SureStay Hotel by Best Western Spring North Houston

Hotels
•
Best Western
6.6 (124 reviews)
24903 I45 North, Spring, Texas, 77474 , Spring , US
1-281-4658161

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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Continental breakfast
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient check-in
Cons:
Poor room cleanliness
Missing amenities

Categories

Cleanliness
5.43
Room cleaning was inadequate; specific mentions indicate issues.
Service
8.4
Staff received positive comments for being friendly and helpful.
Location
7.44
Good location but specific location sentiment not mentioned.
Room Quality
5.89
Rooms were generally small with some maintenance issues.
Amenities
6.42
Lacked promised amenities such as kitchenette and wheelchair shower.
Value for Money
5.88
Discrepancy in pricing and amenities affects perceived value.
Food and Beverage
6.93
No specific mentions of food or beverage, considered average for the category.
Overall Experience
6.4
Overall positive despite some negative aspects; felt like home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:30

Property Description

Experience comfort and convenience at SureStay Hotel by Best Western Spring North Houston, ideally situated in the heart of Spring.

Relaxation by the Pool
Take a dip in our seasonal outdoor pool, a perfect spot to unwind after a day of exploring local attractions.

Start Your Day Right
Enjoy our complimentary continental breakfast, served daily from 6:30 AM to 9:30 AM, ensuring you fuel up before your adventures.

Comfort at Your Fingertips
Each of our 75 individually furnished rooms is equipped with modern amenities, including microwaves, LCD televisions, and complimentary wireless internet access, providing a home away from home.

Book your stay today and enjoy all the comforts and conveniences we have to offer!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will be open from January to December.
  • Pool access available from 11:00 AM to 9:00 PM.
  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • Accessibility

    No elevators

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.6
Based on 124 reviews
Cleanliness: 5.43
Service: 8.4
Location: 7.44
Room Quality: 5.89
Amenities: 6.42
Value for Money: 5.88
Food and Beverage: 6.93
Overall Experience: 6.4
D
Daniel • couple • us
1
Bas breakfast, Very noisy rooms with noise from street and hvac.
Pros:

Very noisy rooms with noise from street and hvac. Bad finishes on maintenance. Ugly place.

Cons:

Breakfast was horrible.

2026-05-06 • via Nuitee
C
Chuckran • solo_traveller • us
8
2026-05-06 • via Nuitee
C
Corie • couple • us
2
Mistake that will never happen again
Pros:

There is a roof and it’s close to other places

Cons:

Everything. Pool not available, room was dirty, staff was rude-ish, tv sucked. The whole stay was disappointing.

2026-05-01 • via Nuitee
J
Jeffery • solo_traveller • us
9
2026-04-27 • via Nuitee
A
Adrian • solo_traveller • sg
9
2026-04-25 • via Nuitee
D
Dhuntha • family_with_children • us
8
2026-04-22 • via Nuitee
F
Ford • family_with_children • us
10
2026-04-16 • via Nuitee
O
Ortiz • couple • us
10
2026-04-13 • via Nuitee
R
Rekha • couple • in
8
Comfortable , good stay for a day.budget friendly and good customer support
Pros:

Breakfast was not bad, friendly indian staff

Cons:

I pretty much liked everything, rooms were clean and well in budget

2026-04-13 • via Nuitee
D
Dhuntha • family_with_children • us
10
2026-04-09 • via Nuitee
S
Shamsudduha • solo_traveller • us
5
For the Price including breakfast was OK.
Pros:

Price and Location and comfy / neat BED .

Cons:

No bottle water in Vending Machines. Vending machines dirty and old…Breakfast was just OK…

2026-04-07 • via Nuitee
C
Carmen • family_with_children • us
3
2026-03-22 • via Nuitee
G
Gerhard • family_with_children • bh
4
Pros:

Location

Cons:

Not clean
Very minimal breakfast

2026-03-19 • via Nuitee
K
Kay • family_with_children • us
1
Pros:

Location

Cons:

Rooms are nasty not clean enough bed sheets has stains

2026-03-18 • via Nuitee
S
Syed Noman • couple • us
10
2026-03-16 • via Nuitee
J
Jefferson • family_with_children • co
7
Pros:

Buen lugar, fácil de llegar

Cons:

Olía mucho a cigarrillo

2026-03-08 • via Nuitee
C
Carrie • couple • us
5
2026-02-28 • via Nuitee
A
Anthony • couple • us
10
2026-02-25 • via Nuitee
L
Lily • couple • us
5
2026-02-25 • via Nuitee
J
Julio • couple • us
7
2026-02-22 • via Nuitee