Hotel La Basílica Quito

Hotels
9.8 (415 reviews)
Venezuela N8-26 Manabí , Quito , ec

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Children allowed

Facilities

Terrace
Family rooms
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Charming atmosphere
Cons:
Simple breakfast choices
Luggage storage issue

Categories

Cleanliness
10
Rooms were noted as clean and spacious, contributing to a positive sentiment.
Service
10
Staff were described as lovely, friendly, and helpful throughout the stay.
Location
10
The location is excellent, very near all main sights in the historic center.
Room Quality
10
Rooms were spacious with a decent size bathroom and character.
Amenities
9.64
Simple amenities available, but overall sufficient for the hotel type.
Value for Money
9.61
Good value for midrange options in a prime location.
Food and Beverage
9.15
Breakfast was simple but sufficient; some guests sought additional options.
Overall Experience
10
Guests had a delightful stay, praised hospitality, and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:29

Property Description

Historical Charm and Modern Comforts
Hotel La Basílica Quito, located in Quito’s Historical Center, offers a unique stay in a Colonial-style building. Enjoy proximity to top attractions like Basilica of the National Vow and Bolivar Theatre.

Cozy Rooms with City Views
Indulge in the uniquely decorated rooms featuring a seating area, flat-screen TV, and city views from the rooftop terrace. Relax in comfort with the private bathroom and free toiletries provided.

Relaxing Garden and Helpful Staff
Start your day with a delicious continental breakfast and unwind in the garden with a book from the library. The attentive staff is always ready to assist, ensuring a memorable stay.

Experience the perfect blend of history and comfort at Hotel La Basílica Quito. Book now for an unforgettable stay in Quito's historic heart.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 415 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.64
Value for Money: 9.61
Food and Beverage: 9.15
Overall Experience: 10
A
Alice • family_with_children • us
10
A very nice way to start a trip. The host family is amazing and made it a wonderful experience.
Pros:

The breakfast was great!
Such wonderful and kind hosts.

Cons:

Everything was great.

2026-04-24 • via Nuitee
Z
Zander • family_with_children • us
2
Would have been fine if not for the owner
Pros:

Beautiful hotel building, large rooms, great location. But all of this is overshadowed by the woman who works here.

Cons:

The female owner of the hotel is horrible. She tries to nickel and dime you for every single thing, and treats you like you're children. Also beware that there is NO option of luggage storage for a late flight out. She will only offer to charge you the entire cost of the room. This was very inconvenient for us and is completely ridiculous. She has more than enough space. I wish I had seen a review about this before booking because I absolutely would not have booked here.

2026-04-17 • via Nuitee
M
María Xesús • solo_traveller • es
1
Terrible experiencia
Pros:

El hotel es una casona muy bonita, con una decoración de dudoso gusto aunque el edificio es magnífico. Al llegar a la habitación te encuentras sobre la cama los típicos cisnes hechos con las toallas, eso sí, viejas y deshilachadas y unas pinturas indudablemente kitsch. Las habitaciones espaciosas pero sumamente incómodas ya que dan a un patio interior (en Booking pone además que tienen “Vistas a lugares de interés”, pero solo dan al patio), no hay luz natural ni abriendo las cortinas y, si lo haces, quedas totalmente expuesto al público; el desayuno no tiene embutidos ni queso, sí un plato de fruta, UNA tostada y, en una ocasión, un jugo, aunque te ofrecen huevos pero es muy pobre.

