Park Hotel am Berliner Tor

Hotels
7.1 (607 reviews)
Borgfelder Str. 1-9 , Hamburg , DE
+49 40 251640

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Outdated room features
Bar service inefficiencies

Categories

Cleanliness
6.24
Several reviews noted cleanliness issues, particularly with room cleanliness.
Service
8.21
The staff was frequently described as friendly and attentive.
Location
8.25
Many reviews highlighted the convenient location near public transport and city attractions.
Room Quality
6.2
Rooms were noted as adequately sized but sometimes outdated with remarks on temperature issues.
Amenities
6.73
Amenities received mixed reviews, with issues regarding the hotel bar and breakfast quality.
Value for Money
7.19
Fair value for money based on location and service, but some found it lacking in some areas.
Food and Beverage
6.74
The breakfast was reported as good but inconsistencies noted in the offerings of the bar.
Overall Experience
7.21
Overall experience was generally positive with some dissatisfaction noted regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:07

Property Description

Luxurious Soundproofed Rooms
Indulge in a peaceful stay at The Park Hotel am Berliner Tor with our soundproofed rooms ensuring a tranquil environment for a restful night's sleep.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the hotel, satellite TV, black-out curtains, and bathrooms with heated towel rails. Plus, children stay for free, making it a perfect choice for families.

Relaxation and Accessibility
Unwind on our summer terrace or in the bar, and take advantage of our prime location just 3 minutes away from Hamburg Main Station by city rail. With easy access to transportation, explore the vibrant nightlife at Reeperbahn and shop at Mönckebergstraße.

Book now for an unforgettable stay at The Park Hotel am Berliner Tor.

Important information:

When booking [7] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

7.1
Based on 607 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 6.74
Overall Experience: 7.21
R
Rips • solo_traveller • ee
10
2026-10-23 • via Nuitee
R
Richard • extended_group • gb
7
Served the purpose for this particular trip. Wouldn't likely return
Pros:

Good location for Train station

Cons:

Customer service could be better.

2026-10-22 • via Nuitee
M
Michael • couple • de
8
Alles war sehr gut
Pros:

Nette und freundliche Bedienung

2026-10-22 • via Nuitee
S
Sarah • solo_traveller • de
8
2026-10-21 • via Nuitee
G
Geir Ola • couple • de
7
2026-10-17 • via Nuitee
H
Helga • couple • de
5
Pros:

Verkehrslage, Frühstück

Cons:

Die Größe und Ausstattung des Zimmers. Und die Dusche hat jedesmal alles unter Wasser gesetzt

2026-10-16 • via Nuitee
V
videojug • solo_traveller • ar
7
Cerca del tren lejos de la city
Pros:

La cercanía de la estación y el lobby

Cons:

Alejado del centro, falta de calefacción individual. La habitación económica es demasiado pequeña

2026-10-15 • via Nuitee
P
Peter • couple • de
7
2026-10-14 • via Nuitee
H
hollie • solo_traveller • fr
8
L'endoit parfait pour visiter hambourg.
Pros:

Lemplacement parfait. Ligne direct de laeroport. Parfait pour visiter la ville.

Cons:

Salle de bain petit.

2026-10-11 • via Nuitee
R
Ricarda • extended_group • de
7
2026-10-08 • via Nuitee
T
Thomas • couple • dk
8
2026-10-07 • via Nuitee
G
Geert • solo_traveller • nl
3
2026-10-07 • via Nuitee
C
Catherine • solo_traveller • gb
8
A great location to explore Hamburg
Pros:

Great location and good rooms

Cons:

Nothing

2026-09-19 • via Nuitee
J
Jacob • extended_group • pt
8
Confortável e bem localizado
Pros:

Hotel muito bem localizado. Perto da estação de metro e de comboio Berliner Tor.

2026-09-18 • via Nuitee
S
Silvio • extended_group • de
8
Nach Startschwierigkeiten ist es Gut gewesen
Pros:

Sehr Zentral gelegen

Cons:

Die erste Nacht im zu kleine Zimmer war nicht so toll aber nach Zimmertausch war es in Ordnung

2026-09-15 • via Nuitee
S
Sven • extended_group • de
7
2026-09-14 • via Nuitee
P
Petr • couple • cz
8
2026-09-14 • via Nuitee
S
Stephanie • solo_traveller • de
8
2026-09-13 • via Nuitee
R
Rudolf • solo_traveller • de
9
Pros:

Der erste Tag war sehr gut Personal an der Rezeption klasse

Cons:

10 Tage später Rezeption unmöglich trotz Reservierung wollte man den doppelten Preis für das Zimmer haben und die Rezeption war anders besetzt und unmöglich und unhöflich

2026-09-13 • via Nuitee
P
Perta • couple • it
10
2026-09-11 • via Nuitee