Sheraton Berlin Grand Hotel Esplanade

Hotels
Sheraton
8.2 (764 reviews)
Lützowufer 15 , Berlin , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.2
Some rooms had issues such as dirty carpets and a complaint about hard beds.
Service
9.2
Positive feedback about staff being very helpful and friendly.
Location
8.2
Good location with convenient access to transport and nearby attractions.
Room Quality
7.7
Rooms were spacious but had maintenance issues, such as appliances not working.
Amenities
8.2
Standard amenities but with some complaints about missing items like bathrobes.
Value for Money
8.2
Value perception affected by issues like high parking fees and missing comforts.
Food and Beverage
8.7
Breakfast and food in the lounge received positive remarks, but some issues noted.
Overall Experience
8.2
Mixed overall experience due to maintenance and cleanliness issues but great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:29

Property Description

Luxurious Accommodation near Tiergarten Park

The Sheraton Grand Hotel Esplanade Berlin offers elegant accommodation just steps away from Berlin's iconic Tiergarten Park. The modern rooms and suites feature panoramic windows, ensuring breathtaking views of the city. Guests can enjoy amenities such as a flat-screen TV, minibar, and free WiFi during their stay.

Gourmet Dining and Relaxation

Start your day with a delicious breakfast buffet at the Elements breakfast restaurant, followed by a satisfying lunch and dinner at the stylish Ellipse Lounge. The hotel provides a perfect blend of culinary delights and relaxation for its guests.

Convenient Location and Transportation

With popular sightseeing bus stops nearby and the Nollendorfplatz Underground Station within walking distance, exploring Berlin is convenient for guests. Additionally, the hotel offers on-site parking, making it easy for guests to bring their vehicles and explore the city at their own pace.

Experience luxury and convenience at the Sheraton Grand Hotel Esplanade Berlin.

Important information:

Please note that Grand Hotel Esplanade Berlin is a nonsmoking hotel.

Please note that the hotel does not provide bedding for the baby cot.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.2
Based on 764 reviews
Cleanliness: 7.2
Service: 9.2
Location: 8.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.2
B
BRAGEROLI solo_traveller br
10
2026-06-06 via Nuitee
C
Christina solo_traveller de
9
Pros:

Freundliches und hilfsbereites Personal. Lage für uns optimal.

2026-06-06 via Nuitee
M
Marco solo_traveller ch
7
Tutto sommato un posto tranquillo, ma la qualità sta diminuendo rispetto a 7-8 anni orsono.
Pros:

È una struttura tranquilla, in una posizione ideale per chi ha da fare in zona Ku'Damm. Servita non benissimo dai mezzi pubblici veloci (parecchi bus ma il metro o il treno sono lontani)

Cons:

Migliorerei un po' la pulizia (nel bagno vi erano briciole sul pavimento) e la manutenzione (nel bagno alcuni elementi della vasca si stanno scrostando). Inoltre lo scarico del lavandino nel bagno puzzava di zolfo (ristagno?). La porta di entrata era rumorosissima: il disturbo non era tanto per me quanto per tutti gli altri ospiti allo stesso piano.

2026-06-05 via Nuitee
G
Giovanni couple it
9
2026-06-05 via Nuitee
G
Giuseppe solo_traveller it
8
2026-06-05 via Nuitee
A
Ammar solo_traveller nl
9
Nice
Pros:

Good quiet location.

Cons:

Absence of Bidet in the toilet . Bed mattress was old .

2026-06-05 via Nuitee
Y
Yvonne solo_traveller de
7
2026-06-05 via Nuitee
R
Roland couple de
5
Leider war es mit einer nicht funktionierenden Klimaanlage und den nicht da buchen entsprechenden Zimmer nicht zufrieden
Pros:

Ich hatte mein Problem mit der nicht funktionierenden Klimaanlage schon bei der anderen Bewertung des Zimmers dargestellt.

2026-06-05 via Nuitee
S
Skowronek couple pl
9
2026-06-04 via Nuitee
M
Martin Carlos solo_traveller ar
10
Pros:

El desayuno, espectacular

2026-06-03 via Nuitee
T
Theo solo_traveller fr
1
2026-06-03 via Nuitee
K
kris solo_traveller be
8
Het hotel voldeed aan mijn verwachtingen, buiten die paar kleine minpuntjes.
Pros:

Ontbijt is zeer uitgebreid en gevarieerd.
De locatie ligt niet ver van een knooppunt voor openbaar vervoer.
Het personeel is vriendelijk en hulpvaardig, zonder opdringerig te zijn.

Cons:

De kamer was uitstekend, wat hier, voor mij persoonlijk, tegenviel waren de te zachte kussens.
Voor mensen die niet goed te been zijn, is de hoge badrand om een douche te nemen lastig.
De afzuiging in de badkamer staat permanent aan en is hoorbaar tot in de kamer.

2026-06-03 via Nuitee
M
María solo_traveller cl
10
2026-06-02 via Nuitee
M
Magdalena solo_traveller de
3
Absolut überteuert für ein renovierungsbedürftiges Sheraton-Hotel, werde es nicht mehr buchen.
Cons:

Das Hotel ist extrem in die Jahre gekommen, Sauberkeit auf der Terrasse vor dem Hotel auch eher mangelhaft; auf die Bitte, die Tische abzuwischen, kam die Antwort, dass derzeit kein Personal zur Verfügung stehe.

2026-06-02 via Nuitee
R
Robert family_with_children de
7
2026-06-02 via Nuitee
B
Birgit couple de
10
2026-06-02 via Nuitee
G
Gökhan couple tr
10
Berlinin içinde ama bulutların üstünde gibi bir konaklama
Pros:

Kahvaltı salonu çok temiz ve düzenliydi. Kahvaltı menüsü oldukça zengindi.Sunumlar ve hizmet mükemmeldi.

2026-06-01 via Nuitee
D
Detlef solo_traveller de
9
2026-06-01 via Nuitee
P
Philipp solo_traveller de
9
2026-06-01 via Nuitee
R
Roland solo_traveller de
5
Berlin hat uns sehr gut gefallen. Mit dem Hotel waren wir diesmal wegen der benannten Situation leider nicht so zufriede
Pros:

Das Hotel hat insgesamt eine gute Ausstattung, jedoch gab es bei unserer Buchung und dem was wir bekommen haben, einige Probleme.

Cons:

Ich hatte für ein Wochenende mit meinen Kindern, ein Einbettzimmer und ein Doppelzimmer mit getrennten Betten gebucht.Bekommen haben wir ein normales Doppelzimmer.
Nach der erste Nacht haben wir an der Rezeption gemeldet, dass die Klimaanlage im Doppelzimmer nicht funktioniert, an diesen Tag sind auch sehr viele Gäste abgereist, und es gab genug Möglichkeiten, um die Situation zu verbessern. Leider ist nichts geschehen.

2026-06-01 via Nuitee