Cartier Place Suite Hotel

Hotels
7.9 (3228 reviews)
180 Cooper Street , Ottawa , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated decor
Parking charges not specified

Categories

Cleanliness
7.29
Some reviews mention outdated conditions and cleanliness concerns, particularly regarding hair found in the bathroom.
Service
8.76
The staff received high praise across multiple reviews for their helpfulness and professionalism.
Location
8.8
Location is frequently highlighted as excellent and convenient by multiple reviewers.
Room Quality
7.25
Many reviews indicate rooms are outdated, although some mention comfort.
Amenities
8.28
Amenities like the kitchen and hot tub received positive mentions, though some reported issues.
Value for Money
7.74
Some reviews noted concerns regarding pricing, particularly with added parking fees.
Food and Beverage
6.79
Negative remarks concerning food delivery quality and room odors.
Overall Experience
8.26
Overall positive experience, with mixed reviews on specifics but positive comments about enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Luxurious Suites with Kitchenettes
Indulge in the comfort of our suites featuring kitchenettes, balconies, and modern amenities including free Wi-Fi and flat-screen TVs with cable.

Dining Experience at Big Daddy's Bourbon Bistro
Savor the taste of Louisiana-style cuisine at our on-site restaurant and bar, Big Daddy's Bourbon Bistro. Treat yourself to a delightful culinary experience during your stay.

Relaxation and Recreation
Unwind at our hotel's fitness centre and sauna, or enjoy quality time with your family at the games room and children's playground. End your day with a peaceful retreat at our well-equipped property.

Book your stay now at Cartier Place Hotel for a memorable experience in Ottawa, Ontario.

Important information:

You must show a valid photo ID and major credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 18 are only allowed to check in with a parent or official guardian. When booking 5 or more rooms, different policies and additional supplements will apply. These bookings may be fully pre-paid and nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 37 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3228 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 6.79
Overall Experience: 8.26
K
Ken family_with_children ca
8
2026-05-30 via Nuitee
K
Kurbatfinski solo_traveller ca
9
Pros:

The staff were so nice and the unit itself was really great. Overall it was a very nice stay, and most of the facilities seemed pretty well kept.

2026-05-30 via Nuitee
T
Tyler couple ca
8
2026-05-30 via Nuitee
S
sara couple ca
4
Far below my expectations
Pros:

The Location is great !

Cons:

It didn’t feel worth the price we paid.
1- kitchen garbage was already full at arrival and there were no extra garbage bags.
2- The sofa is too old and not comfortable at all. The bed was much smaller than expected and not comfortable for two people. Pillows are small too.
3- There was a strong smell of cigarette/weed in the hallway, that we could smell inside the room.
4- the street noice could be heard very clearly from the room, which made it difficult to rest.
5-parking is too expensive and should’ve been free for the hotel’s clients in my opinion.
6- very poor toiletries (no shampoo, conditioner, or body wash, there was only 1 small little soap).

2026-05-29 via Nuitee
M
Matthew couple ca
10
Pros:

Friendly and helpful staff. Kitchen and separate bedroom suites. Pool hot in and sauna are great

Cons:

Parking is expensive

2026-05-29 via Nuitee
J
Jean Pierre couple sa
3
It can be acceptable for one night stay
Pros:

The staff

Cons:

Too old, however well maintained but need to reconsider the bedding setup, renew the pillows, mattress and Duvet

2026-05-29 via Nuitee
S
Steven couple ca
8
2026-05-27 via Nuitee
U
UDATTA solo_traveller ca
8
Pros:

Parking was easy. Front desk was good.

Cons:

The Beds are not comfortable
There were no spare dishwasher soaps or extra cutlery . Very limited utensils. Needed to ask for frying pan. No scrubber for dish washing. Everything was limited stocks for one night while my room was booked for 3 nights.

Pool was too crowded. No one to monitor the behaviours. There were around 8-10 big kids playing water volley in the pool from a big group in the hotel. They were not giving enough space for other families to enjoy the pool. This happened 2 days Friday and Saturday , 15th and 16th.

Need more monitoring and control in the kids behaviour or timing.

2026-05-27 via Nuitee
F
Froger solo_traveller ca
6
2026-05-27 via Nuitee
G
Georges couple ca
8
Très reposant avec une très grande (1 1/2) chambre
Pros:

Tout et surtout l’espace cuisine mais pas assez d’ustensiles et de verres

2026-05-27 via Nuitee
J
JT, Toronto family_with_children ca
8
Overall - It was Good. Recommend this place for a short stay, parking and access to main attractions
Pros:

The location of this place is exceptional and central. The fact that you get 24 hours parking is a bonus. The parking fee of $40 seemed high $30 would have seemed reasonable. The room was clean with comfortable bed and sofa bed. This place is walking distance to the Parliament Hills, Sparks St, Rideau Centre and not too far from Byward Market. I would stay here again.

Cons:

The toilet was a bit outdated and could have been updated.

2026-05-26 via Nuitee
S
Song couple ca
9
2026-05-25 via Nuitee
M
Mario solo_traveller ca
8
Pros:

Cuisine

2026-05-25 via Nuitee
J
Janice solo_traveller ca
6
Pros:

Friendly staff and great location. Very clean

Cons:

Didnt realize it would be do dated. Maybe photos were a littld misleading - I found the deco very dated, the room/studio was spacious but dark and a little austere/basic

2026-05-25 via Nuitee
F
Francesca solo_traveller ca
9
Pros:

Piscine et spa
Disposition dans la chambre avec coin cuisine

Cons:

Matelas pas très confortable surtout le divan lit

2026-05-25 via Nuitee
J
julie couple ca
10
Pros:

Équipe exceptionnelle et attentive aux besoins particuliers lors du marathon d’Ottawa

2026-05-25 via Nuitee
Y
you ling extended_group ca
8
总体好可以!
Pros:

前台服务很好,位置不错,厨房配套设施齐全!

Cons:

停车费太贵比周边的酒店都贵!

2026-05-24 via Nuitee
J
JACQUES couple ca
8
2026-05-24 via Nuitee
E
Eva solo_traveller at
10
2026-05-24 via Nuitee
M
martin extended_group ca
8
2026-05-24 via Nuitee