Residence Inn by Marriott Knoxville Downtown

Hotels
•
Residence Inn
9.2 (131 reviews)
210 West Church Avenue , Knoxville , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Good amenities
Cons:
Breakfast service timing issue
Difficulty locating hotel

Categories

Cleanliness
9.26
The room was very clean, contributing to a positive overall sentiment.
Service
9.73
Staff was described as SO friendly in the reviews.
Location
9.27
Cited as a great part of town, though slightly hard to locate.
Room Quality
9.22
The room was described as nicely done, comfortable, and large.
Amenities
9.25
Amenities such as the gym, breakfast, and bistro were appreciated.
Value for Money
9.21
Standard quality for this hotel tier.
Food and Beverage
8.26
Breakfast service issues noted, affecting the experience.
Overall Experience
9.43
Satisfied with the stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:22

Property Description

Prime Location in Knoxville
Residence Inn by Marriott Knoxville Downtown offers a prime location in the heart of Knoxville, making it the perfect base for exploring the city. Situated just 300 meters from the East Tennessee History Center, our 3-star hotel is surrounded by popular attractions like Knoxville Convention Center, Market Square, and University of Tennessee Neyland Stadium.

Modern Amenities for Comfort
Enjoy modern amenities at our hotel, including free bikes to explore the city, free WiFi to stay connected, and a fitness centre to keep up with your workout routine. Additionally, our property is non-smoking and features a 24-hour front desk and a business centre for your convenience.

Relaxing Sun Terrace
Unwind and soak up the sun on our hotel's sun terrace, the perfect spot to relax after a day of sightseeing or business meetings. For added convenience, certain rooms are equipped with a kitchen complete with a fridge, dishwasher, and microwave for a comfortable stay.

Book your stay at Residence Inn by Marriott Knoxville Downtown for a memorable experience in Knoxville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Guest Reviews

9.2
Based on 131 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 8.26
Overall Experience: 9.43
S
Steven • couple • us
10
2026-02-08 • via Nuitee
V
Valerie • couple • ca
10
Great location and spacious rooms with kitchenette. Staff go above and beyond
Pros:

Great location for shopping and restaurants . Staff were friendly and helpful. The sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm.

Cons:

Nil

2026-01-27 • via Nuitee
T
Todd • couple • us
9
Great along with a great staff! I would definitely stay here again.
Pros:

Very clean and the staff was excellent!

Cons:

At times the buffet breakfast was a bit average or below, but all in all decent.

2026-01-26 • via Nuitee
V
Vicki • couple • us
10
2026-01-18 • via Nuitee
S
Shannon • couple • us
4
2026-01-07 • via Nuitee
R
Ruth • couple • us
10
2025-12-20 • via Nuitee
L
loriv848 • Friends getaway • Archdale, North Carolina
10
Will be back!
Pros:

We chose the courtyard after my daughter and I stayed here years ago and had a great experience. We were not disappointed, the staff was SO friendly, our room was very clean, the bar, bistro and breakfast was great. Thank you for making our trip to Knoxville even better.

2025-11-08 • via Tripadvisor
M
Mei Hui Jenny • extended_group • sg
10
2025-10-30 • via Nuitee
G
Günter • couple • de
9
2025-10-11 • via Nuitee
S
Sharon • family
8
Pros:

Not the hotel’s fault, but I did not get much sleep due to the noise from the highway. I would suggest a room facing the city to the west and not facing the highway. I wish I would have been made aware of the lack of soundproofing. Otherwise, everything else was great and I’d stay here again.

2025-10-04 • via Nuitee
S
Sherlanda
8
Pros:

Definitely will return to visit this location. Friendly staff and cleanliness. Love the amenities such as the gym, breakfast and bistro. Suggestion for security at nighttime at check-in or card entry.

2025-09-28 • via Nuitee
C
Claire-Isabelle • solo_traveller • ca
9
2025-09-12 • via Nuitee
C
Claudia • couple • cl
4
Nice hotel but poor service
Pros:

La localizacion y la habitacion muy grande y comoda

Cons:

El desayuno a pesar de ser un dia feriado lo servian solo hasta las 9:30 am, bajamos a esa hora y no nos dieron nada ....ademas encontramos una nota que decia que por ser dia feriado (labour day) no limpiarian la habitacion....

2025-09-02 • via Nuitee
R
Rodolfo • solo_traveller • at
10
2025-08-18 • via Nuitee
S
Shinji • solo_traveller • jp
8
2025-07-28 • via Nuitee
C
CARLO • partner
10
Pros:

Great part of town.

2025-07-25 • via Nuitee
E
ems_jls • Couples • Marlboro, New Jersey
8
Good but not easy to find
Pros:

The hotel is hard to locate when driving into Knoxville - the building isn't that visible and the entrance is on a minor side street and GPS tends to get confused (a desk clerk confirmed that others have had trouble trying to find it). And I'm still not sure how it's a co-property with Courtyard by Marriott. But once you're there, the location is just a block or two from Gay Street and lots of activity.

The room was nicely done and comfortable and very clean. Our ninth-floor room had a good view of parts of the city, although there is no sightline to the river. But I had consistent trouble with the HVAC controls, they didn't seem to obey the thermostat settings (maybe it was just me). There are two breakfast places, but the Residence Inn folks can card themselves into the free one.

2025-07-13 • via Tripadvisor
M
Michael
10
Pros:

The Bistro near the lobby was solid. Room was nice and quiet....no issues

2025-06-08 • via Nuitee
J
justin • partner
10
Pros:

Very close to civic center.

2025-04-13 • via Nuitee
K
Kim • young couple • us
8
Very good
Pros:

It was clean and comfortable

Cons:

You had to pay $25 to park

2025-03-23 • via Nuitee