Quality Inn Albemarle

Hotels
Choice Hotels International
6.2 (142 reviews)
735 Highway 24/27 Bypass, Albemarle, North Carolina, 28001 , Albemarle , US

Pets allowed

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Cons:
Dirty rooms
Poor breakfast selection
Issues with room cleanliness

Categories

Cleanliness
4.1
Multiple reviews highlight filthy rooms, dirty sheets, and unclean bathrooms.
Service
8.06
Some complaints about lack of amenities and unmet room requests suggest average service.
Location
9.1
The location is noted to be great for food options and stores.
Room Quality
5.06
Rooms reported as dirty and unkempt with issues like cigarette odors.
Amenities
6.09
Amenities like breakfast and pool are poorly rated, with some lacking availability.
Value for Money
7.05
Considering the service level and cleanliness, customers feel they overpaid.
Food and Beverage
5.1
Breakfast offerings are severely criticized as meager and unappealing.
Overall Experience
5.07
The overall sentiment is negative, with multiple guests expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:43

Property Description

Modern Amenities
Enjoy complimentary wireless internet access and a common area with a television. Wake up to a delicious buffet breakfast and take advantage of our business center, express check-in, and free self-parking.

Comfortable Guestrooms
Relax in one of our 74 guestrooms with refrigerators, flat-screen TVs, and private balconies. Stay connected with free Wi-Fi and unwind with cable programming.

Convenient Location
Explore nearby attractions like Stanly County Historic Preservation and Morrow Mountain State Park. With easy access to the airport, our hotel is the perfect choice for your stay in Albemarle.

Book now for a cozy and convenient stay at Quality Inn - Albemarle.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 142 reviews
Cleanliness: 4.1
Service: 8.06
Location: 9.1
Room Quality: 5.06
Amenities: 6.09
Value for Money: 7.05
Food and Beverage: 5.1
Overall Experience: 5.07
F
Faye
8
Pros:

It was decent

2025-10-05 via Nuitee
R
Rebecca
4
Pros:

Towels were stained. Burn holes in blanket and cover.
Bad painting and patching
AC didn’t work in the room. Blood stains on wall.
You could tell that they had upgraded some furniture but over all pretty bad

2025-10-05 via Nuitee
A
Allison
4
They Need to Invest in their CashCow 🙄
Pros:

This location definitely needs to replace their Towels as they are not white anymore, they're gross looking! Our bedspread in a non smoking room had cigarette burn holes. & the Breakfast was SAD! No kind of bread other than waffles, fresh fruit, or juice available and the milk spout didnt look like it had been cleaned in forever. Literally 2 kinds of cereal, waffles, and some yogurt

2025-09-14 via Nuitee
M
Mike
2
0/5 stars.
Pros:

Absolutely filthy. I only gave it 1 star to be able to rate it, but it deserves ZERO stars. Room was filthy. “Breakfast” was a granola bar or an apple. Pipes were exposed and rattled in the bathroom. Close this place down.

2025-09-09 via Nuitee
L
Laura
4
You can do better
Pros:

I came expecting a swimming pool that was advertised on their website that was nonexistent. That is false advertising. I also requested a non smoking room and my room reeked of cigarettes from the time I got there till the time I left. If I wanted to smell cigarettes, I would’ve asked for a smoking room. The bed was comfortable enough the bathroom door had lots of scratches and stuff in it. The complementary breakfast was almost nonexistent as they were out of just about everything by 9 o’clock. It was supposed to go till 930. When I came, they were out of plates, etc. and when I needed a personal toiletry item, I was told they were out of that too. Just not that nice of a hotel for the price. You can do better than I know I can do better for a two star hotel. This was on the low end. If I ever go to this town again, I’ll book at the Holiday Express or the Clarion. Disappointing experience.

2025-09-05 via Nuitee
V
Verified traveler
6
Pros:

Location is great close to everything.

2025-08-19 via Nuitee
V
Verified traveler
2
Pros:

Carpet had burns. Shower didnt work, barely had any water.

2025-08-16 via Nuitee
D
David
6
Location
Pros:

The location was great for food options & stores.

