The Inn at Gran View Ogdensburg, an Ascend Collection Hotel

Hotels
Ascend Collection
9 (244 reviews)
6765 State Hwy. 37 , Ogdensburg , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Issues with breakfast quality
Check-in challenges

Categories

Cleanliness
8.46
Rooms were clean, but some issues with maintenance were noted.
Service
9.43
Housekeeping staff was great, very helpful and friendly.
Location
9.47
The view is amazing and right on the Saint Lawrence River.
Room Quality
8.92
Rooms were nice and clean, though a bit dated.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
9.41
Price was completely fair for what was offered.
Food and Beverage
7.96
Breakfast lacked quality and service; dinner service was unsatisfactory.
Overall Experience
9.43
Overall good experience despite minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:25

Property Description

Country Setting and Magnificent Views
The hotel offers a picturesque country setting on a 14-acre site with breathtaking views of the St. Lawrence River. Ideal for nature lovers and those seeking a peaceful retreat.

Recreational Activities and Dining
Guests can enjoy a variety of outdoor activities such as golfing, fishing, and boating, as well as relax by the outdoor pool or play shuffleboard and volleyball. Indulge in fine dining at the Gran View Restaurant or unwind at Captain Nick's Lounge with entertainment.

Full-Service Amenities and Business Facilities
Benefit from complimentary high-speed Internet, deluxe continental breakfast, and local calls. Business travelers will appreciate the two-line speakerphones, banquet facilities, and catering services available for events. Perfect for both leisure and business stays.

Experience the beauty of the St. Lawrence River and enjoy a comfortable stay with us. Book now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

9
Based on 244 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 7.96
Overall Experience: 9.43
D
Debra family_with_children us
5
Pros:

Convenience

Cons:

No elevators, pool had peeling paint, included breakfast was a joke compared to the Sherman Inn which provided homemade big breakfast and was cheaper per night!!! ( no vacancies) The outside door wasn't locked .

2026-08-21 via Nuitee
N
Nora couple us
9
Great hotel. Location and excellent restaurant on premises.
Pros:

Beautiful view of the St. Lawrence River. Loved the balcony room. Loved having a keurig coffee maker in the room. Comfortable bed and clean room.

Cons:

It’s a little pricey. And as usual, the check in clerk spoke very fast concerning the check in process so I had to ask him to repeat himself. It’s all routine for them, but a little eye contact and less rushed would be nice and different.

2026-08-17 via Nuitee
D
Donnie D couple us
8
2026-08-08 via Nuitee
V
Vince Yamashita\ita solo_traveller us
9
Pros:

Amazing location right along river.

Cons:

No elevator.

2026-08-06 via Nuitee
S
Suzanne couple us
10
This was our second time staying and we enjoyed it as much as the first time
Pros:

Great location, grounds are well cared for, rooms are comfortable.

2026-08-06 via Nuitee
G
Gail couple us
4
Will seek other accommodations on my nex yearly trip to the river.
Pros:

Comfortable bed, great location

Cons:

My stay was 3 nights. Very disappointing to have no room service during the 3 nights. Coffee pod and water for one day. No beds made or trash emptied. I have never stayed at any hotel/motel that had 0 service of the room for the entire stay. Air conditioning did not cool. Complained and maintenance never showed up. Sink leaked around faucet and under sink. Portable dehumidifier placed by sink blowing warm air on me while I used sink. Very noisy had to empty 3 or 4 times a day. Have stayed at this motel several times over the years. Terrible customer and room service. Deluxe breakfast??? Bagel or toast, juice coffee and cereal. No hot food. Remodeling at restaurant so not open for dinner. None of the features was advertised. I would have chosen another hotel had I known how bad Ascend is compared to previous Quality. Certainly not worth the $200 a night.

2026-07-24 via Nuitee
B
Bettinger solo_traveller us
7
Pros:

It was ok

Cons:

It was only ok

2026-07-05 via Nuitee
M
Michaele solo_traveller us
9
Pros:

Beautiful

2026-05-22 via Nuitee
B
Bethany couple us
2
2026-05-07 via Nuitee
A
Austin couple us
5
Unfortunately our stay wasn't what is should have been during much needed site renovations
Pros:

Love the location and facilities in general. Nice to hear of new ownership and upcoming improvements. Will definitely come back during warmer weather.

Cons:

The room temperature was 84 degrees with no way to cool down. Tried to call the front desk on the house phone using the Front Desk button, only to get a busy signal all night. The restaurant was closed for remodeling, and "Free breakfast" was disappointing (since the kitchen was closed). The steps on the adjacent building had rust stains that looked more like dried blood- a bit disconcerting

2026-04-13 via Nuitee
K
Kim solo_traveller gb
10
2026-01-20 via Nuitee
M
Matthew couple us
10
Amazing place to stay
Pros:

Everything

Cons:

Nothing

2026-01-14 via Nuitee
N
Niles solo_traveller us
9
Great stay
Pros:

Thief willingness to help make a change. The appointment we were going to changed and they went out of their way to help us.

Cons:

Nothing. Rooms were nice, great food, did get noisey about 2 am, but we managed.

2025-12-02 via Nuitee
O
Oehler couple us
8
Convenient and comfortable!
Pros:

We were there for 1 night, and it worked for us. When we checked in, the staff gave us warm chocolate chip cookies.....very nice!! The room was small, but just right for us. Everything was clean for being an older place. Shower was good and warm, and the beds and pillows seemed comfortable.

Cons:

There was coffee available in the room, however, it looked like there was some offered in the little lobby downstairs, but there was just creamer. It was fine. My husband was able to make his own coffee in our room.

2025-11-15 via Nuitee
M
Melissa couple us
10
Wonderful and relaxing
Pros:

Room was wonderful

2025-11-03 via Nuitee
C
Carrie family_with_children us
8
It was a good day for our family weekend at Clarkson
Pros:

The view is amazing. The rooms were nice and warm and clean.

Cons:

Just wish the booking app was updated with correct check in time as we had to waste 2 hours before we could check in and we weren’t familiar with the area.

2025-11-02 via Nuitee
S
Susan couple us
10
Pros:

Very nice hotel, would recommend

2025-10-31 via Nuitee
A
Alex couple us
8
2025-10-16 via Nuitee
V
Vishal couple ca
10
2025-10-12 via Nuitee
J
John partner
10
Pros:

X

2025-10-12 via Nuitee