Toprak Hotel

Hotels
8.2 (271 reviews)
Bahcivan Mh. Meydan 1. Sokak no.8 İpekyolu, Van , Van , tr

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.28
Several complaints regarding the cleanliness of rooms and facilities.
Service
9.75
The staff were friendly and helpful, providing good service throughout the stay.
Location
9.79
The location was excellent, with easy access to main sites and city amenities.
Room Quality
6.74
Issues with room ventilation and noise from construction were reported.
Amenities
7.77
Limited amenities with no kettles in rooms and issues with water availability.
Value for Money
9.23
The cost of the hotel was considered good value for the services received.
Food and Beverage
6.78
Breakfast was reported as awful, affecting the overall experience.
Overall Experience
9.25
Mixed experiences, strong service but several issues affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:14

Property Description

Terrace with Stunning Views
Enjoy breathtaking views from the terrace at Toprak Hotel, located just 700 meters from Van Museum.

Convenient Amenities
Benefit from a 24-hour front desk, airport transfers, and free WiFi throughout the property.

Explore the Surroundings
Skiing, cycling, and exploring the historic Van Castle are just a few activities guests can enjoy while staying at our 3-star hotel.

Experience comfort and convenience at Toprak Hotel - book your stay now for an unforgettable trip to Van!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 1 per day.

Location

Guest Reviews

8.2
Based on 271 reviews
Cleanliness: 6.28
Service: 9.75
Location: 9.79
Room Quality: 6.74
Amenities: 7.77
Value for Money: 9.23
Food and Beverage: 6.78
Overall Experience: 9.25
A
arjmandi • couple • de
3
Very bad!
Cons:

I was very disappointed with this hotel. The photos online are very misleading and do not reflect the actual condition of the property. In my opinion, this hotel does not meet the standards of a 3-star hotel.

The room amenities were extremely poor. There was no shampoo, no toothbrush, and almost no basic toiletries provided. Even the slippers were cheap plastic bathroom slippers. The bed sheets were very old and worn out, to the point that the fabric looked damaged and deteriorated.

To make matters worse, the shower was broken when we arrived. We reported the issue immediately, but it took two days before it was finally repaired.

The breakfast was also disappointing. It consisted mainly of boiled eggs, two types of cheese, and a very low-quality cold cut. What was even more surprising was that the staff seemed to ration the boiled eggs, bringing only a few at a time as if they were worried guests might eat too many.

The only positive aspects of this hotel are its convenient location and the polite staff. However, overall the hotel is of very low quality and does not deserve its rating. I would not stay here again and would not recommend it to others.

2026-06-04 • via Nuitee
A
Alfred • couple • nl
8
We enjoyed our stay
Pros:

we enjoyed our stay. The staff were very helpful. The tour with the boat to the island was really well facilitated and that was the highlight of our stay in Van!

Cons:

Breakfast was adequate but not a joy to write home about

2026-06-03 • via Nuitee
I
Ismayıl • family_with_children • az
7
2026-06-01 • via Nuitee
M
Mohammad Taghi • couple • gb
10
2026-05-31 • via Nuitee
M
Mohammadreza • solo_traveller • ch
9
2026-05-30 • via Nuitee
M
Mohammad Taghi • solo_traveller • gb
9
Pros:

Location, friendly and accomodating staff,

2026-05-30 • via Nuitee
J
Julia • couple • ua
9
2026-05-25 • via Nuitee
B
behzad • solo_traveller • it
6
2026-05-24 • via Nuitee
P
Pardis • family_with_children • ir
6
2026-05-20 • via Nuitee
W
Wei Tien • solo_traveller • au
7
Clean and comfortable
Pros:

The staff were very friendly and helpful! We had a great stay, it was clean and comfortable, and they allowed us to park our car in front of the hotel.

Cons:

No parking, but they do note this on the website and there is not a lot that they can do about it, just something to note.

2026-05-17 • via Nuitee
M
Mohsen • solo_traveller • au
9
2026-05-16 • via Nuitee
K
Kristína • couple • sk
10
Pros:

Everything was exactly as described and shown in the photos. The hotel is very good and the staff were friendly and helpful throughout our stay. The atmosphere was calm and quiet, with no noise disturbances, which made for a very relaxing experience. Overall, a great stay and I would happily recommend this hotel.

Cons:

Wifi

2026-05-13 • via Nuitee
S
saeedian • extended_group • ro
7
2026-05-12 • via Nuitee
İlkin • solo_traveller • az
6
Pros:

Maşın saxlamaq üçün yerləri yox idi. Hotelin eksteryeri şəkildə görünən kimi deyildi

2026-05-11 • via Nuitee
A
Alamnia • couple • de
8
2026-05-11 • via Nuitee
B
Babur • couple • gb
7
2026-05-08 • via Nuitee
M
Meister Mori • solo_traveller • ir
10
2026-05-08 • via Nuitee
M
Mohsen • solo_traveller • au
10
2026-05-06 • via Nuitee
A
Adrian • solo_traveller • hu
8
Pros:

Good eberything and u van get a parking place in front of the hotel as well.

Cons:

Nothing to say

2026-05-06 • via Nuitee
H
Hamid Reza • solo_traveller • es
5
2026-05-04 • via Nuitee