2025-08-09 via Nuitee
N
Nakita
2
Pros:

The sheets was dirty the toilet had toilet paper in it floor was soaked messed up my work clothes I would like some of my money back I'll never stay there again the come to your room before 10 they enter before knocking it was terrible 😭😔

2025-07-31 via Nuitee
V
Verified traveler
2
Don’t stay here even it’s a last minute option
Pros:

The room was dirty the sheets looked like someone just threw them on the bed and left. I had to go to the Dollar Tree around the corner to buy cleaning supplies. The toilet had bowel movement still on it. The carpet was wet from the AC UNIT. The felt I was taking bed bugs home with me. The tub was not cleaned out at all. Still had dirty and grime all over the inside. Just very disappointing. Couldn’t even sleep was truly unbelievable.

2025-07-23 via Nuitee
V
Verified traveler
2
Not family friendly, not for allergic people.
Pros:

Traveled with the family. Smelled old, humidity and the worst: strong smell of smoke and M@R1HU@N@… even though our reservation asked for non smoking!

Room looked dirty, walls with stains and dusty all the way, tub had a faucet licking our whole stay.

A/C was nice but smelled so much like mold and smoke.

If we had payed the fee ($2.60x person) for a hassle free refund, we would’ve had cancelled and stayed somewhere else.

2025-07-20 via Nuitee
C
cynthia family
8
Pros:

The bathroom was small and the pull out sofa bed was rusty and unable to use

2025-07-19 via Nuitee
K
Kaci
2
No…just no
Pros:

This was the worse Quality Inn ive ever seen and honestly if it wasnt for my pure exhaustion at 1am when we finally arrived, I would not have stayed. The staff was nice, but the room we were assigned too was awful and i just didnt have it in me to go elsewhere. It does seem that they use the backside upstairs rooms often at all and it showed. When we first walked in, it was hotter in the room than outside and smelled of smoke & weed. I went to use the restroom after an 8 hour roadtrip and shower floor was black and someone else’s toothpaste spit was on the counter. This prompted a trip to speedway for surface cleaner, bleach, & paper towels. The nightstands and all surfaces were sticky. I ended up cleaning the room myself. I honestly didnt have another place to go since I hadnt slept or cash since i had paid to stay here. Ive stayed at several Quality Inns, and while I didnt expect the Hampton, theyve always been clean until now. I shared a couple of pictures, but not the furniture surfaces or lack of vacuuming.

2025-07-14 via Nuitee
T
Tania family_with_children
4
Pros:

No Quality about it. Front desk nice but the facility is run down, needs a deep clean or rebuild. Only there for 2 nights and my family were counting the time until we left. Picture online give a false depiction. If I hadn’t paid upfront and came from a long drive , I wouldn’t have stayed there.

2025-07-09 via Nuitee
V
Verified traveler
2
Pros:

Fast and furious quick checking in and out. No problem there.

Rooms are dirty, smell bad with smoke and marijuana. Carpet was sticky and dirty not vacuumed. Smoke detectors was cover with plastic. Just nasty.

2025-07-09 via Nuitee
D
Danielle family
2
Pros:

I had a roach in my bathroom. The towels were dirty and the blanket had lipstick on it. The pillow cases were covered in stains. Asking for a refund. NEVER STAY THERE!

2025-07-03 via Nuitee
M
Mary
2
Pros:

Room smelled musty. Air conditioner, slow to cool, was very loud. No AC in lobby. Soda machine did not work with cash or card. Mattress was comfortable.

2025-07-01 via Nuitee
L
Lori partner
6
Pros:

Needs interior paint, laminant floor, new bed/pillows/sheets. I might would even pay more to stay at this nice, quiet property with the great staff if updates were made. The really nice service was the best part. Great staff.

2025-06-29 via Nuitee
V
Verified traveler
2
Better to pay a little more if you can
Pros:

Sad conditions. Non smoking room reeked of smoke. Towels were gray and washcloths looked like scrub rags. Morning breakfast was sparse. Bathroom in lobby was only open to employees

2025-06-29 via Nuitee
R
Raymond A. Johnson family_with_children
6
Pros:

2nd stay was alot better than 1st stay

2025-06-23 via Nuitee