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Facilities
Property facilities
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Terrace
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Family rooms
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Safety deposit box
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Tour desk
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Japanese garden
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Historical Charm and Modern Comforts
Hotel La Basílica Quito, located in Quito’s Historical Center, offers a unique stay in a Colonial-style building. Enjoy proximity to top attractions like Basilica of the National Vow and Bolivar Theatre.
Cozy Rooms with City Views
Indulge in the uniquely decorated rooms featuring a seating area, flat-screen TV, and city views from the rooftop terrace. Relax in comfort with the private bathroom and free toiletries provided.
Relaxing Garden and Helpful Staff
Start your day with a delicious continental breakfast and unwind in the garden with a book from the library. The attentive staff is always ready to assist, ensuring a memorable stay.
Experience the perfect blend of history and comfort at Hotel La Basílica Quito. Book now for an unforgettable stay in Quito's historic heart.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
The staff is so accommodating, and the rooms are beautifully appointed. Nice warm showers, excellent breakfast included. Two patios, one with a vertical garden. Access to the roof top for a view of the sunrise. We all agreed we would definitely stay there again.
Very clean and within walking distance to many attraction in historic Quito.
El hotel es una casona muy bonita, con una decoración de dudoso gusto aunque el edificio es magnífico. Al llegar a la habitación te encuentras sobre la cama los típicos cisnes hechos con las toallas, eso sí, viejas y deshilachadas y unas pinturas indudablemente kitsch. Las habitaciones espaciosas pero sumamente incómodas ya que dan a un patio interior (en Booking pone además que tienen “Vistas a lugares de interés”, pero solo dan al patio), no hay luz natural ni abriendo las cortinas y, si lo haces, quedas totalmente expuesto al público; el desayuno no tiene embutidos ni queso, sí un plato de fruta, UNA tostada y, en una ocasión, un jugo, aunque te ofrecen huevos pero es muy pobre.
Muchas cosas que no caben en este espacio: no guardan las maletas después del check out, la incomodidad de la habitación, etc. Pero esto sería lo de menos comparándolo con lo que me sucedió, algo inaudito. Antes de llegar me dijeron por whatsapp que había recepción de 14:00 a 23:00 horas y el check out a las 12:00. Revisé su página web y la de Booking, donde había hecho la reserva. En ambas ponía recepción 24 horas. Cuando lo dije a la señora de recepción, con toda la educación del mundo, recibí por su parte un trato inadmisible: que yo había cogido el hotel por la oferta, que mentía, que ellos nunca se equivocaban porque era un hotel de 13 habitaciones, todo ello llamándome “Mari” y hablándome con desprecio, mientras yo mantenía la calma y la trataba de usted. Y terminó diciéndome que el error era de Booking y que me quejara a ellos. Le dije que así lo haría y me fui a mi habitación. Al cabo de una hora llamó a mi puerta y yo, ingenuamente, pensé que venía a disculparse, pero todo lo contrario: me dijo que me devolvían el dinero y que me “fuera de allí inmediatamente” (sic), que en ese hotel no me querían porque los había chantajeado y amenazado (sic) con poner una reseña en booking y que el dueño no quería que yo estuviese allí. Insistía e insistía, que no era querida allí, que me tenía que marchar. Cuando le dije que no, que yo había pagado y que por favor se fuese, puso el pie en la puerta y me empujó para entrar, sin dejarme cerrarla. Sin palabras. Después alguien del hotel continuó enviándome mensajes por whatsapp, diciéndome que había sido “grotesca”, que había amenazado de mala manera, etc. Probablemente el hotel dirá que esto no sucedió así, pero lo cuento exactamente como fue y guardo copia y fotos de todo. Todavía no salgo de mi asombro y, por supuesto, he puesto una denuncia en el Ministerio de Turismo ya que me dijeron que no tenían libro de reclamaciones cuando lo solicité.
The breakfast was great!
Such wonderful and kind hosts.
Everything was great.
The location is ideal close to the main square and the basilica. The rooms are so quaint. The owner and staff made you feel like you were family.
Beautiful hotel building, large rooms, great location. But all of this is overshadowed by the woman who works here.
The female owner of the hotel is horrible. She tries to nickel and dime you for every single thing, and treats you like you're children. Also beware that there is NO option of luggage storage for a late flight out. She will only offer to charge you the entire cost of the room. This was very inconvenient for us and is completely ridiculous. She has more than enough space. I wish I had seen a review about this before booking because I absolutely would not have booked here.
The hotel is situated just down the street from the cathedral and this family takes care of their guests. Delightful!
Beautiful boutique hotel with amazing art and murals throughout. Hotel front is inconspicuous, but inside is amazing. Service also excellent.
Amelia and Byron were outstanding hosts. The rooms are so unique with beautiful art and wood floors. The breakfast was perfect for our stay. Our rooms were extremely clean and perfect for our stay.
We stayed in this lovely small hotel for two nights during our time in Quito. The building is very ornate and rooms are large with good sound proofing. Very friendly host and staff
The
The hotel is very well located within a few minutes walk to the basilica and also the town square.
The facilities are great considering the age of the building. The property has that heritage feel about it which is so nice in the old town area.
The room we had was very spacious and the double glazing on the doors and windows mean there is no noise in any room.
Great value for money and the cleanliness of the whole place is well above standard.
What makes this place is the people. The staff here are so friendly and go out of their way to make sure you feel at home. Even with a language barrier of Spanish and English, translate works beautifully and the host here makes sure that you feel like family as part of your stay.
Recommend you book here and try it out.
Location, heritage building, staff
Nothing
Excellent location, kind owners/staff
Great staff and experience. Great location and easy walking to many great sights and restaurants.
We loved everything about this hotel. I wish we could have stayed longer.
Great location. Historic building nicely updated into a hotel. Helpful staff.
No windows to outside.
We had a lovely stay at Hotel La Basilica. Our room San Agustin was very spacious and clean with a comfortable firm bed.
The location of the hotel is ideal for walking to the Centro histórico.
We felt very safe.
We loved the historic atmosphere of the hotel.
Gorgeous hotel in a beautifully restored old building, right in the middle of historic part of Quito. Every room is different. The owners are there to answer any questions and arrange any tours or transportation. Free breakfast was plentiful. There's a rooftop viewing area where you can see all of Quito. They go out of the way to make you feel part of their family!
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