Hotel Sicomoro

Hotels
8.2 (569 reviews)
Ortiz Mena #411 col. Unidad Presidentes , Chihuahua , MX
+52 614 214 2500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Comfortable stay
Cons:
Delays in refund process
Old furniture
Maintenance issues

Categories

Cleanliness
7.41
Some guests reported issues with the maintenance and cleanliness of the rooms.
Service
8.88
Generally positive, but some guests mentioned unhelpful staff at reception.
Location
8.92
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
7.37
Some rooms were reported as outdated and in need of renovation.
Amenities
7.9
Guests appreciated the pool and functional amenities like microondas.
Value for Money
8.36
Positive reviews on price benefits, despite some additional deposit issues.
Food and Beverage
8.41
The breakfast received positive reviews while some dinner delays were noted.
Overall Experience
8.38
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:05

Property Description

Outdoor Pool, Sun Terrace, and Gym
Hotel Sicomoro boasts an inviting outdoor pool, sun terrace, and gym for guests to relax and stay active during their stay.

Convenient Location
Situated next to Plaza Galerías Shopping Centre, Hotel Sicomoro is conveniently located in Chihuahua’s main business district, just a short drive away from the historic city centre and convention centre.

Dining and Entertainment
Indulge in delicious Mexican cuisine at the hotel's restaurant, and unwind at the lobby bar offering fine wines and live piano music.

Book your stay at Hotel Sicomoro now to experience a perfect blend of comfort, convenience, and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUU

Location

Guest Reviews

8.2
Based on 569 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
J
José Antonio • family_with_children • mx
9
Pros:

1) La ubicacion del hotel y el precio
2) La atencion de la recepcionista del turno de noche
3) Las camas
4) Gran trabajo del joven de la barra del comedor que hace lo posible por dar un buen servicio pese a sus condicion

Cons:

1) Las camas necesitan sábanas apropiadas al tamaño
2) Hay que mejorar el desayuno
3) Hay que mejorar la atención del personal del comedor (curso de atención al cliente) específicamente de las meseras

2026-10-30 • via Nuitee
C
CLAUDIO • couple • mx
8
2026-10-29 • via Nuitee
C
Chino Galvan • family_with_children • mx
8
Pros:

En general todo está bien

2026-10-29 • via Nuitee
C
CLAUDIO • couple • mx
8
2026-10-29 • via Nuitee
D
De La Vega Castañeda • family_with_children • mx
9
Todo bien
Pros:

Desayuno

Cons:

Xxxx

2026-10-29 • via Nuitee
T
Trueba • family_with_children • mx
9
Personal del desayuno buffete poco atento.
Pros:

La comida bufette rica.

Cons:

Personal del bufette no muy atento para retirar platos sucios y ofrecer café

2026-10-28 • via Nuitee
D
Dxniel • family_with_children • mx
5
mmm...
Pros:

La ubicación

Cons:

Que las cortinas no cubran completamente la ventana, la television no agarraba ningun canal, solo funcionaba la llave caliente de la regadera.

2026-10-27 • via Nuitee
C
Christelle • couple • fr
7
2026-10-27 • via Nuitee
A
Alfredo Javier • family_with_children • mx
9
2026-10-27 • via Nuitee
H
Hugo • family_with_children • mx
10
Pros:

La flexibilidad de horario y las instalaciones

2026-10-26 • via Nuitee
A
avendaño • family_with_children • mx
4
Mal olor, sin tv.
Pros:

El buffet fue lo mas rescatable a pesar de la baja atención del personal

Cons:

Al llega me asignaron la habitación 247, ni bien entrar había un olor desagradable que salia de la alfombra.

Accedieron a cambiarme a otra, la habitación 131. Y el mismo problema pero menos intenso, tolerable. La tv no funcionaba, no había mantas extra considerando la fecha.

2026-10-25 • via Nuitee
E
Espindola • couple • mx
10
GENIAL
Pros:

EL DESAYUNO Y EL PIANISTA,LA ALBERCA Y TODO

2026-10-23 • via Nuitee
A
Alfredo • solo_traveller • mx
9
Confortable, seguro, excelente servicio
Pros:

Excelente ubicación, personal muy amable y diligente, buen desayuno, muy seguro y bonitas instalaciones

Cons:

Sin queja

2026-10-22 • via Nuitee
E
Edmundo Quiñones • family_with_children • mx
3
No se hospeden
Pros:

Ubicación

Cons:

Pésimo, servicio, sin control de tv, sin papel higiénico, muebles muy viejos,

2026-10-22 • via Nuitee
J
José Antonio • family_with_children • mx
9
Pros:

La locación y la relación precio y calidad

Cons:

Las habitaciones necesitan remodelacion

2026-10-21 • via Nuitee
O
Olga • couple • mx
10
2026-10-19 • via Nuitee
G
Guzman • solo_traveller • us
10
2026-10-14 • via Nuitee
J
JORGE • family_with_children • mx
9
EXCELENTE SERVICIO Y CALIDAD, VOLVERÉ A HOSPEDARME
Pros:

EL PERSONAL, EXCELENTE LA RECEPCION. LA COMIDA Y LIMPIEZA

Cons:

LA SEÑALIZACION DE LAS HABITACIONES HACE FALTA MAS INFOIRMACION Y GUIA PARA LLEGAR A ELLAS

2026-10-14 • via Nuitee
J
Jessica Johana • solo_traveller • mx
2
2026-10-12 • via Nuitee
F
Fernando • solo_traveller • mx
9
Pros:

Todo bien

Cons:

Podría mejorar la comida en el restaurante

2026-10-10 • via Nuitee