Hotel Sicomoro

Hotels
8.2 (437 reviews)
Ortiz Mena #411 col. Unidad Presidentes , Chihuahua , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Luggage storage
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Comfortable stay
Cons:
Delays in refund process
Old furniture
Maintenance issues

Categories

Cleanliness
7.41
Some guests reported issues with the maintenance and cleanliness of the rooms.
Service
8.88
Generally positive, but some guests mentioned unhelpful staff at reception.
Location
8.92
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
7.37
Some rooms were reported as outdated and in need of renovation.
Amenities
7.9
Guests appreciated the pool and functional amenities like microondas.
Value for Money
8.36
Positive reviews on price benefits, despite some additional deposit issues.
Food and Beverage
8.41
The breakfast received positive reviews while some dinner delays were noted.
Overall Experience
8.38
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:05

Property Description

Outdoor Pool, Sun Terrace, and Gym
Hotel Sicomoro boasts an inviting outdoor pool, sun terrace, and gym for guests to relax and stay active during their stay.

Convenient Location
Situated next to Plaza Galerías Shopping Centre, Hotel Sicomoro is conveniently located in Chihuahua’s main business district, just a short drive away from the historic city centre and convention centre.

Dining and Entertainment
Indulge in delicious Mexican cuisine at the hotel's restaurant, and unwind at the lobby bar offering fine wines and live piano music.

Book your stay at Hotel Sicomoro now to experience a perfect blend of comfort, convenience, and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 437 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
R
Rogelio • solo_traveller • mx
9
2026-05-01 • via Nuitee
I
ituarte • solo_traveller • mx
9
Cambien las almohadas
Pros:

El espacio de la habitación

Cons:

Las almohadas están muy duras

2026-04-27 • via Nuitee
S
Selina • family_with_children • ch
5
Good enough for a night as you travel through chihuahua
Pros:

Central, parking available, good restaurant with playcorner for kids,

Cons:

We had to go ask for bath towels at the reception because there were non in the room and our shower curtain fell down several times as we were showering. Water was only lukewarm

2026-04-26 • via Nuitee
C
Catarina • solo_traveller • ch
9
Ich habe mich sehr wohl gefühlt, schöne Anlage mit zuvorkommendem und sehr freundlichen Staff.
Pros:

Das Frühstück war wirklich sehr reichhaltig, und lecker. Das Personal sehr zuvorkommend, alles in einer sehr schönen Athmosphäre. Danke!

2026-04-25 • via Nuitee
I
ismael • solo_traveller • mx
9
Pros:

Restaurante

Cons:

Colchón

2026-04-24 • via Nuitee
• solo_traveller • mx
10
2026-04-24 • via Nuitee
R
Ruben • solo_traveller • mx
10
2026-04-24 • via Nuitee
R
Ruben • solo_traveller • mx
10
2026-04-24 • via Nuitee
O
ORAYMA • extended_group • mx
10
Pros:

TODO ESTUVO EXCELENTE

Cons:

TODO ESTUVO MUY BIEN

2026-04-21 • via Nuitee
A
Armendariz • solo_traveller • mx
9
2026-04-21 • via Nuitee
J
Jose E • solo_traveller • us
8
No es tan económico para el servicio que prestan
Pros:

El restaurant muy bueno el bufet ya viene incluido en el precio.

Cons:

Las habitaciones ya están muy viejos los muebles y las alfombras ya urge que las cambien, también las toallas ya tienen mucho uso se están desbaratando

2026-04-19 • via Nuitee
M
Moran • family_with_children • mx
10
2026-04-16 • via Nuitee
D
Diana Ivonne • solo_traveller • mx
10
Pros:

Todo excelente 👌

2026-04-14 • via Nuitee
M
MiguelMXL • family_with_children • mx
9
Good accommodation. Price value
Pros:

Restaurant, location and good accommodation

Cons:

Wifi is low, television system is not affordable. Bathroom are not really confortabble

2026-04-13 • via Nuitee
J
JOSE ANTONIO • family_with_children • mx
10
Muy buena opcion
Pros:

Ubicación

Cons:

Nada

2026-04-12 • via Nuitee
C
Cruz reyes • solo_traveller • mx
10
2026-04-12 • via Nuitee
R
Romo • family_with_children • mx
9
Pros:

La ubicación

Cons:

Muy tardado el desayuno la fila muy larga, mucha espera, la salida a las 11 am demasiado temprano de perdida a las 2 pm

2026-04-11 • via Nuitee
M
Moran • family_with_children • mx
10
Pros:

Todo Excelente

2026-04-10 • via Nuitee
E
Eliana • family_with_children • mx
9
Pros:

El desayuno delicioso. Las camas y almohadas cómodas.

Cons:

Que abrieran la alberca hasta las 10 am.

2026-04-09 • via Nuitee
R
Raul • family_with_children • us
9
Cons:

Restaurante service poor

2026-04-07 • via Nuitee