Hotel Hacienda Santana

Hotels
•
Independent
9.2 (141 reviews)
Carretera Tecate Ensenada, Km.3.781 Colonia Maclovio Herrera, Tecate, BC, 21460 , Tecate , MX
52-6651342151

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Table tennis
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Good amenities
Cons:
Some minor issues with bathroom lighting
No significant drawbacks mentioned

Categories

Cleanliness
9.16
Guests consistently mentioned the cleanliness of the hotel, emphasizing the importance of this aspect.
Service
9.63
Numerous reviews praised the friendly and accommodating staff, enhancing the overall experience.
Location
9.17
The hotel's location was frequently highlighted as excellent, adding to its appeal.
Room Quality
9.12
Many guests noted that the rooms were comfortable and well-maintained.
Amenities
9.35
The hotel offers great amenities including free breakfast and recreational options, as mentioned by guests.
Value for Money
8.61
While guests enjoyed their stay, some implied that there are other similar options available.
Food and Beverage
9.16
The on-site restaurant received positive reviews for its quality and convenience.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their experiences at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:32

Property Description

Experience the charm of Hotel Hacienda Santana, your perfect gateway to relaxation and adventure in the heart of Tecate.

Recreational Haven
Dive into leisure with our indoor pool and seasonal outdoor pool, or elevate your fitness routine in our fully-equipped fitness center. Don't forget to join the daily complimentary reception to mingle with fellow guests!

Dining Delights
Savor exquisite meals at Bajo Tierra or grab a quick snack at our cozy coffee shop/cafe. Indulge in the convenience of room service while enjoying refreshing drinks at our poolside bar.

Comfort & Convenience
Relax in one of our 71 air-conditioned rooms, featuring heated floors and flat-screen TVs. Stay connected with complimentary wireless internet and take advantage of our 24-hour front desk and self-parking options.

Book your stay at Hotel Hacienda Santana today and make unforgettable memories!

Important information:

  • The seasonal pool will be open from April to October.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.35
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 9.43
J
Joel
10
Thank you staff for a great stay.
Pros:

I have stayed here before although this time a paid a little more than usual but I have to say it was well worth the extra money. I dont know if it was because it was a last minute booking through Hotels.com and all that they had available but it was worth the VIP status that we received from hotel and the room was top notch. I definitely will recomend to friends and family and keep up the awesome work Hacienda Santana two thums up.

2025-10-06 • via Nuitee
A
arturo • family
10
Pros:

The parking was easy and secure. The AC kept the roomnice and cool. Staff was friendly and helpful.

2025-10-01 • via Nuitee
C
Carlos • family
10
Pros:

Exceptional hotel, servicio y experiencia

2025-09-28 • via Nuitee
M
MARCOS
10
Por años nos hemos hospedando aqui
Pros:

El cuarto limpio y cómodo el personal siempre atento

2025-09-23 • via Nuitee
E
Elizabeth • partner
10
Pros:

I love this hotel, I always book it when I come to Tecate. The room was ok it’s just the bathroom like was really dim and it had a bathtub.

2025-09-20 • via Nuitee
J
Jesus • partner
10
Pros:

Very friendly staff

2025-09-19 • via Nuitee
N
Nick
10
Pros:

Great Italian restaurant on the premises, secured parking

2025-09-19 • via Nuitee
A
Angela • family
10
Pros:

This is my favorite hotel in Tecate. This time we stayed in the family room which is equipped for 4 adults. I had a last minute request to accommodate an additional adult and they had no problem adding a sofabed in the room for a very affordable fee. Free breakfast, excellent customer service, bicycles available for free, pool table, two pools, one with shade, restaurant Bajo Tierra on site (closed in Mondays), gas station next to the hotel, taqueria right across the street. Best place for anyone to stay in. Yes, I am a fan 😊

2025-09-10 • via Nuitee
J
Janet • family_with_children
10
Pros:

Really nice and cleaned

2025-09-08 • via Nuitee
F
francisco • family_with_children
10
Pros:

Really nice place. Felt safe and was clean. Kids enjoyed the pool area. Would definitely go back to this property

2025-09-05 • via Nuitee
S
Susan
8
Pros:

Hotel was clean and comfortable. The breakfast was solid!

2025-09-01 • via Nuitee
C
Cynthia • partner
10
Pros:

It’s a nice place to stay. Definitely we will stay again.

2025-08-31 • via Nuitee
C
Cindy • family
10
Pros:

Great location

2025-08-30 • via Nuitee
S
Sada • partner
10
Pros:

Always a pleasure staying
Been staying in this hotel since they opened
Will not stay at any other hotel in Tecate

2025-08-28 • via Nuitee
R
Raymond
8
Pros:

All was good.

2025-08-27 • via Nuitee
L
Luiz
10
Pros:

Everything was great

2025-08-25 • via Nuitee
M
Maria
10
Pros:

The place was very nice and clean. Staff very friendly continental breakfast was good specially the chilaquiles.

2025-08-16 • via Nuitee
F
Fernando • family
10
Pros:

Amazing beautiful spectacular

2025-08-11 • via Nuitee
S
Samuel
10
Pros:

.

2025-08-09 • via Nuitee
H
Hilda • family
10
Pros:

Great rooms ! Nice restaurant

2025-08-04 • via Nuitee