Hotel Excelsior Munich

Hotels
8.5 (3484 reviews)
Schützenstraße 11 , Munich , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated rooms
Limited dining options

Categories

Cleanliness
8.21
General cleanliness was praised, but reports of older rooms and dusty conditions were concerning.
Service
9.18
Staff were frequently described as friendly, helpful, and attentive.
Location
9.22
Location was highlighted as excellent and convenient for travelers.
Room Quality
7.17
Rooms were sometimes reported as outdated or too small, but some were beautiful and spacious.
Amenities
8.2
Amenities were generally well-regarded, with some comments on limited food options.
Value for Money
8.66
Hotel offers reasonable value for its location and quality, despite some room issues.
Food and Beverage
8.71
Breakfast received high praise, though some dining options were limited.
Overall Experience
8.68
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:06

Property Description

Luxurious Accommodation and Prime Location

Stylish Rooms with Modern Amenities
The rooms at Excelsior by Geisel blend a stylish layout with antique Bavarian touches. Enjoy complimentary Wi-Fi, Sky TV channels, and en-suite bathrooms with premium toiletries for a comfortable stay.

Gastronomic Delights at Geisel Vinotek
Indulge in a culinary journey at the in-house Geisel Vinotek, offering a fusion of local and Italian dishes with a contemporary twist. Dine under a vaulted roof reminiscent of Munich’s famous beer halls for a unique experience.

Exceptional Service and Convenience
Benefit from 24/7 assistance from the friendly staff, valet parking, and a shuttle service to Munich Airport upon request. Explore the city effortlessly with direct access to Munich Fairgrounds in just 27 minutes.

Experience luxury and convenience at Excelsior by Geisel - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 80 per person per night when using an existing bed.
    People 4 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3484 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
R
Robert • couple • jp
9
2026-06-27 • via Nuitee
H
HASHIM • solo_traveller • us
1
Not that great.
Pros:

Nothing was free.... It was too hot, no ac, bed had insects probably came from the open window.
There wasn't even a coffee maker in the room so no tea etc.
Bed was single, just one bed.
I am a gold with hilton and platinum with bonvoy, i found that very odd.

Cons:

No Air conditioning
No coffee/ tea maker in the room

2026-06-25 • via Nuitee
S
Stefania • extended_group • ch
4
Cons:

Wir buchen dieses Hotel seit Jahren. Bedauerlicherweise wurden wir nun zum zweiten Mal sehr unfreundlich empfangen. Darüber hinaus war die Zimmertemperatur viel zu hoch. Um in ein Zimmer mit Klimaanlage zu wechseln – von denen mehrere frei waren – mussten wir lange diskutieren. Schließlich wurde uns gegen eine Gebühr von 100 Euro ein Zimmer mit Klimaanlage zur Verfügung gestellt. Leider mussten wir nachträglich feststellen, dass uns auf der Rechnung eine Gebühr in Höhe von 150 Euro abgebucht wurde. Wir werden uns künftig nach einer anderen Unterkunft in München umsehen müssen.

2026-06-25 • via Nuitee
G
Gina • extended_group • ch
2
Ein Hotel in die Jahre gekommen
Pros:

Nichts

Cons:

⭐☆☆☆☆

Leider können wir dieses Hotel überhaupt nicht empfehlen.

Wir waren bereits vor rund zehn Jahren hier und mussten feststellen, dass sich seit unserem letzten Aufenthalt praktisch nichts verändert hat. Das Hotel ist deutlich in die Jahre gekommen. Die Gänge zu den Zimmern riechen stark muffig, die Teppiche sind voller Flecken und der gesamte Zustand wirkt ungepflegt und renovationsbedürftig.

Besonders enttäuschend war das Frühstück. Die Auswahl ist sehr klein und die angebotenen Produkte sind von billiger und minderwertiger Qualität. Zudem muss man sehr lange auf Bestellungen warten, was den Frühstücksservice zusätzlich verschlechtert. Für ein Hotel dieser Kategorie hätten wir deutlich mehr Qualität, Frische und Auswahl erwartet.

Insgesamt stimmt das Preis-Leistungs-Verhältnis für uns überhaupt nicht. Schade, denn wir hatten gehofft, dass sich in den letzten zehn Jahren etwas verbessert hätte. Leider war dies nicht der Fall. Wir würden dieses Hotel daher niemandem empfehlen.

