The Lexington Hotel, Autograph Collection

Hotels
•
Autograph Collection
8 (1531 reviews)
511 Lexington Avenue at 48th Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
7
Mentioned multiple times as dirty and poorly maintained.
Service
9.5
Consistently referenced as friendly and helpful, despite issues.
Location
9.5
Repeatedly praised for its great location.
Room Quality
7.5
Problems noted with room size and design.
Amenities
8
Some issues noted, but fitness center available.
Value for Money
6.5
General sentiment indicates overpriced for quality.
Food and Beverage
7.5
Noted as expensive and limited operational hours.
Overall Experience
8.5
Frustrations noted, but overall enjoyment from previous stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:08

Property Description

Luxurious Accommodations

Experience the elegance of The Lexington New York City, Autograph Collection, boasting stylish rooms with modern amenities like flat-screen TVs and marble bathrooms. Enjoy the convenience of smart TV streaming apps in every room for your entertainment needs.

Convenient Facilities

Stay active in our well-equipped fitness center with TVs and music, or catch up on work at the 24/7 business center. Unwind in the evenings with live entertainment on the property, ensuring a memorable stay.

Prime Location

Situated just steps away from Grand Central Station and other iconic landmarks, The Lexington offers easy access to the best of New York City. Book now for a luxurious stay in the heart of the city.

Important information:

Please note that the parking fee must be paid each time the car is parked in the garage.

Please note that the mandatory destination fee of $35 includes the following:

Access to Crunch Signature Gym onsite (2 passes per day)

$35 valet laundry credit (daily)

$35 beverage credit (daily)

Enhanced wifi

City Bike passes (2 passes per day)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8
Based on 1531 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 8.5
Z
Ziad • couple • eg
7
Pros:

The location is perfect very central, walkable to literally everywhere and very well connected

Cons:

I am writing this review to share a deeply disappointing experience we had at the front desk. Upon arrival, we were met by a receptionist named Yasmin, who was remarkably rude and hostile for absolutely no reason. When we simply asked for clarification regarding the $400 check-in fee, she failed to explain that it was merely a temporary incidental hold, and instead became argumentative, claiming that the amount would not even be fully refunded. She threatened that we would not be allowed to check in at all unless we paid immediately. What made this even more unacceptable was that we had already paid the full hotel fees upfront, non-refundable, meaning she was essentially threatening to throw away our reservation and money just because we asked a basic question. However, when we checked out, another lovely lady at the reception kindly clarified that the charge is indeed fully refundable. The stress, misinformation, and poor treatment we experienced upon arrival cast a shadow over our entire stay, and I hope management addresses this behavior so future guests don't have to experience being threatened over routine inquiries.

2026-09-19 • via Nuitee
F
Farrah Camille • extended_group • us
8
Cons:

Of all the hotels I've stayed in, this is the only one that charged us to leave our luggages behind for a few hours. They charge about $3 per bag.

2026-09-19 • via Nuitee
P
Philippe • solo_traveller • dk
10
2026-09-18 • via Nuitee
K
Kristóf • extended_group • hu
7
Árérték arányban kicsit több, de
Pros:

Összességében a szálás rendben volt, jó helyen van (Manhattan közepe) így bejárható volt az egész városrész, gyalogosan, valamit metrómegállók 5 percre gyalogosan.

Cons:

Megérkeztünk a ,,check" - in időpontra, viszont a szobánk csak 2 órával később készült el, és volt átvehető, ami ilyen kifizetett összeg mellet nem elfogadott, főleg úgy, hogy egy lefoglalt programra kellett sietnünk. Valamint a fizetett kaukciót majd 1 hónapra rá kaptuk vissza, amit nagyon soknak tartok.

2026-09-18 • via Nuitee
M
Michael • couple • us
10
2026-09-17 • via Nuitee
C
Carla • couple • ie
10
2026-09-16 • via Nuitee
L
Luke • extended_group • au
6
Not bad but its New York so dont expect it to be amazing and cheap. Staff was good
Pros:

Good location and $35 credit towards the bar

Cons:

The room was a bit old and too small for the price we paid, it was really expensive

2026-09-15 • via Nuitee
M
Monika • solo_traveller • gb
7
2026-09-14 • via Nuitee
R
Randall • solo_traveller • cr
10
2026-09-14 • via Nuitee
S
Susumu • solo_traveller • us
10
2026-09-14 • via Nuitee
C
Casallas Comba • family_with_children • co
8
Pros:

la ubicación definitivamente muy cerca de la gran central, cerca de restaurantes, mercados, farmacia, a 20 minutos de lugares de interés. En el día ideal para desplazarse caminando si quieres conocer.

Cons:

cuando ingrese a la habitación note un olor a humedad, el baño requiere mantenimiento: tiene gotera debajo del lavamanos, el soporte de el sanitario esta bastante desgastado y viejo para cambio, la cortina del baño esta alta y deja salir el agua de la ducha. Polvo sobre las mesas de noche, la habitación daba contra el área de sistema de ventilación generando ruido toda la noche.

2026-09-14 • via Nuitee
I
Irem Goksu • solo_traveller • tr
8
2026-09-13 • via Nuitee
K
Kerry • family_with_children • us
3
Not overly happy will not be going back.
Pros:

Location.

Cons:

No way to open sleeper for third guest.Too small to open and sleep.
Phone didn’t work. Shower was partially functional.
Management was not overly helpful.
Pay 9$ for hotel to hold bags…

2026-09-13 • via Nuitee
S
Sofia • solo_traveller • us
8
2026-09-12 • via Nuitee
C
CRISTINE • couple • us
9
Excellent!
Pros:

Close to all

Cons:

Not enough front desk to accommodate check ins

2026-09-12 • via Nuitee
R
Reinhard • couple • us
8
2026-09-08 • via Nuitee
L
Lashonda • solo_traveller • us
7
Pros:

Nothing

Cons:

Everything

2026-09-07 • via Nuitee
A
Alessandra • couple • it
8
2026-09-07 • via Nuitee
J
Jude Dierker • couple • us
5
2026-09-07 • via Nuitee
L
Luis Angel • solo_traveller • gt
10
2026-09-06 • via Nuitee