Comfort Inn & Suites Syracuse-Carrier Circle

Hotels
•
Comfort
7.5 (629 reviews)
6491 Thompson Rd. , East Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Fruits
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Comfortable beds
Clean bathrooms
Adequate breakfast
Cons:
Cleanliness issues
Safety concerns
Uncomfortable bed
Poor communication from management

Categories

Cleanliness
6.21
Several reviews mentioned cleanliness issues, including a bloodstain on the comforter and dirty luggage carts.
Service
8.18
The staff were generally friendly and accommodating, especially during nighttime.
Location
7.72
The location was mentioned as good, but there were safety concerns noted.
Room Quality
7.17
Most rooms were described positively, but a review highlighted a very uncomfortable bed.
Amenities
7.2
Amenities such as breakfast were considered adequate, but the condition of some facilities was criticized.
Value for Money
8.66
Numerous reviews highlighted the value for the price as excellent.
Food and Beverage
7.71
Breakfast was mentioned positively, though not in great detail.
Overall Experience
7.18
Mixed experiences based on various factors, leading to a mediocre overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Newly Renovated!

Convenient Location: Situated just off the New York State Thruway, Comfort Inn & Suites Syracuse-Carrier Circle is minutes away from top attractions like Syracuse University and Destiny USA shopping complex.

Amenities Galore: Enjoy a complimentary hot breakfast, free local calls, and a fitness center during your stay. Business travelers will appreciate the free high-speed Internet, meeting room, and business services.

Cozy Guest Rooms: Each room is equipped with essentials like a coffee maker, iron, and cable TV for your comfort.

Ready to experience comfort and convenience in Syracuse? Book your stay at Comfort Inn & Suites Syracuse-Carrier Circle now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 629 reviews
Cleanliness: 6.21
Service: 8.18
Location: 7.72
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 7.18
R
Ralph • solo_traveller • us
7
2026-04-18 • via Nuitee
O
olson • couple • us
9
Pros:

Clean and comfortable, and the staff were personable and friendly.

Cons:

It’s minor, but the outlets and switches were dated while most everything else was updated.

2026-04-16 • via Nuitee
T
Terry • couple • us
10
2026-04-16 • via Nuitee
D
David • family_with_children • us
8
Great value. 
Pros:

All three members of Steve I interacted with or very nice and helpful. Room and lobby area were clean free breakfast was good enough.

2026-04-14 • via Nuitee
D
David • solo_traveller • us
10
2026-04-14 • via Nuitee
L
Lafleur • solo_traveller • us
5
Pros:

The staff was kind and helpful

Cons:

Didn't have a pool

2026-04-12 • via Nuitee
C
Catherine • couple • ca
10
Great price, great sleep and nice and quiet
Pros:

Nice hotel open concept

Cons:

The broken window in our room and dirty grout in bathroom

2026-04-09 • via Nuitee
C
cruz • solo_traveller • us
5
2026-04-06 • via Nuitee
M
Mark • couple • us
10
2026-04-06 • via Nuitee
J
Jozef • family_with_children • us
10
2026-04-05 • via Nuitee
• couple • us
7
2026-04-04 • via Nuitee
B
Bob • couple • us
6
A comfortable stay with friendly staff. Breakfast could be better.
Pros:

Friendly staff. The room was clean and had everything as described.

Cons:

The breakfast tasted bland, and the elevator wasn’t clean.

2026-04-04 • via Nuitee
B
Brian • extended_group • us
10
Pros:

Very comfortable and very calm area

2026-04-03 • via Nuitee
M
Mbabajende • couple • us
10
2026-03-31 • via Nuitee
A
Ajay • family_with_children • us
9
2026-03-31 • via Nuitee
J
John • solo_traveller • us
10
2026-03-31 • via Nuitee
J
Janna • family_with_children • us
8
2026-03-30 • via Nuitee
B
Brittany • couple • us
7
2026-03-28 • via Nuitee
J
Jennifer • family_with_children • us
2
Pros:

The price was good; definitely fell within what I planned to spend.

Cons:

The room was absolutely disgusting. There was an empty beer can on the floor in the corner of the room. There was prominently visible hair all over the room, to include the floor, the tray with the coffee pot, and the bathroom, both counter and shower; the shower contained visible pubic hair.) Also, in the shower, the shelf where the soap sits, had visible dirt and scum. There was visible dirt, resembling boogers, on the wall, as well as bloody boogers on the sheets of one of the queen beds.

2026-03-24 • via Nuitee
P
Porfirio • solo_traveller • hn
10
2026-03-19 • via Nuitee