Tru by Hilton Syracuse North Airport Area

Hotels
•
Tru by Hilton
9 (540 reviews)
417 7th North Street , Liverpool , us
+1 315-457-0101

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable rooms
Great amenities
Cons:
Check-in staff not friendly
Breakfast could offer more variety
Cleaning issues reported in some rooms

Categories

Cleanliness
8.5
Overall, the hotel is consistently noted to be clean and bright. However, there were issues with cleanliness in specific rooms.
Service
9.5
Staff were praised for their friendliness and readiness to help, though there were some complaints about staff at check-in.
Location
9.5
Convenient location, especially for airport access, frequently mentioned positively.
Room Quality
8.5
Rooms were generally clean and comfortable, but some issues mentioned affected the stay.
Amenities
9.5
Amenities such as breakfast and shuttle service were positively received, though more variety in breakfast was suggested.
Value for Money
9
Generally viewed as good value for the price, but some felt breakfast options could be better.
Food and Beverage
8
Reviews indicated both positive and negative sentiments regarding breakfast; variety and quality were issues.
Overall Experience
9.5
Generally a positive experience with many guests expressing a desire to return, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:00

Property Description

Convenient Location
Located just 10 minutes from downtown Syracuse and Syracuse Hancock International Airport, Hampton Inn North Syracuse is the ideal choice for both leisure and business travelers. Explore nearby attractions like the Erie Canal Museum and Alliance Bank Stadium with ease.

Comfortable Accommodations
Relax in our well-appointed rooms equipped with modern amenities such as a microwave, refrigerator, and free Wi-Fi. Enjoy your favorite shows on cable TV or catch up on work at the convenient work desk. Start your day right with a freshly brewed cup of coffee from your in-room coffee maker.

Exceptional Services
Indulge in a hot continental breakfast every morning and take advantage of our on-site gym to stay active during your stay. With a 24-hour front desk and a business center, we ensure all your needs are met for a seamless experience.

Experience comfort and convenience at Hampton Inn North Syracuse. Book your stay now for a memorable visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Guest Reviews

9
Based on 540 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
R
Robert • solo_traveller • us
8
Pros:

Location, breakfast

2026-08-11 • via Nuitee
J
Justin • family_with_children • us
10
always a pleasant time at Tru
Pros:

Location close to many places, and above service

2026-08-11 • via Nuitee
D
Detty • couple • us
5
I need to more thoroughly check the amenities before booking.
Pros:

I like that the floors were not carpeted. I think that hard floors are inherently easier to keep clean.

Cons:

I was surprised to see no coffee maker or microwave. While there was free coffee in the lobby, I could not find a microwave to reheat anything.

Also, the TV remote did not work. However, the lobby staff was able to replace it with a functioning device.

2026-08-09 • via Nuitee
K
Krysten • family_with_children • us
10
2026-08-05 • via Nuitee
J
Jamie • solo_traveller • us
10
Pros:

I liked the central location of this hotel. It was in close proximity to the bank, fast food shops, and gas stations.

Cons:

Nothing

2026-08-03 • via Nuitee
T
Ty’Kere • couple • us
8
2026-08-02 • via Nuitee
J
Justin • family_with_children • us
3
3/10.
Pros:

Location. That’s about it.

Cons:

Your staff sucks. The room was dirty.

2026-08-02 • via Nuitee
T
Thomas • couple • us
8
1 or 2 night stay is fine, any longer I would look around (unless you find a great price).
Pros:

Staff was really great. Clean place the complementary breakfast was great. The Bathroom offered soap, shampoo and bodywash. The have a blow dryer, Iron and Ironing board.

Cons:

They only put one small uncomfortable classroom style desk chair in the room and nothing else but the bed. No closet, No safe, No Microwave, No coffee maker. The coffee was always bad, but Dunkin Donuts is right next store.

2026-07-20 • via Nuitee
S
Shawna • solo_traveller • us
9
Pros:

the bed and pillows were great

Cons:

nothing

2026-06-29 • via Nuitee
T
Tammy • solo_traveller • us
8
Pros:

Friendly staff clean nice modern room

Cons:

No pool

2026-06-25 • via Nuitee
J
Janeen • solo_traveller • us
10
2026-06-22 • via Nuitee
S
Stacy • family_with_children • us
10
2026-06-20 • via Nuitee
C
Candice • family_with_children • us
9
2026-06-19 • via Nuitee
S
Sean • family_with_children • us
10
2026-06-11 • via Nuitee
T
Thomas • solo_traveller • us
4
Not Hilton standards
Pros:

The sausages looked raw

Cons:

Two issues the shower was not adjustable it was two strong and not adjustable
Second was no fridge in room
Not up to Hilton standards

2026-06-08 • via Nuitee
D
Diane • solo_traveller • us
9
2026-06-04 • via Nuitee
G
Goce • extended_group • us
5
2026-05-26 • via Nuitee
B
Boudreau • couple • us
10
2026-05-24 • via Nuitee
U
Urszula • couple • us
10
Exceptional
Pros:

The hotel was easy to get to with friendly staff. The room was super clean and specious. Complementary breakfast was fresh and delicious.

Cons:

There was nothing I could complain about the hotel.

2026-05-21 • via Nuitee
J
Jean • couple • us
10
Simple and clean
Pros:

It seemed like someone was always cleaning. It really was spotless.

Cons:

Nothing.

2026-05-18 • via Nuitee