Toprak Hotel

Hotels
8.2 (290 reviews)
Bahcivan Mh. Meydan 1. Sokak no.8 İpekyolu, Van , Van , TR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.28
Several complaints regarding the cleanliness of rooms and facilities.
Service
9.75
The staff were friendly and helpful, providing good service throughout the stay.
Location
9.79
The location was excellent, with easy access to main sites and city amenities.
Room Quality
6.74
Issues with room ventilation and noise from construction were reported.
Amenities
7.77
Limited amenities with no kettles in rooms and issues with water availability.
Value for Money
9.23
The cost of the hotel was considered good value for the services received.
Food and Beverage
6.78
Breakfast was reported as awful, affecting the overall experience.
Overall Experience
9.25
Mixed experiences, strong service but several issues affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:14

Property Description

Terrace with Stunning Views
Enjoy breathtaking views from the terrace at Toprak Hotel, located just 700 meters from Van Museum.

Convenient Amenities
Benefit from a 24-hour front desk, airport transfers, and free WiFi throughout the property.

Explore the Surroundings
Skiing, cycling, and exploring the historic Van Castle are just a few activities guests can enjoy while staying at our 3-star hotel.

Experience comfort and convenience at Toprak Hotel - book your stay now for an unforgettable trip to Van!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 290 reviews
Cleanliness: 6.28
Service: 9.75
Location: 9.79
Room Quality: 6.74
Amenities: 7.77
Value for Money: 9.23
Food and Beverage: 6.78
Overall Experience: 9.25
A
Ariaie • extended_group • ca
6
Pros:

staff

2026-10-13 • via Nuitee
A
Abbas • solo_traveller • gb
7
Value for your money with central location.
Pros:

Managemet and staff were very polite and helpful

Cons:

I couldn't find any!!!

2026-10-13 • via Nuitee
N
Nategh • couple • ir
10
2026-10-12 • via Nuitee
P
Parisa • solo_traveller • it
8
2026-10-12 • via Nuitee
N
Nafiseh • solo_traveller • ca
9
A pleasant stay with helpful staff
Pros:

Although Toprak Hotel is not a luxury hotel, my guests were very satisfied with the service and facilities. What truly made their stay enjoyable was the hospitality and attentiveness of the staff, especially Ali at the reception. He was extremely helpful, responsive, and patient, making every effort to accommodate their requests and ensure they felt comfortable and well taken care of. His professional and thoughtful approach made a real difference to their experience. Thank you, Ali, and the team for making their stay a pleasant one!

Cons:

nothing

2026-10-11 • via Nuitee
M
Monireh • extended_group • gb
3
Pros:

breakfast was acceptable interms of price

Cons:

The night was cold, and the heating was off during the night. When we asked for heating facilities with reservations, no action was taken, and we were told he was not able to do it; we had to report it to the manager, who was not present. The beds were noisy, and the windows were not double-glazed, which caused wind blowing, causing feeling more colder into rooms. Although we paid for two nights, we decided not to stay for a second night and left the hotel on 08/10/26. I would not recommend this hotel, especially in the winter season

2026-10-10 • via Nuitee
F
Farhad • extended_group • fi
5
2026-10-07 • via Nuitee
A
Amir Reza • extended_group • it
7
2026-10-07 • via Nuitee
S
Seifzadeh • couple • it
7
2026-09-17 • via Nuitee
L
louis • solo_traveller • no
10
best hotel in van with speak english and persian languages
Pros:

best and budget hotel in van with speak wery good english and persian hotel is in midlle of city center you can go all places by walking hotel menager speak wery good english and he is wery helpfull in hotel hawe free informations desk this wery good they ansver all your questions they help you for daily tour with resonible price this my second time here again ı was hapy if you want clean budget and good and frendly staf hotel ı can recomend you toprak otel

Cons:

all thıngs is wery good

2026-09-12 • via Nuitee
A
Andreas • solo_traveller • us
10
clean frendly and budget hotel with central locatıon
Pros:

when ı arrive hotel in the reception ı meet menager harun he gived me turkısh coffe with baklava and we talk abaut 1 hours he gived me informations for abaut van historical and natural places and next day he drive me akdamar ısland hoşap castle and another 3 places we eat local lunch ı did all ı want to do in van in 2 days hotel is wery clean and central in lobi have free tea staf is wery helpfull bus statıons and airport is just 10 minute from hotel breakfast was good price was wery cheap
hotel is built 2019 this mean after earthquake this is wery important because is safe ı recomend all trawelleers because toprak hotel menager and staff speak good english breakfast was wery good van cheese was perfect thanx toprak hotel

Cons:

they are wery helpfull

2026-09-12 • via Nuitee
A
ARNOLD • extended_group • no
10
best clean and cheap hotel in van with speak good english
Pros:

if you looking for clean and budget hotel with out thıng ı can recomend you and they hawe many plus services with that money ı did reservatıons ı can no do any thıngs out ı eat good breakfast hot water fast wifi free tea comfortable wery soft bed helpfull worker and menager cheap daily tours and laundry services

Cons:

my stay was good

2026-09-12 • via Nuitee
S
SADEGH • extended_group • ch
10
ı recomend all trawellers they speak perpect english
Pros:

ı from iran but live in USA ı coming van for see my family in van and stay in toprak hotel 10 days ı did one day reservatıons but hotel was clean and important for staff speak wery good persian language this was inportant because my family they can speak just persian during ten days we stay they did all days wery special for us they organise wery good daily tours with picnic we went muradiye waterfall akdamar ısland and mollakasım swiming places also they many usefull services free informations change money taxi services laundry services ı recomend for all iranians and another country peaple also they speak good english menager harun solwe all problem wery fast

Cons:

ewery thıngs is was wery good

2026-09-12 • via Nuitee
A
Abdolvahed • family_with_children • gb
4
​Dirty rooms and hostile breakfast service completely ruined the stay
Pros:

The administration staff was helpful, but the room was dirty—there were visible black stains on the duvet, and the towels were extremely old. More importantly, the breakfast was awful. The server was very rude, clearly disliked his job, and made no effort to hide it.

Cons:

Management needs to serve edible breakfast, ensure proper room cleanliness, and employ polite dining staff. Regardless, this was my final stay at this hotel.

2026-09-06 • via Nuitee
A
andrey • couple • no
10
thank you for toprak otel
Pros:

I’ve stayed at Toprak Hotel for the second time now, and once again, I had a really nice experience. Everything was just as clean as it was during my first stay, and the staff were always friendly, helpful, and attentive. I also really liked the little touches. They have complimentary tea in the lobby, and having a kettle and tea in the room was such a nice extra. It made the room feel more comfortable and welcoming. I’m really glad I decided to stay at Toprak Hotel again. It’s always a good feeling to come back to a place where you know you’ll be well looked after. I’d definitely stay here again and would happily recommend it to anyone!

2026-09-05 • via Nuitee
S
Sadegh • solo_traveller • gb
6
Pros:

Breakfast was good

Cons:

Probably was dirty and shower no good and also the bathroom door had a key my child went inside and looked it behind himself and dropped the key and also windows no good for children have no safety

2026-08-27 • via Nuitee
A
Ahmad • couple • it
8
2026-08-17 • via Nuitee
R
Rahim • solo_traveller • no
6
2026-08-16 • via Nuitee
J
Javad • couple • de
1
2026-08-13 • via Nuitee
E
Ellie • solo_traveller • de
7
2026-08-12 • via Nuitee