Cons:

Muchas cosas que no caben en este espacio: no guardan las maletas después del check out, la incomodidad de la habitación, etc. Pero esto sería lo de menos comparándolo con lo que me sucedió, algo inaudito. Antes de llegar me dijeron por whatsapp que había recepción de 14:00 a 23:00 horas y el check out a las 12:00. Revisé su página web y la de Booking, donde había hecho la reserva. En ambas ponía recepción 24 horas. Cuando lo dije a la señora de recepción, con toda la educación del mundo, recibí por su parte un trato inadmisible: que yo había cogido el hotel por la oferta, que mentía, que ellos nunca se equivocaban porque era un hotel de 13 habitaciones, todo ello llamándome “Mari” y hablándome con desprecio, mientras yo mantenía la calma y la trataba de usted. Y terminó diciéndome que el error era de Booking y que me quejara a ellos. Le dije que así lo haría y me fui a mi habitación. Al cabo de una hora llamó a mi puerta y yo, ingenuamente, pensé que venía a disculparse, pero todo lo contrario: me dijo que me devolvían el dinero y que me “fuera de allí inmediatamente” (sic), que en ese hotel no me querían porque los había chantajeado y amenazado (sic) con poner una reseña en booking y que el dueño no quería que yo estuviese allí. Insistía e insistía, que no era querida allí, que me tenía que marchar. Cuando le dije que no, que yo había pagado y que por favor se fuese, puso el pie en la puerta y me empujó para entrar, sin dejarme cerrarla. Sin palabras. Después alguien del hotel continuó enviándome mensajes por whatsapp, diciéndome que había sido “grotesca”, que había amenazado de mala manera, etc. Probablemente el hotel dirá que esto no sucedió así, pero lo cuento exactamente como fue y guardo copia y fotos de todo. Todavía no salgo de mi asombro y, por supuesto, he puesto una denuncia en el Ministerio de Turismo ya que me dijeron que no tenían libro de reclamaciones cuando lo solicité.

2026-04-15 • via Nuitee
C
Cari • couple • ca
10
Very well situated for exploring Quito. Miriam was so warm and friendly and very happy to assist you with planning your
Pros:

Location, heritage building, staff

Cons:

Nothing

2026-04-12 • via Nuitee
T
Thomas • couple • us
9
Great overnight in the heart of Quito
Pros:

Excellent location, kind owners/staff

2026-04-07 • via Nuitee
R
Robert • couple • us
10
Great location, friendly staff comfortable rooms.
Pros:

We loved everything about this hotel. I wish we could have stayed longer.

2026-04-04 • via Nuitee
D
Dennis • solo_traveller • us
9
Pros:

Great location. Historic building nicely updated into a hotel. Helpful staff.

Cons:

No windows to outside.

2026-03-30 • via Nuitee
E
Erick • couple • us
10
Pros:

Location

2026-03-23 • via Nuitee
M
Marci • extended_group • us
10
Beautiful, family-owned facility in great location.
Pros:

Liked that it was family owned - Miriam was the best!! Location was very central to old town. Breakfast each day had fresh fruit and baked goods. They set up a great tour for us. The rose petals and swan decoration on the beds was spectacular!

Cons:

Nothing

2026-03-18 • via Nuitee
S
Sun Xiatian • solo_traveller • tw
10
Bright, comfortable, central
Pros:

Great location at the centre of Quito downtown - less than 5 mins walk to La Basilica~ with a nice chocolate place (Huma chocolate) and the English Book Shop next door (a wide selection of books about Ecuador and beyond). The hosts were very friendly and generous, offered comfortable and safe airport transfer service. The breakfast was yummy and nutritious, the room was comfortable and bright. The entire hotel interior reminds you of how special this palce is - World Heritage site! Hope to be back again~

2026-03-15 • via Nuitee
R
Rebecca • couple • us
10
Top notch boutique hotel in excellent location near historic district full of Ecuadorian charm!
Pros:

Hotel staff went above and beyond to ensure our comfort during our stay! Sincerely welcome with tour of hotel, dining and activity suggestions, opened breakfast early to accommodate our schedule, available to answer questions throughout the day. Highly recommend!

Cons:

I loved everything!

2026-03-10 • via Nuitee
K
Krista • couple • ca
10
Hotel La Basílica was the quiet refuge in the heart of old town Quito.
Pros:

What a delightful landing pad to explore Quito! Hotel La Basílica is in the heart of Old Town, easy walking distance to the main square, many museums, shops and restaurants. Any of the main tourist attractions were less that $5 by Uber away.

