Hotel Chamartin The One

Hotels
8.2 (13212 reviews)
Agustin de Foxa S/N , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Exceptional location next to train station and metro
Friendly, helpful staff / welcoming reception
Excellent, varied breakfast (hot/cold, bakery, gluten-free)
Clean rooms reported in multiple reviews
Convenient for early departures and airport/train connections
Cons:
No pool and basic on-site restaurants
Room issues: noisy AC, tired/old rooms, occasional plumbing smell
Construction / poor signage to hotel noted
Corridor/noise from other guests and cleaning staff in mornings
Some guests feel price/value could be better (breakfast not always included)

Categories

Cleanliness
8.6
Generally reported as clean (explicit mentions of 'Limpieza' and 'clean'), with isolated incidents of plumbing odor in one suite but overall cleanliness praised.
Service
9
Staff repeatedly described as friendly, helpful and welcoming at reception; multiple citations of excellent personal service and repeat guests returning for the staff.
Location
9.5
Consistently highlighted as the hotel's strongest point: immediately adjacent to the train station and metro, ideal for early departures and connections.
Room Quality
7.2
Mixed feedback: some comfortable/large beds, but several reports of tired/old rooms, noisy AC, issues with blinds, outdated bathrooms and occasional maintenance problems.
Amenities
7.2
Amenities are basic: excellent breakfast offering but no pool, basic in-house restaurants reported, and some inconveniences (noisy lifts/AC); limited extras mentioned.
Value for Money
7.7
Mixed perceptions: some call the price affordable while others say it feels overpriced for what is offered (requests for included breakfast noted).
Food and Beverage
8.6
Breakfast commonly praised for variety and quality (hot/cold options, bakery, gluten-free choices); a few guests found the quality mediocre despite choice.
Overall Experience
7.8
Overall positive experience driven by location, friendly staff and good breakfast, tempered by room/maintenance issues and some noise/amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:14

Property Description

Prime Location in Madrid's Financial District
Hotel Chamartin The One is conveniently situated in Chamartin Train and Metro Station, making it an ideal choice for business travelers. With easy access to major transportation hubs and the city's financial district, our hotel offers the perfect blend of comfort and convenience.

Modern Rooms and Amenities
Our air-conditioned rooms are designed for your utmost comfort, featuring flat-screen TVs, safes, and complimentary WiFi. Unwind in our spacious accommodations equipped with all the essentials including free toiletries and a hairdryer in the private bathroom.

Dining and Business Services
Indulge in a delectable dining experience at Restaurant Salon Intercity or savor a drink at the English bar. For your convenience, our hotel offers car hire services, ticket assistance, and day trip planning. With meeting rooms and business services available, Hotel Chamartin The One caters to all your professional needs.

Experience convenience and comfort at Hotel Chamartin The One - book your stay with us today!

Important information:

Construction works are currently taking place at Chamartín Station, outside the Hotel’s control.

We apologize for any inconvenience caused and appreciate your understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.2
Based on 13212 reviews
Cleanliness: 8.6
Service: 9
Location: 9.5
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 8.6
Overall Experience: 7.8
K
Kam Wong • solo_traveller • ca
9
2026-09-12 • via Nuitee
A
Adrián • solo_traveller • es
10
2026-09-12 • via Nuitee
A
Adrián • couple • es
10
Cercano, silencioso y cómodo
Pros:

Proximidad a estación de tren, limpieza y moderno

Cons:

La solicitud de la cama matrimonio no la gestionaron

2026-09-12 • via Nuitee
A
Alexandra Del pilar • couple • co
8
Lo recomiendo
Pros:

El desayuno!!!

Cons:

Un golpeteo afuera q no me dejaba dormir. Como una laminilla q agitaba el cielo to u le pegaba a una superficie

2026-09-12 • via Nuitee
A
Ahmet • couple • tr
9
2026-09-12 • via Nuitee
G
Guillermo • solo_traveller • es
8
2026-09-12 • via Nuitee
V
Vicente • solo_traveller • es
7
Al lado de Ave Chamartin
Pros:

Ubicación porque tenia que coger un Ave muy temprano

Cons:

Ns/Nc

2026-09-12 • via Nuitee
J
Jorge • couple • pe
7
2026-09-12 • via Nuitee
S
Soumia • family_with_children • es
8
2026-09-11 • via Nuitee
A
Andrea • couple • es
10
Repetiré sin duda
Pros:

La atención del personal, ubicación, comodidad.

Cons:

Que el aire hacia ruido pero no me molestó para dormir

2026-09-11 • via Nuitee
E
Evelyn • couple • es
8
2026-09-11 • via Nuitee
M
Macarena • family_with_children • pe
9
Pros:

La habitación tenía muy buenas vistas y estaba literalmente al frente de la estación

2026-09-11 • via Nuitee
I
inma • solo_traveller • es
9
2026-09-11 • via Nuitee
A
Ana María • solo_traveller • es
10
2026-09-11 • via Nuitee
A
Andy • solo_traveller • gb
9
2026-09-11 • via Nuitee
A
Antonio • solo_traveller • es
9
Pros:

Las camas muy cómodas y la ubicación si viajas en tren

Cons:

Nada

2026-09-11 • via Nuitee
N
Nerea • solo_traveller • es
8
Pros:

La habitación era súper amplia y cómoda, el personal super amable y atento

Cons:

Lo único malo por decir algo es que el wifi no iba muy bien, no si se era cosa de estar en un piso tan alto o que pero no funcionaba muy bien

2026-09-11 • via Nuitee
N
Ntutumu Mba • family_with_children • es
8
2026-09-11 • via Nuitee
A
Ana • family_with_children • es
10
Para repetir sin duda
Pros:

El desayuno expectacular, y el personal de recepción super amable a cualquier hora del día incluso siendo tarde en la noche

Cons:

todo fue perfecto

2026-09-11 • via Nuitee
N
Nuria • family_with_children • es
9
Pros:

Perfecto para ir a la estación. Fuimos a Madrid para un concierto en the Lab/Wagon y está justo al lado. Muy buena relación calidad precio.

Cons:

Un poco lío para aparcar, pero siguiendo instrucciones sin problema.

2026-09-10 • via Nuitee