Renaissance New York Chelsea Hotel

Hotels
•
Renaissance Hotels & Resorts
8.4 (1849 reviews)
112 West 25th Street , New York , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful room view
Cons:
Cleanliness issues
High prices
Small room size

Categories

Cleanliness
7.98
Rooms are in need of more thorough cleaning and some cleanliness issues were noted.
Service
9.45
Staff was friendly and accommodating, providing a high level of service.
Location
9.49
Great location with close proximity to subway stations and key attractions.
Room Quality
7.44
Rooms are small and stuffy with some issues related to maintenance.
Amenities
8.47
Amenities were decent but some issues with snack provisions and room features.
Value for Money
7.93
Prices perceived as high relative to the quality and issues experienced.
Food and Beverage
7.48
Restaurant experiences noted as having low standards and poor service.
Overall Experience
8.95
Overall a mix of good and bad experiences, but a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:41

Property Description

Luxurious Accommodations
Experience comfort and style at Renaissance New York Chelsea Hotel with air-conditioned rooms, modern amenities, and attentive service. Relax in well-appointed rooms featuring a desk, flat-screen TV, and plush bedding for a restful stay.

Convenient Location
Located just 1.1 km from Penn Station, our hotel offers easy access to iconic landmarks like the Flatiron Building, The High Line, and Madison Square Garden. Explore the best of New York City right at your doorstep.

Exceptional Facilities
Indulge in top-notch facilities including a fitness centre, terrace, and a restaurant/bar. Enjoy the convenience of room service, free WiFi, and a 24-hour front desk for a seamless stay. Book now for an unforgettable experience at Renaissance New York Chelsea Hotel.

Important information:

The resort fee includes: - $30 daily food and beverage credit
- Enhanced WiFi
- Daily priority bike rental for 2 people (4 hour rental - includes helmet, map and lock)
- Downtown Hop Off / Hop On – NYC Top View Tours for 2 people (one time during stay)
- Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)
- Discount to local area Day Spa

The resort fee includes: - $30 daily food and beverage credit - Enhanced WiFi - Daily priority bike rental for 2 people (weather permitting, 4 hour rental - includes helmet, map and lock) - Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.4
Based on 1849 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.95
J
Julian • couple • us
10
Pros:

View and clean

2026-07-04 • via Nuitee
J
John • couple • us
9
2026-07-01 • via Nuitee
G
Göksu • family_with_children • tr
7
2026-06-30 • via Nuitee
I
Irene • extended_group • us
8
We had a nice stay.
Pros:

Room decor is fun and different for a Marriott :)

Cons:

Fire rescue team coming in for something on the roof bar. Staff were not well informed or very communicative.

2026-06-30 • via Nuitee
D
Davis • solo_traveller • us
8
The stay was great just lack basic amenities
Pros:

Walking distance to places

Cons:

No microwave or refrigerator in the room and the air conditioning was not that great the air was not cold only coolmaybe low on Freon

2026-06-30 • via Nuitee
D
Davis • extended_group • us
9
All was well except lack of amenities
Pros:

Convenient to shopping

Cons:

No refrigerator or microwave or ice machine on each floor had to go to the basement

2026-06-30 • via Nuitee
C
Clay • couple • us
5
2026-06-29 • via Nuitee
N
Nick • couple • gb
5
2026-06-27 • via Nuitee
C
Cihan • couple • tr
10
Thank you
Pros:

Thank you

Cons:

Thank you

2026-06-26 • via Nuitee
D
Derek • family_with_children • za
6
2026-06-24 • via Nuitee
M
Marjorie • couple • us
6
2026-06-23 • via Nuitee
A
Ariel • couple • us
7
Helpful Staff- clean environment
Pros:

Clean

Cons:

Clean

2026-06-23 • via Nuitee
U
Uriburu French • solo_traveller • ar
8
2026-06-20 • via Nuitee
P
Peter Jan • extended_group • nl
6
OK...
Pros:

Kamer was OK. Locatie in Chelsea, OK, maar erg druk.

Cons:

Faciliteiten voor gasten. Was erg druk in hotel. Relatief hoge kamerprijzen (vanwege NBA playoffs New York Knicks waarschijnlijk). Hotel met veel verdiepingen. Lange wachttijden bij lift. Had 'een mega hoekkamer' geboekt. Dat 'mega' viel een beetje tegen.

2026-06-19 • via Nuitee
Y
Yuktaa Sri • extended_group • us
8
2026-06-16 • via Nuitee
L
Luca • family_with_children • it
8
2026-06-15 • via Nuitee
M
Matteo • extended_group • it
4
Embarrassing
Pros:

Position. Stop.

Cons:

* The windows have zero soundproofing. You can hear everything, even from the higher floors — actually, it’s even worse up there.
* There is no free Wi-Fi. You have to pay $9 per day just to send messages, and if you want actual internet access, it’s $15.90 per day. Seriously? Are we in New York City or in some remote village?
* The bathroom toilet makes strange noises for about five minutes after every flush.
* There is no wardrobe. Yes, serious hotels in New York have wardrobes. This one does not.
* Constant noise from the venue/bar upstairs, with people yelling, coming and going drunk at all hours.
* There is no minibar or refrigerator in the room. We booked a King Corner Room with City View, supposedly one of the better rooms. It’s ridiculous that you can’t even keep a bottle of water cold.
* Rude staff, especially the useless guy sitting near the elevators. I’ll be making a public complaint about him. Extremely rude. I understand you’re unhappy with your life, but that’s not our fault.
* Homeless people standing right outside the entrance bothering guests the moment they walk out, repeating nonsense and harassing passersby, while the staff does absolutely nothing about it. Embarrassing.

For a hotel that presents itself as a premium property, this experience was completely unacceptable. I would not stay here again and would not recommend it to anyone visiting New York.

2026-06-12 • via Nuitee
M
Maximilian • couple • de
1
Schrecklich laut - nie wieder
Pros:

Nur die Lage

Cons:

Es ist schrecklich gewesen. Es war ein Club oberhalb des Hotels. Man hat den Pool verkauft und einen Club daraus gemacht. Bis 4 Uhr morgen laute Musik und Bass. Wir mussten das Zimmer wechseln. Schrecklich. Das Zimmer hatte dann nicht die Aussicht.

2026-06-11 • via Nuitee
M
Maeve • solo_traveller • au
6
Pros:

Great location and staff are friendly. Nice view from the 23rd floor.

Cons:

Very slow elevators (they block off 2/4 each weekend for the club that's on premises).

Had to ask 3x to get the travel crib that should have been there on check in.

Very expensive for what is provided - small room, had to have bar fridge sent up, no water provided each day by room service etc just not a 4 star experience.

2026-06-10 • via Nuitee
L
Ludovica • couple • it
7
2026-06-08 • via Nuitee