Hotel Excelsior Munich

Hotels
8.5 (3501 reviews)
Schützenstraße 11 , Munich , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated rooms
Limited dining options

Categories

Cleanliness
8.21
General cleanliness was praised, but reports of older rooms and dusty conditions were concerning.
Service
9.18
Staff were frequently described as friendly, helpful, and attentive.
Location
9.22
Location was highlighted as excellent and convenient for travelers.
Room Quality
7.17
Rooms were sometimes reported as outdated or too small, but some were beautiful and spacious.
Amenities
8.2
Amenities were generally well-regarded, with some comments on limited food options.
Value for Money
8.66
Hotel offers reasonable value for its location and quality, despite some room issues.
Food and Beverage
8.71
Breakfast received high praise, though some dining options were limited.
Overall Experience
8.68
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:06

Property Description

Luxurious Accommodation and Prime Location

Stylish Rooms with Modern Amenities
The rooms at Excelsior by Geisel blend a stylish layout with antique Bavarian touches. Enjoy complimentary Wi-Fi, Sky TV channels, and en-suite bathrooms with premium toiletries for a comfortable stay.

Gastronomic Delights at Geisel Vinotek
Indulge in a culinary journey at the in-house Geisel Vinotek, offering a fusion of local and Italian dishes with a contemporary twist. Dine under a vaulted roof reminiscent of Munich’s famous beer halls for a unique experience.

Exceptional Service and Convenience
Benefit from 24/7 assistance from the friendly staff, valet parking, and a shuttle service to Munich Airport upon request. Explore the city effortlessly with direct access to Munich Fairgrounds in just 27 minutes.

Experience luxury and convenience at Excelsior by Geisel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 80 per person per night when using an existing bed.
    People 4 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3501 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
A
Azza couple ae
10
2026-07-17 via Nuitee
W
William couple au
9
2026-07-17 via Nuitee
S
Sabrina couple it
8
Pros:

Stanza bellissima, luminosa. Il bagno era spettacolare.
Non in tutte le camere è presente l’aria condizionata, quindi tenerlo a mente quando si prenota.

Cons:

C’era un ventilatore, molto comodo, però veramente molto sporco, quindi abbiamo dovuto pulircelo da soli

2026-07-16 via Nuitee
B
Bekir solo_traveller tr
10
2026-07-16 via Nuitee
U
Ulrike solo_traveller de
8
2026-07-15 via Nuitee
S
Sarah Joy solo_traveller qa
5
The location of the hotel to tourist spot and the proximity to train is excellent.However when you book make sure to ask
Pros:

Near the train station and near small stores or shops to buy bottled water and small snacks

Cons:

Due to the hotel's proximity to the main road and tram rails, hotel rooms facing and adjacent to the street, I experience severe noise disturbances. The sound of passing trams and tram vibrations is so loud that can hear inside the room and it makes impossible to get a good night's sleep. The trams operate 24/7 so literally no better days and nights.
If you are a light sleeper I would not recommend this hotel

What made me stay for the remainder of my reservation was the excellent service at the reception; after I complained about my initial room, they moved me the next day to a quieter and better one.

2026-07-15 via Nuitee
I
Ibrahim couple qa
9
2026-07-14 via Nuitee
E
Evert family_with_children nl
8
Good
Pros:

New Rooms really nice.

Cons:

Area close to Railway Station is a bit shady.

2026-07-14 via Nuitee
I
Ibrahim extended_group qa
9
2026-07-14 via Nuitee
A
Anna solo_traveller pl
9
Pros:

Świetna lokalizacja zaraz koło dworca głównego i niedaleko do Marienplatz. Bardzo sympatyczna obsługa, pokój gotowy przed czasem 🙂

Cons:

W pokoju było nieco duszno. Na szczęście był wiatrak 🙂

2026-07-13 via Nuitee
S
Sarah couple ie
10
2026-07-13 via Nuitee
C
Caroline couple de
9
Pros:

Sehr schönes Zimmer, alles sehr sauber, top Lage.

2026-07-12 via Nuitee
P
Paz solo_traveller uy
10
Pros:

Muy bueno

2026-07-12 via Nuitee
D
Deana couple us
2
Pros:

Staff was not polite, nor friendly.
The hotel is in a terrible area and does not feel safe when you walk out.

2026-07-10 via Nuitee
E
EOS HOLDING GMBH solo_traveller de
9
Pros:

Sehr gut geführtes Hotel

Cons:

War alles gut

2026-07-10 via Nuitee
R
Ron couple ca
9
A great place to stay especially given its location to many of the historic sites in Munich.
Pros:

Great location, nice hotel with friendly w.

Cons:

Currently lots of construction going on in the area.

2026-07-08 via Nuitee
R
Rade solo_traveller ch
8
2026-07-06 via Nuitee
M
Michael solo_traveller de
10
2026-07-06 via Nuitee
R
Rösch solo_traveller de
4
mäßig freundliches Personal, schlechtes Restaurant (Abendessen), Zimmer extrem laut, überteuert
Cons:

Hotelzimmer extrem laut (Straßenbahn), auch bei geschlossenen Fenstern

2026-07-05 via Nuitee
T
Tobias extended_group de
7
2026-07-05 via Nuitee