Quality Inn & Suites Mackinaw City Beachfront

Hotels
•
Quality Inn
4.8 (345 reviews)
917 South Huron Avenue , Mackinaw City , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful views
Accommodating staff
Cons:
Poor cleanliness
Lack of amenities

Categories

Cleanliness
2.69
Several reviews mentioned cleanliness issues, including unclean linens and lingering odors in rooms.
Service
5.66
Mixed sentiments about service; some guests appreciated the accommodation but faced significant issues.
Location
8.7
Guests appreciated the beautiful views and convenient access to the beach.
Room Quality
3.65
Many complaints about room conditions, including unmaintained furniture and unpleasant smells.
Amenities
3.68
Limited amenities and poor maintenance of facilities were frequently mentioned.
Value for Money
5.64
Value for money is questionable due to the poor condition of the hotel despite high prices.
Food and Beverage
3.69
Breakfast services are lacking, and many guests found the options unsatisfactory.
Overall Experience
4.66
Overall, guests had a mixed experience with significant negatives affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:30

Property Description

Private Beach Access and Indoor Pool
Experience the best of Mackinaw City at our charming hotel with private beach access and an indoor pool and sauna. Relax by the pool or take a stroll on the beach just steps away from your room.

Comfortable Rooms with Lake Views
Each room at Quality Inn and Suites Mackinaw City offers free Wi-Fi, cable TV, a coffee maker, and free bathroom amenities. Upgrade to a room with a balcony for stunning views of Lake Huron, perfect for a romantic getaway or a peaceful retreat.

Convenient Amenities and Nearby Attractions
Indulge in the whirlpool, outdoor picnic area, water skiing services, and daily breakfast with a Belgian waffle station. Explore Wilderness State Park, Fort Michilimackinac, and Old Mackinac Point Lighthouse just a short distance from the hotel.

Book now for an unforgettable stay at Quality Inn and Suites Mackinaw City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

4.8
Based on 345 reviews
Cleanliness: 2.69
Service: 5.66
Location: 8.7
Room Quality: 3.65
Amenities: 3.68
Value for Money: 5.64
Food and Beverage: 3.69
Overall Experience: 4.66
J
John • family_with_children • us
8
2026-01-19 • via Nuitee
A
Alica • family_with_children • us
1
Will spend more for a better hotel next trip. Will not be back to this location
Pros:

Location convenience

Cons:

Shower didn't work (only the tub for a bath did) and AC didn't work. No toilet paper holder, just toilet paper sitting on back of toilet. No wash clothes. Woke up covered in welted bites all over my arms, back and even on my face.

2026-01-19 • via Nuitee
L
Leroy • extended_group • us
6
Disappointed
Pros:

No breakfast. No pool

Cons:

Cleaner rooms. Pool availability

2026-01-19 • via Nuitee
C
Cathy • family_with_children • us
1
I would not recommend this hotel nor would I stay here again.
Pros:

The only reason we continued our stay at this location was due to the view - we were right on Lake Huron.

Cons:

We were told there was a pool/hot tub but they were both dirty so we did not use them and did not see anyone else use them during our stay either. We were also told they served breakfast but the lady at the front desk said they called it grab and go - we are used to the pancake/waffles, eggs, biscuits & gravy, etc - so, this was definitely not what we expected either. Lastly, the carpet in the room and the shower were not very nice. It appeared they tried to update the rooms by putting pine wood on all of the walls but the shower curtain had mildew stains at the bottom, the exhaust fan in the bathroom did not work and the carpet was old and needed replaced.

2026-01-19 • via Nuitee
D
Debra • couple • us
6
The beachfront room made up for the lack of parking and grimy outside
Pros:

The beachfront was wonderful with the back porch. Sat out and watched the waves for a while

Cons:

The over all grimy look outside and the mass of bug at the door. It was hard to get in the room without letting them all in. It was hard to find any available parking. Online said there was a breakfast included and was not able find where and no one directed me to it.

2026-01-19 • via Nuitee
K
Katie • family_with_children • us
3
Pros:

It was close to the sheplers Ferry to get to Mackinac island.

Cons:

The pool was gross, the breakfast area was closed and the beach and room were dirty.

2026-01-19 • via Nuitee
A
Angelina • family_with_children • us
1
Poor condition place
Cons:

The room has a mold on the ceiling and some part of the carpet was wet. Also not so much clean. At first they didn’t do anything and after i spoke with the manager they give me a new room.

