Hotel Bennett

Hotels
Independent
9.6 (203 reviews)
404 King St, Charleston, South Carolina, 29403 , Charleston , US

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful and clean facilities
Cons:
Some overpriced food items

Categories

Cleanliness
9.78
The hotel was described as immaculate and very clean throughout.
Service
9.95
Staff praised for being friendly, attentive, and providing impeccable service.
Location
9.89
The location was described as perfect and central, allowing easy access to all areas.
Room Quality
9.64
Guests described rooms as gorgeous, spacious, and well-maintained.
Amenities
9.47
Elegant facilities including a lovely roof top pool and well-decorated common areas.
Value for Money
9.23
Despite some concerns over pricing, the value matches the level of service enjoyed.
Food and Beverage
9.08
Quality of food noted positively, though some items were said to be overpriced.
Overall Experience
9.75
Guests expressed a strong desire to return and highly recommend the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:53

Property Description

Experience the luxurious comfort of Hotel Bennett, where Southern charm meets modern elegance in the heart of historic Charleston.

Indulgent Spa Services
Pamper yourself with a visit to our serene spa, offering rejuvenating massages, body treatments, and facials designed to melt your stress away.

Diverse Dining Options
Savor a culinary delight at Gabrielle, one of our three exquisite restaurants, or enjoy the convenience of 24-hour room service and a cozy café for quick snacks.

Exceptional Amenities
Relax by the outdoor pool, stay fit in our state-of-the-art fitness center, or take advantage of our business center and meeting rooms for your professional needs. Complimentary wired and wireless internet is also at your disposal throughout the hotel.

Elevate your escape to Charleston by booking your stay at Hotel Bennett today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.6
Based on 203 reviews
Cleanliness: 9.78
Service: 9.95
Location: 9.89
Room Quality: 9.64
Amenities: 9.47
Value for Money: 9.23
Food and Beverage: 9.08
Overall Experience: 9.75
H
harryrN6085GC Family Washington DC, District of Columbia
10
Great place in town
Pros:

Great location. Elegant facilities. Food is overpriced and especially breakfast items need an upgrade. Service is generally very good. The Pink Bar is cool. Lovely roof top pool, bars and coffee shop.

2026-01-01 via Tripadvisor
D
dmdan8 Family
10
Must Stay
Pros:

What a truly wonderful experience. The hotel is elegant with a very friendly staff. The location is perfect as it is in the heart of Charleston. We were able to walk everywhere we wanted to go. The beds are super comfortable and the room decor is tasteful, classy, and timeless. I would love to stay here again.

2026-01-01 via Tripadvisor
J
jacobtF3906VI Couples
10
The Hotel Bennett: The Lap of Luxury
Pros:

What a lovely experience the Hotel Bennett was. My wife and I came for our anniversary, and we were truly grateful for our decision to come here. The price of the rooms very much reflects the level of service and care you receive while you are here. We got the basic king sized room, but the space was more than enough for us, and the room itself was gorgeous. The staff here were some of the most friendly and attentive staff I have had the pleasure of meeting. Our rooms were cleaned and serviced 2-3 times a day, depending on whether we were in the room still. They leave little dark chocolates on the pillows for the evening, and it’s such a lovely little touch. The bathtub was quite large, enough for both me and my wife to very comfortably bathe in together. The shower was quite spacious as well. The hotel itself was immaculate, so very clean and smelled wonderful throughout (a common issue we’ve had with many hotels we’ve stayed at). The lobby itself was very welcoming, and so very beautiful. We were so caught up in the beauty and comfort, we forgot to take more pictures of it all.
Also, talk to the concierges here if this is your first visit to Charleston, especially Kevin. There people know everything you could want about this city. Kevin managed to get us into Halls Chophouse down the road that I had been trying to get a reservation for over a month with a night notice. They are very skilled at what they do, and will help make your trip even more memorable.
My wife and I will definitely be back here again in future visits, and would recommend anyone wanting a beautifully comfortable stay to choose the Hotel Bennett.

2025-12-25 via Tripadvisor
K
kaylagV6979DL Solo travel Denver, Colorado
10
Amazing service and great food
Pros:

I had an absolutely incredible experience at Fiat Lux. The staff, especially Heather, were phenomenal and made us feel so welcome. The service was impeccable, and the drinks were outstanding. On top of that, the tomato soup was hands down the best I’ve ever had. This place is truly top-notch and an absolute must-visit.

2025-12-17 via Tripadvisor
R
rmf_travels09 Family Savannah, Georgia
10
Amex FHR stay - great hotel choice!
Pros:

Stayed here with my family and the whole hotel was decked out for the holidays—it felt super festive. Service was excellent! We booked through Amex FHR, and the perks were definitely worth it. We ate at Gabrielle’s for both breakfast and dinner, and everything was delicious.

