Wyndham Istanbul Old City

Hotels
Wyndham Hotels & Resorts
6.4 (78 reviews)
Kemalpasa Mah. Sehzadebasi Cad., Celal Aga Konagi No 1, Fatih, Istanbul, Istanbul, 34134 , Istanbul , TR

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Cons:
Poor cleanliness
Uncomfortable room quality

Categories

Cleanliness
3.35
The cleanliness was poor: we found hair balls accumulated in the hallways and common areas.
Service
6.85
Standard quality for this hotel tier.
Location
7.85
Standard quality for this hotel tier.
Room Quality
4.35
The room did not offer the freshness or comfort expected.
Amenities
7.85
Standard quality for this hotel tier.
Value for Money
7.35
Standard quality for this hotel tier.
Food and Beverage
7.85
Standard quality for this hotel tier.
Overall Experience
5.75
Overall, the hotel needs significant improvement in cleanliness and hygiene.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:39

Property Description

Welcome to Wyndham Istanbul Old City, where luxury meets the charm of historical Istanbul!

Spa & Relaxation
Indulge in rejuvenating treatments at our full-service spa, offering massages, body treatments, and facials designed to pamper you from head to toe.

Dining Delights
Savor exquisite culinary experiences in our on-site restaurant, coffee shops, and bars. Enjoy 24-hour room service and daily buffet breakfasts to kickstart your day.

Business & Leisure
Stay connected with complimentary Wi-Fi and a 24-hour business center. Unwind in our health club, nightclub, or indoor pool, while event facilities cater to your professional needs.

Book now for an unforgettable stay in the heart of Istanbul!

Important information:

  • The seasonal pool will be open from May to November.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.4
Based on 78 reviews
Cleanliness: 3.35
Service: 6.85
Location: 7.85
Room Quality: 4.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 5.75
L
Luis Alfredo
2
Pros:

The experience was disappointing. From the moment we arrived, there were bad odors in the hallways, which made the stay uncomfortable. The cleanliness was poor: we found hair balls accumulated in the hallways and common areas, showing little attention to maintenance. In addition, the room did not offer the freshness or comfort expected. Overall, the hotel needs significant improvement in cleanliness and hygiene to deliver the level of service it promises.

2025-10-04 via Nuitee
R
Renata family
10
Pros:

TipTop everything perfect!!!

2025-06-22 via Nuitee
L
Lee
10
Great hotel and always lovely to stay
Pros:

Lovely stay again lovely hotel been going for 7 years same hotel and always great service and lovely people we stayed in 1005 this time and was lovely close to lift and also had a love heart bath.
The cleaner that we had some days was so lovely and do loads even did swans on the bed for us
Thank you so much see you again in feb next year also did hotel transfers with them as better than getting a taxi thank you

2025-06-15 via Nuitee
J
Jana friends
2
Pros:

Das Hotel ist sehr billig. Bei uns kahm nur kochend heisses wasser aus dem hahn. Die türklinke vom bad war fällt immer weg, die badewanne rünnt. Der frühstücksaal katastrophe!

2025-03-26 via Nuitee
A
Adam
2
Pros:

Terrible stay, very dirty , loud music preventing sleep

The cleanliness was terrible inside the room and in corridoors

2025-02-23 via Nuitee
A
Aurimas family
4
Pros:

Property very old and in a poor quality, worst was that we had room with no windows and underground next to staff rooms, very noisy at night time, poor sound proof of the rooms, it was beautiful hotel but it was run down badly, pictures probably was done 10 years ago, even a pool area handles are broken everything was used and abused:) location is very good, walking distance to all old town

2025-01-20 via Nuitee
N
Nilam
8
Nice stay
Pros:

Lovely stay

2024-12-20 via Nuitee
A
Ali friends
8
Pros:

Good stay, clean room

2024-11-29 via Nuitee
S
Sara family
10
Pros:

A beautiful hotel situated in the heart of the Fatih district of Istanbul. Attractions like Sultanahmet masjid, Valence aqueduct and Galata bridge are within walkable distance. Lalali is right behind the hotel. There are restaurants all around the hotel. The staff were very helpful and welcoming. They also informed us in person about their accommodations like their Turkish hammams and their tour programs.

2024-11-26 via Nuitee
B
Babajide
2
Poor Stay
Pros:

The staff were somewhat rude and not helpful. The noises from the restaurant dis not let is sleep. All through till about 4am. Receptionnstagg where not helpful despite complaining suggesting we should wait 2 days before a room change. Thisis the worst 5star hotel ever. The rooms are small do not be deceived by the pictures.

2024-10-26 via Nuitee
J
JU YOUNG
8
Pros:

All was good excepting for condition of hotel.
It’s five stars but i think it was not honestly.
Staffs and service were great 👍

2024-10-04 via Nuitee
N
Nilgün
2
Daha ucuza bundan cok daha guzel yerlerde kalinir
Pros:

Aksam yemeginde pilav makarna ve tavuk menusu olan 5 yildizi neye gore alsigini anlamadigimiz bir otel. Gittigimizde terasta tadilat vardi o yuzden manzara yorumu yapamayacagim zira kaldigimiz odanin penceresi de yoktu. Banyoda kurtlar vardi ilk kez boyle birsyee sahit oldum. Kimseye tavsiye etmiyorum kahvalti disinda hicbirsey fotograflarda gorundugu gibi degil

2024-09-24 via Nuitee
E
EeLain family
8
Pros:

Great value deal for room plus half board (i.e. breakfast and dinner) that was noteworthy. Beds were also very comfy, a hybrid of spring and memory foam. Finally, the air conditioning was very effective at tempering the flaming Turkish summers.

2024-09-05 via Nuitee
E
EeLain
8
Pros:

Good value for money. Family friendly.

2024-09-05 via Nuitee
D
Daniaal
2
Pros:

Room was in basement without window and too hot with no fresh air- was booked for a premium . Hotel made an excuse there online pictures are just the “best version” of what the room could look like not actually what you should expect

2024-08-30 via Nuitee
V
Verified traveler
2
0 star hotel, 0 service and stupid staff
Pros:

I have booked a family room months ago. When I arrive with my family they said they dont have space and is full booked up. I cant understand how that is even possible when i have booked and payed everything months ago.
They moved us to another hotel - staff cant even speak clear english. Stupid staff and not 5 star service. I cant recommend this hotel to anyone. Please safe your money and use to stay somewhere else.
Breakfast is not like 5 star - nothing good to say about this place.

2024-08-14 via Nuitee
H
Hesham partner
6
Pros:

Food was poor for breakfast and dinner. If an item ran out, it wasnt replenished, including basics like tea and coffee. Towels also "finished" if you went to the pool too late. A shame becuase other than that it was ok.

2024-07-22 via Nuitee
H
Hoan family
4
Pros:

The deluxe room next to the dining area is cut off and is much smaller. We asked the receptionist to change the room but there's no more room available(?). The carpet is so dirty that we have to use towels to cover it. Very loud music until 2:00 am. Not sure how they got the 4 star rating?

2024-06-02 via Nuitee
N
Nuray
10
Pros:

Très bon hôtel personnel super très bien placé le repas était excellent et varié

2024-05-11 via Nuitee
T
Tanja
10
5 star hotel
Pros:

The hotel is great! Close to main attractions. Also very close to metro-station. Breakfast and dinner are great. Staff is helpful and very polite, especially Marat and Iliat! Great hotel, great service! We enjoyed a lot!

2024-04-06 via Nuitee