Hanoi Boutique House

Hotels
9 (506 reviews)
5 Thanh Ha, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Clean Rooms
Cons:
No Elevator
Dated Facilities
Noise Problems

Categories

Cleanliness
8.46
Rooms were noted to be clean but some concerns about old fixtures.
Service
9.43
Many positive comments about the helpful and friendly staff.
Location
9.47
Central location in Hanoi, close to attractions.
Room Quality
8.42
No windows in some rooms, and some guests found rooms dated.
Amenities
8.95
Basic amenities available but could improve.
Value for Money
8.91
Generally considered good value, although prices seen as a bit high for quality.
Food and Beverage
8.96
No specific mention, assumed standard quality.
Overall Experience
9.43
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:46

Property Description

Welcome to Hanoi Boutique House!

Convenient Location: Situated just steps away from Hanoi Old City Gate, our hotel offers easy access to key attractions like Hoan Kiem Lake and the city center.

Comfort and Convenience: Enjoy our concierge services, allergy-free rooms, and 24-hour front desk for a hassle-free stay. Stay connected with free WiFi and indulge in delicious meals at our on-site restaurant.

Explore with Ease: Take advantage of our bike and car hire services to explore the city at your own pace. Popular landmarks like Thang Long Water Puppet Theater and St. Joseph Cathedral are within walking distance.

Book your stay at Hanoi Boutique House now for a memorable experience in Hanoi!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 506 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
G
Gonzalo couple es
8
Nice place to feel the local life.
Pros:

The host was amazing! Super friendly guy always with a smile and good English. Location is great but also crowded. Nice place to feel the local life.

Cons:

Stairs to the third floor was a bit too much. Location is both good and bad since you cannot access by car and it’s super crowded during the day. The hotel felt a bit outdated.

2026-04-17 via Nuitee
R
Raffaella solo_traveller it
10
Accoglienza e ottima posizione
Pros:

Il titolare è stato davvero gentile, premuroso anche nel portare la valigia su e giù dalle scale (non c'è l'ascensore). Si trova in pieno Old Quarter, in una posizione eccellente per poter girare la città sia a piedi che con i Grab (Uber del Vietnam). La stanza è abbastanza pulita, ampia e come da descrizione.

Cons:

La zona circostante all'Hotel è adibita a mercato ogni giorno: dal mattino presto è abbastanza rumoroso, ma la notte abbiamo dormito tranquillamente. Gli odori del mercato sono particolarmente intensi per chi non è abituato.

2026-04-15 via Nuitee
Z
Zsanett Georgina solo_traveller es
8
Muy bien
Pros:

A great stay overall. If you want to truly experience the vibe of Hanoi’s Old Town, this is the perfect place to stay, as it’s located right on one of the streets in the Old Quarter.

From here, it’s very easy to walk to the market and all the main points of interest.

What really makes the difference is the owner. They are incredibly kind, helpful, and always in a good mood. There’s such a warm and positive energy that makes you feel comfortable right away.

They are always willing to help with anything you need, which makes the stay much more enjoyable.

Overall, a very pleasant and authentic experience.

Cons:

The rooms are quite basic, I won’t lie. In the photos they look brighter and newer than they actually are.
Cleanliness standards are average.

Also, there is no elevator, and the stairs are quite steep. This is important to consider, especially if you have heavy luggage or if your room is on one of the higher floors.

2026-04-13 via Nuitee
S
Sofia couple es
10
Pros:

Lo recomiendo totalmente! Buena ubicación, la habitación estaba super bien y las camas eran cómodas (por fin encontramos una cama que no fuese tan dura!). Estuvieron muy pendientes de nosotras y nos ayudaron con todo lo que necesitamos. Estamos muy agradecidas 😊

2026-04-09 via Nuitee
C
Christopher Michael solo_traveller gb
8
In the heart of the Old Quarter
Pros:

Central location in the heart of Hanoi's Old Quarter. It is in a bustling street lined with traders and shops. Quiet enough overnight though. My double room was a good size, had a comfortable bed and a bathroom with a decent shower. Owner Tien was very helpful and speaks good English.

