88 Palms Hotel & Event Center

Hotels
6 (1100 reviews)
1901 Palm Beach Lakes Boulevard , West Palm Beach , us

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Uncomfortable bedding

Categories

Cleanliness
3.5
Numerous guests reported dirty rooms, roaches, and maintenance issues.
Service
7.5
Most guests noted the staff was friendly, but there were issues with double charging and unhelpful staff.
Location
8.5
Central location close to airport and downtown, with proximity to shops and restaurants.
Room Quality
4.5
Rooms reported to be worn out, with issues like mold, uncomfortable beds, and bad odors.
Amenities
6.5
The pool was mentioned positively, but other amenities were lacking (no breakfast).
Value for Money
5.5
Many guests felt the hotel did not provide good value for the price.
Food and Beverage
5.5
Limited options since breakfast was not available and general food quality not mentioned.
Overall Experience
6.5
Mixed feelings overall, with several guests stating they would not return due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:25

Property Description

Luxurious Amenities
Experience comfort and convenience with our outdoor pool, fitness centre, and garden.

Deluxe Accommodations
Indulge in each room equipped with modern amenities including a flat-screen TV, safety deposit box, and private bathroom.

Convenient Location
Explore nearby attractions such as Palm Beach County Convention Center, Kravis Center for the Performing Arts, and CityPlace.

Book your stay at 88 Palms Hotel & Event Center for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Guest Reviews

6
Based on 1100 reviews
Cleanliness: 3.5
Service: 7.5
Location: 8.5
Room Quality: 4.5
Amenities: 6.5
Value for Money: 5.5
Food and Beverage: 5.5
Overall Experience: 6.5
J
Jesse • couple • us
7
Definitely nit worth what I pays for a night
Pros:

Nice staff.

Cons:

No ice machines on Floors where they said there were. Not the best smelling hallways.

2026-02-12 • via Nuitee
A
Aida • couple • us
1
Don’t book Will regret it
Pros:

Nothing

Cons:

Everything it’s dusty service is horrible

2026-02-10 • via Nuitee
M
Maite • family_with_children • ar
1
No volveriamos
Pros:

Nada

Cons:

Mala atención de la recepcionista de la noche.
Hotel viejo. Camas hundidas, malas almohadas.
Había olor a cigarrillo en la habitación.

2026-02-08 • via Nuitee
M
Milagros • couple • us
10
Pros:

Nice people

2026-02-08 • via Nuitee
E
Erdogan • family_with_children • tr
5
2026-01-29 • via Nuitee
R
Regla • couple • us
2
Muy mal, los olores de sustancias estaban por todo el lugar superrrr mallllll
Pros:

Nada

Cons:

No me gusto nada

2026-01-29 • via Nuitee
A
Antoun • extended_group • us
7
Eh.
Pros:

The front desk lady was extremely helpful

Cons:

They were extremely rude about us being 30 mins late to leave to where they actually called the cops.

2026-01-27 • via Nuitee
C
Carl • extended_group • us
4
Pros:

Not much it was extremely run down

2026-01-27 • via Nuitee
J
Julian • family_with_children • us
10
2026-01-26 • via Nuitee
P
Philippe • solo_traveller • us
1
Pros:

A place to sleep

Cons:

I paid almost $200 for one night there. The room was filthy, stains all over the bed, hair, smelled like mold, carpet was dirty and spongy (moisture) A/C unit was extremely loud and the water from the shower wouldn't stop dripping.

$30 per night establishment. Will never step foot there again

2026-01-24 • via Nuitee
D
Darry • couple • us
1
Horrible
2026-01-22 • via Nuitee
Y
Yailenys • couple • us
2
We arrived and I had booked two rooms two weeks in advance, but when we got there, it turned out I had only been charged
Pros:

The only nice thing about it is the pool, and it’s cold 🫤

Cons:

We arrived and I had booked two rooms two weeks in advance, but when we got there, it turned out I had only been charged for one room. I spent hours talking to Booking.com support and they didn’t resolve anything, as we had to book another room on the spot. *It’s not worth the price* because it’s an old hotel with bad smells in the hallways and rooms, the bathrooms didn’t have hot water in the showers, and the beds were advertised as queen size but were so narrow that one person could barely fit.

2026-01-21 • via Nuitee
J
Jacqueline • family_with_children • us
5
2026-01-21 • via Nuitee
C
Cory • family_with_children • us
7
Amazing , would come again!
Pros:

The pool, good staff , only a minor few fixes but over all was great !

Cons:

The elevator wouldn’t work well

2026-01-20 • via Nuitee
S
Shawndra • solo_traveller • us
10
Pros:

Clean

2026-01-19 • via Nuitee
L
Leroy • family_with_children • us
4
The quality is going down. I have been there twice before and this time was disappointing
Pros:

The hallways and elevators were very hot. I believe that it would be beneficial and for the health of the guests that the temperature would be cooler.

Cons:

The ground floor guests restroom smell as thought they mopped it with urine.
The room had no toilet tissue forcing us to ask at the front desk.

2026-01-19 • via Nuitee
L
Lily • couple • us
6
2026-01-19 • via Nuitee
R
RACHAEL • solo_traveller • us
5
Did the job.
Pros:

There were beds and it was close to my meetings.

Cons:

The survey is mentioning breakfast, but I didn’t know there was any breakfast nor did I see any nor was I offered any. The pool was mediocre and old looking. The hallways smell old. The elevators smelled of smoke. The shower had hot then tepid water one day. The tv turned on but no volume. It wasn’t wonderful it just did the job.

2026-01-19 • via Nuitee
L
Luis • couple • us
1
Pros:

Nothing

Cons:

the pool is very dirty, the service is cold,the bathroom is very dirty. I spent two days going up and down the stairs to the sixth floor, because the elevator was broken and wouldn't be fixed. I don't understand why they still have that hotel open and offering services.

2026-01-19 • via Nuitee
R
Richard • couple • us
2
Awful.
Pros:

Nothing

Cons:

Hotel hallways show lack of maintenance. Elevator car jumps and vibrates giving the impression you will get stock eventually. Noises from surrounding room / hallway could be heard in room. Parking lot with huge puddles of rain water. I wouldn’t recommend staying here

2026-01-19 • via Nuitee