Comfort Inn & Suites Syracuse-Carrier Circle

Hotels
•
Comfort
7.5 (720 reviews)
6491 Thompson Rd. , East Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Comfortable beds
Clean bathrooms
Adequate breakfast
Cons:
Cleanliness issues
Safety concerns
Uncomfortable bed
Poor communication from management

Categories

Cleanliness
6.21
Several reviews mentioned cleanliness issues, including a bloodstain on the comforter and dirty luggage carts.
Service
8.18
The staff were generally friendly and accommodating, especially during nighttime.
Location
7.72
The location was mentioned as good, but there were safety concerns noted.
Room Quality
7.17
Most rooms were described positively, but a review highlighted a very uncomfortable bed.
Amenities
7.2
Amenities such as breakfast were considered adequate, but the condition of some facilities was criticized.
Value for Money
8.66
Numerous reviews highlighted the value for the price as excellent.
Food and Beverage
7.71
Breakfast was mentioned positively, though not in great detail.
Overall Experience
7.18
Mixed experiences based on various factors, leading to a mediocre overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Newly Renovated!

Convenient Location: Situated just off the New York State Thruway, Comfort Inn & Suites Syracuse-Carrier Circle is minutes away from top attractions like Syracuse University and Destiny USA shopping complex.

Amenities Galore: Enjoy a complimentary hot breakfast, free local calls, and a fitness center during your stay. Business travelers will appreciate the free high-speed Internet, meeting room, and business services.

Cozy Guest Rooms: Each room is equipped with essentials like a coffee maker, iron, and cable TV for your comfort.

Ready to experience comfort and convenience in Syracuse? Book your stay at Comfort Inn & Suites Syracuse-Carrier Circle now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 720 reviews
Cleanliness: 6.21
Service: 8.18
Location: 7.72
Room Quality: 7.17
Amenities: 7.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 7.18
C
Cassandra • family_with_children • us
10
2026-06-27 • via Nuitee
W
Weiss • solo_traveller • us
10
Pros:

Beautiful rooms!! Great breakfast!! Love this hotel!!

2026-06-27 • via Nuitee
A
Alaqeeq1982 • solo_traveller • us
9
Clean, Renovated Hotel with Great Amenities
Pros:

The hotel was recently renovated and very clean. The location was convenient, the staff were friendly and helpful, and the free parking was a great bonus. I also appreciated the complimentary coffee available all day and the lemon water in the lobby. Overall, a comfortable and pleasant stay.

Cons:

I liked everything

2026-06-27 • via Nuitee
C
Cory • solo_traveller • us
10
Pros:

Everything. I am going through a difficult time right now and this is our go to hotel.

Cons:

The price. We are here every week for 2-3 days. And it would be nice to accrue a free night.

2026-06-27 • via Nuitee
S
Sharon • solo_traveller • us
8
Pros:

Comfortable and clean.

2026-06-26 • via Nuitee
A
Abeer • extended_group • ca
9
2026-06-25 • via Nuitee
I
Ian • solo_traveller • us
9
Great choice.
Pros:

Very nice place, check-in person very friendly, quick check-in process, very clean room, quiet location and the breakfast was good. It was my second stay, will be a regular when in town ... Thanks

Cons:

Didn't like the pillows, too soft. would recommend regular full size pillows that are more firm. Also the TV volume at its max was still very quiet, had to have the subtitles on.

2026-06-25 • via Nuitee
J
James • family_with_children • us
10
2026-06-24 • via Nuitee
J
James • family_with_children • us
9
2026-06-24 • via Nuitee
J
JUAN • family_with_children • us
10
2026-06-22 • via Nuitee
H
Henson • family_with_children • us
7
2026-06-22 • via Nuitee
R
Rodrigo • extended_group • cl
9
2026-06-21 • via Nuitee
S
suzanne • solo_traveller • us
7
2026-06-20 • via Nuitee
A
Averil • extended_group • us
8
2026-06-20 • via Nuitee
D
DONALD • couple • us
7
2026-06-18 • via Nuitee
K
Karin • solo_traveller • us
4
Pros:

Friendly,and heloful staff!

Cons:

We wwre three gzests,in a room, and when we arrived, the bedding for the third person was misding. Once we had the sheets, the comforter qas full of holes. The bathrooms also seem outdated. Hard to imagine that a chain like Comfort Inn cuts corners to a few dollars, but they seem to get away with it.

2026-06-17 • via Nuitee
C
Corena • couple • us
9
2026-06-16 • via Nuitee
J
Joan • couple • us
9
2026-06-15 • via Nuitee
D
Douglas • solo_traveller • us
8
2026-06-15 • via Nuitee
K
Kathy • family_with_children • us
7
Ok for a night
Pros:

The desk attendant (I wish I got her name) was quite lovely, friendly and helpful.

Cons:

The room had a weird smell, had to get spray from housekeeping to spray room down. It got a little better, but still very stale /odd smelling(not fresh and clean like a room upon check in should smell). The desk chair was broken, maintenance was able to switch it out for us.

2026-06-15 • via Nuitee