The Mountains Hotel

Hotels
Cetursa
8.2 (50 reviews)
Andalucía Plaza 8, Sierra Nevada, Monachil, 18196 , Monachil , ES

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Ski storage
Elevator
Cross-country skiing nearby
Ski storage
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Breakfast quality
Lovely communal areas
Helpful staff
Cons:
Room quality needs improvement
Old and dated rooms
Service inconsistency
Value for money concerns

Categories

Cleanliness
7
Mixed reviews about cleanliness, with some guests appreciating the cleanliness while others mentioned issues with cleanliness and maintenance.
Service
7.4
Service was generally positive, although some guests had complaints about slow service and unprofessional behavior.
Location
8.6
Highly praised location close to key landmarks and ski facilities.
Room Quality
6.4
Mixed reviews about room quality, with many guests mentioning the need for room renovations and reported issues with old and worn-out rooms.
Amenities
7.2
Decent amenities provided, with both positive and negative feedback regarding the quality and availability of amenities.
Value for Money
6.7
Mixed reviews about the value for money, with some guests feeling the price was too high for the services provided.
Food and Beverage
7.9
Positive feedback for breakfast and dining services, although some guests desired more variety.
Overall Experience
8.4
Most guests had a positive overall experience and enjoyed the hotel's offerings despite some room quality and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 07:18

Property Description

Experience the ultimate alpine getaway at The Mountains Hotel in Monachil, where adventure meets comfort.

Ski-In/Ski-Out Access
Hit the slopes with ease! Our prime ski-in/ski-out access means you're just steps away from the breathtaking Sierra Nevada Ski Resort, letting you maximize your time on the powder.

Comfortable Accommodations
Retreat to one of our 147 beautifully appointed guestrooms, featuring flat-screen TVs and deep soaking bathtubs for the perfect end to an active day. Enjoy the convenience of minibars and a daily housekeeping service to ensure your stay is as relaxing as possible.

Delicious Buffet Breakfast
Start each day off right with our complimentary buffet breakfast served daily. Fuel up for your skiing adventures while enjoying a cozy atmosphere in our communal living room.

Don't miss your chance to unwind in comfort and style – book your stay at The Mountains Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.2
Based on 50 reviews
Cleanliness: 7
Service: 7.4
Location: 8.6
Room Quality: 6.4
Amenities: 7.2
Value for Money: 6.7
Food and Beverage: 7.9
Overall Experience: 8.4
B
Beatriz I
8
Pros:

La habitación olía a drenaje, se los comenté en recepción

2025-03-31 via Nuitee
A
Antonio
10
Pros:

Excelente todo.

2025-03-23 via Nuitee
D
Denise friends
8
Pros:

Hotel reception and social areas are fantastic. The rooms need an update! bathrooms are old. The room was clean no issues there just very dated unlike the social areas they were amazing

2025-03-13 via Nuitee
J
Jette
10
Pros:

Super lækkert hjemmeligt hotel, med masser af hygge pladser hvor man kunne opholde sig med familien. Fantastisk lækker morgenmads buffet med alt hvad hjertet begærer
Central beliggenhed lige ved løjperne og restauranter

2025-03-02 via Nuitee
U
ULISES XAVIER family
6
Pros:

El hotel tiene buena reforma y esta muy bien ubicado. Pasamos dos noches y una nos tuvimos que duchar con agua fría. La caja fuerte tampoco funcionaba. Para ser un hotel nuevo le falta mantenimiento.
El personal estupendo. El desayuno muy bien. Las habitaciones algo pequeñas.
En general un hotel correcto que debería mejorar en el mantenimiento de las instalaciones, no es admisible tener que ducharse una mañana con agua fría...

2025-02-25 via Nuitee
M
Mads
8
Good value for money but room for improvement
Pros:

Nice hotel the location is perfect for skiing trip to Sierra Nevada. The new owner did some nice upgrades. Rooms are nice and been refurbished but there is a lot of not from hall and other rooms so earplugs are needed for a good night sleep. There are lots of couch areas in the hotel where you can chill with the family and play cards etc.
The menu card in the restaurant was only in Spanish and some other instructions in the spa are was also only available in Spanish. Breakfast buffet was nice with a good selection but be there when they open otherwise you risk standing in line.
In general you get good value for money at the hotel.

2025-02-23 via Nuitee
T
TROND ANDERS
10
Very nice, but make sure the internet is working
Pros:

Meget bra plassering med nærhet til alt. 10% rabatt på skiutleie over gaten. Lagring av ski i garasjen under hotellet. God frokost og fin afterski bar. Et lite minus for at internet og TV ikke fungerte i rommet. Vi sa fra i resepsjonen med svar at « i noen etasjer fungerer nettet dårlig». Beklager, men i 2025 så skal nettet fungere i ALLE etasjer. Litt retro stil i gangene, men ellers et meget bra hotel.

