Hilton Garden Inn Key West / The Keys Collection

Hotels
•
Hilton Garden Inn
7.8 (1746 reviews)
3850 North Roosevelt Boulevard , Key West , US
+1 305-320-0920

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Outdated rooms
High prices for amenities

Categories

Cleanliness
7.7
Cleanliness mentioned positively but had issues with dirty towels and some rooms not being cleaned properly.
Service
8.7
Overall positive experiences with staff, particularly noted warmth and hospitality.
Location
8
Generally favorable, distance from downtown noted by some but considered a plus for quietness.
Room Quality
7.2
Complaints about outdated rooms and issues with specific amenities like the broken bathroom door.
Amenities
7.7
Amenities were sufficient but limited insights into extra facilities; cited issues with pool access.
Value for Money
6.7
High costs mentioned compared to quality and unexpected fees for breakfast and parking.
Food and Beverage
8.2
Breakfast and general dining experiences are well rated.
Overall Experience
8.2
Generally positive experience despite some issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:06

Property Description

Convenient Location
Located just minutes away from the Key West International Airport and Duval Street, the Key West Hilton Garden Inn offers easy access to the city's popular attractions.

Relaxation and Recreation
Enjoy the outdoor pool with a hot tub, stay active at the fitness centre, or unwind at the tiki bar with a refreshing cocktail. Bicycles are available for exploring the area, and there's even a shuttle to take you to the city centre.

Delightful Dining and Services
Indulge in delicious meals at the Garden Grille restaurant, grab drinks and snacks at the poolside tiki bar, and let the concierge service assist you in planning your Key West adventures. With comfortable rooms featuring modern amenities, your stay at Hilton Garden Inn Key West will be unforgettable.

Important information:

For oversize vehicles, there is a daily parking fee assessed. This includes but is not limited to commercial vehicles, trailers, busses, and passenger vehicles with more than 9 seats.

The resort fee includes:
-Additional inclusions
-Beach loungers
-Beach towels
-In-room bottled waterGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Location

Guest Reviews

7.8
Based on 1746 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8
Room Quality: 7.2
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 8.2
K
Klaus • couple • pe
10
Muy buena y confortable
Pros:

El desayuno estuvo bueno pero no estaba incluido en el pago del hotel

Cons:

Todo estuvo muy bien me gusto que se puede tener acceso a los hoteles de los costados como cortesía solo a la zona común.

2026-10-13 • via Nuitee
E
ERICK • extended_group • us
5
Pros:

Hotel was ok

Cons:

no breakfast was included and parking fees

2026-10-13 • via Nuitee
L
Lisa • solo_traveller • us
6
Not likely to return
Pros:

The pool was nice at Hilton garden
Better pool at blue flamingo

Cons:

No music playing from the salty lime
No hotel shuttle to and from airport
$100 per night deposit so a week cost me 700 that I don’t get back until Hilton returns it to my card
A lot of people struggle to go on vacation and that type of deposit for each night can take away from their vacation funds

2026-10-12 • via Nuitee
M
Maria Isabel • solo_traveller • us
3
2026-10-11 • via Nuitee
W
Wendell • couple • us
8
2026-10-10 • via Nuitee
M
Mike • couple • us
10
Great
2026-10-09 • via Nuitee
M
Michael • couple • de
1
Würde ich niemals erneut buchen
Cons:

Die Zimmer waren sehr heruntergekommen. Es war überall feucht und roch modrig. Die Klimaanlage hört mitten in der Nacht einfach auf zu kühlen. Wir waren zum Glück nur eine Nacht dort.
Pool direkt vor der Türe, sehr laut auch am Abend noch.
Preis Leistungsverhältnis pass hier überhaupt nicht.
Ich würde es niemandem empfehlen oder selbst erneut buchen.

2026-10-08 • via Nuitee
L
Lisney • couple • us
10
Un fabuloso paseo
Pros:

Espectacular

Cons:

Que deben de tener todo tipo de café para diferentes clientes

2026-10-08 • via Nuitee
Z
Zangenberg • solo_traveller • us
9
2026-10-08 • via Nuitee
J
Joe • couple • us
7
Nice but wouldn’t stay again.
Pros:

Being older buildings they were kept up and clean.

Cons:

They charge you a $100 a day extra for cleaning security deposit. You get it back after leaving but they take their time in refunding you as a week to send to your bank. Any other hotel we stayed with we had our refund in two days
Then their breakfast is $20..

2026-10-08 • via Nuitee
H
Henk • extended_group • nl
8
2026-09-19 • via Nuitee
D
Damian • couple • nl
8
2026-09-19 • via Nuitee
C
Clara • couple • de
10
2026-09-17 • via Nuitee
L
Leander • extended_group • de
8
2026-09-16 • via Nuitee
C
CHANDAN • family_with_children • us
5
2026-09-16 • via Nuitee
M
miryam • extended_group • co
8
Regular
Pros:

Las instalaciones

Cons:

La habitación nos salieron 2 cucharadas, pienso qie eso es desaseo

2026-09-15 • via Nuitee
G
Glenda • extended_group • us
10
2026-09-13 • via Nuitee
L
Lafferty • solo_traveller • us
7
Hidden costs like a parking fee for the car. $20 charge for breakfast, etc.
Pros:

My room was warm out. Shabby furniture and warn carpet. Old plumbing fixtures that didn’t match. A standard 5 foot bathtub.

Cons:

Nice pool.

2026-09-13 • via Nuitee
V
véronique • solo_traveller • ca
9
2026-09-12 • via Nuitee
P
Pedro • couple • us
10
2026-09-11 • via Nuitee