Hotel Maroua Palace

Hotels
•
Independent
4.6 (3 reviews)
Boulevard du 20 Mai, Maroua , Maroua , CM
237-0-665097711

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Multilingual staff
Meeting rooms
See all facilities

Review Highlights

Cons:
Poor cleanliness
Unfunctional amenities
Terrible service

Categories

Cleanliness
1.72
The cleanliness is nonexistent, with stained sheets and dirty towels.
Service
5.73
Standard service standard for a hotel of this rating.
Location
5.73
Standard quality for this hotel tier.
Room Quality
2.72
The rooms are in poor condition, with non-functional amenities.
Amenities
1.72
Amenities as advertised are non-functional, including non-working wifi and television.
Value for Money
2.72
The experience does not meet the expectations for value.
Food and Beverage
8.23
Standard quality for this hotel tier.
Overall Experience
8.23
Overall, a disappointing stay with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:15

Property Description

Relaxation and Scenic Views:
Unwind by the outdoor pool, terrace, and garden while taking in the beautiful surroundings.

Gourmet Dining and Social Events:
Indulge in delectable meals at the hotel's restaurant and mingle with fellow guests at the complimentary daily reception.

Convenience and Comfort:
Benefit from complimentary Wi-Fi, tour assistance, and airport shuttle services, making your stay hassle-free.

Experience the perfect blend of relaxation, convenience, and entertainment at Hotel Maroua Palace. Book your stay now to enjoy all these fantastic amenities and more!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MVR

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

4.6
Based on 3 reviews
Cleanliness: 1.72
Service: 5.73
Location: 5.73
Room Quality: 2.72
Amenities: 1.72
Value for Money: 2.72
Food and Beverage: 8.23
Overall Experience: 8.23
G
Gaelle
2
Pros:

Un hôtel qui tient plus du dépotoir que d’un établissement touristique. Je ne comprends pas comment il peut encore être référencé sur Hotels.com.
La propreté est inexistante, les prestations annoncées sont mensongères : pas de wifi fonctionnel, télévision hors service, draps tachés, produits d’hygiène absents, serviettes sales…
Tout est à revoir, du service à l’entretien des chambres.
J’ai été profondément choquée par l’état général des lieux et le manque total de professionnalisme.
À fuir absolument.

2025-10-12 • via Nuitee
M
Mireille Clarisse • family
2
Pros:

The localisation is good.
With motocycle you reach all the the city center.

But the hotel is extremely dirty although somebody was coming everyday to cleanvthe room, the bathroom was still dirty with okd dirties you could see from years!
Toilets need special cleaning, that seems to be totaly unknown in this hotel! . I had to buy my own Cleaning stuff and use desinfektion products to be able to use the toilet!
The Armory inside my room was unclean with a lot of dist..
The air condition was very loud.
The Carpet on the floors were dirty and old.The wall etc. dirty.
I was one day in the " hotel Restaurant " and nobody was there for the order.
Hell! How can this kind of hotel be called a four stars hotel???
This is a jock.

2023-08-17 • via Nuitee
I
ISSIAKA
6
Pros:

Le restaurant ferme tôt et pas d'accès internet dans les chambres

2019-05-16 • via Nuitee