Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good staff
Great location
Nice amenities
Beautiful views
Cons:
Inconsistent dining options
Early bar closure
Old TV in room

Categories

Cleanliness
7.63
Room was cleaned every single day and always in excellent condition.
Service
9.1
Excellent customer service; staff was fantastic and helpful.
Location
9.14
Fantastic location, walkable to major attractions and beautiful views.
Room Quality
8.09
Rooms were nice with a great view; surprise anniversary cake was appreciated.
Amenities
8.12
Good gym and pool, though the bar closes early.
Value for Money
8.08
Good overall value for the location and service provided.
Food and Beverage
7.63
Breakfast was good but could be improved; some inconsistencies in dinner.
Overall Experience
8.6
Overall a wonderful stay with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:32

Property Description

Luxurious Accommodation with Stunning Views

Spa Pool and Lagoon-Style Outdoor Pool
Indulge in relaxation at Hilton Cairns with a spa pool and a picturesque lagoon-style outdoor pool. Enjoy the beautiful Tropical North Queensland weather while lounging at the pool bar or on ample soft seating, deck chairs, and umbrellas surrounding the pool.

Dining Experiences with Water Views
Experience exquisite dining at Hilton Cairns with two restaurants offering water views. Mondo on the Waterfront provides a unique al fresco dining experience right by the water, while the signature restaurant serves a refined menu with local and international flavors. Don't miss the chance to try the famous fajitas or decadent Mondo BBQ.

Convenient Amenities for a Relaxing Stay
Unwind after a day of exploration at the hotel's lobby bar, Gin Social, or enjoy the flexibility of in-room dining with an extensive Room Service Menu and a Grab and Go outlet for minibar essentials. Book your stay now and elevate your Cairns experience at Hilton Cairns.

Important information:

Please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.7% charge when you pay with a credit card.

Guests are required to show a photo ID and credit card at check-in.

Parking that is not pre-booked will incur an additional charge starting from $30 per day/stay.

Car park height limit is 1.85mParking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Location

Guest Reviews

8.3
Based on 3639 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 8.6
H
Hooson • couple • au
9
2026-10-24 • via Nuitee
C
Cam • solo_traveller • au
10
2026-10-22 • via Nuitee
B
Bruno Albert • family_with_children • au
8
Pros:

It is always clean all the time we going to the Hilton Hotel at Cairns. Very stable Quality…

2026-10-22 • via Nuitee
R
Ross • family_with_children • au
10
Great experience.
Pros:

Great hotel, great breakfast

Cons:

Noise from surrounding businesses late on Saturday night

2026-10-21 • via Nuitee
L
Loretta • couple • au
10
Happy Hilton Cairns Customer
Pros:

Quiet, comfortable, friendly informative staff, perfect location. Everything within walking distance. Absolutely beautiful loved it.

Cons:

Didn't have a laundry we could use.
Could have more of a variety with the food menu

2026-10-21 • via Nuitee
A
Adel • solo_traveller • gb
7
2026-10-19 • via Nuitee
F
fadi • family_with_children • au
10
2026-10-19 • via Nuitee
L
Luzie • solo_traveller • de
5
nicht empfehlenswert,
Pros:

schöne Aussoicht der Balkonzimmer

Cons:

unpersönliche Atmosphäre, schlechter Service, Anwesenheit riesiger Reisegruppen, keine zentrale Lage

2026-10-19 • via Nuitee
B
Bindi😎 • solo_traveller • au
8
Comfortable & relaxing stay with everything close by
Pros:

Great location right in town, beautiful views of the river

Cons:

Pool bar shut prerry early

2026-10-19 • via Nuitee
B
Brea • family_with_children • au
4
We are repeat customers but will book elsewhere next time.
Pros:

Location was superb. Everything is in walking distance. Great views from hotel.

Cons:

We booked and paid for top level executive room as this was paid 12 months in advance. On check in we were told our room was not ready yet as we were early and they would advise us when it was ready. They did not advise and i had to check with them at 3pm and was told "oh, its ready now". They gave us a room on a lower level and i told them i had booked executive level. This was then a huge drama and staff were not polite about it. We were even told "well now i have to kick someone else out of their room for you". Also, in the 4 days we were there the pool bar was closed. There was a phone to make pool drinks and food orders. We placed an order and paid and our order never arrived. There is also a kids phone at the pool that says "popsicle hotline" for kids to order icy poles. The kids placed an order and this too never arrived.

2026-10-19 • via Nuitee
M
Marsha • couple • au
6
it would have been better if the hilton had netflix
Cons:

view from apartment

2026-10-19 • via Nuitee
L
Lisa • family_with_children • au
9
2026-10-18 • via Nuitee
K
Kelly • couple • au
10
Pros:

Loved it, was well appointed, staff were fantastic!

Cons:

N/A

2026-10-18 • via Nuitee
S
Sandra • couple • us
9
2026-10-16 • via Nuitee
M
Maureen • family_with_children • au
5
2026-10-16 • via Nuitee
M
Martin • solo_traveller • es
9
Pros:

Location and amazing views to the creek. Also very nice staff, especially outstanding is Lily, always smiling and helping at the breakfast.

Cons:

Some facilities could be improved, especially the gym.

2026-10-15 • via Nuitee
N
Nick • solo_traveller • au
10
2026-10-15 • via Nuitee
C
Coates • solo_traveller • au
7
Pros:

Lovely staff and great location.

Cons:

Windows were very filthy which was especially disappointing having an ocean view room. Bathroom and shower was very small.

2026-10-15 • via Nuitee
P
Pier Luigi • couple • it
9
Pros:

La posizione vicino al Waterfront

2026-10-14 • via Nuitee
S
Sarah • family_with_children • au
8
Nice staff, very clean , central to amazing food.
Pros:

My son loved the pool it was central to nice restaurants. I liked that we got fresh towels daily.

Cons:

When sharing with 2 kids 2 adults they need a little more space for a family.

2026-10-14 • via Nuitee