Mercure Paris Arc de Triomphe Etoile

Hotels
•
Mercure
8 (121 reviews)
27 avenue des Ternes , Paris , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Breakfast Quality
Cons:
Service Quality
Cleanliness Issues

Categories

Cleanliness
7.39
Some concerns about cleanliness and room maintenance were expressed in the reviews.
Service
7.36
Subpar service was noted, particularly from night staff, while day staff received positive remarks.
Location
8.9
Excellent location with easy access to shops and transport was consistently praised.
Room Quality
7.35
Room issues such as old facilities and low showerhead height affected the experience.
Amenities
8.38
Basic amenities were available, with some comments on the need for improvements.
Value for Money
7.84
The overall value was considered decent, though some felt the hotel was on the pricier side.
Food and Beverage
8.89
Breakfast received positive remarks for variety and quality.
Overall Experience
7.86
Overall satisfaction was moderate, with some positive highlights and notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:24

Property Description

Luxurious Design and Prime Location
This 4-star design hotel is just 550 meters from the iconic Arc de Triomphe and Champs Elysées, offering a convenient and stylish stay in Paris.

Modern Amenities and Comfort
Enjoy soundproofed rooms with free Wi-Fi, a minibar, tea/coffee facilities, and satellite TV. Indulge in chromotherapy lighting and contemporary decor, with some rooms even boasting a balcony.

Convenience and Services
Start your day with an American buffet breakfast, utilize the 24-hour reception's ticket service, and stay connected with lobby computers. Explore the nearby flower market and easily reach the Palais des Congrès.

Experience luxury and convenience at its best - book your stay at hotel Paris Arc de Triomphe Etoile now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Pets allowed (dogs under 5kg) 20€/day -
Cats not allowed

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 121 reviews
Cleanliness: 7.39
Service: 7.36
Location: 8.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
E
Elfakri • couple • ma
8
2026-05-06 • via Nuitee
E
Elfakri • couple • ma
8
2026-05-06 • via Nuitee
F
Federico • couple • us
3
Evaluar con tiempo mejores opciones
Pros:

Tener un lugar donde poder parar.
Buen desayuno.

Cons:

La limpieza brilla por su ausencia. Polvo, peluzas por todos los rincones de la habitacion. debajo de la cama ni hablar!
La ducha un desastre. Un duchador fijado a la altura de la cintura sin entender porque! Podrian a¿haberlo fijado mas alto y era mas funcional. Baño super pequeño e incomodo.
Al momento de hacer la reserva se especifica la diferencia del precio un poco mas alto por un tipo de habitacion con ciertas caracteristicas y al momento de llegar te entregan otra. Dicen que es por disponibilidad (entonces el extra del precio no se justifica) y cuando vas a reclamar te terminan entregado lo que pediste. Entonces donde esta la disponibilidad!?

2026-05-01 • via Nuitee
A
Alain-Fabien • couple • fr
10
2026-04-25 • via Nuitee
M
Marie-Céline • couple • fr
10
2026-04-12 • via Nuitee
C
Carole • couple • fr
7
Pros:

Bon emplacement

2026-03-21 • via Nuitee
G
Gabriele • solo_traveller • it
8
2026-03-06 • via Nuitee
E
Elie • family_with_children • fr
9
Bon hôtel proche de tout
Pros:

Chambre spacieuse refaite à neuf literie super

Cons:

Petit lobby

2026-03-01 • via Nuitee
T
Tatiana • couple • it
9
2026-03-01 • via Nuitee
F
Fabrice • solo_traveller • fr
1
2026-02-25 • via Nuitee
Y
yael • family_with_children • fr
6
2026-02-13 • via Nuitee
A
Adi • couple • il
8
2026-02-08 • via Nuitee
I
Isabelle • solo_traveller • be
7
L'hôtel mériterait des investissements pour récupérer un confort en lien avec son nombre d'étoiles
2026-01-29 • via Nuitee
H
Hamze • couple • lb
7
Pros:

Breakfast and location

2026-01-19 • via Nuitee
D
Dominique • couple • re
9
Pros:

Très bien

2026-01-17 • via Nuitee
C
Castaldelli • extended_group • br
8
Atendeu as nossas necessidades
Pros:

Localização

2026-01-16 • via Nuitee
K
Karam • solo_traveller • it
8
2026-01-14 • via Nuitee
S
Sara • extended_group • ae
8
Good
Pros:

The room size was good, and the bathroom size was also good. The room was clean and had all the basic amenities, including slippers and a hair dryer. Check-in and check-out were fast and easy, and the staff were friendly. The room deposit was refunded immediately, even though we paid by card. We received it the same hour we checked out.

Cons:

Nothing

2026-01-06 • via Nuitee
S
Sharin • couple • ch
10
2026-01-02 • via Nuitee
M
Marco • couple • it
10
2026-01-01 • via Nuitee