Hotel Sicomoro

Hotels
8.2 (365 reviews)
Ortiz Mena #411 col. Unidad Presidentes , Chihuahua , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Luggage storage
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Comfortable stay
Cons:
Delays in refund process
Old furniture
Maintenance issues

Categories

Cleanliness
7.41
Some guests reported issues with the maintenance and cleanliness of the rooms.
Service
8.88
Generally positive, but some guests mentioned unhelpful staff at reception.
Location
8.92
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
7.37
Some rooms were reported as outdated and in need of renovation.
Amenities
7.9
Guests appreciated the pool and functional amenities like microondas.
Value for Money
8.36
Positive reviews on price benefits, despite some additional deposit issues.
Food and Beverage
8.41
The breakfast received positive reviews while some dinner delays were noted.
Overall Experience
8.38
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:05

Property Description

Outdoor Pool, Sun Terrace, and Gym
Hotel Sicomoro boasts an inviting outdoor pool, sun terrace, and gym for guests to relax and stay active during their stay.

Convenient Location
Situated next to Plaza Galerías Shopping Centre, Hotel Sicomoro is conveniently located in Chihuahua’s main business district, just a short drive away from the historic city centre and convention centre.

Dining and Entertainment
Indulge in delicious Mexican cuisine at the hotel's restaurant, and unwind at the lobby bar offering fine wines and live piano music.

Book your stay at Hotel Sicomoro now to experience a perfect blend of comfort, convenience, and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 365 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
G
Gomez Gonzalez • family_with_children • mx
10
Volvería a hospedarme
Pros:

Las instalaciones son muy bonitas y limpias, su personal, atentos y respetuosos.

Cons:

Todo esta muy bien

2026-02-14 • via Nuitee
V
victor • family_with_children • mx
6
Desacuerdo
Pros:

El desayuno

Cons:

Como tienen descuidadas las habitacion un hotel tan bonito y no invertirle en lo cuartos que renta uno por booking se me hace una incongruencia mejor no den servicio booking y arreglenlas como debe de ser las camas estan bien pero por que paredes pintadas como si fueran parches de otro color y puertas de baño callendosele la pintura no puede ser posible

2026-02-12 • via Nuitee
L
Lourdes • solo_traveller • us
8
2026-02-10 • via Nuitee
S
Saldaña • couple • mx
7
Bien en general para pasar la noche
Pros:

Desayuno simple, pero buen sabor en general

Cons:

La televisión tiene fallas de concesión por lo que se batalla para ver algunos canales de aire

2026-02-10 • via Nuitee
A
Alma MARGARITA • family_with_children • mx
5
Pros:

La ubicación

Cons:

Las camas son muy incomodad las toallas ya muy viejas y rasposas

2026-02-09 • via Nuitee
A
Ana Laura • family_with_children • mx
10
2026-01-30 • via Nuitee
J
JOSE ANTONIO • family_with_children • mx
10
2026-01-27 • via Nuitee
J
John • extended_group • us
8
Great visit. We will book again.
2026-01-27 • via Nuitee
O
octavio • family_with_children • mx
10
Tranquilidad y confort
Pros:

La comodidad de los cuartos y la atención del personal

2026-01-26 • via Nuitee
F
Francisco • couple • mx
10
Muy comodo todo!
Pros:

Todo muy bien, Recepción excelente trato

2026-01-23 • via Nuitee
C
Carlos • family_with_children • mx
10
2026-01-21 • via Nuitee
A
Ana Bertha • family_with_children • mx
7
Regular
Pros:

La alberca
El desayuno

Cons:

La mala atención de la gerente, y un depósito que tiene que dejar al entrar

2026-01-19 • via Nuitee
J
Jose Roberto • couple • us
9
Volveré otra vez a hospedarme al mismo hotel
Pros:

Exelente

Cons:

Todo estuvo muy bien

2026-01-19 • via Nuitee
E
Enrique • solo_traveller • mx
7
Bueno pero no regreso.
Pros:

buena hubicacion, bien el personal,

Cons:

La habitacion cuenta con alfobra pero esta sucia huele mucho a polvo y al caminar descalso en ella te quedan los pies sucios. En la habitacion habian dos camas los colchones se sienten los resortes.

2026-01-19 • via Nuitee
I
Ismael • couple • mx
10
2026-01-19 • via Nuitee
R
Roberto • family_with_children • us
10
2026-01-16 • via Nuitee
A
Alma • family_with_children • mx
10
2026-01-15 • via Nuitee
I
itzel • family_with_children • mx
10
Pros:

La atención del personal muy amables

2026-01-13 • via Nuitee
N
Nivardo • family_with_children • mx
10
Exelente hotel
Pros:

El piano

Cons:

Que cierran la alberca cuando hace frío

2026-01-12 • via Nuitee
J
Juan Carlos • family_with_children • mx
10
.
Pros:

Todo al 100

2026-01-12 • via Nuitee