Renaissance Baltimore Harborplace Hotel

Hotels
Renaissance Hotels & Resorts
8.2 (1730 reviews)
202 East Pratt Street , Baltimore , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Unclean facilities
Poor breakfast quality
Rude service

Categories

Cleanliness
7.76
Several mentions of unclean facilities and dirty blankets.
Service
8.73
Generally friendly staff, though some negative experiences noted.
Location
9.27
Wonderful location near attractions and restaurants.
Room Quality
8.72
Spacious and clean rooms with good views.
Amenities
7.25
Amenities had issues, such as the breakfast service and slow check-in.
Value for Money
8.71
Overall reasonable rates for the stay.
Food and Beverage
6.76
Complimentary breakfast was cold and not well received.
Overall Experience
8.43
Mixed experience with both good and bad moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:45

Property Description

Luxurious Accommodations
Indulge in rooms with modern amenities like flat-screen TVs, iPod docking stations, and convenient kitchen appliances.

Dining Excellence
Savor delectable American cuisine at the Watertable restaurant or enjoy a Starbucks Coffee drink at the Ground Floor Café & Bar.

Convenient Location
Explore Baltimore's attractions with ease as the hotel is near Oriole Park and the Convention Center.

Book now to experience a blend of comfort, convenience, and exceptional service at Renaissance Baltimore Harborplace Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 36 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 1730 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 8.72
Amenities: 7.25
Value for Money: 8.71
Food and Beverage: 6.76
Overall Experience: 8.43
G
Gabriel couple us
3
Fed Lies
Pros:

The guy that checked me in was nice. But aside from that a lot was lacking.

Cons:

I called the day prior to have me expedited for an early check in. I told them I didn’t care what room I stayed in. Any available room so I could get some sleep. When I arrived, couldn’t check in until later in the day. Very disappointed. I work for Marriott and if I didn’t have the availability which is rare to not have a single room out of 100s. But non the less would have been walked to a different location that had ready rooms. But wasn’t given that option either. Very poor experience due to this inconvenience.

2026-04-14 via Nuitee
M
msdawn03 solo_traveller us
9
My stay was good overall.
Pros:

The staff was friendly, pleasant and very accomodating.

Cons:

I saw a mouse in my room.

2026-04-09 via Nuitee
A
Anthony family_with_children us
9
Amazing
Pros:

Great staff. Very clean facilities

Cons:

Na

2026-04-08 via Nuitee
R
Robin couple us
10
2026-04-04 via Nuitee
J
John family_with_children us
6
2026-04-04 via Nuitee
J
Jennifer couple us
7
Not bad but too expensive for a quick overnight
Pros:

I liked having my dog stay with me. The mattress was extremely comfortable and the water was hot.

Cons:

The location was a pain to navigate even at my
Midnight arrival. Parking was extra and very expensive. I had to park and pay before checkin. For the price I expected a free bottle of water. It was clean enough but my dog did immediately find a fake eyelash on the carpet so they need a stronger vacuum. If I was on a leisurely vacation and could try amenities this would be nice. For a quick crash (I stayed 12am to 7:15am) it was too much money and not much value for an on the go traveler.

2026-03-29 via Nuitee
S
Shuron couple us
10
Peaceful
Pros:

Conveniently located to a bunch of stores and eateries!

2026-03-26 via Nuitee
D
Danita couple us
7
Stay was good only downside was the leak in the closet onto my shoes
Pros:

Location

Cons:

There was a leak in the closet and stained sneakers

2026-03-24 via Nuitee
M
Melisa couple us
10
2026-03-23 via Nuitee
P
Philliejake Couples
4
Nice Facility. Incredibly Rude Check-in Staff
Pros:

Stayed at this hotel over the weekend, the room was nice. The facility seemed fresh but the front desk staff were incredibly rude and inefficient. When we went to check in we waited quite some time while someone was checking in 20 or 30 guests before a wedding. We had a titanium elite status and could not get a late checkout due. Terrible communication skills and fairly certain the reason we weren't able to get a late check out was due to all the guests staying in the hotel at the wedding having late checkout. I doubt they all had status and unfortunately our 4:00 p.m. guarantee was not honored. Again a nice hotel. Absolutely horrible front staff.

2026-03-22 via Tripadvisor
K
Kerry couple au
9
Great position, good sized room, staff very helpful
Pros:

Location

Cons:

Nothing

2026-03-22 via Nuitee
J
Judy couple us
10
We stay here each year for the Hand Made trade show and it’s always a good experience.
Pros:

Clean and good service

Cons:

Nothing

2026-03-19 via Nuitee
H
Heather couple us
8
2026-03-15 via Nuitee
P
Pinar solo_traveller gb
1
Unacceptable
Cons:

I never got to my room as the hotel had somehow overbooked. I was made to wait for an hour after checkin for a message which never arrived. I had to change my clothes in a dirty bathroom on the conference level to get to a reception I was invited to. I found out that I did not have a room after I got back to the hotel at 7:30pm following my reception. I was placed at a hotel that 20 minutes of a drive north of the hotel I had intentionally booked to be close to my conference.

On top of all of this, the front desk staff was actually rude towards many of us when we had all of our plans obliterated.

I appreciate being placed in an uber and not having to pay for my stay, but it unfortunately doesn’t make up for the added stress of having to change the entirety of my plans during what was already a short and stressful trip.

2026-03-07 via Nuitee
S
Stacey extended_group us
9
2026-03-05 via Nuitee
L
LIFE WITH couple us
1
2026-03-04 via Nuitee
L
Lawrence family_with_children us
10
Pros:

Everything was great !!!! 😃

Cons:

Nothing !!!

2026-02-24 via Nuitee
H
haojia solo_traveller us
8
2026-02-24 via Nuitee
W
Wayne solo_traveller us
10
2026-02-23 via Nuitee
M
Michelle family_with_children us
10
Pros:

Everything was excellent. Customer service was outstanding at all levels.

Cons:

There was nothing not to like

2026-02-23 via Nuitee