Cons:

Not too much to complain about on a personal level but some may find the lack of a lift a problem.

2026-04-07 via Nuitee
P
Prajeet solo_traveller gb
10
Tien, the hotel manager was extremely talkative, friendly, and always happy to help. He made us feel very welcome from t
Pros:

The location was great - in Old Quarter so most places were walking distance away

Cons:

N/A

2026-04-06 via Nuitee
A
Aishwarya couple in
9
2026-04-05 via Nuitee
C
Calzado solo_traveller ph
10
Hanoi Boutique House - Great Hotel
Pros:

I like how friendly and accommodating the staff are. The location was great as it was near almost every good tourist spot, especially the Hoan Kiem Lake. The hotel, overall, is clean and comfortable. I'll definitely book again when I visit Hanoi

Cons:

None

2026-04-05 via Nuitee
A
Anne couple nl
10
Pros:

De gastheer (Tien) is super aardig en vrolijk en brengt veel energie mee wat het verblijf extra leuk maakt. Het zit goed gelegen in de Old Quarter en kun je overal goed heen lopen.

2026-04-03 via Nuitee
C
Cloc91 couple fr
7
Pros:

L'emplacement en plein cœur du quartier festif d'Hanoï

2026-04-02 via Nuitee
S
Sharon extended_group au
8
I would not hesitate to stay here again
Pros:

Tien the host made our stay exceptional
Always welcoming, joyful & full of good advice & tips. carried our bags up the stairs and gave us bottled water

Cons:

I would have liked to have had access to a kitchen as the laneway is full of fresh produce

2026-04-01 via Nuitee
E
Ela couple pl
9
Pros:

Bardzo dobra lokalizacja. Standard pokoju odpowiedni do ceny. Pomocny właściciel witajacy każdego gościa,z uśmiechem na twarzy.

2026-03-28 via Nuitee
S
Shoshi couple vn
8
Pros:

בעל המקום שירותי ומקסים. עוזר בכל דבר. השירות הכי טוב שקיבלתי בויאטנם. זה מה שעושה את המקום ולכן מומלץ.
גם מיקום מצוין.

2026-03-25 via Nuitee
B
benedicte couple fr
7
Correct
Pros:

L'hôtel est bien situé mais un peu cher. La literie est confortable.
L'accueil est vraiment agréable.

Cons:

Chambre très petite, la porte de la salle de bain n'est vraiment pas pratique. Le gel douche se trouve au dessus des toilettes soit à l'opposé de la douche. Pas de petit frigo et très peu de place pour les valises.

2026-03-23 via Nuitee
D
Daniel solo_traveller de
10
Pros:

Super nice receptionist!
My room was upgraded

2026-03-22 via Nuitee
R
Raz couple pe
9
Pros:

הצוות היה אדיב מאד ורצה לעזור במה שאפשר, מיקום טוב, נקי ומקלחת מעולה

Cons:

אין מעלית והרגישו קצת את הרעש מהרחוב אבל סהכ לא משהו קריטי

2026-03-21 via Nuitee
S
Sebastian couple de
9
2026-03-19 via Nuitee
A
Ailish couple au
10
Great! Fantastic location.
Pros:

Very comfortable and clean room. Great location - so close to everything, easy walking distance to everything in the old city. Bed was comfortable, air conditioner worked well, hot water also worked well. Very quiet room. Mr Tien was very welcoming, so happy and kind everytime we saw him and vey happy to help - arranged an airport taxi for us, and helped us find somewhere to post things home.

2026-03-19 via Nuitee
V
Violetta Elena couple de
9
Pros:

Lage super zentral. Der Gastgeber ist einfach spitze und kümmert sich um das Wohlergehen seiner Gäste wie Familie!

Cons:

Das warme Wasser hat nur für eine Person zum duschen gereicht.

2026-03-18 via Nuitee
N
Nikki couple nz
8
Pros:

Location was perfect. Really close to old quarter main area.

Cons:

Bed was just a piece of foam. Needs a real mattress. Was basic and more of a hostel. Owner was nice but tried to put us off traveling to the Na Meo boarder crossing to Laos. Definitely is open so go for it!

2026-03-15 via Nuitee