Numa London Chelsea Green

Hotels
•
Sonder
7.7 (3001 reviews)
35 Ixworth Place , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Value for money
Friendly staff
Cons:
Cleanliness issues
Comfort of the rooms
Limited breakfast options

Categories

Cleanliness
6.58
Issues with room cleaning and lack of attention to maintenance noted.
Service
8.57
Appreciation for staff responsiveness and extra efforts for guests' needs.
Location
8.57
Good location near transport and local amenities.
Room Quality
7.58
Some complaints about discomfort and glass bathroom doors, but overall satisfactory.
Amenities
7.08
Basic amenities available but some lack of attention like uncleaned mugs.
Value for Money
8.07
Considered good value in a pricey city, some compromises noted.
Food and Beverage
7.08
Breakfast variety could be improved; mixed reviews on quality.
Overall Experience
8.07
Mixed feedback but overall positive with some valuable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:16

Property Description

Charming Victorian Hotel in the Heart of Chelsea

Convenient Location: Situated just 550 yards from South Kensington London Underground Station, Sonder l Chelsea Green offers easy access to the city's attractions and shopping destinations.

Unique Blend of Styles: Experience a seamless fusion of traditional English character and modern design in our Victorian building, providing a cozy and stylish ambiance for your stay.

Atrium Social Space: Relax and unwind in our hotel's atrium, a perfect spot to socialize or enjoy complimentary breakfast offerings like coffee and pastries.

Book your stay at Sonder l Chelsea Green now for a delightful blend of comfort, convenience, and style.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 3001 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.57
Room Quality: 7.58
Amenities: 7.08
Value for Money: 8.07
Food and Beverage: 7.08
Overall Experience: 8.07
K
Karine • solo_traveller • us
8
2026-07-03 • via Nuitee
J
Joel Ezra • solo_traveller • gb
10
2026-07-02 • via Nuitee
I
Ioanna • solo_traveller • us
10
Pros:

I liked the location, air-conditioning and room. It was simple and functional.

Cons:

I would have enjoyed it if Numa had a couple of people in the lobby and/or the bar.

2026-06-30 • via Nuitee
W
Wood • couple • ca
8
The hotel was in a great location and I liked the atmosphere
Pros:

I liked that everything was integrated into your app. This was very handy. I also appreciated that room cleaning was kept to an absolute minimum.

Cons:

The AC was very hard to get to a consistent temperature. But really, I was just glad to have it. My main complaint was that there were only 3 hangers!

2026-06-29 • via Nuitee
S
Stuart • couple • gb
10
Excellent value in a great location
Pros:

Very modern and very well designed

Cons:

Nothing

2026-06-29 • via Nuitee
R
ruban • solo_traveller • my
8
Very adequate and comfortable . The keyless system was great
Pros:

Very good area

Cons:

No facilities

2026-06-29 • via Nuitee
D
Deborah • couple • gb
9
We absolutely loved staying here! The location was amazing, it was quiet but a short distance from everything in London.
Pros:

We loved the app facility, able to access everything through our phones & not worry about losing a key!

2026-06-29 • via Nuitee
S
Saad • couple • gb
10
Very smooth
2026-06-28 • via Nuitee
M
Michele • solo_traveller • fr
4
Tres décevant pour le prix
Pros:

Rien

Cons:

All on line stuff. Poor WiFi. No ac in our 4th floor room. Impossible to turn kettle on.
No staff to talk to

2026-06-27 • via Nuitee
F
Fitzgerald • solo_traveller • au
8
2026-06-26 • via Nuitee
C
Colleen • couple • gb
7
Great location
Pros:

If you get this at a good price then it’s worth it

Cons:

Its budget but again depends on the price you pay

2026-06-24 • via Nuitee
M
Magdalena • solo_traveller • gb
10
Definitely we will be using the hotel again !!!! Amazing !!!
Pros:

Absolutely everything. Very clean and calm atmosphere. The room was perfect, spacious, clean , plenty of coffee , tea . We were able to watch Netflix and chill before a busy day ahead .

2026-06-23 • via Nuitee
A
Alix • couple • gb
9
2026-06-23 • via Nuitee
S
Scott • solo_traveller • gb
8
2026-06-23 • via Nuitee
J
Jo • solo_traveller • gb
10
Simple, clean and comfortable. Quiet room and helpful staff
Pros:

Clean and very comfortable bed

Cons:

Nothing it was very good

2026-06-22 • via Nuitee
E
Emilia • family_with_children • nl
6
Bonito pero pequeño
Pros:

Muy bonito y bien ubicado

Cons:

La habitación era demasiado pequeña, te indican los m2 pero no aclaran que casi la mitad está ocupado por un placard desproporcionado para el tamaño de la habitación y un baño bastante amplio. El problema es que no queda espacio en la habitación en si. Nosotros pedimos una cuna y no podíamos circular dentro. No es barato como para que suceda esto, y en mi opinión deberían haber aclarado que en esa habitación de 17 m2 no iba a haber espacio para circular si poníamos una cuna

2026-06-21 • via Nuitee
N
Neville • couple • gb
10
Excellent location for exploring Chelsea and beyond.
Pros:

Excellent Location, 5 minute walk to Kings Road. Room was adequate for our stay, very comfortable bed and air conditioning worked well. Restaurants and Shops all very close.

Cons:

The Trendy Coffee Machines, at least it had a kettle, could have done with a couple of sachets of Nescafé Coffee (other brands are available), wasn’t a problem as the local shop had done so we had our coffee fix in the morning.

2026-06-21 • via Nuitee
H
Holly • solo_traveller • gb
9
Pros:

Great location, loads of restaurants and shops nearby on Kings Road, or cafes and underground the other way. Was really easy to enter, the space downstairs was great for working in-between my client meetings and events. Rooms were big, have everything you need and comfy.

Cons:

Only downside is walls are thin, can here neighbours chatting & moving, plus the doors slam really loud.

2026-06-21 • via Nuitee
J
Jo • solo_traveller • gb
8
Overall pleasant, safe and value for money
Pros:

I loved how easy it was to check in and out, such a simple format and great for us introverts! The building was nice, very clean, the room was very well presented, had everything you need for a few nights stay. Loved the toiletries in the bathroom and as weird as it sounds, I loved that you could smell that the towels and bedding had been laundered - most places there is no smell, which is fine, but here there was a faint, very nice, freshly washed smell. As a female travelling alone, I have to say, I felt very safe - in my room and using the building, not to mention the location.

Cons:

One or two things - the bathroom window wasn't frosted so had to keep the blind down the whole time, this probably wouldn't have been so bad if it wasn't directly opposite the toilet or if there were a curtain similar to the bedroom, it was a shame not to have natural light when doing makeup etc.

Also, and no fault of the hotel, the noise - outside was very noisy, lots of chatter, bit of shouting, dogs barking and within the hotel, guests slamming bedroom doors etc late at night. I managed roughly 4 hours of broken sleep and that was with earplugs in! I don't think it helped it was the night England were playing the World Cup.

2026-06-20 • via Nuitee
M
Mark • couple • gb
3
Pros:

Nothing

Cons:

no breakfast facility tv signal was poor signal dropping in and out losing picture so turned tv off did not use anymore. Bathroom sink plug did not work so unable to fill basin with water for a wet shave. Only four tea bags provided two only standard and only four uht milk pods with no information on how to obtain more beverage products in hotel. Very unlikely to use this hotel again

2026-06-18 • via Nuitee