Hampton Inn & Suites Florence Center

Hotels
•
Hampton Inn
8.5 (335 reviews)
3000 West Radio Drive , Florence , US
+1 843-629-9900

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Free
Children allowed

Facilities

Parking
Meeting/banquet facilities
24-hour front desk
Fitness centre
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Free parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location (near mall, Civic Center, restaurants)
Good breakfast
Accessible parking and welcoming entrance
Clean rooms reported by some guests
Staff assisted guests with disabilities and emergencies
Cons:
Inconsistent housekeeping / some rooms not cleaned
Room odors and outdated furniture; reports of bathroom mold
Sticky surfaces (bedside tabletops) and carpet issues
Insufficient pillows/towels on arrival
Noise from central pool area and unsupervised children
Cleaning-scent that can trigger allergies
Uncomfortable beds and loose fixtures
Difficulty operating TV in some rooms

Categories

Cleanliness
6.5
Mixed reports: some guests said rooms were clean, but multiple complaints about uncleaned rooms, sticky bedside tabletops, carpets, and cleaning-scent issues that triggered allergies.
Service
10
Consistently praised: staff described as friendly, excellent and very helpful (including assistance when a car broke down and support for guests in wheelchairs).
Location
9.5
Very positive: repeatedly noted as convenient—close to mall, Civic Center, and local restaurants; guests explicitly liked the location.
Room Quality
6
Several negatives: guests reported old odor in rooms, outdated furniture, signs of mold in the bathroom, uncomfortable beds, loose light fixtures, and TV usability issues.
Amenities
8.5
Generally good: welcome parking/entrance and a central pool were noted, plus breakfast availability; some issues (noisy interior rooms facing the pool, unsupervised children, towel/pillow shortages).
Value for Money
8
Positive for value: at least one guest commented breakfast was good for the price; overall guests felt satisfied given the offering despite some room issues.
Food and Beverage
9.5
Strongly positive: multiple mentions of good breakfast and satisfactory food options.
Overall Experience
10
Generally favorable overall: many guests said they love staying here, found visits pleasant, and highlighted excellent staff and good breakfasts despite specific room/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Accommodation:
Experience the epitome of comfort and style at Hampton Inn & Suites Florence Center. Our exquisite rooms and suites are designed to provide you with a relaxing and rejuvenating stay during your time in Florence.

Local Expertise:
Discover the best of Florence with the help of our knowledgeable reception staff. Whether you're looking for the top dining spots, must-see attractions, or hidden gems in the area, our team is dedicated to ensuring you have a memorable and enriching experience.

Convenient Location:
Conveniently situated just 10 km from the Florence Regional Airport, Hampton Inn & Suites Florence Center offers easy access for travelers. Start your journey with us and indulge in a seamless and enjoyable stay from the moment you arrive.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MYR

Location

Guest Reviews

8.5
Based on 335 reviews
Cleanliness: 6.5
Service: 10
Location: 9.5
Room Quality: 6
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 10
L
Laurier • couple • ca
8
2026-10-26 • via Nuitee
J
Jennie • couple • us
1
2026-10-25 • via Nuitee
D
Deborah • couple • us
10
2026-10-17 • via Nuitee
R
Russell • couple • us
10
2026-10-14 • via Nuitee
M
Michael • couple • us
10
2026-10-13 • via Nuitee
C
Caroline • solo_traveller • us
8
2026-10-09 • via Nuitee
K
kevin • couple • us
10
2026-10-09 • via Nuitee
C
Clifford • extended_group • us
9
2026-10-08 • via Nuitee
T
Trinity • couple • us
6
Our microwave caught on fire and they did absolutely nothing about it. No refund, no free stay, NOTHING! I will never st
2026-10-07 • via Nuitee
J
Julia • couple • us
10
I love staying here
Pros:

Everything

Cons:

Everything

2026-09-15 • via Nuitee
M
Mace • solo_traveller • us
10
2026-09-14 • via Nuitee
J
James • extended_group • us
8
2026-08-31 • via Nuitee
M
Maryhelen • solo_traveller • us
9
Pros:

Location

2026-08-29 • via Nuitee
J
Jose • couple • us
10
Pros:

Excellent service

Cons:

Nothing

2026-08-26 • via Nuitee
K
Kim • solo_traveller • us
9
2026-08-14 • via Nuitee
Y
Yahairah • couple • us
10
2026-07-25 • via Nuitee
S
Susan • couple • us
9
Pros:

Service people were friendly. Breakfast was good.

2026-07-23 • via Nuitee
M
Malcolm68 • solo_traveller • us
10
Pros:

The location of the hotel was close to the mall and the Civic Center.

Cons:

The didn't clean our room

2026-07-16 • via Nuitee
P
Patty • couple • us
2
I asked to change room it was dirty and small they Desai’s no
2026-07-13 • via Nuitee
T
Thomas • couple • us
7
Cons:

The bed side tabletops were sticky

2026-07-08 • via Nuitee