2026-06-25 • via Nuitee
D
Deniz • solo_traveller • tr
4
Fahiş fiyatlar
Pros:

Merkeze yakınlığı çok iyi, metro hemen önünde. Odada buzdolabı var ancak suyu vs. her şeyi ücretli satıyorlar. Bir kahve makinası koymak kimsenin aklına gelmemiş.

Cons:

Aşırı eski bir otel, bu rahatsız etmiyor ancak odada klima olmaması, vantilatör koyulmuş olması ve gece aşırı sıcak olmasından kaynaklı sabaha kadar çalıştırdığım için burnum tıkandı. Odanın manzarası yok arka bahçeye, odalar odalara bakıyor, aşırı sıkıcı. TV 20” bir monitör, hiç açmadım. Çarşafta hafif bir ıslak kokusu vardı. Ve bu otelde 2 gece 1000.€ ya kaldım, geceliği 500€ resepsiyona söylediğimde klasik odalarımızdan seçmişsiniz dediler, ben böyle olduğunu bilsem, görsel kabul eder miydim.

2026-06-24 • via Nuitee
S
sezgin • couple • tr
9
2026-06-24 • via Nuitee
A
Andreas • couple • de
8
Sehr gutes Hotel mit tollerVinothek in schwieriger Umgebung.
Pros:

Zentrale Lage Nähe Hauptbahnhof sowie Stachus, Klimaanlage, großzügiges Bad, Minibars (2!), Vinothek nebenan mit sehr gutem Essen

Cons:

Lage: zentral gelegen aber ringsum wird so ziemlich alles abgerissen bzw. kernsaniert...Umfeld schwierige Klientel

2026-06-21 • via Nuitee
S
Sonia • solo_traveller • us
10
Great
Pros:

Great!

Cons:

To much familiarity with the clients may be too intrusive one of the front desk gentleman .

2026-06-21 • via Nuitee
M
Mary • solo_traveller • us
10
2026-06-20 • via Nuitee
P
Paolo • couple • it
8
Hotel funzionale per il centro città
Pros:

Staff disponibile posizione comoda per il centro città e struttura pulitissima

Cons:

Camera sul versante strada un po rumorosa

2026-06-20 • via Nuitee
T
Tatiana • couple • ru
10
2026-06-16 • via Nuitee
C
Creech • extended_group • us
9
Pros:

Great location close to train station and major sites downtown

Cons:

Breakfast was expensive for menu choices

2026-06-16 • via Nuitee
D
Diana • solo_traveller • us
10
Pros:

The room was large and very nice. Good location. The staff was amazing.

Cons:

Nothing

2026-06-16 • via Nuitee
C
chep_ • couple • ch
10
2026-06-15 • via Nuitee
H
Heather • extended_group • us
10
Very comfortable stay
Pros:

Centrally located/very nice

Cons:

Shower has inconsistent water temp

2026-06-15 • via Nuitee
N
Nazreen • couple • us
10
Great hotel, would definitely recommend.
Pros:

Very centrally located. Property was updated, the room was spacious and clean.

2026-06-13 • via Nuitee
M
Mariana • couple • cr
9
hermosa decoración, limpieza excelente y confort.
Pros:

La decoración es muy hermosa, el confort de la cama, las amenidades y la ropa de cama es deliciosa.

Cons:

Que Munich en comparación a años atrás, está muy deteriorado, socialmente muy afectado, entonces no se sientió tan seguro salir por la noche en los alrrededores, y para llegar a la habitación recorres muchos pasillos con múltiples puertas.

2026-06-11 • via Nuitee
V
Victoria • solo_traveller • de
10
2026-06-10 • via Nuitee
P
philipp • solo_traveller • de
9
Tolles Hotel, aktuell mit Standortnachteil
Pros:

Sehr gutes Frühstück. Nettes Personal. Ruhiges Zimmer. Alpenlandisches Ambiente.

Cons:

Noch auf Jahre hinaus Baustelle rund ums Haus.
Im Schrank fehlte eine Möglichkeit Kleidungsstücke abzulegen. Das Brett über der Kleiderstange hat gefehlt.

2026-06-08 • via Nuitee
Y
Yihong • couple • au
8
2026-06-06 • via Nuitee