The only hiccup was a minibar mix-up, they accidentally charged us for items from a previous guest (about $250). Once we brought it up, management fixed it right away.

If you’re looking for a luxury stay in Charleston, this place is definitely worth considering!

2025-11-29 via Tripadvisor
S
shannoncS2569HC Family
10
World class concierge made our experience at a world class hotel
Pros:

From the moment we arrived , Kevin transformed our first mother-daughter getaway into an absolutely exceptional experience!
Kevin didn’t just offer recommendations he curated a couple of experiences we would have never heard about or done on our own!
A private boat tour to one of the oldest lighthouses in the country!! A captain whose heritage is embedded in the waters we were riding on!! He shared personal stories of the history of his family and the area. We saw dolphins, oyster and clam beds, and were able to collect beautiful shells on the island surrounding the lighthouse.
On the second night, Kevin took his hospitality and knowledge a step further, by taking us on a night walking tour through the most prestigious streets and alleys of Charleston. He pointed out beautiful homes, gardens, and fountains while talking about the history and charm of what makes Charleston so unique! During the tour Kevin also acted as our personal photographer by knowing exactly when to stop. Where to stand,
what angle and lighting to use to capture the perfect photo opportunity.
These pictures will provide us such special and lasting memories of our first mother-daughter trip!
What stood out most was Kevin’s warmth and enthusiasm! He matched our energy with every interaction, and left us feeling looked after and appreciated.
Concierge’s often are overlooked and not fully utilized, it’s rare to find someone who takes such pride in their role and makes such a meaningful impact on a trip.
Because of Kevin, our mother-daughter trip was not only enjoyable , it was memorable in a way we’ll talk about for years!! This trip definitely set the bar for future trips! We can’t recommend Kevin and his services with Hotel Bennett highly enough!
If you’re looking for a place to stay in Charleston, check out Hotel Bennett and Kevin can create a tailored itinerary for your experience .

2025-11-25 via Tripadvisor
6
60debih Friends getaway
2
Very disappointed
Pros:

We went to the Lobby Bar and the 3 young women bartenders were rude. I ended up with a knat in my wine and they asked me if I wanted a straw to get the knat out??? I asked to get a fresh glass of wine and she nastily dump my wine out and in the same glass poured me a glass of wine ( not the wine I had ordered ) and barely poured me a regular glass amount. And was nasty about it. I just smiled and didn’t say anything … but I will never come back to that bar and I’ve told a bunch of people how rude these 3 young ladies were.

2025-10-21 via Tripadvisor
7
702elyset Couples
10
This is the place to stay!
Pros:

What a hotel! Elegant, refined, comfortable, friendly...Great location. loved everything about The Bennett! Very helpful staff.

2025-10-10 via Tripadvisor
L
Leigh Regenold family
10
Pros:

Great place to stay! Will definitely stay there again!

2025-10-09 via Nuitee
D
Dan
10
Pros:

Great high end experience.

2025-10-08 via Nuitee
D
Deanna partner
10
Pros:

Splendid!

2025-10-05 via Nuitee
L
Larissa
10
Pros:

Love this place

2025-10-04 via Nuitee
E
Eric partner
10
Pros:

We really enjoyed this hotel. It has become our charleston favorite. Excellent dining options. Love the roof top bar. Views are incredible. King Club was well worth the cost. Staff is very friendly and attentive.

2025-09-30 via Nuitee
J
Jennifer family
10
Pros:

Beautiful hotel, very polite staff, beautiful room rooms. I highly recommend it.

2025-09-28 via Nuitee
S
Stephanie
10
Pros:

Perfect place to stay if you want a luxury hotel walking distance to the best shopping in Charleston.

2025-09-28 via Nuitee
H
Heather
10
Pros:

Beautiful! We loved it!

2025-09-26 via Nuitee
K
Kenneth
4
Pros:

I paid for a deluxe room with a balcony, thinking it was the best way to experience the hotel through an expansive view of the city. They stuck me on the third floor, with a balcony backed up to a concrete wall, and two sides of the building itself flanking the balcony. Zero views of anything. I mean, zero. The room was an insult. It should not be offered to visitors.

Food: Really quite terrible. Mediocrity dressed up in southern finery.

That said, the staff was exceptionally well trained. Kind. Helpful. Knowledgeable. The location is great.

I doubt I would stay a second time

2025-09-25 via Nuitee
S
Susan partner
10
Pros:

The Hotel Bennett was exceptional in every area! The service was impeccable, the room was beautiful, the staff were exceptional. So many fun things to do and amazing restaurants within walking distance! We will return!

2025-09-20 via Nuitee
Z
Zvonko partner
10
Pros:

Liked everything

2025-09-11 via Nuitee
D
Dennis Jason
10
Pros:

Such a wonderful hotel.

2025-09-10 via Nuitee