Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Small rooms
Noisy location

Categories

Cleanliness
8.05
Some reviews mention dirty floors and a lack of maintenance.
Service
9.25
Most reviews highlight friendly and helpful staff.
Location
7.75
Mixed reviews; some find it noisy and in an undesirable area.
Room Quality
8.15
Several mentions of small rooms and bathroom inefficiencies.
Amenities
8.75
Good amenities like pool and saunas, but some issues with maintenance.
Value for Money
8.25
Considering the location and room size, value for money noted as fair by some.
Food and Beverage
8.45
Breakfast is frequently praised as filling and good quality.
Overall Experience
8.55
Overall positive experiences despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 19:32

Property Description

Central Location in Geneva
Located in the heart of Geneva, just 400 meters from Gare de Cornavin, 9Hotel Paquis offers a convenient and accessible stay for travelers looking to explore the city.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom. Upgrade to a room with a kitchenette for added flexibility during your stay.

Relaxing Wellness Facilities
Unwind and rejuvenate with our wellness facilities, including a sauna and hot tub, perfect for relaxing after a day of sightseeing in Geneva.

Ready to experience a comfortable and convenient stay in Geneva? Book your stay at 9Hotel Paquis now and make the most of your visit to this vibrant city.

Important information:

Please note that guests under 18 years old will not be accepted at the hotel unless they are accompanied by their parents.

On the day of arrival at the Hotel, the customer must present at the check-in the credit card used to guarantee the reservation or to make the prepayment and it should be matching with guest ID. Should the customer be unable to do so, the initial credit card will be refunded, and a new payment will be requested.

Please note that for reservations of 6 rooms or more, different rate and conditions will apply.

Dogs and cats weighing less than 20kg are accepted, limited to one animal per room and for an additional charge of 20€ per night.

Please note that if the cancellation policy of your booking is flexible, no prepayment is needed. However, the property can make a preauthorization on your credit card. This amount will be temporarily blocked on your account and will be released after few days.

Guests are required to show a photo ID and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of € 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

Location

Guest Reviews

8.4
Based on 3078 reviews
Cleanliness: 8.05
Service: 9.25
Location: 7.75
Room Quality: 8.15
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.55
I
Iryna extended_group ua
1
The rooms were simply ugly — very, very ugly.
Pros:

the beautiful lobby

Cons:

Very disappointing stay.
The hotel looks completely different from the photos. The lobby is modern, stylish, and newly renovated, which creates the impression of a high-quality hotel. Unfortunately, the rooms are the exact opposite.
The rooms were extremely small, outdated, and in poor condition. The walls were dirty, the floor was dirty, and the overall appearance was neglected and worn out. We booked two standard rooms, and neither of them matched the photos shown on the booking website.
The contrast between the beautiful lobby and the actual rooms is shocking and feels misleading.
The rooms were simply ugly — very, very ugly. We would not stay here again and cannot recommend this hotel based on our experience.

2026-06-06 via Nuitee
M
Martin solo_traveller gb
7
I enjoyed it! Pleasant and good breakfast.
Pros:

Location from the station, really central

Cons:

Nothing of note

2026-06-06 via Nuitee
G
giuseppina couple it
7
2026-06-06 via Nuitee
A
Ashley couple gb
8
2026-06-06 via Nuitee
T
TroyJames solo_traveller au
8
An ok stay
Pros:

The pool and spa was our favourite

Cons:

Location had a lot of street prostitutes

2026-06-05 via Nuitee
Z
Zoe couple gb
10
Brilliant! Location let it down slightly being in a slightly should I say urban area? But don’t get me wrong, was still
Pros:

They staff were so incredibly kind!
Gave us a complimentary room upgrade and rose petals for our anniversary!
And we’d forgot an adapter so lent us one no problem at all!
The room was incredible and hotel very clean and aesthetic!

Cons:

The breakfast was average, but was needed as prices in Geneva are very high, so was good to have a coffee and full belly for the day!

2026-06-04 via Nuitee
R
Rémi solo_traveller fr
9
2026-06-03 via Nuitee
K
Kingswood family_with_children ch
9
Lovely hotel and swimming pool and jacuzzi in basement were fantastic
2026-06-03 via Nuitee
C
Cassandra couple ng
8
memorable
Pros:

We couldn't visit the spa and pool due to our busy schedule and when we had time for the pool it was past 11pm and closed.

Cons:

the rowdy atmosphere at the front of the hotel but the back entrance was better. anyway, it is Paquis and the rowdiness is expected. the hotel itself was had a good ambience so it made up for the deficiency outside.

2026-06-02 via Nuitee
E
Emma Grospellier couple fr
10
2026-06-02 via Nuitee
N
Nicola couple gb
8
Modern hotel close to lake.
Pros:

Friendly welcome and fast check in. Rooms were nicely decorated and appreciated the kettle/coffee machine. Excellent beds. Very close to the lake and train station, both within a 5 minute walk.

Cons:

Spa area was very hot and the treadmill kept cutting out. The surrounding areas have an adult entertainment presence that some visitors might find noticeable. The hotel staff are very aware of this and try to make you feel comfortable.

2026-06-02 via Nuitee
T
Trabelsi couple fr
5
Ne vaut pas sont prix
Pros:

Le personnel agréable

Cons:

La localisation quartier des vitrine
Les chambres sont très petites

2026-06-02 via Nuitee
A
Aurelie solo_traveller fr
8
Pros:

Le petit déjeuner, l'espace balneo

Cons:

Le sol de l'espace balnéothérapie n'était pas toujours très propre

2026-06-01 via Nuitee
I
Ilana couple ru
7
Pros:

Для трехзвездночного отеля нормальный спа и завтраки

Cons:

В номерах грязно (особенно на полу), полотенца за три дня ни разу не поменяли, впервые сталкиваюсь с таким. И полностью прозрачная душевая кабина прям в номере так себе.
Район тоже не очень, хоть и рядом с набережной, но за углом стоят проститутки, ночью шумно

2026-06-01 via Nuitee
R
Reynaud couple ch
10
parfait
Pros:

tout

Cons:

rien

2026-06-01 via Nuitee
A
AL solo_traveller de
8
Pros:

Tolles Zimmer, freundliches Personal!

Cons:

Ist mitten im Rotlichtmilieu

2026-05-30 via Nuitee
K
KHALID extended_group fr
10
2026-05-30 via Nuitee
B
Beyza couple tr
9
2026-05-29 via Nuitee
P
Pierrette bolenga family_with_children be
8
2026-05-28 via Nuitee
E
etienne solo_traveller ch
9
2026-05-27 via Nuitee