Best Western Plus Provo University Inn

Hotels
•
Best Western Plus
8 (1007 reviews)
1600 N Freedom Blvd , Provo , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great breakfast!
Friendly staff
Good location
Amazing pool
Good amenities
Cons:
Bathrooms not cleaned
Old and disgusting rooms
Hot water issues
Bad breakfast quality

Categories

Cleanliness
7.25
The bathroom wasn't mopped clean and the rooms looked old and disgusting.
Service
9.25
Friendly staff and quick check-in, but some issues reported with room accommodations.
Location
9.25
Great location for nearby attractions and easy access.
Room Quality
7.25
Rooms could use updates, with issues like cracked ceilings.
Amenities
8.25
Good amenities, but breakfast was subpar.
Value for Money
8.25
Fair pricing considering location and amenities, but room quality was lacking.
Food and Beverage
6.25
Breakfast was one of the worst experienced, with bad tasting options.
Overall Experience
8.25
Overall a pleasant stay, despite some challenges and mixed reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:04

Property Description

Convenient Location

Located just 1 mile from Brigham Young University and 2 miles from Provo Amtrak Station, Best Western Plus Provo University Inn offers easy access to nearby attractions and transportation hubs.

Modern Amenities

Enjoy the convenience of an indoor pool, a fitness center, and free Wi-Fi throughout the hotel. Each guest room is equipped with air conditioning, an LCD satellite TV, and a well-lit work desk, ensuring a comfortable stay.

Dining Options

Indulge in a delicious American breakfast at Magleby’s Grill or explore nearby dining options within walking distance. Whether you're here for business or leisure, satisfy your cravings with ease.

Experience comfort and convenience at Best Western Plus Provo University Inn. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1007 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.25
Overall Experience: 8.25
S
Shelby • family_with_children • us
7
It worked for what we needed it to.
Pros:

I liked everything but didn’t love anything. The pool was nice.

Cons:

The hot tub was aged and looked a little molded. It was warm but not hot. The bed was super firm and the pillows were a mix of super soft and super firm. The TVs offered some cable channels but no streaming services.

2026-04-16 • via Nuitee
R
ronald • solo_traveller • cl
10
Pros:

La habitación

Cons:

No tiene Smart TV, Netflix, etc

2026-04-13 • via Nuitee
S
Shefali • family_with_children • us
8
Good for families
Pros:

Location. Friendly staff. Good waffles

Cons:

Pillows

2026-04-12 • via Nuitee
R
Ron • solo_traveller • us
4
Pros:

Nothing

Cons:

Breakfast, wifi, hvac, fitness area, lighting, sofa. All of this was below average

2026-04-11 • via Nuitee
M
Murray • couple • ca
9
Nice, clean, comfortable hotel. Our choice when travelling.
Pros:

Location, staff, cleanliness.

Cons:

N/A

2026-04-04 • via Nuitee
B
Becca • couple • us
5
Pros:

Hot tub close to amenities

Cons:

They were cleaning the carpets so the floor was wet still. But good to have clean floors

2026-04-03 • via Nuitee
G
Gordon • solo_traveller • ca
8
2026-04-01 • via Nuitee
C
Carter • couple • us
10
An excellent nights stay.
Pros:

Everything was very very clean! Staff was super friendly and helpful. Breakfast was great!

Cons:

Nothing to complain about.

2026-04-01 • via Nuitee
J
Jens • solo_traveller • dk
9
Pros:

Rent og nydeligt værelse. Rigtig god morgenmad med stor variation. Venligt personale og rigtig god placering med gåafstand til BYU campus.

Cons:

Der mangler lidt håndvægte og evt. en måtte til gulvøvelser, hvis fitness lokalet skal leve op til resten af hotellet.

2026-02-14 • via Nuitee
D
Dan • family_with_children • us
7
Pros:

It was nice and clean, beds were confortable

Cons:

The heater would not blow hot air, the shower only had cold water

2026-02-14 • via Nuitee
P
Pruitt • family_with_children • us
4
It okay for the price
Pros:

The location

Cons:

The bathroom was in very good condition

2026-02-14 • via Nuitee
T
Tristian • family_with_children • us
8
Pros:

Clean good breakfast good location

Cons:

Customer service communication if something on your floor is broken a heads up would be nice

2026-02-10 • via Nuitee
S
Saurabh • solo_traveller • in
5
2026-01-24 • via Nuitee
S
Shane • family_with_children • us
9
Pros:

Everything

Cons:

Nothing

2026-01-23 • via Nuitee
J
Julie • couple • us
10
Pros:

Beautiful place to stay at for the night.

Cons:

The air-conditioner did not work.

2026-01-19 • via Nuitee
M
Michael • couple • us
10
We had a very enjoyable stay.
Pros:

Great location. The staff welcomed us every time we came in. The room was well laid out.

Cons:

The breakfast o letters were frozen and the one I got was not quite thawed out.

2026-01-19 • via Nuitee
Y
Yvonne • family_with_children • us
8
Pros:

Very clean, great staff

2026-01-19 • via Nuitee
K
Koralene • couple • us
4
We would have liked to stay the night at this location but due to the issue with the Elm Bugs
Pros:

did not have breakfast at the location

Cons:

there was an issue with Elm Bugs and the location was near the hospital in Provo, Utah

2026-01-19 • via Nuitee
U
ulysses • family_with_children • us
10
2026-01-19 • via Nuitee
J
Janette • couple • us
10
It was great and comfortable.
Pros:

This is our second time at this property. The first time the breakfast was better but it was decent this time. The first time the staff was more interactive and friendly but they weren't unfriendly this time judt not as friendly. We love to stay here but I wish there was more than 1 entrance to the facility. The setup of the entrance is odd.

2026-01-19 • via Nuitee