Country Inn & Suites by Radisson, New Orleans I-10 East, LA

Hotels
Country Inn & Suites by Radisson Americas
7.8 (1479 reviews)
5801 Read Boulevard , New Orleans , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Affordable prices
Good breakfast
Cons:
Cleanliness issues
Amenities not functioning
Rundown appearance

Categories

Cleanliness
5.63
Numerous reviews highlighted issues with cleanliness, such as mold and stains.
Service
9.6
Many reviews praised the staff as helpful and friendly, particularly during difficult situations.
Location
8.64
The location was mentioned positively, but not exceptional.
Room Quality
7.09
Mixed sentiments were expressed about the condition of rooms, with some being clean, but many reporting issues.
Amenities
6.62
Several mentions of amenities being out of service or malfunctioning, such as the gym and elevator.
Value for Money
8.08
Prices were considered affordable, but the quality was questioned due to cleanliness issues.
Food and Beverage
8.63
Breakfast received positive feedback, though some mentioned inconsistencies in quality.
Overall Experience
8.1
Overall experience was mixed, with some favorable aspects overshadowed by significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-18 11:31

Property Description

Convenient Location near French Quarter
Less than 10 miles from the vibrant French Quarter, Country Inn & Suites by Radisson offers a prime location for exploring the heart of New Orleans.

Comfortable Rooms with Modern Amenities
Each guest room at Country Inn & Suites by Radisson boasts spacious windows, a microwave, refrigerator, wireless internet, cable TV, and a convenient in-room coffee maker.

Relaxing Outdoor Pool
Unwind and soak up the sun in our seasonal outdoor pool, the perfect spot to rejuvenate after a day of sightseeing or business meetings.

Experience the best of New Orleans at Country Inn & Suites by Radisson - book your stay today for a memorable and comfortable visit.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 1479 reviews
Cleanliness: 5.63
Service: 9.6
Location: 8.64
Room Quality: 7.09
Amenities: 6.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
S
Shania solo_traveller us
3
2026-03-28 via Nuitee
A
Ahira couple us
5
2026-03-27 via Nuitee
J
Jane couple us
6
2026-03-25 via Nuitee
D
Diamond family_with_children us
9
2026-03-25 via Nuitee
K
Karif couple us
2
2026-03-24 via Nuitee
K
Kristen couple us
10
2026-03-24 via Nuitee
C
Chrishana couple us
5
The bleach smell was extremely strong in the room. We had to keep our door open to air it out. Asked the staff for towel
Pros:

Convenient, close to the interstate

Cons:

The bleach smell was extremely strong in the room. We had to keep our door open to air it out. Asked the staff for towels and he told me to look for housekeeping and get them. Ice machine would work one minute and not working the next. The lady making breakfast was complaining about having to clean up behind people.

2026-03-23 via Nuitee
L
Lucas couple us
6
2026-03-23 via Nuitee
L
Lisa family_with_children us
10
2026-03-23 via Nuitee
K
Krystal family_with_children us
10
Pros:

Comfortable.

Cons:

Room smelled like smoke

2026-03-22 via Nuitee
A
Ashley family_with_children us
10
2026-03-22 via Nuitee
S
Shana family_with_children us
8
2026-03-22 via Nuitee
L
Leslie couple us
1
2026-03-21 via Nuitee
D
Donna family_with_children us
8
2026-03-20 via Nuitee
K
Kanna family_with_children us
8
Pros:

Staff very friendly. Some difficulties with getting towels due to low supply

2026-03-19 via Nuitee
S
Shanteria solo_traveller us
10
2026-03-19 via Nuitee
J
jones family_with_children us
7
Good location
Pros:

The staff

Cons:

The pool was closed and water was not working

2026-03-18 via Nuitee
J
Jamar couple us
9
2026-03-18 via Nuitee
E
Ely Carvalho family_with_children br
1
Extremely disappointing stay — unsafe room conditions, poor maintenance, and issues that should never happen in a hotel.
Pros:

Nothing.

Cons:

This was one of the worst hotel experiences I have had in the United States, and I have stayed in more than 15 hotels across the country.

The first issue is that the advertising does not match the reality of the rooms. Most photos show rooms without carpet, but in reality most rooms have carpet, which is misleading.

When we arrived, we were placed in a room that was completely unusable. A large portion of the carpet was soaked with water, the toilet would not flush, and the room clearly should never have been assigned to guests. When we went to the front desk to report the issue, one staff member even told us that the room should not be in use. This raises a serious question: why was a guest placed in that room in the first place?

We were then moved to another room, but the process took a very long time because we were told no other rooms were available.

Unfortunately, the problems continued in the second room. The carpet at the entrance was torn with nails sticking out, which is a serious safety hazard. The shower was difficult to operate, and the door did not function properly. I had to go down to the front desk two more times just to address basic issues that should never exist in a hotel room.

On top of that, there was no body wash in the bathroom. I asked for it the next day, but it was never replaced, and the room was not serviced either.

This stay was especially disappointing because we came here to celebrate my son’s birthday with our family. Instead of enjoying our time, we spent it dealing with problems that reflect very poor maintenance and management.

I truly hope management takes this situation seriously, because no family should have to go through an experience like this when staying at a hotel.

I would appreciate hearing from management regarding how this situation will be addressed.

2026-03-18 via Nuitee
B
Betzaida couple us
8
2026-03-17 via Nuitee