DoubleTree by Hilton Boston/Westborough

Hotels
•
Doubletree by Hilton
8.7 (546 reviews)
5400 Computer Drive , Westborough , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
Breakfast not included
Parking inconvenience
Limited food quality

Categories

Cleanliness
8.75
The hotel is very clean, with multiple mentions of cleanliness from various reviews.
Service
8.91
Staff were described as friendly and helpful in multiple reviews, though there were some comments about being less personable.
Location
9.06
Great location mentioned several times, very convenient for guests.
Room Quality
8.71
Rooms mentioned as clean and comfortable, with a few complaints about specific furniture.
Amenities
8.54
Amenities like the breakfast buffet were noted positively, but some guests were disappointed that breakfast was not included.
Value for Money
8.6
Good value for room rates, especially with the breakfast plan; however, some parking inconvenience noted.
Food and Beverage
8.15
Mixed sentiments about the food; breakfast not included and some complaints about quality.
Overall Experience
8.91
Overall positive experiences cited by multiple guests, making it a recommended choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:21

Property Description

Luxurious Accommodations
Experience comfort and convenience at the Doubletree Hotel Boston-Westborough. Our spacious guestrooms are equipped with modern amenities like MP3 compatible radios and flat-screen TVs, ensuring a relaxing stay for all guests.

Convenient Location
Situated just moments from Interstate 495, our hotel is the perfect choice for business travelers visiting nearby corporate offices. With a complimentary shuttle service within a 5-mile radius, guests can easily explore attractions such as IBM offices, Worcester Art Museum, and Old Sturbridge Village.

Exceptional Services and Facilities
From versatile meeting and banquet spaces to the on-site restaurant, the Regatta, our hotel offers first-class services to cater to all your needs. Our professional staff is dedicated to making your stay memorable and enjoyable. Book your stay now and experience the best of Westborough at the Doubletree Hotel Boston-Westborough.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 546 reviews
Cleanliness: 8.75
Service: 8.91
Location: 9.06
Room Quality: 8.71
Amenities: 8.54
Value for Money: 8.6
Food and Beverage: 8.15
Overall Experience: 8.91
T
Trisha • couple • us
10
2026-07-09 • via Nuitee
N
Nermine • solo_traveller • eg
8
Pros:

The room was of a good size. The toiletries was available generously.

Cons:

The daily cleaning was fair. No coffee available during the day. Breakfast was expensive.

2026-07-07 • via Nuitee
S
Sage • couple • us
10
2026-06-30 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-06-28 • via Nuitee
N
Nils Harald • extended_group • no
8
2026-06-28 • via Nuitee
M
Margaret • solo_traveller • us
8
Pros:

Location to visit family was convenient, room good size, bed comfortable and grandkids loved the inside heated pool!

Cons:

Had stayed 2 nights of 4, and kept "Do Not Disturb" sign on the door because room was clean enough. I brought trash and exchanged dirty towels for clean while room attendant was in the hall. The hotel was very busy with Fifa fans. We did not put the sign out the third day, but room was not touched!!
We were disappointed breakfast wasn't complimentary like Hampton Inn also a Hilton hotel.

2026-06-25 • via Nuitee
D
dominick • couple • us
10
Pros:

Restaurant

2026-06-25 • via Nuitee
E
Elyse • solo_traveller • us
9
2026-06-25 • via Nuitee
S
Scott • couple • us
8
2026-06-24 • via Nuitee
M
Margaret • couple • us
6
Good location but disappointing.
Pros:

Location was good to visit family. The grandkids enjoyed the inside heated pool.

Cons:

Wifi was intermittent at best, consistently off line. We came and went for 5 days/4 nights and rarely saw any employees other than one person at the desk and the bartender. We had the "Do Not Disturb" sign on the door for two days as our room was clean enough, but on the third day without the sign, no one cleaned the room, emptied the trash or changed the towels.
Even had trouble sending this review because it couldn't connect to the server....

2026-06-23 • via Nuitee
N
Nick • couple • au
7
2026-06-22 • via Nuitee
L
Lynne • couple • us
10
2026-06-22 • via Nuitee
A
Alex • solo_traveller • us
8
Super
Pros:

J’aime bien la piscine et le lit

Cons:

Le prix parce que sur le reçu. C’est 179 dollars pourtant vous prendrez 204.95

2026-06-21 • via Nuitee
F
Floyd R III • solo_traveller • us
10
Pros:

Everything was great

Cons:

Wifi continued to disconnect in my room

2026-06-15 • via Nuitee
R
Ramos • solo_traveller • us
8
Pros:

Nada

Cons:

El precio no fu el precio que me dieron

2026-06-11 • via Nuitee
D
Daniel • couple • us
5
The coffee maker should be checked to see if it work periodically so people who like coffee don’t have to go all the way
Pros:

The bed was very comfortable. The room was clean.

Cons:

The room coffee machine did not work. The cost of a can of beer $12./can.

2026-06-08 • via Nuitee
P
Patricia • couple • us
10
2026-06-08 • via Nuitee
M
Michael • solo_traveller • us
10
2026-06-06 • via Nuitee
D
Daniel Robert • family_with_children • us
8
Good stay - staff helpful
Pros:

Location

Cons:

Breakfast could have been better. No gluten-free bread as we experienced in other Hilton hotels

2026-05-29 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-05-27 • via Nuitee