Hotel Sicomoro

Hotels
8.2 (558 reviews)
Ortiz Mena #411 col. Unidad Presidentes , Chihuahua , mx
+52 614 214 2500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Comfortable stay
Cons:
Delays in refund process
Old furniture
Maintenance issues

Categories

Cleanliness
7.41
Some guests reported issues with the maintenance and cleanliness of the rooms.
Service
8.88
Generally positive, but some guests mentioned unhelpful staff at reception.
Location
8.92
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
7.37
Some rooms were reported as outdated and in need of renovation.
Amenities
7.9
Guests appreciated the pool and functional amenities like microondas.
Value for Money
8.36
Positive reviews on price benefits, despite some additional deposit issues.
Food and Beverage
8.41
The breakfast received positive reviews while some dinner delays were noted.
Overall Experience
8.38
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:05

Property Description

Outdoor Pool, Sun Terrace, and Gym
Hotel Sicomoro boasts an inviting outdoor pool, sun terrace, and gym for guests to relax and stay active during their stay.

Convenient Location
Situated next to Plaza Galerías Shopping Centre, Hotel Sicomoro is conveniently located in Chihuahua’s main business district, just a short drive away from the historic city centre and convention centre.

Dining and Entertainment
Indulge in delicious Mexican cuisine at the hotel's restaurant, and unwind at the lobby bar offering fine wines and live piano music.

Book your stay at Hotel Sicomoro now to experience a perfect blend of comfort, convenience, and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUU

Location

Guest Reviews

8.2
Based on 558 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
V
victor • solo_traveller • mx
10
Pros:

Todo todo me gusto

Cons:

Todo me gustó soy cliente

2026-08-29 • via Nuitee
J
JESUS • solo_traveller • mx
10
2026-08-28 • via Nuitee
K
Karina • solo_traveller • mx
9
Pros:

Incluía el desayuno y estaba bueno

2026-08-27 • via Nuitee
J
JOSE ANTONIO • solo_traveller • mx
10
Nuevamente mi mejor opción en Chihuahua
Pros:

Ya le he mencionado en otras ocasiones

Cons:

Un poco el trato del personal en los desayunos

2026-08-26 • via Nuitee
C
Charles L • solo_traveller • us
8
2026-08-25 • via Nuitee
L
Loya • extended_group • mx
7
Bien
Pros:

El desayuno

Cons:

Que me cobraran las aguas extra en 20 pesos cada una en el restaurant

2026-08-25 • via Nuitee
J
Jose • solo_traveller • mx
9
2026-08-20 • via Nuitee
J
JESUS • solo_traveller • mx
9
Pros:

Todo bien

Cons:

Ojala se pudiera poner las aplicaciones en la tv, como netflix, youtube etc

2026-08-19 • via Nuitee
A
ADRIAN • solo_traveller • mx
5
Puedenejorar el trato al cliente!
Pros:

.

Cons:

Me hicieron esperar mucho para darme la habitación, no me dieron el acceso a WiFi, ña habitación no tenia control de la tv ni del clima

2026-08-18 • via Nuitee
A
Andrea • family_with_children • mx
8
Pros:

Bien!

Cons:

Que no dejen consumir nada en el patio de la alberca!

2026-08-18 • via Nuitee
F
Fernando • family_with_children • us
9
Pros:

El desayuno muy bueno y la ubicaion muy especial

Cons:

Nada

2026-08-16 • via Nuitee
A
Agustin • solo_traveller • mx
10
2026-08-12 • via Nuitee
S
susana • solo_traveller • mx
9
Pros:

Cómodo y céntrico

2026-08-12 • via Nuitee
J
JOSE ANTONIO • solo_traveller • mx
10
Sigue como mi hotel favorito
Pros:

Ya me he quedado varias veces y para mi personalmente tiene todo lo que necesito, buen buffet, excelente ubicación, muy buenas instalaciones, personal atento, etcétera.

Cons:

Nada todo bien

2026-08-11 • via Nuitee
C
Caleb • extended_group • us
10
2026-08-10 • via Nuitee
R
ROCIO • solo_traveller • mx
10
Lo que no me gustó
Pros:

El trato del personal de limpieza de las habitaciones

Cons:

Pago por 1 persona extra si las habitaciones eran para 4 personas, renté 2 y éramos 7 personas, tuve que pagar casi 500 pesos por la 7ma persona

2026-08-10 • via Nuitee
G
Guadalupe • solo_traveller • mx
10
Cons:

El desayuno está programado para las 7 y se sirvió a las 7;30, mermando en las actividades del día

2026-08-10 • via Nuitee
V
Vasquez • extended_group • us
3
Got a little less than what you paid for.
Pros:

The pool

Cons:

No mini fridge or microwave in the room.

2026-08-09 • via Nuitee
D
Diana Angelica • solo_traveller • mx
8
2026-08-09 • via Nuitee
A
ABC INC • solo_traveller • pr
10
2026-08-09 • via Nuitee