Econo Lodge Salisbury South

Hotels
•
Econo Lodge
6.2 (507 reviews)
1328 Jake Alexander Boulevard South , Salisbury , US
+1 704-431-4542

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Good/strong value for money
Convenient location
Some rooms reported as clean and comfortable beds
Quiet/peaceful in some stays
Easy check-in/out for some guests
Cons:
Serious cleanliness issues (bloody towels, mold, filthy floors, burned/holed bedding)
Amenities lacking or unavailable (no working internet, pool closed)
Room maintenance problems (paint peeling, TV not working, torn vinyl, uneven floors)
Inconsistent service (some rude front-desk interactions)
Sketchy/unsafe-feeling area reported by some guests
Poor parking/untidy exterior/junk behind building
Limited breakfast variety (few fruit options)
Insufficient pillows or uncomfortable beds for some guests

Categories

Cleanliness
3
Multiple reviews call out serious cleanliness problems (bloody towels, filthy floors, burnt/holed bedding, mold in shower, requests for deep cleaning). Overall sentiment for cleanliness is strongly negative.
Service
8
Mixed reports: several guests praise friendly and helpful staff, while a few report rude or unhelpful front-desk interactions (refused towel replacement, argumentative check-in). Overall leans positive given multiple mentions of helpful/friendly service.
Location
8
Location repeatedly described as a positive (several guests note location as the 'only good thing' or convenient), though some mention the area feels sketchy/unsafe. Net sentiment: convenient location but with safety caveats.
Room Quality
5
Room quality is mixed: some guests report comfortable beds and clean rooms, others report problems (TV not working, paint peeling, uneven/torn flooring, insufficient pillows, mold). Overall neutral-to-slightly-below-average.
Amenities
4
Several amenity failures noted: no working internet for some guests, pool closed/no access, limited breakfast variety. Amenities are generally reported as lacking or inconsistent.
Value for Money
8.2
Multiple guests explicitly state the value is very good or better than expected for price paid. Despite issues, perceived value is a clear positive in reviews.
Food and Beverage
5
Limited commentary focused on basic continental breakfast; one mention that breakfast could include more fruit. No strong positives — neutral-to-slightly-below-average.
Overall Experience
8.4
Overall sentiment is mixed but skewed by repeat mentions of good value and helpful staff; some guests say they'd stay again despite problems while others strongly advise against returning. Aggregate impression weighted by those who would return results in a moderately positive overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location in Salisbury, North Carolina
Located just steps away from Rowan-Cabarrus Community College, Econo Lodge Salisbury offers a comfortable stay with easy access to nearby attractions.

Comfortable Rooms with Essential Amenities
Each room at Econo Lodge Salisbury features a cable TV, desk, and en suite bathroom for your convenience. Enjoy a freshly brewed cup of coffee with the in-room coffee machine. Upgrade to a room with a refrigerator and microwave for added convenience.

Complimentary Services and On-Site Facilities
Benefit from a 24-hour front desk, free parking, and complimentary newspapers and coffee in the lobby. Stay connected with free WiFi access and take advantage of the business center during your stay.

Experience the charm of Rowan Museum, explore Grimes Mill Site, and visit Gold Hill Mines Historic Park just a short drive away. Book your stay at Econo Lodge Salisbury for a pleasant and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.2
Based on 507 reviews
Cleanliness: 3
Service: 8
Location: 8
Room Quality: 5
Amenities: 4
Value for Money: 8.2
Food and Beverage: 5
Overall Experience: 8.4
B
Brooke • couple • us
1
Unacceptable staff behavior, serious service animal concerns, and a family forced to leave five days early.
Pros:

The property was easy to get to and conveniently located. Unfortunately, the behavior of the front desk staff overshadowed anything positive about the experience.

Cons:

am extremely disappointed by the unacceptable and unprofessional treatment my friend and her family received at Econo Lodge in Salisbury, NC.

I personally booked the room for my friend, who had recently relocated and was experiencing financial hardship. She had her service dog with her, who assists her with PTSD. When booking, I mistakenly referred to him as an emotional support animal because I did not realize he was a service dog.

Despite my friend explaining the situation and providing the documentation the front desk demanded, staff still charged a pet fee. The following morning, they questioned her AGAIN, demanded proof AGAIN, and continued refusing to remove the charges.

