Comfort Inn & Suites Syracuse-Carrier Circle

Hotels
•
Comfort
7.5 (783 reviews)
6491 Thompson Rd. , Syracuse , us
+1 315-907-4681

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Comfortable beds
Clean bathrooms
Adequate breakfast
Cons:
Cleanliness issues
Safety concerns
Uncomfortable bed
Poor communication from management

Categories

Cleanliness
6.21
Several reviews mentioned cleanliness issues, including a bloodstain on the comforter and dirty luggage carts.
Service
8.18
The staff were generally friendly and accommodating, especially during nighttime.
Location
7.72
The location was mentioned as good, but there were safety concerns noted.
Room Quality
7.17
Most rooms were described positively, but a review highlighted a very uncomfortable bed.
Amenities
7.2
Amenities such as breakfast were considered adequate, but the condition of some facilities was criticized.
Value for Money
8.66
Numerous reviews highlighted the value for the price as excellent.
Food and Beverage
7.71
Breakfast was mentioned positively, though not in great detail.
Overall Experience
7.18
Mixed experiences based on various factors, leading to a mediocre overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Newly Renovated!

Convenient Location: Situated just off the New York State Thruway, Comfort Inn & Suites Syracuse-Carrier Circle is minutes away from top attractions like Syracuse University and Destiny USA shopping complex.

Amenities Galore: Enjoy a complimentary hot breakfast, free local calls, and a fitness center during your stay. Business travelers will appreciate the free high-speed Internet, meeting room, and business services.

Cozy Guest Rooms: Each room is equipped with essentials like a coffee maker, iron, and cable TV for your comfort.

Ready to experience comfort and convenience in Syracuse? Book your stay at Comfort Inn & Suites Syracuse-Carrier Circle now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

7.5
Based on 783 reviews
Cleanliness: 6.21
Service: 8.18
Location: 7.72
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 7.18
L
laurie • solo_traveller • ca
2
Je ne recommande pas!
Pros:

La superviseure était accueillante avec nous et les enfants. La porte d'accès extérieure pour rentrer les valises et les chiens. La chambre était propre.

Cons:

Malgré que la chambre était propre, le plancher restait glissant/collant. La chambre n'était pas en bon état : plusieurs objets de brisés tels que les cadres, les lampes, etc. L'hôtel semble très peu entretenu. Les murs de la chambre n'étaient pas propres. Les lits semblent être des doubles et pas des queens. Pas de possibilité de connecter nos téléphones aux téléviseurs. Le lobby était en mauvais état et ne semblait pas propre donc nous n'avons pas osé manger le déjeuner inclus pour les mêmes raisons. L'hôtel ressemble plutôt à un motel miteux, ce à quoi je ne m'attendais pas de la part d'une chaîne d'hôtel comme le Comfort Inn. La clientèle attirée semble en être de même... Je ne comprends pas les reviews laissés par les autres clients car je ne me sentais pas en sécurité avec ma famille à cet endroit. Aussi, les chiens sont acceptés mais rien ne fait sentir qu'ils sont les bienvenus. Nous entendons tout dans le couloir, dont des gens qui crient et les employés qui se promènent bruyamment. Bref je ne recommande aucunement.

2026-08-08 • via Nuitee
J
Jeremy • couple • us
2
2026-08-07 • via Nuitee
E
Evan • family_with_children • us
10
Pros:

Clean

2026-08-07 • via Nuitee
J
John • solo_traveller • us
10
Pros:

It's seems nice a clean and orderly

2026-08-05 • via Nuitee
V
Valerio • family_with_children • it
8
2026-08-05 • via Nuitee
B
Bobbi • couple • ca
7
Worked well for what we needed
Pros:

Friendly staff, comfortable bed, great location for our concert.

Cons:

The room was a bit dated and had someone else’s hair on the counter and in the sink.

2026-08-05 • via Nuitee
J
Jenn • couple • us
8
2026-08-03 • via Nuitee
S
Sade • couple • us
4
2026-08-03 • via Nuitee
K
Katrina • solo_traveller • us
10
Pros:

Comfortable beds and quick check in.

Cons:

N/a

2026-08-03 • via Nuitee
T
Tylerlynn • extended_group • us
10
Pros:

Location

Cons:

Bed was hard

2026-08-03 • via Nuitee
J
John • solo_traveller • us
10
Pros:

It was nice

Cons:

Nice and clean

2026-08-03 • via Nuitee
S
Sherzer • solo_traveller • us
1
2026-08-02 • via Nuitee
L
Leslie • couple • us
5
2026-08-02 • via Nuitee
S
Stephen • couple • us
8
2026-07-25 • via Nuitee
S
Silvia • family_with_children • es
8
Pros:

Qualitat-preu

Cons:

Esmorçar

2026-07-24 • via Nuitee
A
Amsler • couple • us
1
Never again!
Pros:

Nothing

Cons:

The hotel was completely overpriced! The room was old, not very clean. The door did not close normally. The person at the counter was rude. The hallway smelled like smoke. The pet fee is super high.

2026-07-23 • via Nuitee
K
Kimberly • couple • us
6
2026-07-23 • via Nuitee
Z
Zoe • solo_traveller • ca
7
Needs some TLC
Pros:

Breakfast

Cons:

Mattress and pillows were too soft
Bathroom door was hard to close (door was also "busted" along its bottom)

2026-07-22 • via Nuitee
S
Steve • couple • us
6
It was good enough for what I needed
Pros:

Comfy, free parking, breakfast included

Cons:

Not as clean as I was expecting

2026-07-21 • via Nuitee
D
Debi • couple • us
10
Our new go-to stop over!
Pros:

The staff were friendly, courteous and helpful. Location was perfect and facility was clean. Bed and pillows were comfortable and breakfast was decent. Overall, a very positive experience and excellent value.

2026-07-21 • via Nuitee