Oceano Palace Beach Resort

Hotels
Independent
6.8 (111 reviews)
Ave Camarón Sábalo 2601, Sábalo Country Club, Mazatlán, SIN, 82110 , Mazatlán , MX

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Nice views
Good access to lounges
Cons:
Poor food variety
Elevators not functioning

Categories

Cleanliness
5.51
Elevators are not functioning properly, indicating a lack of maintenance.
Service
8.98
Standard service for a hotel of this rating.
Location
8.02
Nice views from the hotel.
Room Quality
6.47
Room view was not as requested, but acceptable.
Amenities
7.5
Good views and access to lounges and pools.
Value for Money
5.46
Disappointment with the food variety and less than expected all-inclusive experience.
Food and Beverage
4.51
Dinner show provided unsatisfactory experience, though one performer was talented.
Overall Experience
7.98
Mixed feelings due to service issues but good aspects when considered overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:54

Property Description

Recreational Amenities and All-Inclusive Rates Enjoy the outdoor pool, fitness center, and complimentary wireless internet access. Indulge in all-inclusive rates offering meals and beverages at onsite dining establishments.

Dining and Refreshments Satisfy your appetite at one of the hotel's 3 restaurants or grab a drink from the swim-up bar and 2 bars/lounges for a relaxing experience.

Convenience and Comfort Benefit from amenities like a 24-hour front desk, multilingual staff, and free self-parking. Stay in well-equipped guestrooms with flat-screen TVs and enjoy the convenience of daily housekeeping.

Book your stay at Oceano Palace Beach Resort for a memorable experience in Mazatlán's Zona Dorada!

Important information:

  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.8
Based on 111 reviews
Cleanliness: 5.51
Service: 8.98
Location: 8.02
Room Quality: 6.47
Amenities: 7.5
Value for Money: 5.46
Food and Beverage: 4.51
Overall Experience: 7.98
R
Ricardo Octavio family
2
Pros:

muy mal hotel, chafa, sucio, nos robaron las toallas

2025-10-06 via Nuitee
N
Noe family
10
Pros:

Buenos vista al mar y fácil acceso a la playa

2025-10-06 via Nuitee
C
César
8
Vista al mar
Pros:

Habitación vista al mar no de frente como lo había solicitado pero nada mal

2025-09-26 via Nuitee
A
Adrian family
10
Pros:

Nice

2025-09-19 via Nuitee
R
Raymond
10
Pros:

Really nice property and there sister hotels as well Has good views and also different lounges and pools you can go into

2025-08-31 via Nuitee
L
Luz Esther Vallejo family
6
Pros:

Hay varios puntos que considero hay que mejorar, el primero sería la variedad de comida que ofrecen a diario, también quisiera comentar que yo reservé 2 habitaciones con 2 camas matrimoniales cada una y me dieron otras que no correspondían a lo que yo había reservado.
La cena show fue un fracaso pues no dieron de cenar nada de lo que decía previo a hacer reservación.
Lo único bueno de la cena show fue la cantante Ángela, con un espectacular talento.

2025-08-26 via Nuitee
R
Roberto family_with_children
2
Pros:

Pésimo, elevadores no funcionan, su all inclusive es terrible, filas para restaurantes.
Este hotel no está diseñado ni preparado para esa modalidad de all inclusive

2025-07-25 via Nuitee
A
Azucena friends
10
Pros:

Me super encanto

2025-06-30 via Nuitee
L
Lilian family
8
Pros:

Pleasant employees

2025-06-26 via Nuitee
J
JOSE DE LA partner
10
Pros:

No me gusto la playa, el agua estaba con mucha tierra.

2025-05-27 via Nuitee
M
Miguel Aguayo partner
10
Pros:

Excelente el 3x1 !!! Lo q no me pareció aunque en realidad no mucho … solo mejorar los accesos a restaurantes en hrs. Pico ….

2025-05-26 via Nuitee
A
Angelica
2
Pros:

No servian los elevadores, me cobraron cuotas extras desde que llegue, no funcionaban los controles para television, las toallas de la habitacion demasiado viejas, el aire no era bueno

2025-03-19 via Nuitee
J
Jacqueline
4
It was alright
Pros:

Our first room had mold , and the second was freshly painted we had no other option. Food was okay, and drinks.

2025-02-18 via Nuitee
E
Erick
10
Pros:

Super

2025-02-17 via Nuitee
L
Lynda partner
2
Pros:

Firstly I would like to say that the staff and cleanliness of the hotel were above reproach. Special shout out to Luis and Erik, who went above and beyond. Sadly this is all that can be said that was good about this resort. I did my research, read the reviews and picked this resort for a few reasons. Firstly, Expedia states 3 restaurants. This is not the case. There was one restaurant outside of buffet that was spread between 3 resorts. This restaurant did the a la carte on most days but was closed Monday and Tuesday of our stay. First night we did the A la cart I was very ill all night. Buffet was over run with pigeons. They walked all over the "clean tables" and utensils and were frequently shooed out of the kitchen and food area. Second reason I picked this resort as swim up bar, and pools. The swim up bar was closed and we were told hasn't been open in years. The main pool was in horrible shape, loose tiles etc. the second pool has a big sign that says adult only area but was overrun with kids. Security refused to do anything about this. bar at this pool was frequently closed. It wasn't until half way through our vacation that the pool in the adjacent Star Palace was opened. this pool was small but at least the bar was open. the last few nights of our stay, the hotel allowed people to party and blare music past 3 am. it was so bad that people were throwing things off the balconies at the partiers to try to get them to be quiet. Overall I would not recommend this resort.

2025-02-14 via Nuitee
B
Brian partner
8
Pros:

all good

2025-02-01 via Nuitee
C
carolina
8
Pros:

La ubicacion y la atencion

2025-01-27 via Nuitee
U
Ulises partner
8
Pros:

Buen hotel

2025-01-13 via Nuitee
O
Orlando family
8
Pros:

Me gustaria tuvieran un área designada para niños con juegos. Mejorar el tema de la limpieza.

2025-01-12 via Nuitee
M
Maria del Pilar
8
Pros:

Lo que me gusta es la ubicscion

2025-01-04 via Nuitee