Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great room quality
Cons:
Heating issues in the room
Small bathroom relative to room size

Categories

Cleanliness
8.75
General positive sentiment about the hotel being clean and well-maintained.
Service
9.25
Staff were friendly and accommodating, providing thoughtful gestures.
Location
8.25
Conveniently located near public transport but slightly far from city center.
Room Quality
9.25
Rooms were described as functional and comfortable with nice design touches.
Amenities
9.25
Excellent amenities including a rooftop pool, spa, and high-quality breakfast.
Value for Money
8.75
Generally considered fairly priced for the quality offered regarding amenities.
Food and Beverage
9.25
Breakfast was repeatedly praised for quality and variety.
Overall Experience
9.25
Guests reported a lovely stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:24

Property Description

Stunning Panoramic Terrace and Top-floor Amenities
Experience luxury at Hotel Kraft with a panoramic terrace boasting a roof garden, restaurant, and a heated winter swimming pool.

Comfortable Rooms and Convenient Location
Indulge in rooms with air conditioning, TV, and minibar, along with daily buffet breakfast. The hotel's proximity to Santa Maria Novella Train Station and top attractions like Santa Maria del Fiore Cathedral make it a prime choice.

Tranquil Setting and Parking Options
Nestled in a quiet residential area near the River Arno and Ponte Vecchio, Kraft Hotel offers a peaceful retreat. Opt for convenient parking at a nominal fee for a hassle-free stay.

Book now for an unforgettable stay at Hotel Kraft in Florence!

Important information:

When booking more than 6 rooms, please note that different conditions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 1527 reviews
Cleanliness: 8.75
Service: 9.25
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
A
Annalise couple gb
10
Pros:

Roof top area
Room

2026-04-18 via Nuitee
S
swanseadude Couples Swansea, Swansea County, South Wales, Wales
10
Short walk from busy areas
Pros:

What a lovely hotel. It's a 4 star but the service is 5 star. The best feature is the roof terrace which is spectacular; There is a restaurant area (also breakfast) and a small pool area with lounges. We enjoyed spending time on the roof terrace after a busy day. Very good breakfast with an egg station. No fresh orange juice.

2026-04-17 via Tripadvisor
L
Luís extended_group br
10
Pros:

Tudo!

2026-04-15 via Nuitee
L
LAURENCE family_with_children fr
10
Très bien hôtel superbe et belles prestations
Pros:

Petit dej super et vue de la salle de pt dej extra.

Cons:

Rien

2026-04-13 via Nuitee
N
N1931NFstevenw Family
8
Great stay
Pros:

The hotel is very nice, lovely views out over the city.
15 min walk to the centre.
Food and drink very good.
Only issues we had being on the 5th floor was staff moving furniture around on the floor above until after 11pm although when mentioned the would stop immediately.
Also don’t leave balcony doors open at night we found mosquitos found their way in.
Would stay again.

2026-04-12 via Tripadvisor
S
sarahmC549UL Couples Edinburgh, Scotland
10
Pleasant stay, amazing breakfast
Pros:

Our experience of the Kraft hotel was very pleasant. The hotel staff are all very welcoming and doing a brilliant job. Our room was spacious enough and there was a kettle and coffee/tea facilities which we welcomed. Our bathroom was well appointed, however, our shower cubicle was not water tight and we had to use a lot of towels on the floor to manage the water which kept flooding out. The bed was large but we did find the mattress a bit firm, the pillows and bedsheets were nice. Unfortunately we were on the ground floor and we found there was some noise from people walking past the window late at night and we also did find it noisy when people walked past our room in the hallway. We were unable to open the window while having curtains / shutters closed. By far the best thing about the hotel was the rooftop area. We sat here and had drinks and breakfast in the morning and it was incredibly pleasant. The breakfast spread was also vast and we had ample choice and all of the food and drinks served to us was high quality. The location of the hotel is ideal for the train station and they held our luggage on the day we checked out. Overall, a very pleasant experience at hotel Kraft and we would recommend.

2026-04-12 via Tripadvisor
J
Jacqueline couple nl
9
Pros:

Goed hotel goed verzorgd hotel, super ligging.

2026-04-12 via Nuitee
R
Renata couple lt
8
Pros:

Breakfast and stunning terrace.

Cons:

Hotel was partly on renovation, this information should be known while booking.

2026-04-12 via Nuitee
L
Lee couple gb
10
2026-04-12 via Nuitee
E
Ereza family_with_children al
10
Pros:

A beautiful hotel, and an amazing staff

2026-04-12 via Nuitee
K
Konstantinos couple gr
10
Pros:

Very nice! close to city center by walk

2026-04-11 via Nuitee
family_with_children se
10
2026-04-10 via Nuitee
H
Hélène couple ch
9
Magnifique
Pros:

Piscine, balcon, chambre confortable, personnel, terrasse, déjeuner

Cons:

Manque d’échantillons dans la salle de bain, uniquement l’un des 2 boutons pour la chasse d’eau marchait, bouteille d’eau à disposition offerte aurait été bienvenue,

2026-04-10 via Nuitee
S
Steve couple be
10
2026-04-10 via Nuitee
J
Jeremy couple gb
10
Incredible staff so helpful- meals were amazing - very quiet location - thank you
Pros:

Excellent in all aspects

Cons:

Nothing

2026-04-09 via Nuitee
L
Lilian couple gb
10
2026-04-09 via Nuitee
J
Jesse couple us
6
Looks great but has a lot of misses
Pros:

It was clean and Aesthetically pleasing

Cons:

Location around the property is dirty getting to the tourist locations which is crazy because it’s near a military compound and USA consulate.

Hot water was janky at best

Ac is locked out at 20 and never once did we see or feel it blow and the lobby is a sauna…..even if locked out allow fan speed or put fans in rooms

Under the dining room I could hear everything from about 0700-2300 at night.

You can hear everything in the stairwell

No smart tv is crazy for an expensive hotel in 2026.

Wi-Fi was horrible in and out all day and night.

2026-04-07 via Nuitee
J
Jack couple gb
10
Pros:

Fantastic location, beautiful room, bright and clean.

2026-04-07 via Nuitee
A
Andreas extended_group de
10
2026-04-06 via Nuitee
R
Rita extended_group pt
10
2026-04-03 via Nuitee