Park Hotel am Berliner Tor

Hotels
7.1 (433 reviews)
Borgfelder Str. 1-9 , Hamburg , de

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Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
Allergy-free room
Public transport tickets
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Outdated room features
Bar service inefficiencies

Categories

Cleanliness
6.24
Several reviews noted cleanliness issues, particularly with room cleanliness.
Service
8.21
The staff was frequently described as friendly and attentive.
Location
8.25
Many reviews highlighted the convenient location near public transport and city attractions.
Room Quality
6.2
Rooms were noted as adequately sized but sometimes outdated with remarks on temperature issues.
Amenities
6.73
Amenities received mixed reviews, with issues regarding the hotel bar and breakfast quality.
Value for Money
7.19
Fair value for money based on location and service, but some found it lacking in some areas.
Food and Beverage
6.74
The breakfast was reported as good but inconsistencies noted in the offerings of the bar.
Overall Experience
7.21
Overall experience was generally positive with some dissatisfaction noted regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:07

Property Description

Luxurious Soundproofed Rooms
Indulge in a peaceful stay at The Park Hotel am Berliner Tor with our soundproofed rooms ensuring a tranquil environment for a restful night's sleep.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the hotel, satellite TV, black-out curtains, and bathrooms with heated towel rails. Plus, children stay for free, making it a perfect choice for families.

Relaxation and Accessibility
Unwind on our summer terrace or in the bar, and take advantage of our prime location just 3 minutes away from Hamburg Main Station by city rail. With easy access to transportation, explore the vibrant nightlife at Reeperbahn and shop at Mönckebergstraße.

Book now for an unforgettable stay at The Park Hotel am Berliner Tor.

Important information:

When booking [7] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 433 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 6.74
Overall Experience: 7.21
R
Rudi • couple • de
7
2026-03-18 • via Nuitee
F
Farham • couple • de
7
2026-03-16 • via Nuitee
M
mitja • couple • de
9
2026-03-14 • via Nuitee
I
Ingo • couple • de
8
2026-03-14 • via Nuitee
H
Heymann • couple • de
10
2026-03-10 • via Nuitee
C
CAMILO • couple • de
9
Pros:

La habitsción era cómoda

Cons:

No habia cama doble, pero dos colchones juntos, por lo qie la mitad de ls cama no era muy comoda

2026-03-08 • via Nuitee
B
Birgitt • couple • de
9
Cons:

Der Baustellenlärm (,Presslufthammer) war unerträglich. Von Ihren freundlichen Mitarbeitern wurden wir in sehr ruhiges Zimmer umquartiert.
Ganz herzlichen Dank an ihre Mitarbeiter .

2026-03-07 • via Nuitee
I
Ibrahima • couple • gn
8
2026-03-07 • via Nuitee
P
Philippe • solo_traveller • de
10
Pros:

Sauberkeit, Personal, Zimmer

2026-03-05 • via Nuitee
D
Diana • couple • pa
9
2026-03-05 • via Nuitee
H
Henkemeier • couple • de
5
Pros:

Lage, Frühstück

Cons:

Alles schon sehr runtergekommen. Muss unbedingt renoviert werden. Vor allem die Matratzen waren eine Frechheit. Total durchgelegen !

2026-03-05 • via Nuitee
R
Roberto • couple • de
8
Pros:

Alles gut

Cons:

Gibt nichts

2026-03-03 • via Nuitee
F
Frank • couple • de
7
Pros:

Sehr freundliches Personal, gute Lage, ruhig

Cons:

In unserem Fall recht enges Bad. Lautstarke Matratzenschoner beim Bewegen.

2026-03-02 • via Nuitee
M
Mohammad • couple • de
5
2026-03-01 • via Nuitee
T
Torsten • couple • de
7
2026-02-28 • via Nuitee
V
Veronika • extended_group • at
7
2026-02-28 • via Nuitee
J
Jacky • couple • za
7
Pros:

Close to the train station

Cons:

There could have been a kettle in the room to make coffee with

2026-02-27 • via Nuitee
C
Claus-Dieter • couple • de
8
Cons:

Die Eingangstür.Mit Koffer haten wir probläme.

2026-02-26 • via Nuitee
M
Mariana • couple • ua
9
Місцерозташування чудове,недалеко від центру.Готель чистий,теплий.Персонал привітний.
Pros:

Чисто та комфортно.

Cons:

Не вистачало чайника.

2026-02-26 • via Nuitee
J
Jeremy • couple • de
7
2026-02-23 • via Nuitee