Share this hotel
Facilities
Property facilities
-
Electric bicycle charging station
-
Fitness facilities (surcharge)
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Facilities for disabled guests
-
Ironing service
-
Non-smoking throughout
-
Shared lounge/TV area
-
Concierge service
-
Wheelchair accessible
-
Kid meals
-
Coffee Shop on site
-
Fruits
-
Visual aids: Braille
-
Auditory guidance
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
CCTV outside property
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Key card access
-
ATM/banking
-
Shopping on site
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Snack bar/deli
-
Self parking (surcharge)
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Reception hall
-
Electric bicycle charging station
-
Bulk dispenser for toiletries
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodations
Experience the elegance of The Lexington New York City, Autograph Collection, boasting stylish rooms with modern amenities like flat-screen TVs and marble bathrooms. Enjoy the convenience of smart TV streaming apps in every room for your entertainment needs.
Convenient Facilities
Stay active in our well-equipped fitness center with TVs and music, or catch up on work at the 24/7 business center. Unwind in the evenings with live entertainment on the property, ensuring a memorable stay.
Prime Location
Situated just steps away from Grand Central Station and other iconic landmarks, The Lexington offers easy access to the best of New York City. Book now for a luxurious stay in the heart of the city.
Please note that the parking fee must be paid each time the car is parked in the garage.
Please note that the mandatory destination fee of $35 includes the following:
Access to Crunch Signature Gym onsite (2 passes per day)
$35 valet laundry credit (daily)
$35 beverage credit (daily)
Enhanced wifi
City Bike passes (2 passes per day)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
-
Pets
Pets are allowed. Charges may be applicable.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
-
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
-
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Tout
Localização
One of the worst hotels I’ve ever stayed at. As a person who has studied the hospitality industry this hotel needs some real work.
Reception was no at all welcoming nor helpful, I mean the whole point of reception is making the guest feel comfortable and welcomed as it’s the first interaction with the property. After I deal with reception and check in, I enter my room and the bathroom is shocking it was poorly cleaned/ maintained.
There were cracks, hair and stains all over the shower, you could also see the wallpaper peeling off and different forms of patchy work. The reusable shampoo dispensers were obviously never cleaned or refilled. Another major issue we had in the bathroom was no hot water I’m not sure if we’re living in the ancient times or something but absolutely no hot water. When calling several times and being ignored to have it checked/fixed finally they sent a repair man and later another showed up and later another, it took 3 technicians to make the water to Luke warm…. 3 technicians … The mattresses also have obviously not had their routine change as they were soft and lumpy.
Listen as mentioned before I’ve worked and studied hospitality/hotels so I always give properties & staff the benefit of the doubt but in this case, no way! The only good thing about this hotel would be the doorman, now he was the definition of how to interact and treat guests.
This is a Marriott hotel, a chain brand, you have standards to meet and for a 4-star hotel I know for a fact this property did not meet the standards. Do better. Absolutely disgraceful.
This is a pleasant hotel with a pleasant staff.
The hotel is somewhat noisy for sleeping. Nothing can be done about the sirens and traffic outside. However, the elevators are quite noisy at night. Some of the noise is sheer mechanics, but the elevators also play music, and the volume is too loud at night. I could hear the elevator music each time someone used the elevator on my floor (26th).
bed and bathtub
Nothing
I am a directing manager at a large bank in Europe, I came to New York with family but this hotel ruined my experience from the beginning. I arrived from overseas trying to get some rest at 11 PM. The bed was WET and had a SMELL. The entire room smelled like wet rag.
The front desk told me that they will come RIGHT AWAY to clean the room. So I waited, and I waited, and I WAITED. 12 AM, 12:30 AM, 1AM, and nothing. The front desk stopped picking up calls, completely ghosted. Such hospitality. I wonder if I paid them or they did paid me.
Eventually, I fell asleep fully dressed waiting for them in the wet sheets. My greatest first NYC night experience.
When complained the next day, I was told “you have no extra charges on your room so we cannot compensate”. Yes, I didn’t exactly want to order champagne when my bed is wet, did I?
No mini-fridge, AC messed up, very small room, humid, can touch the ceilings with my hands. American standard? No idea. Don’t stay here and don’t bring your family here.
By the way, want to keep your luggage there? $3 per item. Never seen this, such a scam.
The location is great- a really close walk from Grand Central and it's a very walkable location to everything in midtown. The bed was so comfy too.
Ubicación
Limpieza y atención
The location was perfect
The bathroom felt old and the tub was shaped weird
The location
The bath was not looking clean
I am a Bonvoy platinum level traveler who has already spent 50 nights this year in Marriott properties.
This hotel has major problems. Many of the rooms have broken air conditioning, resulting in you having to switch rooms.
They almost never upgrade you to a better room no matter your status.
Got checked into a room that had no towels. Took over 90 minutes, 3 phone calls and a trip to the lobby for resolution. The resolution was to send me 3 towels one of which was dirty.
Calls from your room to the operator will never be answered.
This is an obviously poorly run facility in desperate need of improved management.
The food quality for breakfast is extremely poor.
On the upside the hotel is well located and the beds are extremely comfortable.
Your guide to the flawless travel experience
Popular Countries
Get our app
