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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Laundry
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Fax/photocopying
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Spa/wellness center
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Private parking
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Outdoor pool
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Accessible parking
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Vending machine - drinks
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Vending machine - snacks
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Fire extinguishers
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Smoke alarms
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Key card access
Review Highlights
Categories
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Property Description
Welcome to SureStay Hotel by Best Western Spring North Houston!
Convenient Location: Situated just 6.5 km from Splashtown and 30.5 km from George Bush Intercontinental Airport, our hotel on Interstate 45 offers easy access to key destinations.
Comfortable Accommodation: Enjoy free WiFi, satellite TV, and a desk in our traditionally decorated rooms, ensuring a cozy and convenient stay.
Exceptional Service: Our 24-hour front desk is always available to assist you, making sure your needs are met promptly.
Book your stay at SureStay Hotel by Best Western Spring North Houston now to experience comfort and convenience during your travels.
Please note that a valid credit card is required for reservation and will be pre-authorized for the first night's stay on the day of arrival.
Please note debit cards are not accepted.
Please note that breakfast is not being served due to renovation.
Guests must be 21 years of age or older to make a reservation at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair:
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Location
Im a diamond customerlevel...was there last night felt like I was at motel 6...
See pictures...you should avoid that place if you are looking for the standard Best Western...
The location was great.
We did not have any hot water for both nights we stayed there even though we let them know early the morning after the first night. We booked and paid for a room with a kitchenette but they put us in one without and didn’t let us know. I am pretty sure they would have just taken our money had we not said anything. When I called the front desk as soon as we got to the room, the lady said there was nothing she could do because there were no rooms with kitchenettes available and we would have to go in the morning to talk to the manager, which was very inconvenient because we had plans early that day. DO NOT GIVE A RESERVED ROOM AWAY JUST BECAUSE THE PERSON WAS ALREADY STAYING THERE!
Nothing like the photos, everything looked run down.
It looked run down, did not match the photos.
Location
The caving floor on the side of the bed felt very unsafe. I went to sit in the desk chair and rolled halfway across the room due to how uneven the floor was. I called the front desk to ask for another room and he told me that they were fully booked. I watched more patrons come and check in behind me and they were accommodated
The location is perfect and close to stores and the highway
The 3rd floor with no elevator
They gave a smoking preference
All them stairs you have to climb with luggage
Nothing
Nothing
The pool was OK but multiple issues which were fixed but not in a timely manner. Water went yellow for about 7 hours and the water would get hot and cold. Would not stay there again. stains on bedding one room. The AC didn’t work move to a different room and then the fridge didn’t work and then the toilet got clogged.
Everything was great 👍
No complaints 👌
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