Sheraton Berlin Grand Hotel Esplanade

Hotels
Sheraton
8.2 (971 reviews)
Lützowufer 15 , Berlin , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.2
Some rooms had issues such as dirty carpets and a complaint about hard beds.
Service
9.2
Positive feedback about staff being very helpful and friendly.
Location
8.2
Good location with convenient access to transport and nearby attractions.
Room Quality
7.7
Rooms were spacious but had maintenance issues, such as appliances not working.
Amenities
8.2
Standard amenities but with some complaints about missing items like bathrobes.
Value for Money
8.2
Value perception affected by issues like high parking fees and missing comforts.
Food and Beverage
8.7
Breakfast and food in the lounge received positive remarks, but some issues noted.
Overall Experience
8.2
Mixed overall experience due to maintenance and cleanliness issues but great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:29

Property Description

Luxurious Accommodation near Tiergarten Park

The Sheraton Grand Hotel Esplanade Berlin offers elegant accommodation just steps away from Berlin's iconic Tiergarten Park. The modern rooms and suites feature panoramic windows, ensuring breathtaking views of the city. Guests can enjoy amenities such as a flat-screen TV, minibar, and free WiFi during their stay.

Gourmet Dining and Relaxation

Start your day with a delicious breakfast buffet at the Elements breakfast restaurant, followed by a satisfying lunch and dinner at the stylish Ellipse Lounge. The hotel provides a perfect blend of culinary delights and relaxation for its guests.

Convenient Location and Transportation

With popular sightseeing bus stops nearby and the Nollendorfplatz Underground Station within walking distance, exploring Berlin is convenient for guests. Additionally, the hotel offers on-site parking, making it easy for guests to bring their vehicles and explore the city at their own pace.

Experience luxury and convenience at the Sheraton Grand Hotel Esplanade Berlin.

Important information:

Please note that Grand Hotel Esplanade Berlin is a nonsmoking hotel.

Please note that the hotel does not provide bedding for the baby cot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.2
Based on 971 reviews
Cleanliness: 7.2
Service: 9.2
Location: 8.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
I
Izabela solo_traveller pl
10
2026-08-08 via Nuitee
D
David family_with_children ie
9
2026-08-08 via Nuitee
N
Nicole family_with_children de
8
2026-08-08 via Nuitee
R
Reidun family_with_children no
8
Lyse fine rom, rent og pent og god beliggenhet.
Pros:

Frokosten var altfor dyr. Den tok vi til en tredjedel av prisen på en frokostcafe 2 minutter til fots unna hotellet. Vi hadde frokost på hotellet 1 morgen, den var ikke verdt alle pengene. Rommrne var store og lyse. Rene og fine. Jeg likte godt at vi fikk nytt sengetøy etter to dager.

Cons:

Frokost kunne vært inkludert i prisen vi betalte for rommene.

2026-08-08 via Nuitee
J
Jaber solo_traveller gb
5
2026-08-08 via Nuitee
A
Ana extended_group es
1
Un Sheraton de muy baja calidad
Pros:

La habitacion era amplia

Cons:

Limpieza escasa, ubicación alejada del centro, éramos 3 en la habitación y no dejaban suficientes toallas. El personal de recepción poco amable y muy frío.

2026-08-08 via Nuitee
R
Reinhard solo_traveller de
9
2026-08-08 via Nuitee
E
Eugenia María family_with_children es
6
2026-08-08 via Nuitee
K
Kaldes family_with_children nl
1
2026-08-07 via Nuitee
C
Colin solo_traveller gb
3
Not the best from German efficiency.
Pros:

Deep baths, breakfasts were good till you found out the price. Good location to see berlin 9n foot, better than quick visit and feel completely rushed.

Cons:

Three room changes due to faulty equipment. 659 No swimming pool as advertised by booking.com, No sauna, break fast for 1 adult and 2 children £94 per day, too expensive for what you got. First room faulty lights in bathroom , tv was in English then just died on us we were told by staff tv to be replacex by 0900 next day waited till 1000 no show complained again., moved by staff after complaint lodged, 567 faulty coffee machine, fridge doors opened oppositr firections, tv all in German every channel, faulty hair dryer something we had complained about. Problems moving from one floor to another real pain. 577 tv all in German, bed for child had to be delivered and set up. Cleaning staff entered without calling out. Yes l tipped staff as kids were messy, we got one set 3 free drinks at bar as compensation, ( we had 3 bottles of water and bar staff said room was empty, next move complementry breakfast for two days. Had to speak to night staff multiple times. Even had one in room explaining to him about fridge, tv etc. I ended up being more tired than when arrived.To say the start of trip was bad passport control 3 aircraft landed non Eu, 1 oerson for more than 400+ people two hours to clear hall , missed taxi connection, explained to controller that 44 people ahead of me and one pasdport controller, nearly riot in hall so many pissed off people. Had to pay again for taxi to hotel.

2026-08-07 via Nuitee
S
Shuman solo_traveller nl
9
2026-08-07 via Nuitee
A
Andrea solo_traveller us
10
Pros:

Everything was very nice and clean

Cons:

That my door connected to the suit, for some reason, was unlocked.

2026-08-06 via Nuitee
Z
Zsofia family_with_children hu
10
2026-08-06 via Nuitee
H
Heather couple gb
10
Clean, comfortable and easy access to city
Pros:

Ideal to access city with good transport nearby. Rooms large and well equipped. Bonus if you didn't want your room cleaned you could cancel it and get a drink as a thank you! Nice touch.

Cons:

Liked everything about this hotel

2026-08-06 via Nuitee
Бекжан solo_traveller sk
10
2026-08-06 via Nuitee
A
Abdullah extended_group de
10
2026-08-06 via Nuitee
J
Joachim solo_traveller se
9
Pros:

It is close to everything and a really nice hotel.

2026-08-05 via Nuitee
M
Mariusz extended_group pl
10
2026-08-05 via Nuitee
Z
Zajic family_with_children no
10
Pros:

I had a wonderful experience at this hotel. The staff were truly the highlight friendly, patient, and always ready to help with anything I needed. Their kindness made the whole stay feel comfortable and stress‑free. The hotel itself is cozy and beautifully kept. The lobby is welcoming, the rooms are spacious, and the atmosphere throughout the building is peaceful. It’s clear that the hotel puts a lot of effort into creating a pleasant environment for guests. The cleaning service was excellent. My room was refreshed daily, with soft, clean linens, neatly arranged towels, and a level of tidiness that made it feel like coming back to a brand‑new room each time. Thanks to the staff and housekeeping team, I felt completely at ease and well taken care of. I would happily recommend this hotel to anyone looking for comfort and great service

2026-08-04 via Nuitee
J
Jeanette solo_traveller de
9
Pros:

Zentrale Lage, schönes Frühstück

2026-08-04 via Nuitee