Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean facilities
Cons:
Uncomfortable beds
Poor breakfast
Small rooms

Categories

Cleanliness
8.31
Cleanliness mentioned positively but some complaints about room odors.
Service
9.28
General friendliness and attentiveness of the staff highlighted positively.
Location
9.32
Location praised for being convenient and close to event centers.
Room Quality
7.77
Consistent complaints about room size and bed comfort.
Amenities
7.8
Mixed reviews with missing amenities such as swimming pool and complimentary water.
Value for Money
8.76
Standard quality for this hotel tier, value perception mixed due to misleading advertising.
Food and Beverage
7.31
Complaints about breakfast quality, but positive mentions of the restaurant.
Overall Experience
8.68
Overall satisfaction with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:08

Property Description

Modern Comfort and Convenience

Located in Torreón, Ibis Torreon offers a comfortable stay with air-conditioned rooms featuring free WiFi and city views. The hotel provides a garden, terrace, and a restaurant for guests to unwind.

Well-Equipped Rooms

Each room at Ibis Torreon is furnished with a desk, flat-screen TV, and cozy bed linens. The private bathrooms are stocked with fresh towels for your convenience.

Convenient Amenities

Start your day with a delicious breakfast at the hotel offering à la carte and American options. Additionally, guests can benefit from the business center, vending machines, and 24/7 multilingual reception for a hassle-free stay.

Experience modern comfort and convenience at Ibis Torreon. Book your stay now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 338 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.31
Overall Experience: 8.68
M
Martinez • solo_traveller • mx
9
Pros:

Instalaciones

Cons:

La persona que nos atendió al hacer el check in. Para nada amable. No nos explico nada

2026-05-02 • via Nuitee
M
maria ana del carmen • solo_traveller • mx
10
2026-04-30 • via Nuitee
C
Carol • couple • ca
1
From Favourite to Never Again
Pros:

Location
Patio restaurant
Pet friendly

Cons:

Staff is no longer positive or engaging
Bedding was minimal to inadequate
Price increase for pets
Fine for miniature short hair dachshunds hair in bed despite paying extra pet fee
Paid pesos cash for pet hair BUT still have not received pet deposit back

2026-04-30 • via Nuitee
H
HERNANDEZ • solo_traveller • mx
10
2026-04-28 • via Nuitee
R
Rodolfo Javier • solo_traveller • mx
10
2026-04-27 • via Nuitee
M
Miguel Centurion • solo_traveller • mx
9
Bien en general solo que quedaron en enviarme la factura del hospedaje que no llega aun
Pros:

Ubicación

Cons:

Si andas en auto no es posible caminar alrededor

2026-04-27 • via Nuitee
H
Hector • extended_group • mx
7
Pros:

La cama y el hotel en general ....bien

Cons:

Estacionamiento diminuto y el baño de la habitación super pequeño

2026-04-27 • via Nuitee
C
CARLOS • couple • mx
10
2026-04-27 • via Nuitee
L
Laura Esther • solo_traveller • mx
10
2026-04-26 • via Nuitee
T
TOMÁS ARTURO • family_with_children • mx
10
comoda
Pros:

las habitaciones muy limpias

2026-04-24 • via Nuitee
A
Armando • solo_traveller • us
9
Pros:

La ubicación

Cons:

No incluyeron el desayuno y los contactos de la habitación no servían

2026-04-20 • via Nuitee
K
Kadir • couple • tr
5
2026-04-20 • via Nuitee
M
Mendoza • solo_traveller • mx
10
2026-04-15 • via Nuitee
R
REYNA ISABEL • solo_traveller • mx
8
Excelente ubicación y desayuno.
Pros:

Desayuno excelente.

Cons:

No hay suficiente estacionamiento, no es práctico ir al estacionamiento público.
El que el área de planchado sea común es incómodo.

2026-04-12 • via Nuitee
F
Francisco • extended_group • mx
8
2026-04-08 • via Nuitee
M
María del Refugio • extended_group • mx
10
2026-04-07 • via Nuitee
V
Vanessa • couple • mx
10
2026-04-05 • via Nuitee
L
Laura Marcela • couple • mx
7
Recomendado
Pros:

La habitación estaba linda, toques muy modernos y limpio

Cons:

Le hace falta alberca, un poco más de entretenimiento

2026-04-03 • via Nuitee
G
Gonzalez • couple • mx
7
Saludos
Pros:

Limpio y cómodo

Cons:

El precio
Algo caro para sus instalaciones

2026-03-29 • via Nuitee
D
Daniela • family_with_children • mx
9
2026-03-22 • via Nuitee