2026-01-19 • via Nuitee
B
Brittany • couple • us
1
Do not stay here.
Pros:

Nothing to like at all

Cons:

This place is extremely run down. They stopped having breakfast and had granola bars out because they are apparently closing down the hotel. The rooms smell a lot, probably mold imfested. Very hard to breathe. We actually checked right out and ate the cost of the room because the manager refused to refud/wave fees. Horrible customer service as well.

2026-01-19 • via Nuitee
J
JANET • solo_traveller • us
7
Saved me $10 by parking my car at the hotel prior to taking the ferry
Pros:

Location & price

Cons:

Male front office staff did not check me in, but help a man when he came in. By this time the female clerk was finishing up with a guest.
Thought this was rude to just let me stand there.

2026-01-19 • via Nuitee
C
Connie • family_with_children • us
3
It was barely tolerable
Cons:

The room was damp, carpet was filthy and 50+ years old, everything was old and could only see TV from one of the beds, there were bugs in the room, bathroom and door between rooms barely closed due to humidity, staff was never at the desk, cars parked RIGHT in front of our room/door, wallpaper peeling off the walls

2026-01-19 • via Nuitee
B
billbI4498AF • Family
2
Bugs and Filth
Pros:

Via phone contact, we made a room reservation for the evening of Jul 09, 2025.
We arrived at approimately 7:30 pm and checked in at the front desk.
The first room smelled strongly of mildew, and we asked for another at the front desk.
The second room had dead flies on the pillows, the bathroom sink, and the kitchen counter.
The third room had hair and scum on the bathroom counter and toilet.
We decided we coundn't stay there and went to the front desk to ask for a reversal of our charges. We were refused by the clerk saying they were sorry as the charges had already gone through. We left at around 9pm the same evening (July 09th) and headed for home, not looking forward to a 4-5 hour drive.
The following day (July 10th) I called our credit card company asking to have our charges for the room reverse. I was told that an investigation would follow.
When completed it was determined, according to the hotel that we had checked out on July 10th. That is a lie. We woke up in our own beds, at home, on July 10th.
During the investigation I was asked to submit any evidence that I had to support my allegations.
I got involved in a phone conversation with a customer serivce representative from my credit card company and that person assisted me in sending photos of the room.
After receiving a letter saying that the investigation has been completed and I woudl be responsibel for the room charges, I called customer service and was told that no pictures were found.
I have asked for another investigation to be opened and am waiting for someone to contact me. At this point, I am not pleased with an investigation where there is a lack of contact from customer relations.
I will never recommend anyone stay at this location. It was disgusting and unhealthy.

2025-11-02 • via Tripadvisor
J
Jeri • couple • us
7
2025-10-21 • via Nuitee
M
Motan • extended_group • us
3
2025-10-15 • via Nuitee
K
Keiffer81 • Couples • Mio, Michigan
2
Fall 24 color tour
Pros:

Words cannot describe what a bad motel experience this was. We get put in an overpriced $230 corner cabin room. Small cramped outdated and mold smell. The bathtub had mildew. The pool was closed for repair (which can happed). However, the beach was filthy with garbage and bird crap you couldn’t use the beach. They only give you a coupon to use at a local restaurant for breakfast. You can tell the owners are only out for profit at your expense with very little to no service for you.

2025-10-12 • via Tripadvisor
W
wilson • couple • us
9
Beautiful views with updated, clean room
Pros:

Our view was absolutely beautiful...two steps from our sliding door, on the sandy beach on Lake Huron! I watched the sunrise every morning we there there, and I hadn't seen the sun rise in decades!!

Cons:

The breakfast room was closed, not sure why, but the sign on the door said "Sorry for the inconvenience" so maybe it's getting remodeled?

2025-10-07 • via Nuitee
T
Tim • partner
6
Pros:

The free hot breakfast was not available, which was one of the reasons I picked Quality Inn. I requested maid service, but the room wasn't cleaned, and there was no microwave in the room. I rate Quality Inn 5.5

2025-10-06 • via Nuitee
B
Brenda • couple • us
3
Not clean inside and out and breakfast was just under fit to eat.
Cons:

Not clean linens and bath commodities not there at arrival. Outside was nasty with weeds cigarettes etx.

2025-10-04 • via Nuitee
K
Kristy • couple • us
4
2025-10-03 • via Nuitee
G
Gilles • friends
6
Pros:

- the pool door had mold stains on it and it was extremely warm, way too warm to get inside
- the door lock with the communicating room was not very trustable
- the door to the room was full of dead bugs and spiders
- finally no breakfast available (we had to elsewhere to get breakfast)

2025-09-30 • via Nuitee
M
Melvin • partner
10
Pros:

We had a great view of the lake from the top floor. The room was clean. It is a great place to stay.

2025-09-23 • via Nuitee