When I stated that we would contact corporate because management was unavailable, staff began threatening to make my friend and her family leave.

Unable to afford the additional fees, my friend ultimately surrendered her service dog. Despite witnessing her leave with the dog around 12:30 p.m. and return without him around 7:30 p.m., staff demanded another pet fee the following morning.

The situation escalated further when a front desk employee began discussing the matter with other guests and antagonizing my friend. When my friend’s daughter calmly and respectfully approached the front desk, the employee told her it was HER fault the family had to leave.

The employee then repeatedly walked past their room yelling that checkout was at 11 a.m. When my friend questioned what was happening, she was told they were being forced to leave because her daughter had gotten involved in something that was supposedly none of her business.

They were then ACTUALLY FORCED TO CHECK OUT FIVE DAYS EARLY.

This raises serious concerns about the treatment of guests with disabilities, service animal accommodations, and the professionalism of the staff. Under the ADA, hotels cannot demand service animal certification or charge standard pet fees for qualifying service animals.

2026-11-07 • via Nuitee
P
Patrilla • couple • us
1
Slum lords
Pros:

YES THIS PLACE BEFORE. BACK IN 2024
TRASHY AND RUDE .HAD TO ASK FOR BETTER ROOM WAS GIVEN A ROOM FOR WHORES BY THE HOUR.BROKEN LOCKS NONWORKING PHONE .AMEN TRASHY SMELLY SPICY SMELL.

Cons:

Staff .look down like I am trash to them

2026-11-05 • via Nuitee
W
Wilson • family_with_children • us
10
2026-11-04 • via Nuitee
P
phillips • family_with_children • us
7
Pros:

Location and smoking room.

Cons:

Loud guest.

2026-11-03 • via Nuitee
R
Redsoxnation1208 • family_with_children • us
10
Pros:

Easy check in, clean and comfortable

Cons:

The security deposit

2026-11-02 • via Nuitee
T
Timothy • couple • us
4
Pests ruined my stay
Cons:

Pests

2026-11-01 • via Nuitee
E
Elizabeth • solo_traveller • us
8
2026-11-01 • via Nuitee
W
Wilson • family_with_children • us
10
2026-11-01 • via Nuitee
W
Wilson • family_with_children • us
10
2026-11-01 • via Nuitee
R
Robinson • couple • us
10
Amazing
Pros:

Soft beds clean and close to everything

Cons:

I love it there

2026-11-01 • via Nuitee
W
Wilson • family_with_children • us
10
2026-10-31 • via Nuitee
M
Madelyn • couple • us
6
Would stay again
Pros:

Friendly staff

Cons:

Needs deep cleaning

2026-10-28 • via Nuitee
W
Wayne • family_with_children • us
1
I would not recommend this motel - stay elsewhere.
Pros:

The location was the only good thing about this place.

Cons:

The front desk was rude, difficult and hard to understand. Fortunately, we were able to get rooms close, but neither were in good condition. The bed was untidy but hoped it was clean. The vinyl was torn and floor uneven which could cause injury if one wasn't wearing shoes. The door did not fit in the doorway so you could clearly see light coming in.

2026-10-26 • via Nuitee
J
johnson • family_with_children • us
8
2026-10-26 • via Nuitee
C
Colleen • extended_group • us
4
Okay.. but clean up the outside around the building or create decent parking spots in back
Pros:

Location and staff.

Cons:

Breakfast could have included a bit more variety of fruits. The back portion of the motel where my friend and I located seemed to have had junkyard all around that portion of the building. It looked sketchy… parked car with brick under back tire. Junk all throughout the back of building- we had to turn around back there. The parking was atrocious! Not room to park near our building all the way in the back, had to park all the way near office.

2026-10-26 • via Nuitee
K
Kelly-Ann • family_with_children • us
3
2026-10-23 • via Nuitee
A
Anayaq • family_with_children • us
10
2026-10-22 • via Nuitee
C
Cody • family_with_children • us
1
Will not be back
Pros:

Nothing, will not return

Cons:

Bed was not comfortable.
Not enough pillows.
Paint peeling off ceiling.
TV did not work.
Water pressure was awful.
Sketchy and unsafe area

2026-10-22 • via Nuitee
W
Wilson • family_with_children • us
10
2026-10-15 • via Nuitee
W
Wilson • extended_group • us
8
2026-10-14 • via Nuitee