2025-02-23 via Nuitee
M
Mary
6
‘Mountain View’?
Pros:

Public areas of the hotel are modern and well kept. The location of the hotel is perfect for skiing and access to restaurants and shops. The breakfast was amazing and well organised. However the bedroom decor was tired and the bedroom was small and felt smaller due to the presence of an extra bed. We were on the -2 level which was directly under the dining room and had the constant sound of chairs being pulled across the floor. Our ‘mountain view’ also included an area piled high with waste as well as the roof of the floor below which had the slate tiles removed ( and stacked on our windowsill). Bar service in the evening was very slow as there seemed to be only one person serving to a packed room. Disappointing for such an expensive hotel!

2025-02-20 via Nuitee
K
Kalle
2
Huono palvelu, ei näkymiä
Pros:

Erittäin kivalla paikalla oleva hotelli, josta saimme kuitenkin huoneen josta näkyi parkkipaikkoja maisemien sijaan. Tätä ennen portieeri sanoi kaikkien huoneiden olevan hyviä ja sen lisäksi otti parkkilippumme joka hoituisi heidän kauttaan. Yllätykseksemme emme kuitenkaan päässeet portista ulos.

2025-02-19 via Nuitee
T
THALIA partner
6
Pros:

The lobby and pool area (which you have to pay 25€ per person to access) are beautiful. However, the first room I was put in had a terrible smell and lots of mold in the bathroom. The front desk justified the mold due to the rooms being out dated. The front desk staff had no intent to change my room on the first night. I had to have Expedia call them . I even ended up crying in the front desk area. I felt scammed. After lots of back and forward I was finally changed rooms. To another room that did not even match the pictures and still had mold. However, at least it did not smell bad. The food at the hotel is great and fresh definitely enjoyed it. Also the views from the rooms were beautiful and the location was great and close to everything.

2025-02-18 via Nuitee
H
Henry partner
4
Pros:

The entrance, lobby and bar were lovely but the room was very dated, holes in walls and peeling wallpaper. Very ugly decor and not what you’d expect from a hotel. I wouldn’t recommend staying there but visit for a drink instead.

2025-02-14 via Nuitee
M
Mogens
4
Et sminket lig
Pros:

Et sminket lig. Hotellet er renoveret i lobby og i restaurations-arealer. Disse vises på billeder. Værelserne er fra 1900-tallet. Gamle og slidte. Der er voldsom støj gennem u-isolerede døre fra stenbelagte gange. 3 ud af 4 kaffemaskiner nedbrudte, hvilket gav lange køer under morgenmaden. Et hotel i forfald...

2025-02-11 via Nuitee
T
Temir
10
Pros:

Todo perfecto. Gracias!

2025-01-29 via Nuitee
P
Paul partner
10
Pros:

Great view from room. Excellent breakfast. Direct entry from public carpark.

2025-01-25 via Nuitee
H
Hugo
10
Excelente
Pros:

Fantástica

2025-01-22 via Nuitee
M
MATS
10
A great Sierra Nevada boutique hotel
Pros:

A Sierra Nevada nice boutique hotel very well placed close to Plaza Andalucia. Everything was great except that the WiFi didn’t function in the sleeping room

2025-01-22 via Nuitee
F
FLAVIO
2
Cheiro de esgoto nos quartos
Pros:

Os nivos quartos cheiravam a esgoto, quando reclamamos ficou ckaro que isso já era um problema recorrente, nos ofereceran outro quarto, mas, o cheiro era o mesmo. Realmente uma pena o hotel está investindo para melhorar, porém, parecem não se preocupar com questões básicas.

2025-01-21 via Nuitee
V
Verified traveler
6
Disappointing
Pros:

Booked a Premium room which turned out to be the worst located in the hotel .
Two singles turned to be a small double.
No deep bath tub as advertised and no bath at all. View from window was rubbish from car park above!

2025-01-19 via Nuitee
J
Jette graack
8
Vi forsøger igen
Pros:

Meget meget smukt indrettet hotel i loungeområde og restaurant.Fin buffet både aften og morgen. Vores værelse var de ikke nået til. Det var gammelt og trist. Næste gang opgraderer vi værelset for vi kommer gerne igen.

2025-01-10 via Nuitee
P
Paulo Santos
10
Pros:

We had a fantastic stay at the Mountain. It was our first ski holliday and we loved it .

2025-01-01 via Nuitee