Zone By The Park Kolkata, Newtown

Hotels
6.3 (226 reviews)
Biswa Bangla Conversation Centre, Action Area 1, Newtown , Kolkata , in
+91 33 2324 6300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Available amenities
Cons:
Poor service
Old room quality
Limited breakfast choices

Categories

Cleanliness
5.78
Clean rooms were noted, but issues of poor hygiene and a dirty window were mentioned.
Service
5.25
Multiple complaints about unprofessional and rude service were highlighted.
Location
7.79
The location was praised for its proximity to the convention center.
Room Quality
5.74
Rooms noted as old, with complaints about fittings and lack of basic amenities.
Amenities
6.77
Amenities were mentioned positively, but some were lacking in service responsiveness.
Value for Money
6.73
Prices compared to service quality were questioned.
Food and Beverage
6.28
Breakfast options are limited and in-room dining service was criticized.
Overall Experience
6.05
Mixed reviews overall, with both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:46

Property Description

Indulge in Luxury
Discover a haven of comfort at Zone By The Park Kolkata, where stylish rooms with modern amenities await you.

Unwind and Relax
Take a refreshing dip in the indoor swimming pool or break a sweat at the fitness centre during your stay.

Culinary Delights
Savor delectable meals at the on-site restaurant or enjoy a continental breakfast before starting your day of exploration.

To experience the perfect blend of luxury and convenience, book your stay at Zone By The Park Kolkata now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CCU

Location

Guest Reviews

6.3
Based on 226 reviews
Cleanliness: 5.78
Service: 5.25
Location: 7.79
Room Quality: 5.74
Amenities: 6.77
Value for Money: 6.73
Food and Beverage: 6.28
Overall Experience: 6.05
K
Kushagra • solo_traveller • in
5
Cons:

Rooms are a bit old, need renovation. Upgrading required for rooms, bathroom fittings, flooring etc. Plain white walls look boring, like a govt office. Expected a better set up given that it's a property by The Park. The Park has lowered their standards.

2026-08-04 • via Nuitee
S
Shivam • extended_group • in
1
Bad service
Pros:

Room

Cons:

Service

2026-07-13 • via Nuitee
R
Ranjan • solo_traveller • in
8
2026-07-13 • via Nuitee
M
Mousumi • solo_traveller • in
3
Pros:

Nothing except location

2026-06-23 • via Nuitee
Y
Yash • solo_traveller • in
5
Passable
Pros:

Nothing as such, its an outdated hotel just good enough to pass a night.

Cons:

Their front desk staff is very rude, no proper room service, very outdated and they staff doesn't know how to cater to guests

2026-06-04 • via Nuitee
K
KUMAR • couple • in
10
Pros:

Everything

Cons:

Nothing

2026-06-01 • via Nuitee
P
Prajjwal • solo_traveller • in
10
2026-05-31 • via Nuitee
B
Biswas • solo_traveller • in
10
2026-05-27 • via Nuitee
R
Rohit • solo_traveller • in
10
2026-05-25 • via Nuitee
B
Bishwambhar Kumar • extended_group • in
9
Pros:

New staff, not aware of the policy

2026-05-25 • via Nuitee
G
Gupta • extended_group • in
6
Pros:

Location and breakfast is good

Cons:

Major issue of cleanliness of the rooms.
Needs deep cleanings services

2026-05-22 • via Nuitee
R
Reddy • solo_traveller • in
8
2026-05-18 • via Nuitee
M
Md • couple • in
6
2026-05-18 • via Nuitee
S
Sanjiv • solo_traveller • in
8
2026-05-10 • via Nuitee
D
Debasmita • solo_traveller • qa
5
2026-05-04 • via Nuitee
A
Arun • solo_traveller • in
7
Pros:

Food quality was very good.Restaurant staff was very polite.

Cons:

Restaurant service(time to serve) was slow

2026-05-03 • via Nuitee
S
Shain Neil • couple • in
8
2026-05-02 • via Nuitee
S
Shubham • couple • in
4
2026-04-28 • via Nuitee
A
Anurag • solo_traveller • in
9
2026-04-22 • via Nuitee
A
Atri • solo_traveller • in
6
Cons:

AC not working properly, sometimes temparature change automatically.

2026-04-20 • via Nuitee