Renaissance Baltimore Harborplace Hotel

Hotels
Renaissance Hotels & Resorts
8.2 (1730 reviews)
202 East Pratt Street , Baltimore , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Unclean facilities
Poor breakfast quality
Rude service

Categories

Cleanliness
7.76
Several mentions of unclean facilities and dirty blankets.
Service
8.73
Generally friendly staff, though some negative experiences noted.
Location
9.27
Wonderful location near attractions and restaurants.
Room Quality
8.72
Spacious and clean rooms with good views.
Amenities
7.25
Amenities had issues, such as the breakfast service and slow check-in.
Value for Money
8.71
Overall reasonable rates for the stay.
Food and Beverage
6.76
Complimentary breakfast was cold and not well received.
Overall Experience
8.43
Mixed experience with both good and bad moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:45

Property Description

Luxurious Accommodations
Indulge in rooms with modern amenities like flat-screen TVs, iPod docking stations, and convenient kitchen appliances.

Dining Excellence
Savor delectable American cuisine at the Watertable restaurant or enjoy a Starbucks Coffee drink at the Ground Floor Café & Bar.

Convenient Location
Explore Baltimore's attractions with ease as the hotel is near Oriole Park and the Convention Center.

Book now to experience a blend of comfort, convenience, and exceptional service at Renaissance Baltimore Harborplace Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 36 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 1730 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 8.72
Amenities: 7.25
Value for Money: 8.71
Food and Beverage: 6.76
Overall Experience: 8.43
P
Pinar solo_traveller gb
1
Unacceptable
Cons:

I never got to my room as the hotel had somehow overbooked. I was made to wait for an hour after checkin for a message which never arrived. I had to change my clothes in a dirty bathroom on the conference level to get to a reception I was invited to. I found out that I did not have a room after I got back to the hotel at 7:30pm following my reception. I was placed at a hotel that 20 minutes of a drive north of the hotel I had intentionally booked to be close to my conference.

On top of all of this, the front desk staff was actually rude towards many of us when we had all of our plans obliterated.

I appreciate being placed in an uber and not having to pay for my stay, but it unfortunately doesn’t make up for the added stress of having to change the entirety of my plans during what was already a short and stressful trip.

2026-03-07 via Nuitee
S
Stacey extended_group us
9
2026-03-05 via Nuitee
L
LIFE WITH couple us
1
2026-03-04 via Nuitee
H
haojia solo_traveller us
8
2026-02-24 via Nuitee
L
Lawrence family_with_children us
10
Pros:

Everything was great !!!! 😃

Cons:

Nothing !!!

2026-02-24 via Nuitee
M
Michelle family_with_children us
10
Pros:

Everything was excellent. Customer service was outstanding at all levels.

Cons:

There was nothing not to like

2026-02-23 via Nuitee
W
Wayne solo_traveller us
10
2026-02-23 via Nuitee
J
Jennifer couple us
8
Club lounge very nice for breakfast
Pros:

Good location -walking distance to CFG Bank Arena

Cons:

No valet parking-self parking lot adjacent to hotel is prepaid only. Received $100 parking ticket ; thought you paid upon exiting garage

2026-02-14 via Nuitee
5
560margueriteh Business
10
First Business Trip , Baltimore
Pros:

Great experience, staff was very friendly,clean room, view of snow. The crab chowder was delicious, also honey obay.okay. Pleasant night sleep, very quiet.

2026-02-12 via Tripadvisor
T
Thomas family_with_children us
10
Will definitely stay again
Pros:

Cleanliness, location, and friendly helpful staff

Cons:

Hot tub wasn’t open and pool was cold

2026-02-12 via Nuitee
H
Henriett Katalin solo_traveller hu
5
2026-02-12 via Nuitee
M
missey88 Family Huntingdon, Pennsylvania
8
Amazing stay!
Pros:

The hotel is clean and beautiful. Kisha allowed us and early check in and was extremely accommodating. Each staff member we came across was very friendly and helpful. The pillows weren't comfortable and the shower head could be updated. Besides that, we had an amazing stay!

2026-02-09 via Tripadvisor
B
Benjamin family_with_children us
10
Pros:

The room was great. Clean and comfortable.

Cons:

The cold and snow outside

2026-02-09 via Nuitee
N
Nick family_with_children us
10
Would return because of the service Derrick provided
Pros:

Derrick was awesome, he helped us with our bags and up to our room. He made us feel very comfortable being our first visit. We stayed at the hotel so we could take our 3 year old to the aquarium and it was his birthday and Derrick made him feel special and left him a surprise piece of cake and chocolate in the room. As we were leaving he also helped us out. Would definitely return because of him!

Cons:

The AC in the room didn’t work that well but it was comfortable.

2026-02-08 via Nuitee
T
Taren solo_traveller us
9
Good staff helpful clean
Pros:

Clean a lot to offer

Cons:

I thought I had a view of the harbor parking was a headache

2026-01-26 via Nuitee
M
Monica couple us
1
2026-01-25 via Nuitee
A
Alexis couple us
10
2026-01-21 via Nuitee
M
Mikayla couple us
6
2026-01-20 via Nuitee
H
Hillary extended_group us
10
Pros:

Staff, location, atmosphere, cleanliness

2026-01-20 via Nuitee
C
Charla family_with_children us
7
With a little improvement the hotel can be 5 stars
Pros:

The location, size of rooms and the underground parking garage were perfect.

Cons:

Breakfast was included but everyday we were presented with barriers when we went to be seated. Initially told we weren’t on a list then told we were on the list. Then approached twice while eating about a voucher. I had to go to the front desk twice b/c of the challenges.

Upon arrival the hotel should provide guest with general information about their stay. Including the logistics about breakfast, etc..

Also, some towels had stains on them and had to ask for replacement.

2026-01-20 via Nuitee