Hotel La Basílica is quietly tucked away behind a discreet door, (locked at all times for top security), opening into a beautiful courtyard. Our room was large and with high ceilings and like the rest of the hotel adorned with artwork. It had a desk and armoire including safe. At night the hotel was very quiet. Housekeeping kept the room immaculate - not just a quick towel refresh.

Breakfast was full and hearty each morning and included in the stay. They very conveniently have in house laundry for a modest price. No vacation time spent at the laundromat!

What made this place special was the hostess, Mariam, who welcomed us with a tour of the hotel including wine cellar and library of tourist books to peruse. She offered neighbourhood advice and a map, and always had filtered water available to refill water bottles. She and her team were always cheerful and positive and we felt safe and welcome in her hotel. She shows pride in the hotel, her city and their visitors. We would highly recommend Hotel La Basílica.

2026-03-08 • via Nuitee
P
Philippe • couple • fr
7
Pros:

Localisation parfaite et très joli bâtiment

Cons:

La personne qui accueille insiste très lourdement pour vous faire prendre des prestations avec l'établissement (taxi... etc...). Elle nous a également proposé à notre arrivée une chambre minuscule ne correspondant pas à notre réservation. Au total soyez vigilants et fermes 😉

2026-03-06 • via Nuitee
M
Michael • couple • us
10
Another wonderful stay in Quito!
Pros:

Our second stay was also wonderful. We had to change our plans slightly before arrival and the hotel was very gracious and accommodating about the change. Our room was again wonderful and we enjoyed being able to walk easily to the Basilica and other attractions in the historic center. We felt very safe in Quito and urge foreign travelers to visit this beautiful and interesting city!

2026-03-05 • via Nuitee
M
Michael • couple • us
10
Wonderful stay in the historic center!
Pros:

Hotel La Basílica was absolutely wonderful! Great location in the historic center, spotlessly clean and well furnished rooms, warm and accommodating staff. Our drivers to and from the airport were also prompt and courteous. Highly recommended!

2026-03-05 • via Nuitee
F
Frederic • couple • fr
8
Excellent rapport qualité-prix
Pros:

Un petit hôtel plein de charme au rapport qualité-prix remarquable.
Idéalement situé au centre historique, tous les sites touristiques se visitent aisément à pied à partir de l'hôtel.
Le staff est sympathique et la gérante fera tout son possible pour vous aider.
Une grande Safety Box dans la chambre, j'ai pu y laisser mon PC et évidemment passeport et carte de crédit. Pour autant, nous n'avons rencontré aucun problème de sécurité en marchant. De toute façon, au centre historique, il y a des forces de l'ordre partout.
L'hôtel assure un service de laundry rapide , efficace et bon marché (sac de linge donné a 8h, récupéré a 16h).
Je recommande aussi le transfert aéroport-hotel à 30 USD. Ça paraît cher mais c'est loin ! La voiture est confortable et le monsieur qui nous a transférés est très sympa.

Cons:

La chambre est sombre, mais c'est la structure même des hôtels historiques avec juste une ouverture sur le patio intérieur.

2026-03-02 • via Nuitee
M
Martin • couple • ar
5
Pros:

La ubicación

Cons:

No nos dejaron guardar las valijas
Nos obligaron a desayunar a las 8
Fueron pasivo- agresivos

2026-02-28 • via Nuitee
L
Linda • couple • us
10
I would enthusiastically recommend this property!
Pros:

Great property in a central location. Staff went out of their way to accommodate anything we asked.

Cons:

No complaints at all.

2026-02-10 • via Nuitee
H
Haris • couple • gr
10
Τελεια
Pros:

Παραδοσιακό μέσα στο ιστορικό κεντρο

Cons:

Τίποτε

2026-01-27 • via Nuitee
K
Karen • couple • us
9
A great stay in historic Quito
Pros:

In historical district, it is in an old building with lots of murals, the staff were kind, friendly and helpful

2026-01-22 • via Nuitee