Montrose at Beverly Hills

Hotels
9.4 (1717 reviews)
900 Hammond Street , Los Angeles , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Decor is dated
Some food and beverage options limited

Categories

Cleanliness
9.38
My room was very clean, comfortable and accommodating.
Service
9.85
Ebony and Carla were extremely kind and helpful both on the phone and in person.
Location
9.79
The location was great. Super safe and quiet neighbourhood.
Room Quality
9.34
The room was beautiful and big. Great shower pressure.
Amenities
9.17
The hotel offers a guest self-serve laundry which was a game changer.
Value for Money
8.83
Goods and services are reasonable considering the offering.
Food and Beverage
9.08
Complimentary coffee was a lovely touch although a wider selection of wine would be appreciated.
Overall Experience
9.75
Thank you for a wonderful stay Montrose, we will absolutely be back!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:17

Property Description

Luxurious Rooftop Pool Terrace
Indulge in relaxation at the rooftop pool terrace with cabanas, offering stunning views of the city. Enjoy a refreshing swim or soak up the sun in style.

Elegant Rooms and Suites
Experience comfort and sophistication in every room, featuring modern amenities like HDTV, fireplace, and a fully stocked mini-bar. Upgrade to a suite with a balcony or kitchenette for added convenience.

Convenient Location
Explore the vibrant neighborhood with attractions like the Sunset Strip, Whisky A Go Go, and Rodeo Drive just minutes away. Unwind in the heart of West Hollywood at Montrose at Beverly Hills.

Book now to experience luxury and convenience at Montrose at Beverly Hills.

Important information:

A smoking fee applies for guests found smoking in their room.

Please note that a maximum of 2 pets is allowed.

Please note that the property can only allow pets with a maximum weight of 50 pounds. The pet fee is $150 + taxes per pet, per stay.

Please note that a daily resort fee of $58.35 includes a City Worker Protection Fee ($11.67) and a Guest Amenity Fee ($46.68), charged by the hotel per room, per night.

-Wine Hour (A nightly hosted event from 17:00 – 18:00).
-Enhanced Wi-Fi
-Morning coffee
-Domestic phone calls
-Luggage storage
-Access to Rooftop pool
-Bicycle use
-Access to Fitness Center
-Complimentary In-room bottled water
-Rooftop tennis courts
-Rooftop pickleball courts
-Sunscreen bar
-In-room Smart TV with streaming capabilities
-Peloton bike in fitness cente
-Yoga classes (on selected days)
-Electric Vehicle charging stations
-Printing and copying services

Photo ID and credit card required at check-in. Daily credit card authorization of $150 is required on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

9.4
Based on 1717 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.79
Room Quality: 9.34
Amenities: 9.17
Value for Money: 8.83
Food and Beverage: 9.08
Overall Experience: 9.75
G
Gianluca • couple • it
10
Fantastico
Pros:

La posizione, la camera perfetta e molto curata

Cons:

L’unico inconveniente era uno sgradevole odore in stanza. Ma del tutto superabile

2026-05-30 • via Nuitee
E
Ege • solo_traveller • it
8
Cons:

staff can be a little unfriendly at times

2026-05-30 • via Nuitee
K
Kate • solo_traveller • za
9
Cons:

There was no kettle for warm water to make tea and no milk in the fridge.

2026-05-29 • via Nuitee
A
Adrianna • couple • ca
10
2026-05-28 • via Nuitee
G
Gabrielle • couple • ch
10
Ich hatte eine sehr schöne zeit dort
Pros:

Super Lage! Die Suite war super schön! Das Rezeption personal war nett . Tennis platz auf dem Dach mit einer wunderschöne aussicht.

Cons:

Parkplatz kostet 70.- dollars pro nacht.

2026-05-28 • via Nuitee
R
Rena • couple • jp
10
2026-05-27 • via Nuitee
O
Omar • family_with_children • ca
10
Good value for money. Good location with car. Safe and decent neighbourhood.
Pros:

Good location, Good clean hotel. Night staff very good. Vallet guys throughout amazing.

Cons:

The house keeping staff.

2026-05-27 • via Nuitee
P
Pauline • couple • ch
7
Pros:

Emplacement idéal et piscine chouette

Cons:

Nous avions prit une chambre plus cher pour avoir un balcon en pensant pouvoir profiter. Sauf que pas de chaise ni table et la balcon sale… voir photo. Enfaite le balcon sert a rien.

