Quality Inn & Suites Monroe

Hotels
•
Quality Inn
7.2 (502 reviews)
2351 West Roosevelt Boulevard , Monroe , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Outdoor pool - seasonal

Review Highlights

Pros:
Good location (close to restaurants and shopping)
Reasonable price / good value for a budget hotel
Helpful and courteous front-desk staff (multiple positive mentions)
Decent/continental breakfast noted by several guests
Some rooms reported as spacious with comfortable beds
Cons:
Cleanliness issues: dirty towels, stained bed covers, clogged tub and related complaints
Maintenance problems: broken AC, plumbing issues, damp rooms
Noise disturbances: trucks, dumpster banging, late-night socializing
Inconsistent service: reports of unfriendly or rude staff and poor handling of issues
Broken or limited amenities: ice machine out of order, vending/pricing complaints, limited breakfast variety
Occasional safety/odor incidents (marijuana smell, suspicious activity reported)
One report of deposit not returned

Categories

Cleanliness
6
Mixed reports: several guests reported dirty towels, stained bed covers, clogged tub mat and other grime, while a number of reviews explicitly praised clean rooms or noted no bedbugs.
Service
8
Generally praised for helpful and courteous front-desk staff and several mentions of outstanding service, though a few guests reported unfriendly or rude staff and issues like disconnected Wi‑Fi or rude breakfast attendants.
Location
8.5
Consistently noted as convenient and well-located — close to restaurants, shopping and businesses; well suited for quick overnight stays.
Room Quality
6
Mixed-to-negative: multiple reports of broken AC, damp rooms, synthetic sheets causing discomfort, plumbing/fixture problems and occasional odors or smells; some guests did report spacious rooms and comfortable beds.
Amenities
6.8
Basic amenities available but inconsistent: continental breakfast present, but limited variety; reports of ice machine broken, vending issues and visible need for property updates/renovation.
Value for Money
8.5
Frequently called good value — reasonable price for budget accommodations and suitable for short stays.
Food and Beverage
6.5
Breakfast described often as continental/reasonable by several guests, but others reported poor quality, limited options, no juice and inattentive or rude attendants.
Overall Experience
7.3
Overall mixed: many guests found the stay adequate or good for short visits (good value, helpful staff), while others reported serious issues (cleanliness, maintenance, noise or safety concerns) that led to very negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Convenient Location
Quality Inn & Suites Monroe hotel, just 15 miles east of Charlotte, offers easy access to major attractions and nearby activities. Situated off U.S. Highway 74, this hotel is a perfect choice for both leisure and business travelers.

Full-Service Amenities
Enjoy a range of amenities including a seasonal outdoor pool, free hot breakfast, and complimentary passes to a nearby health club. The hotel also provides free high-speed Internet, newspapers, and local calls, ensuring a comfortable stay for all guests.

Business-Friendly
Catering to business travelers, the hotel features a business center, meeting room, and fax services. Executive suites and non-smoking rooms are available, offering convenience and comfort for those traveling for work.

Book your stay at Quality Inn & Suites Monroe for a memorable and hassle-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

7.2
Based on 502 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 6
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 7.3
J
Jeremy • couple • us
8
We enjoyed our day. It was nice.
2026-11-04 • via Nuitee
C
Chelsey • couple • us
10
2026-11-03 • via Nuitee
L
Lee • family_with_children • us
9
2026-10-31 • via Nuitee
M
Marie • family_with_children • us
9
Comfortable affordable happy there were no bedbugs decent breakfast
Pros:

Gave us a good room, not too loud.

Cons:

It’s a budget hotel can’t like everything.

2026-10-26 • via Nuitee
K
Kamara • couple • us
7
2026-10-22 • via Nuitee
D
David • couple • us
7
2026-10-19 • via Nuitee
G
Guevara • solo_traveller • us
10
2026-10-17 • via Nuitee
M
MICHELLE • couple • us
10
2026-10-15 • via Nuitee
K
Kelly • solo_traveller • us
7
2026-10-12 • via Nuitee
B
Blanco • solo_traveller • us
1
Mr.
Pros:

Continental breakfast

Cons:

The first room they gave me had no air conditioning and the second room had a dirty towel next to the bed both bed covers were filthy with stains and the bathtub drain was clogged with a dirty peeling tub mat and the toilet seat was loose and the the wrong size and shape for the toilet.
Very disappointed, special since I had stayed there recently for two days and had a very different experience.
I will not be staying there again especially after my last experience.

2026-10-11 • via Nuitee
E
Erinson Roney • couple • pe
10
2026-09-19 • via Nuitee
G
Granger • solo_traveller • us
10
2026-09-15 • via Nuitee
A
Ayala Gomez • solo_traveller • us
10
2026-09-11 • via Nuitee
B
Braxton • solo_traveller • us
7
Pros:

I forgot about it

2026-09-10 • via Nuitee
G
Guy • extended_group • us
6
It met the needs, nothing more
Pros:

Location

Cons:

The room door would not shut properly. Had to be slammed very hard.
The bed sheet were some kind of synthetic instead of cotton. The caused me to sweat, but would not absorb sweat
The outside "Quality Inn" sign was not lit around 11PM. I almost drove by the hotel.

2026-09-06 • via Nuitee
D
Doster • solo_traveller • us
10
2026-09-06 • via Nuitee
M
Mykola • solo_traveller • us
8
2026-09-04 • via Nuitee
D
Douglas • solo_traveller • us
10
2026-09-03 • via Nuitee
C
Cathy • couple • us
9
2026-09-01 • via Nuitee
D
Danielle • family_with_children • us
1
Dreadful. We switched to another hotel.
Pros:

Nothing

Cons:

The first rooms AC was broken. The second room smelled like marijuana. We also watched a half naked male open the door for what was very clear a hooker.

2026-08-31 • via Nuitee