Red Roof Inn & Suites Chestertown

Well received by front desk attendant. Clean room!

Food stains on the carpets, spots throughout the carpets in commons and in rooms.

Wish they had the pool open. The staff is great here and very helpful.

TV and fridge did not work on arrival.

Staff was not welcoming or accommodating. Very dirty facility, not only the rooms but communal areas. Very outdated decor and furnishings. Should not be charging over $100 er night for such accommodations.

Room temperature was good. Room was also very spacious and clean.

worn out carpet, damaged furniture. bug in the bed ect...

The room was very dated. Cigarette burn on comforter. Towel rack in bathroom was hanging off the wall and ceiling had a gaping hole where a light should be. Will not be going back.

Time to upgrade the furniture in the rooms. The staff is doing a GREAT JOB cleaning and providing excellent service.

Well it's not a five-star hotel but then again they don't claim to be a five-star hotel. All in all things were pretty good it is outdated and although I searched everything with my flashlight for bed bugs and did not find a dead one or a live one. Everything functioned like it's supposed to but some fresh paint and maybe shampooing some carpets would be a large improvement towards the musty smell and overall cleanliness. I'm sure you could find a cleaner more updated hotel somewhere but for the price I got a good night sleep for the one night I was passing through. Especially on Labor Day weekend.

Very convenient for the purpose i was there for.

We had a great stay with our two Pups..
The room was very nice and comfortable and very clean.

Knowing that I chose a lower cost room I understand the expectations should not be a Hilton. The grounds were overgrown and when we were leaving there was no one at the front desk. There were holes in the carpet, wall
Paper coming off the walls and our bed had three “throw” pillows, but again I understand at least a place to sleep.

Air conditioner was extremely noisy. Finally had to turn it off to get to sleep. Then the room got hot.
Wi-fi password changed at midnight, so had to go to front desk in the morning to get the new password.
Window curtain was hanging loose at top. Didn't affect night time lighting, but looked bad.
Property not really in very good shape.

Great service

Did not like lack of vending services

Bad experience

Front desk and cleaning lady were nice and helpful. Very accommodating since I had to switch rooms twice. Once for tv not working and second due to overpowering air freshener smell in the room. Rooms are outdated. TV’s definitely need updating. Disappointed that their pool has been out of service. Bedding and sheets were clean and comfortable.

Friendly/helpful staff, clean facilities. Room A/C was leaking condensation into the carpet, soaking it a good 4-5 inches away from the unit. Shower was slow to transition from bath faucet to shower head and never fully switched over (water pressure from the head was adequate, though.) You can tell the place is aging but its still cozy and very serviceable. Pretty decent value for the price. I was satisfied.

Good location.