Quality Inn & Suites Lexington

Hotels
Quality Inn
7 (436 reviews)
328 West Main Street , Lexington , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Inadequate amenities
Lack of service in some areas

Categories

Cleanliness
5.14
Several reviews mention unclean rooms and cockroaches.
Service
9.11
Most staff were described as friendly and accommodating.
Location
9.15
Location is mentioned positively as convenient for events.
Room Quality
6.1
Multiple rooms showed wear and poor maintenance.
Amenities
6.13
Lack of functioning amenities like refrigerators and ice machines.
Value for Money
6.09
Guests felt the hotel did not provide adequate value given the conditions.
Food and Beverage
6.14
Breakfast options were considered mediocre.
Overall Experience
8.11
Mixed experiences, some guests reported enjoyable stays despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:32

Property Description

Convenient Location and Nearby Attractions
The Quality Inn & Suites hotel, just 15 minutes from Columbia Metropolitan Airport, offers easy access to popular attractions like Lake Murray and Riverbanks Zoo.

Free Amenities and Services
Enjoy complimentary perks such as the Q Corner Café Breakfast, high-speed Internet, and a seasonal outdoor pool.

Business-Friendly Accommodations
Business travelers benefit from fax services, a conference room, and rooms equipped for work and relaxation, including whirlpool tubs.

Book your stay at Quality Inn & Suites for a convenient and comfortable experience!

Important information:

Guests must be 21 years of age or older and show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7
Based on 436 reviews
Cleanliness: 5.14
Service: 9.11
Location: 9.15
Room Quality: 6.1
Amenities: 6.13
Value for Money: 6.09
Food and Beverage: 6.14
Overall Experience: 8.11
M
Mary extended_group us
4
Mediocre
Pros:

Front desk - called when I dropped an earring in the drain. I could see it but she wouldn’t send anyone to help. Found a cleaning staff in the hallway - she helped!!!

Cons:

Front desk. Cleanliness

2026-05-08 via Nuitee
M
Miguel solo_traveller us
10
2026-05-05 via Nuitee
P
Pat couple us
7
2026-05-01 via Nuitee
Y
Yoshiko family_with_children us
10
2026-04-18 via Nuitee
B
Byars family_with_children us
1
2026-04-13 via Nuitee
J
JoyceAnn solo_traveller us
5
Cons:

Our room was clean but in ill repair

2026-04-13 via Nuitee
J
Jeanne couple us
5
Ok but would have liked a working TV
Cons:

Our tv didn’t work on digital and the staff was helpful but couldn’t get it either. Didn’t have another room to put us in. Plug by.bathroom didn’t work either

2026-03-31 via Nuitee
K
KATHLEEN solo_traveller us
6
Pros:

Breakfast was nice. Helpful staff

2026-03-31 via Nuitee
A
Amanda family_with_children us
4
Pros:

Clean at first was great

Cons:

Was being charged double on my card, staff tried to make us look stupid when indeed he was charging our card multiple times.

2026-03-17 via Nuitee
A
Angel solo_traveller es
7
2026-03-17 via Nuitee
M
Marsha couple us
5
Staff was excellent Motel room meh
Pros:

The staff was friendly and helpful. Housekeeping asked and provided essentials cleaned room daily. The breakfast attendant was excellent and outgoing. The breakfast options were good too. The front desk staff was also accommodating and very nice.

Cons:

The lobby area gives a nice presentation while the room was disappointing. I understood my options for a stay were limited due to traveling with my dogs and there are only a few hotels in the area that allow pets. The motel is that. Lots of over night stays landscapers, construction workers, and a traveling baseball team. Flooring in the room was loose and in need of repair, the bathroom is in need of update and shower head was only giving out water through about half the wholes, my comforter had cigarette holes in it, there was a large gap in the door to the room, the pet area was extremely small outside and was over grown grass and garbage.

2026-03-15 via Nuitee
R
Roxanne solo_traveller us
1
2026-01-26 via Nuitee
A
Amado family_with_children us
3
Location was okay but it appears hotel is infested, its unclean, unsanitary with staff were annoying
Pros:

The location was good for what we came for a Thanksgiving get together with our family and family that lives in Lexington, SC.

Cons:

Furniture are old, filthy and unclean. We booked 3 rooms, the first room we check in had clothes & panties in the drawer we have to transfer to another room. All 3 rooms we found cockroaches, my sons and his wife has to check out early they could not stand it. The cleaners has to wake us up 8 am to make sure we check out. The front desk were uncooperative she doesn't even know the wifi username.

2026-01-20 via Nuitee
K
Kaitlynn couple us
10
2026-01-19 via Nuitee
T
Tarkida family_with_children us
9
everything was good
Pros:

The breakfast could’ve been better but overall everything was good.

Cons:

The breakfast

2026-01-19 via Nuitee
K
Kayauna couple us
1
Good place but the male supervisor was very nasty.
Pros:

The supervisor was very rude and disrespectful.

Cons:

The supervisor

2026-01-19 via Nuitee
B
Brenda solo_traveller us
1
Will not stay at this hotel again.
Pros:

Breakfast was good.

Cons:

Room was dirty. Tub had rust around the faucets and the hanging rack was rusted and the room smelled musty.

2026-01-19 via Nuitee
C
Carla solo_traveller us
10
Pros:

The lady at the front desk had me in my room in no time .she wasn't rude and was good at her job .I had zero issues with this place .room was very clean and it was very quiet there.A great stay.i will come back

Cons:

Nothing at all

2026-01-19 via Nuitee
M
Melissa solo_traveller us
1
Pros:

The bathroom is big and there was hot water for a shower

Cons:

There is no carpet on the floor. The bed was the worst thing I have ever slept on. The closet height and sink is for someone who is 3 feet tall. Who puts a coffee pot in the bathroom??? My room was never clean after I left each day. I WILL NEVER STAY AT THIS HOTEL AGAIN!!! I wish I had of known, there was a Holiday Inn across the street.

2026-01-19 via Nuitee
J
John couple us
7
2026-01-19 via Nuitee