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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Pets allowed
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Games room
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Billiards
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Wheelchair accessible
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Water slide
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Outdoor furniture
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Sun loungers or beach chairs
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Outdoor fireplace
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Shallow end
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Fence around pool
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Quality Inn University Lansing, located in Lansing, is just a stone's throw away from popular attractions like Jack Breslin Arena and Michigan State University, making it the perfect choice for travelers looking to explore the city.
Modern Amenities
Enjoy a comfortable stay with amenities such as express check-in/out, a fitness centre, free WiFi, and a shared lounge. The hotel also offers a business centre, ensuring you can stay connected and productive during your visit.
Easy Accessibility
With a 24-hour front desk, ATM, and vending machines for snacks and drinks on-site, Quality Inn University Lansing prioritizes convenience for its guests. Plus, being only 11 km from Capital Region International Airport, your travel plans are sure to be hassle-free.
Book your stay at Quality Inn University Lansing now for a memorable and stress-free experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The location was great.
There was black mold on the ceiling in the bathroom. There was a man passed out in the pool area with 2 twisted teas next to him in the morning. The music in pool area was to loud in the morning and it smelled weird everywhere
I was unable to check in due to the fact they advertised as pet friendly but when I arrived to check in w two cats they stated they no longer accepted cats. I had to cancel my reservation and am currently working on getting back my late cancellation fee. There was no where in the booking app to check on cats specifically so I was unable to verify before arriving.
Breakfast was fine, the bed was comfortable. The refrigerator and freezer were a nice size
The shower flooded onto the floor no matter how you adjusted it. There were roaches in our room. We didn't not feel safe in the back parking lot. There were people staying close to our room who were clearly using the room to traffic and do drugs. At one point my husband actually found a small baggie of either crack or meth laying in front the door into the hotel. I alerted the front desk staff when we checked out. We also observed people letting others into the building to use the pool.
very nice room and shower, better than i expected
We didnt stay there they had no power
Nothing police were called on us my deposits was kept and I didn’t get a refund back and I paid for a whole day
Not the front desk
The front desk and he gave me the wrong name
This was the absolute worst booking I have ever used.
I had a reservation for 3 nights. After the first night that there was NO air-conditioning. The hot water did not work, the entire place was in dis repair. Un-savory people milling around everywhere. The gap underneath the door was enough to roll a goofball under it. My family did not feel safe. Enough so that we propped the chair under the handle be ause the door did not shut properly.
Come the morning I checked myself and my family out of the hotel vowing to never come back. Forgetting the cost of the 3 nights because booking would not even reimburse me for the days that I did not stay. No matter. Booking.com or the Quality Inn will never be a part of my life again.
Stay away from both. They has little care for the consumer, electing to side with the services that do not deserve to be visited.
Customer service is non existent. Talking to a robot that leads you in circles to avoid speaking to anyone.
Nothing ould have made this trip better. Stay away from this property! And booking.com for that matter
I do not like the fact that the room next to us got kicked out so they kept knocking on our door saying we were loud however we were not even talking at some of the times they came to our door
When I got there to check in my rooms he had me pay separately for my two rooms that was booked together I also paid two 100 dollar fees and when I left I didn’t receive my money he never even left a deposit note or whatever it is you guys do when someone pays cash I paid one off the card and one cash also I think he over charged me because when I swiped my card the first time it took the full amount for both rooms so I had to turn around and pay another 196 again how am I going to receive my deposit back other than that that was only issue but nobody wants to travel and get over charged
I got over charged when I checked in never have I ever had to pay separately for two rooms that was booked together and I think I was over charged and I didn’t receive my deposit back some was paid in cash and one was paid full off card
Breakfast was fine.... Staff and 24hrs access are great. Hot water was quick to arrive in bath and sink.
Previous years they had eggs and sausage for breakfast. The pool is quite cloudy and for this reason we lost some diving toys and a set of blue goggles. Tile floors in the rooms are fine (some places have grungy carpets) but the floor was a little sticky. They only had two handicap parking spots. No ability of adjust temperature in the rooms.
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