2026-05-26 • via Nuitee
G
Garima • couple • nz
9
Comfortable
Pros:

The staff were amazing, clean and well maintained property

2026-05-25 • via Nuitee
M
Michelle • family_with_children • gb
10
2026-05-24 • via Nuitee
D
Dawn • couple • ie
9
Effortlessly cool hotel, with the best staff and well located
Pros:

Quiet residential area, staff were excellent, clean, comfortable beautiful rooftop pool - there was absolutely nothing negative at all

Cons:

So it’s only a small thing but we had to ask for water daily and the charges on room service weren’t clear when we ordered - but none of that would impact us staying again or highly recommending the hotel to others. In fact we are planning to return next year

2026-05-24 • via Nuitee
T
T3196VMmichelleh • Family
10
Wonderful week at the Montrose
Pros:

We had a wonderful week at the Montrose, nothing was too much. The staff were all friendly and went above and beyond to make our stay perfect especially Austin, Maria Joshua, Carla Odie, Edgar and Edwardo. Great location close by all the top tourist spots

2026-05-23 • via Tripadvisor
T
t • solo_traveller • kr
10
2026-05-23 • via Nuitee
L
Leonid • couple • us
10
2026-05-22 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-05-22 • via Nuitee
M
Marjorie • extended_group • br
9
2026-05-22 • via Nuitee
P
phillyvoyagers • Couples
10
Good Choice in West Hollywood
Pros:

We spent a delightful week at the Montrose while exploring art museums in LA. All of the staff are exceedingly friendly and helpful. Our room was a suite with a kitchenette and balcony. The room was clean and well furnished. Housekeeping is by request as is now common. There is a small rooftop pool and deck with complimentary wine served every evening. Coffee is available 24 hours a day in the small restaurant off the lobby (no decaf). The parking valets were friendly and efficient. The immediate neighborhood is mostly residential but is close to many restaurants on Sunset Boulevard and Santa Monica Boulevard. We would stay here again.

2026-05-21 • via Tripadvisor
P
Pavel • solo_traveller • ca
2
A check-in to remember
Pros:

This one is on behalf of my colleague Ruslan who I made the booking for -

My first check-in experience at Montrose at Beverly Hills was unforgettable — unfortunately, not in a good way.

I arrived at a fully prepaid room but without a credit card for the security deposit. My colleague, who booked and paid for both rooms, immediately contacted the hotel to solve the issue remotely. The front desk responded to every possible solution with what felt like their favorite word: “No.”

Cash deposit? No. Online payment? No. Card over the phone? No. Basic empathy? Also no.

The highlight was being told that my room key would stop working at 11 AM the next day unless my colleague arrived in person. I was essentially given two exciting options: sit inside the room and wait, or wander around Los Angeles with my luggage like a side character in a low-budget travel documentary.

The hotel itself is nice, the location is great, and the valet staff was fantastic — friendly, smiling, professional. Meanwhile, the reception team behaved like customer service was a personal inconvenience.

For a 4-star hotel in Beverly Hills, I expected hospitality. Instead, I got a masterclass in unnecessary rigidity and awkward attitude.

Montrose has potential, but the front desk team could really use a reminder that guests are not the enemy.

2026-05-21 • via Nuitee
Y
Yu • solo_traveller • dk
8
2026-05-21 • via Nuitee
P
Pavel • couple • ca
3
Never again
Pros:

Nice neighborhood, quiet street

Cons:

Montrose at Beverly Hills is a perfect example of how a stylish boutique hotel in a great Los Angeles location can completely ruin the guest experience with the front desk attitude.

Before arrival, I emailed the hotel explaining that my colleague would arrive one day earlier without a credit card, and that I would personally arrive the next day to provide the security deposit for both rooms. The hotel never responded — apparently their version of communication is silence.

When my colleague arrived, the real adventure began. Cash deposit? No. Online payment link? No. Credit card over the phone? No. Speaking politely to a paying guest? Also no.

The tone from the front desk felt less like hospitality and more like we owed them money personally. Despite the rooms being fully prepaid, they acted as if we were trying to sneak into the building through the kitchen entrance.

Eventually, they “graciously” allowed my colleague to stay for one night, warning him that his key would stop working at 11 AM the next day unless I appeared in person. Nothing says “welcome to Beverly Hills” quite like threatening to deactivate a guest’s room key.

The funniest part came when I finally arrived, provided the deposit for both rooms, and calmly mentioned that the check-in experience had been unpleasant. Instead of apologizing, the front desk agent said she was surprised her colleagues had even allowed him to check in.

No smiles. No warmth. No effort to help. The only genuinely friendly person at the hotel was the valet guy, who somehow understood the basic concept of hospitality better than the entire reception team combined.

Beautiful property. Great location. But the front desk seriously needs to relearn what the hospitality industry is supposed to be about.

2026-05-21 • via Nuitee