Hotel Chamartin The One

Hotels
8.2 (13212 reviews)
Agustin de Foxa S/N , Madrid , ES

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Exceptional location next to train station and metro
Friendly, helpful staff / welcoming reception
Excellent, varied breakfast (hot/cold, bakery, gluten-free)
Clean rooms reported in multiple reviews
Convenient for early departures and airport/train connections
Cons:
No pool and basic on-site restaurants
Room issues: noisy AC, tired/old rooms, occasional plumbing smell
Construction / poor signage to hotel noted
Corridor/noise from other guests and cleaning staff in mornings
Some guests feel price/value could be better (breakfast not always included)

Categories

Cleanliness
8.6
Generally reported as clean (explicit mentions of 'Limpieza' and 'clean'), with isolated incidents of plumbing odor in one suite but overall cleanliness praised.
Service
9
Staff repeatedly described as friendly, helpful and welcoming at reception; multiple citations of excellent personal service and repeat guests returning for the staff.
Location
9.5
Consistently highlighted as the hotel's strongest point: immediately adjacent to the train station and metro, ideal for early departures and connections.
Room Quality
7.2
Mixed feedback: some comfortable/large beds, but several reports of tired/old rooms, noisy AC, issues with blinds, outdated bathrooms and occasional maintenance problems.
Amenities
7.2
Amenities are basic: excellent breakfast offering but no pool, basic in-house restaurants reported, and some inconveniences (noisy lifts/AC); limited extras mentioned.
Value for Money
7.7
Mixed perceptions: some call the price affordable while others say it feels overpriced for what is offered (requests for included breakfast noted).
Food and Beverage
8.6
Breakfast commonly praised for variety and quality (hot/cold options, bakery, gluten-free choices); a few guests found the quality mediocre despite choice.
Overall Experience
7.8
Overall positive experience driven by location, friendly staff and good breakfast, tempered by room/maintenance issues and some noise/amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 14:14

Property Description

Prime Location in Madrid's Financial District
Hotel Chamartin The One is conveniently situated in Chamartin Train and Metro Station, making it an ideal choice for business travelers. With easy access to major transportation hubs and the city's financial district, our hotel offers the perfect blend of comfort and convenience.

Modern Rooms and Amenities
Our air-conditioned rooms are designed for your utmost comfort, featuring flat-screen TVs, safes, and complimentary WiFi. Unwind in our spacious accommodations equipped with all the essentials including free toiletries and a hairdryer in the private bathroom.

Dining and Business Services
Indulge in a delectable dining experience at Restaurant Salon Intercity or savor a drink at the English bar. For your convenience, our hotel offers car hire services, ticket assistance, and day trip planning. With meeting rooms and business services available, Hotel Chamartin The One caters to all your professional needs.

Experience convenience and comfort at Hotel Chamartin The One - book your stay with us today!

Important information:

Construction works are currently taking place at Chamartín Station, outside the Hotel’s control.

We apologize for any inconvenience caused and appreciate your understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.2
Based on 13212 reviews
Cleanliness: 8.6
Service: 9
Location: 9.5
Room Quality: 7.2
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 8.6
Overall Experience: 7.8
A
Arthur • couple • us
10
2026-10-14 • via Nuitee
M
Miguel • couple • es
8
2026-10-14 • via Nuitee
I
Ivan • couple • es
4
Por debajo de lo habitual
Pros:

La ubicación es excelente si tu medio de transporte es el AVE
El personal te ayuda con cualquier tipo de cuestión, sea por temas del propio hotel o de la ciudad

Cons:

La habitación necesitaba una reforma concretamente el baño

2026-10-14 • via Nuitee
S
Salloum • couple • ae
4
2026-10-13 • via Nuitee
C
Celestino • solo_traveller • es
8
2026-10-13 • via Nuitee
A
ALBA N • solo_traveller • co
9
Pros:

Amabilidad del personal, limpieza, amoblamiento, desayuno variado

Cons:

Un poco costoso

2026-10-13 • via Nuitee
A
Ana • family_with_children • es
5
cumplió con el cometido
Pros:

en la estacion de tren

Cons:

el restaurante

2026-10-13 • via Nuitee
B
Bryan McEire • solo_traveller • ca
8
2026-10-13 • via Nuitee
G
Gianluca • couple • es
10
Pros:

Posizione

Cons:

Rumore fuori dalla camera

2026-10-13 • via Nuitee
E
estherlopezramos • couple • es
9
Comodísimo si vas y vienes en tren a Madrid
Pros:

La ubicación, a la puerta de la estación de trenes.
El personal muy, muy agradable
El restaurante excelente relacion calidad-precio

Cons:

Ruido de obras en el pasillo por la mañana, aunque tampoco era muy pronto.

2026-10-13 • via Nuitee
I
I HAN • solo_traveller • tw
10
床跟枕頭也很好睡，廁所淋浴的熱水很舒服！
Pros:

交通很方便，走不到2分鐘就可以搭renfe 火車去Sarria ，早餐非常的豐盛！櫃檯人員很好聊天😊

2026-10-13 • via Nuitee
S
Salvador • extended_group • mx
10
Madrid Chamartin The One
Pros:

Ubicación muy buena, limpieza, personal amable y habitación de muy buen tamaño, bufete de desayuno muy variado

Cons:

Todo muy bien .

2026-10-13 • via Nuitee
M
María • couple • es
8
2026-10-12 • via Nuitee
M
María Teresa • solo_traveller • es
10
Excelente ubicación
Pros:

Está muy bien ubicado. El personal muy amable, y los desayunos estupendos. Muy recomendable.

Cons:

Es un poquito caro

2026-10-12 • via Nuitee
N
Noemi • extended_group • es
9
2026-10-12 • via Nuitee
H
Hilda • solo_traveller • pr
9
Pros:

La hubicacion y el personal excelente

2026-10-12 • via Nuitee
P
Phil Sams • solo_traveller • gb
10
Pros:

Great location, meet and greet on arrival, very clean and comfortable, very good breakfast.

Cons:

A little difficult to find initially, depending on which train station exit you use.

2026-10-12 • via Nuitee
G
Gabriel • solo_traveller • ar
10
Pros:

La ubicación y la facilidad para el in and out

Cons:

La habitación estaba un poco descuidada

2026-10-12 • via Nuitee
P
Patricia • couple • es
10
2026-10-12 • via Nuitee
M
Maria Elena • couple • co
8
Pros:

Well located if you have to travel early. Friendly staff.

Cons:

Definitely is not a 4 star hotel. Maybe 3.5

2026-10-11 • via Nuitee