Park Hotel am Berliner Tor

Hotels
7.1 (524 reviews)
Borgfelder Str. 1-9 , Hamburg , de

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Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Outdated room features
Bar service inefficiencies

Categories

Cleanliness
6.24
Several reviews noted cleanliness issues, particularly with room cleanliness.
Service
8.21
The staff was frequently described as friendly and attentive.
Location
8.25
Many reviews highlighted the convenient location near public transport and city attractions.
Room Quality
6.2
Rooms were noted as adequately sized but sometimes outdated with remarks on temperature issues.
Amenities
6.73
Amenities received mixed reviews, with issues regarding the hotel bar and breakfast quality.
Value for Money
7.19
Fair value for money based on location and service, but some found it lacking in some areas.
Food and Beverage
6.74
The breakfast was reported as good but inconsistencies noted in the offerings of the bar.
Overall Experience
7.21
Overall experience was generally positive with some dissatisfaction noted regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:07

Property Description

Luxurious Soundproofed Rooms
Indulge in a peaceful stay at The Park Hotel am Berliner Tor with our soundproofed rooms ensuring a tranquil environment for a restful night's sleep.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the hotel, satellite TV, black-out curtains, and bathrooms with heated towel rails. Plus, children stay for free, making it a perfect choice for families.

Relaxation and Accessibility
Unwind on our summer terrace or in the bar, and take advantage of our prime location just 3 minutes away from Hamburg Main Station by city rail. With easy access to transportation, explore the vibrant nightlife at Reeperbahn and shop at Mönckebergstraße.

Book now for an unforgettable stay at The Park Hotel am Berliner Tor.

Important information:

When booking [7] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 13 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 524 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 6.74
Overall Experience: 7.21
C
Chai-Yen • couple • de
10
2026-07-04 • via Nuitee
B
Barbara • couple • at
5
2026-07-02 • via Nuitee
E
Ellen • solo_traveller • de
4
Pros:

Die gute Anbindung an die öffentlichen Verkehrsmittel

Cons:

Zimmer zu klein. Keine Deckenlampe vorhanden!
Nur zwei Nachtischlampen am Bett

2026-06-29 • via Nuitee
J
Johannes • solo_traveller • de
5
Cons:

Badezimmer, Dusche in der Badewanne und keine Lüftung
Toilette zu niedrig
Lüftung des Schlafzimmer schlecht

2026-06-28 • via Nuitee
D
Diana • couple • de
8
2026-06-28 • via Nuitee
I
Ivonne • solo_traveller • de
5
Leider enttäuschend
Pros:

Das Personal war sehr nett und das Zimmer war sauber. Gute Anbindung an den Nahverkehr.

Cons:

Leider verfügte das Zimmer über keine Klimaanlage, was bei den Temperaturen von über 30 Grad sehr unangenehm war. Vor der Tür Baustelle, dass es bei geöffneten Fenster dann auch noch laut war. Das Bett sah toll aus, aber die Matratze war extrem hart, so dass wir ziemliche Rückenschmerzen hatten.

2026-06-28 • via Nuitee
J
Jana • couple • de
8
2026-06-25 • via Nuitee
I
Ildikó • couple • hu
7
Cons:

Nem volt WiFi a szobában. Elméletileg lett volna, de a jel a 6. emeletig már nem jutott el. :(

2026-06-21 • via Nuitee
S
Steffen • couple • de
7
2026-06-11 • via Nuitee
E
Ellen • couple • dk
5
Standarden er faldet.
Pros:

Vi har været der en del gange. Denne gang fik vi et meget lille værelse. Der var ingen plads til at lukke sin kuffert op. Der mangler knager til at hænge sit tøj på.

Cons:

Der var temmelig støvet på værelset.
Gulvtæppet var beskidt.
Fik værelse ud mod vejen, med megen støj.
Vil gerne betale for et værelse væk fra vejen.
Tog hjem en dag før planlagt.

2026-06-10 • via Nuitee
A
Antun • solo_traveller • hr
4
2026-06-08 • via Nuitee
M
Marco • solo_traveller • de
8
2026-06-07 • via Nuitee
P
Peter • solo_traveller • de
7
2026-06-07 • via Nuitee
B
Barbara • solo_traveller • de
8
Pros:

Tolle Betten, schönes Frühstück

Cons:

Das kleine Badezimmer

2026-06-04 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Convenient for Berliner Tor station

2026-06-04 • via Nuitee
J
Jörn Michael • extended_group • de
5
2026-06-03 • via Nuitee
A
Annett • solo_traveller • de
8
2026-06-01 • via Nuitee
A
Anja • solo_traveller • de
7
Pros:

Wir haben ein kostenloses Upgrade bekommen! Das Zimmer war sehr geräumig und schien vor nicht allzu langer Zeit renoviert zu sein

2026-06-01 • via Nuitee
H
Harald • couple • de
6
Pros:

Frühstück war vielfältig und ausreichend
Die Lage fanden wir ideal, konnten vieles zu Fuss erreichen. Die Entfernung zu HVV war optimal

2026-06-01 • via Nuitee
S
Stefaniia • couple • ua
9
2026-05-31 • via Nuitee