Montrose at Beverly Hills

We had a wonderful week at the Montrose, nothing was too much. The staff were all friendly and went above and beyond to make our stay perfect especially Austin, Maria Joshua, Carla Odie, Edgar and Edwardo. Great location close by all the top tourist spots

We spent a delightful week at the Montrose while exploring art museums in LA. All of the staff are exceedingly friendly and helpful. Our room was a suite with a kitchenette and balcony. The room was clean and well furnished. Housekeeping is by request as is now common. There is a small rooftop pool and deck with complimentary wine served every evening. Coffee is available 24 hours a day in the small restaurant off the lobby (no decaf). The parking valets were friendly and efficient. The immediate neighborhood is mostly residential but is close to many restaurants on Sunset Boulevard and Santa Monica Boulevard. We would stay here again.

This one is on behalf of my colleague Ruslan who I made the booking for -

My first check-in experience at Montrose at Beverly Hills was unforgettable — unfortunately, not in a good way.

I arrived at a fully prepaid room but without a credit card for the security deposit. My colleague, who booked and paid for both rooms, immediately contacted the hotel to solve the issue remotely. The front desk responded to every possible solution with what felt like their favorite word: “No.”

Cash deposit? No. Online payment? No. Card over the phone? No. Basic empathy? Also no.

The highlight was being told that my room key would stop working at 11 AM the next day unless my colleague arrived in person. I was essentially given two exciting options: sit inside the room and wait, or wander around Los Angeles with my luggage like a side character in a low-budget travel documentary.

The hotel itself is nice, the location is great, and the valet staff was fantastic — friendly, smiling, professional. Meanwhile, the reception team behaved like customer service was a personal inconvenience.

For a 4-star hotel in Beverly Hills, I expected hospitality. Instead, I got a masterclass in unnecessary rigidity and awkward attitude.

Montrose has potential, but the front desk team could really use a reminder that guests are not the enemy.

Nice neighborhood, quiet street

Our stay was absolutely wonderful from start to finish. The room was beautifully designed, warm and incredibly comfortable, with eclectic artwork and a cozy ambiance that made it feel like a true home away from home. What really made the experience unforgettable, though, was the staff. Maria, Austin, and Edgar went above and beyond to make my mom, sister and I feel genuinely welcomed and cared for throughout our stay. If you’re in the area and looking for a place that combines comfort and exceptional service, this is the spot. Be sure to ask for Maria, Austin, and Edgar. They’ll make your stay extra special!

Eduardo at the Montrose at Beverly Hills was absolutely exceptional. From the moment I sat down, his energy, professionalism, and attention to detail stood out immediately. He was incredibly attentive without ever being overbearing, made amazing drink recommendations, and every cocktail was crafted perfectly. Beyond that, his personality was top-tier — welcoming, charismatic, and genuinely made the entire experience feel elevated and memorable. You can tell he truly takes pride in what he does. Hospitality like that is rare, and Eduardo completely exceeded expectations. If you’re at the Montrose, do yourself a favor and sit at his bar on the rooftop!

Highly recommanded hotel in the heart of Beverly Hills. Close to almost everything, especially if you would like to do some shopping.
Your business trip will be extremely smooth and the staff team will make sure of that.
You can find all the needed amenities there, from Gym to Pool.
Rooms are well maintained and very artsy and super clean.
Salute to the Valet team, Sasha, David and the whole crew! Top members.
Book it and you won't regret it.
You will find some bit of noise from other rooms but the atmosphere remains good.

Property conveniently located. Had some Hollywood character . We were upgraded to a suite which was excellent

Amazing location and super cool vibes