Quality Inn University Lansing

Hotels
•
Quality Inn
7.2 (599 reviews)
3121 Grand River Avenue , Lansing , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Pool
Cons:
Unclean rooms
Safety concerns
Poor amenities

Categories

Cleanliness
4.53
Multiple reviews mention unclean rooms, hair between sheets, and cockroaches.
Service
9.5
Some reviews highlight standard service but mention unprofessionalism regarding lost items.
Location
9.54
Convenient location close to stores and restaurants, but some concerns about safety.
Room Quality
6.99
Older rooms with issues such as bugs and falling ceiling, but some guests found them clean.
Amenities
5.52
Bugs and chaos in pool area, and problems with children's amenities and breakfast.
Value for Money
9.48
Some reviews suggest good value for the price, despite issues.
Food and Beverage
6.53
Breakfast received negative feedback for being small and inadequate.
Overall Experience
5.5
General dissatisfaction with cleanliness, safety, and experience, leading to a recommendation against staying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:09

Property Description

Convenient Location
Quality Inn University Lansing, located in Lansing, is just a stone's throw away from popular attractions like Jack Breslin Arena and Michigan State University, making it the perfect choice for travelers looking to explore the city.

Modern Amenities
Enjoy a comfortable stay with amenities such as express check-in/out, a fitness centre, free WiFi, and a shared lounge. The hotel also offers a business centre, ensuring you can stay connected and productive during your visit.

Easy Accessibility
With a 24-hour front desk, ATM, and vending machines for snacks and drinks on-site, Quality Inn University Lansing prioritizes convenience for its guests. Plus, being only 11 km from Capital Region International Airport, your travel plans are sure to be hassle-free.

Book your stay at Quality Inn University Lansing now for a memorable and stress-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 599 reviews
Cleanliness: 4.53
Service: 9.5
Location: 9.54
Room Quality: 6.99
Amenities: 5.52
Value for Money: 9.48
Food and Beverage: 6.53
Overall Experience: 5.5
R
rui • couple • us
8
2026-05-08 • via Nuitee
S
Sabin • solo_traveller • us
10
2026-05-07 • via Nuitee
S
scott • couple • us
8
Good location, comfortable rooms, not impressed with staff and some services.
Pros:

Great location. Staff wasn’t very impressive, just ok. Not very friendly. Wasn’t impressed with breakfast being over by 9am on a weekend. Would go back but will definitely look at other properties first.

Cons:

Gym, location

2026-05-04 • via Nuitee
N
Nancy • family_with_children • us
4
They over charged for graduation weekend
Pros:

Location

Cons:

Run down and hot. Ac did not work well

2026-05-04 • via Nuitee
M
maggie • couple • us
1
It’s old and dirty none of the rooms have windows
Pros:

It’s old and dirty none of the rooms have windows

Cons:

It’s old and dirty none of the rooms have windows

2026-05-03 • via Nuitee
A
Alexandra • solo_traveller • us
1
the owner was upset about the roach and he was very rude
Pros:

I reported to the front desk that it was a roach in my room I did not take a picture the owner told me that I was lying and to get out of his building.

Cons:

I had roach in my room

2026-05-02 • via Nuitee
T
Tera • solo_traveller • us
9
2026-05-01 • via Nuitee
J
Jonathan • family_with_children • us
10
2026-04-28 • via Nuitee
J
Jeremy • family_with_children • us
9
All in all great value for everything they have to offer. I’d stay again
Pros:

Great location. Continental breakfast. And a pool!

Cons:

The room could’ve been cleaner. There were items left behind by last person that stayed. And you can tell the floors havnt been swept and mopped

2026-04-28 • via Nuitee
M
michael • family_with_children • us
3
won't stay at a quality in again.
Pros:

staff was good. breakfast was good.

Cons:

room was lousy. queen beds were only double beds --thought we were getting queens.--with poor mattresses hurt our basks!! room furthest possible. thought we were walking in a factory hallway.

2026-04-26 • via Nuitee
C
Clarence • solo_traveller • us
1
2026-04-22 • via Nuitee
T
Taylor • couple • us
7
2026-04-18 • via Nuitee
T
Tera • solo_traveller • us
9
2026-04-16 • via Nuitee
A
Amanda • solo_traveller • us
4
2026-04-13 • via Nuitee
J
Jackson • solo_traveller • us
1
Pros:

The hotel is located in a good place but their beds are a disappointment. They have me used sheets and towels and were dirty

Cons:

Everything was not right . Thats why it's cheap

2026-04-13 • via Nuitee
T
Timko • family_with_children • us
1
Pros:

Nothing

Cons:

Everything

2026-04-08 • via Nuitee
T
Teson • family_with_children • us
1
pricey, dirty, uncomfortable, rude , nonfunctional
Pros:

bed was stained thru multiple layers of bedding, bathroom light wasnt functional, when standing in line to ask for a different room, just as the person in front of me had a similar request and was told if they don't like their room they could stay elsewhere and refused to give his cash back, I decided it may be best to not do the same

Cons:

staff, cleanliness, functionality. thermostat never controlled room temperature hard to sleep when you're burning up

2026-03-26 • via Nuitee
G
Greg • family_with_children • us
7
Cons:

It was noisy. The first night, people were playing music and yelling bu the pool area until 3 am.

2026-03-14 • via Nuitee
W
Wander56855798164 • Couples
10
Pool and breakfast
Pros:

Nice pool to swim and brekfast

2026-03-13 • via Tripadvisor
R
Robin • family_with_children • us
1
Horrible
Pros:

Nothing

Cons:

It was dirty, the room was cramped and damaged. Breakfast was not edible. Asked for extra pillows and were told there were none. One of the beds had plastic waterproof mattress protectors.

2026-03-12 • via Nuitee