Renaissance New York Chelsea Hotel

Hotels
•
Renaissance Hotels & Resorts
8.4 (1863 reviews)
112 West 25th Street , New York , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful room view
Cons:
Cleanliness issues
High prices
Small room size

Categories

Cleanliness
7.98
Rooms are in need of more thorough cleaning and some cleanliness issues were noted.
Service
9.45
Staff was friendly and accommodating, providing a high level of service.
Location
9.49
Great location with close proximity to subway stations and key attractions.
Room Quality
7.44
Rooms are small and stuffy with some issues related to maintenance.
Amenities
8.47
Amenities were decent but some issues with snack provisions and room features.
Value for Money
7.93
Prices perceived as high relative to the quality and issues experienced.
Food and Beverage
7.48
Restaurant experiences noted as having low standards and poor service.
Overall Experience
8.95
Overall a mix of good and bad experiences, but a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:41

Property Description

Luxurious Accommodations
Experience comfort and style at Renaissance New York Chelsea Hotel with air-conditioned rooms, modern amenities, and attentive service. Relax in well-appointed rooms featuring a desk, flat-screen TV, and plush bedding for a restful stay.

Convenient Location
Located just 1.1 km from Penn Station, our hotel offers easy access to iconic landmarks like the Flatiron Building, The High Line, and Madison Square Garden. Explore the best of New York City right at your doorstep.

Exceptional Facilities
Indulge in top-notch facilities including a fitness centre, terrace, and a restaurant/bar. Enjoy the convenience of room service, free WiFi, and a 24-hour front desk for a seamless stay. Book now for an unforgettable experience at Renaissance New York Chelsea Hotel.

Important information:

The resort fee includes: - $30 daily food and beverage credit
- Enhanced WiFi
- Daily priority bike rental for 2 people (4 hour rental - includes helmet, map and lock)
- Downtown Hop Off / Hop On – NYC Top View Tours for 2 people (one time during stay)
- Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)
- Discount to local area Day Spa

The resort fee includes: - $30 daily food and beverage credit - Enhanced WiFi - Daily priority bike rental for 2 people (weather permitting, 4 hour rental - includes helmet, map and lock) - Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.4
Based on 1863 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.95
R
Raviel • couple • il
2
פחות טוב , אמליץ לאנשים אחרים לא להגיע למלון הזה
Pros:

יחסית קרוב למרכז

היה מים בחינם בכניסה שזה נחמד

Cons:

המעליות- 2 מעליות ל40 קומות זה בושה (בפועל יש 4 אבל 2 מהן שירתו את האנשים שבאו מבחוץ למועדון לילה שיש במלון)
אופן התשלום לא הוסבר נכון , תחילת נאמר בצ׳ק אין שחייבו על כלל הסכום ושאלתי כמה פעמים האם אצטרך לשלם עוד משהו או שהחשבון שולם , נאמר ששולם .
בהמשך בכל בוקר קיבלתי הודעה עם סכום אחר שאני מחויב עליו לאחר כמה ימים ביררתי עם המלון בנוגע לזה , נאמר לי שהם רק מחזיקים באשראי שלי ובפועל לא חויב כלום , הדבר הזה גרם לי לבלבול גדול בהתנהלות הכלכלית שלי במהלך הטיול מכיוון שחשבתי שכבר הכל שולם בצ׳ק אין .
בנוסף המלון אמר לי שיש לי 30 דולר בקרדיט שאני חייב להשתמש בהם בכל יום , במידה ולא אשתמש עדיין אני יחוייב עליהם .

בנוסף באזור שהמלון נמצא בו לא סימפטי בכלל להסתובב בו , במיוחד בלילה .

דבר נוסף כל פעם שביקשנו משהו מהשירות חדרים, דלפק קבלה לקח המון זמן עד שקיבלנו את מה שביקשנו

לדעתי האישית הארוחת בוקר לא שווה את המחיר שמבקשים עליה.

2026-07-25 • via Nuitee
G
Georgios • couple • us
8
2026-07-25 • via Nuitee
N
Nemanja • couple • rs
9
2026-07-25 • via Nuitee
F
Francesca • couple • it
9
2026-07-25 • via Nuitee
J
Jackeline • couple • us
10
2026-07-24 • via Nuitee
R
Rosa • couple • us
10
Pros:

Friendly, courteous staff and accommodating

Cons:

They could use better pillows

2026-07-22 • via Nuitee
C
Carlos Eduardo • couple • br
9
2026-07-22 • via Nuitee
J
Jess • family_with_children • gb
8
Great location and friendly staff at this hotel
Pros:

The staff are so friendly and the hotel is in a great location. The beds are so comfortable and a good size

Cons:

There were no robes in the rooms or basic toiletries. The coffee machine was hard to use - needs to have some more amenities
There should be room service

2026-07-20 • via Nuitee
W
Wolfram • family_with_children • us
9
Pros:

Nice Rooms, friendly staff, water for free, great location.

Cons:

We could Not access easily the roof top bar with swimming pool. The hotel is quite expensive but this applies to the entire city.

2026-07-20 • via Nuitee
R
Ran • couple • il
9
2026-07-20 • via Nuitee
L
Lukáš • family_with_children • cz
8
2026-07-18 • via Nuitee
G
GIANFRANCO • couple • ch
10
2026-07-18 • via Nuitee
G
Gavri • solo_traveller • il
9
2026-07-16 • via Nuitee
P
Pedro • extended_group • pt
8
2026-07-16 • via Nuitee
P
p junqueira • solo_traveller • br
9
2026-07-15 • via Nuitee
G
Grier • couple • us
10
2026-07-15 • via Nuitee
A
Anthony • couple • us
10
2026-07-14 • via Nuitee
M
Marcus • couple • us
5
Hotel is ok if you don’t care about paying your money and not able to take advantage of the amenities.
Pros:

Location is great!

Cons:

The beds wasn’t comfortable at all. The pool is not accessible for guest only from 9am - 12pm on the weekends from what I was told. And the rooftop bar is not accessible for guest you will have to book a reservation just to go to the bar

2026-07-13 • via Nuitee
A
Anders • family_with_children • dk
3
Dårlig værdi for pengene.
Pros:

Venligt og hjælpsomt personale

Cons:

Vanvittigt overpriced. Der stank voldsomt på værelserne af en eller anden klam tæpperens. Vi måtte bede om et andet værelse og der stank også men meget mindre. Hotellet virkede slidt og dårligt vedligeholdt. Der var ingen sjæl og det er ikke et sted jeg har lyst til at overnatte igen.

2026-07-13 • via Nuitee
M
Mauricio • couple • br
9
Ótimo hotel em chelsea!
Pros:

Tudo muito limpo
Hotel aparenta ser novo!

Cons:

O quarto é pequeno, mas em geral a estadia foi ótima!
O quarto não possuía frigobar mas quando solicitamos um a recepção, fomos prontamente atendidos!

2026-07-10 • via Nuitee