Best Western Plus Provo University Inn

Hotels
•
Best Western Plus
8 (1034 reviews)
1600 N Freedom Blvd , Provo , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast!
Friendly staff
Good location
Amazing pool
Good amenities
Cons:
Bathrooms not cleaned
Old and disgusting rooms
Hot water issues
Bad breakfast quality

Categories

Cleanliness
7.25
The bathroom wasn't mopped clean and the rooms looked old and disgusting.
Service
9.25
Friendly staff and quick check-in, but some issues reported with room accommodations.
Location
9.25
Great location for nearby attractions and easy access.
Room Quality
7.25
Rooms could use updates, with issues like cracked ceilings.
Amenities
8.25
Good amenities, but breakfast was subpar.
Value for Money
8.25
Fair pricing considering location and amenities, but room quality was lacking.
Food and Beverage
6.25
Breakfast was one of the worst experienced, with bad tasting options.
Overall Experience
8.25
Overall a pleasant stay, despite some challenges and mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:04

Property Description

Convenient Location

Located just 1 mile from Brigham Young University and 2 miles from Provo Amtrak Station, Best Western Plus Provo University Inn offers easy access to nearby attractions and transportation hubs.

Modern Amenities

Enjoy the convenience of an indoor pool, a fitness center, and free Wi-Fi throughout the hotel. Each guest room is equipped with air conditioning, an LCD satellite TV, and a well-lit work desk, ensuring a comfortable stay.

Dining Options

Indulge in a delicious American breakfast at Magleby’s Grill or explore nearby dining options within walking distance. Whether you're here for business or leisure, satisfy your cravings with ease.

Experience comfort and convenience at Best Western Plus Provo University Inn. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 1034 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
C
Craig • extended_group • us
10
2026-06-12 • via Nuitee
M
MarvinLashley416 • couple • us
3
2026-06-12 • via Nuitee
T
Tonya • solo_traveller • us
10
2026-06-11 • via Nuitee
S
Stefanie • family_with_children • us
8
It was fine other than the tub leaking.
Pros:

The tub leaked.

2026-06-10 • via Nuitee
C
Craig • extended_group • us
10
Everything was perfect
Pros:

Location and views were wonderful

Cons:

There was nothing we didn’t like

2026-06-08 • via Nuitee
C
Corey • extended_group • us
9
Cons:

Food

2026-06-08 • via Nuitee
E
EVA • couple • us
9
Very clean facility, staff are nice and courteous.
Pros:

Very clean and the room is very spacious and smells good.

Cons:

I have nothing negative to say to Best Western Hotel in Provo.

2026-06-07 • via Nuitee
W
Wendy • extended_group • us
10
2026-06-05 • via Nuitee
H
Hickman • family_with_children • us
10
Pros:

The whole thing was great

2026-06-05 • via Nuitee
T
Tonya • solo_traveller • us
10
2026-06-04 • via Nuitee
M
Mickey • couple • us
7
2026-05-31 • via Nuitee
A
Anaya • couple • us
7
2026-05-31 • via Nuitee
D
Dawn • family_with_children • us
10
Very pleasant!
Pros:

Great location, great service!

2026-05-27 • via Nuitee
K
Kristina • family_with_children • us
8
2026-05-25 • via Nuitee
T
Tonya • solo_traveller • us
10
2026-05-19 • via Nuitee
J
Jennifer • couple • us
5
2026-05-17 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-05-16 • via Nuitee
R
Roxanne • couple • ca
4
In future we will book into the surrounding hotels
Pros:

Location

Cons:

Outdated, needs renovation’s
, shower head old, tub plug non functional- filled w water when showering. Mentioned to receptionist / did not offer any discount, & also tried to put us in a different room than what we booked on line,

2026-05-12 • via Nuitee
K
Kevin • couple • us
8
Great! Nice hotel and facilities.
Cons:

The lighting in the bathroom is very dull. It would be nice if you put daylight bulbs in there, it is so dark. Also, the smell was not the best in the room, It smelled like old shoes.

2026-05-11 • via Nuitee
T
Tonya • solo_traveller • us
10
2026-05-10 • via Nuitee