Renaissance New York Chelsea Hotel

Hotels
Renaissance Hotels & Resorts
8.4 (1746 reviews)
112 West 25th Street , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful room view
Cons:
Cleanliness issues
High prices
Small room size

Categories

Cleanliness
7.98
Rooms are in need of more thorough cleaning and some cleanliness issues were noted.
Service
9.45
Staff was friendly and accommodating, providing a high level of service.
Location
9.49
Great location with close proximity to subway stations and key attractions.
Room Quality
7.44
Rooms are small and stuffy with some issues related to maintenance.
Amenities
8.47
Amenities were decent but some issues with snack provisions and room features.
Value for Money
7.93
Prices perceived as high relative to the quality and issues experienced.
Food and Beverage
7.48
Restaurant experiences noted as having low standards and poor service.
Overall Experience
8.95
Overall a mix of good and bad experiences, but a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:41

Property Description

Luxurious Accommodations
Experience comfort and style at Renaissance New York Chelsea Hotel with air-conditioned rooms, modern amenities, and attentive service. Relax in well-appointed rooms featuring a desk, flat-screen TV, and plush bedding for a restful stay.

Convenient Location
Located just 1.1 km from Penn Station, our hotel offers easy access to iconic landmarks like the Flatiron Building, The High Line, and Madison Square Garden. Explore the best of New York City right at your doorstep.

Exceptional Facilities
Indulge in top-notch facilities including a fitness centre, terrace, and a restaurant/bar. Enjoy the convenience of room service, free WiFi, and a 24-hour front desk for a seamless stay. Book now for an unforgettable experience at Renaissance New York Chelsea Hotel.

Important information:

The resort fee includes: - $30 daily food and beverage credit
- Enhanced WiFi
- Daily priority bike rental for 2 people (4 hour rental - includes helmet, map and lock)
- Downtown Hop Off / Hop On – NYC Top View Tours for 2 people (one time during stay)
- Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)
- Discount to local area Day Spa

The resort fee includes: - $30 daily food and beverage credit - Enhanced WiFi - Daily priority bike rental for 2 people (weather permitting, 4 hour rental - includes helmet, map and lock) - Museum of the City of New York + Solomon R. Guggenheim Museum tickets for 2 people (one time during stay)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 85 per day.

Location

Guest Reviews

8.4
Based on 1746 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.95
A
Andrew family_with_children us
10
Pros:

Great location and very friendly staff

2026-03-12 via Nuitee
D
demi couple gb
10
Great stay!
Pros:

Really enjoyed staying here. Good location friendly staff and our room was spacious with a great finish. Very cosy!

Cons:

The availability of the roof top bar.

2026-03-09 via Nuitee
M
Maria Laura solo_traveller ar
5
Pros:

Buena ubicacion

Cons:

Poca iluminacion, habitacion muy chica, goteras en el edificio. El desayuno que decia que salia 27 UD parecia estar cubierto con los 30US que daban por dia, pero termino siendo mas caro. Me lo cobraron 57 US

2026-03-09 via Nuitee
J
Jeffrey family_with_children us
8
2026-03-06 via Nuitee
W
Wiktor solo_traveller us
6
2026-03-03 via Nuitee
L
laura couple ie
9
2026-03-03 via Nuitee
L
Legas extended_group us
10
It was fantastic! Would highly recommend staying here.
Pros:

Staff were incredibly helpful, rooms were very clean, and beautiful hotel overall!

Cons:

N/a

2026-03-01 via Nuitee
M
Mohammad couple kw
7
جيد
Pros:

الفندق نظيف

Cons:

في خيارات افضل منه

2026-02-28 via Nuitee
B
Brianna extended_group us
10
2026-02-28 via Nuitee
S
Shuhana extended_group gb
1
2026-02-27 via Nuitee
L
Laura couple br
10
2026-02-27 via Nuitee
V
virginia family_with_children br
7
Pros:

O hotel tem um atendimento bom. Nao tem frigobar, mas eles dao água de graça para levarmos para o quarto. O colchão se movimenta dentro de uma estrutura o que não é muito bom e me pareceu muito usado. Todos os dias ofereciam cokkies a tarde na recepção o que foi muito legal.

Cons:

No primeiro dia o rapaz da recepção me falou que eu tinha direito a um Voucher de 30 dólares para usar por dia, mas que era algo diário, ou seja, se nao usasse em um dia nao poderia usar no outro. Me pareceu pela comunicação- e posso estar enganada- que era um benefício e que seria de graça. Resolvi usar para o meu café da manhã... assinei a nota ... só que quando vi foi cobrado no cartao da reserva. Se não tivesse visto poderia ter feito uso do Voucher todos os dias e ter um debito que nao teria sido munha escolha, isso foi muito desagradável. A comunicação foi falha. Esclareci na recepção.....

2026-02-27 via Nuitee
A
Ana Luiza solo_traveller us
1
2026-02-26 via Nuitee
S
Sally couple es
9
2026-02-25 via Nuitee
J
JEROME couple fr
7
Ok pour la vue très moyen pour le reste
Pros:

La vue

Cons:

Personnels non aimables à l’accueil
Problème d’isolation de la chambre
Pas de parking disponible pourtant annoncé (valet disponible)

2026-02-25 via Nuitee
E
Eve couple us
10
Will definitely stay here again on our next trip to NYC.
Pros:

Location, staff, room with a fabulous view!!

2026-02-23 via Nuitee
A
arseniy extended_group us
6
2026-02-23 via Nuitee
G
Giuliana solo_traveller br
10
Experiência excelente.
Pros:

Hotel bem localizado e com conforto. Staff incrível também.

2026-02-22 via Nuitee
J
Jules Turanskaya family_with_children ua
9
Pros:

Professional staff, spacius rooms, great location.

Cons:

The showerhead was clogged with lime.

2026-02-14 via Nuitee
S
Samuel couple us
7
Decent
Pros:

Good location

Cons:

The hotel needs updating

2026-02-12 via Nuitee