American Inn & Suites

Hotels
11000 W 8 Mile Rd. , Ferndale , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Cheap prices
Cons:
Lack of cleanliness
Rude service
Inadequate amenities

Categories

Cleanliness
2.5
Multiple reviews indicate severe cleanliness issues including dirty walls, blood, mold, and pest infestations.
Service
4
Several reviewers mentioned rude and unhelpful staff, indicating poor service quality.
Location
6.5
Some reviews noted the convenience of the location, thus suggesting some positive aspects.
Room Quality
3
Multiple mentions of unclean rooms, broken appliances, and lack of basic amenities.
Amenities
2.5
Multiple signs of inadequate amenities such as no microwaves/refrigerators and insufficient cleanliness.
Value for Money
5.5
Some guests find cheaper rates attractive despite the poor quality.
Food and Beverage
4.5
No significant comments related to food and beverage were found; assigned average rating.
Overall Experience
3.5
Reviews overwhelmingly express dissatisfaction leading to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:33

Property Description

Convenient Location
Located in Ferndale, our hotel is within close proximity to major attractions like TCF Center and Detroit Golf Club, offering easy access to explore the city.

Comfortable Accommodation
Experience comfort in our rooms equipped with a desk, flat-screen TV, air conditioning, and private bathrooms, ensuring a relaxing stay for all guests.

Convenient Amenities
With a 24-hour front desk, shared lounge, free WiFi, and free private parking, American Inn & Suites provides all the necessary amenities for a hassle-free and enjoyable stay.

Ready to experience a comfortable and convenient stay in Ferndale? Book your room at American Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 2.5
Service: 4
Location: 6.5
Room Quality: 3
Amenities: 2.5
Value for Money: 5.5
Food and Beverage: 4.5
Overall Experience: 3.5
D
DreAnna • couple • us
3
2026-08-26 • via Nuitee
J
John • couple • us
1
Cockroach running through the hallway very dirty place should be torn down
Pros:

Terrible trash all over looks like homeless people living behind the building

Cons:

Trashy and disgusting

2026-08-25 • via Nuitee
S
Sandeep • couple • us
1
2026-08-24 • via Nuitee
L
Lynne • solo_traveller • us
1
Very Forgettable
Pros:

Nothing

Cons:

Waiting forever to check in while only agent on phone.
Groups of rowdy people in lobby, out front.
Agent couldn't give directions, put phone down and left me waiting. I left the place without staying.

2026-08-17 • via Nuitee
C
CoraLyn • solo_traveller • us
1
Seems sketchy
Pros:

The price

Cons:

The property is in poor condition. It’s not clean. There was trash in the stairway. It does not look like the pictures in terms of its condition. The elevator was broken. At night time there’re are party lights that light up the outside of the building and can be seen through some of the windows. It just comes off as sketchy. I was broke and needed a bed for a night. I should have just found a safe place to park and slept in my car.

2026-08-16 • via Nuitee
H
Habersham • solo_traveller • us
10
2026-08-15 • via Nuitee
M
Malaysha • couple • us
1
2026-08-14 • via Nuitee
T
Thomas • couple • us
1
They stole the “safety deposit”
Pros:

Nothing

Cons:

They steal money

2026-08-04 • via Nuitee
S
Salwa • family_with_children • us
1
Pros:

so bad service and it smell so bad like dog boobs you can't sleep in that hotel and it's not worth it for that money will pay for it not no paper towel no service recommended for anybody

2026-08-03 • via Nuitee
K
KoolKrazyJay • solo_traveller • us
9
2026-08-02 • via Nuitee
Y
young • couple • us
1
It was the worst
Pros:

Horrible

Cons:

The hotel had roaches

2026-08-02 • via Nuitee
B
Burrell • couple • us
7
It was overall ok I would stay again
Pros:

The connivence of it all

Cons:

The cracked paint in the tubs as well as some minor holes and dents

2026-08-02 • via Nuitee
J
joe • couple • us
10
2026-07-21 • via Nuitee
S
samantha • couple • us
10
2026-07-20 • via Nuitee
G
Gabriella • couple • us
3
2026-07-20 • via Nuitee
J
Jasmine • couple • us
2
The stay was terrible and I wouldn’t recommend this place even if you were just staying a night.
Pros:

It was close to where I needed to be.

Cons:

The hotel was gross/ it was VERY dirty. We got two beds the put us in a room with one… then they fixed it. We got to our new room there was no light bulb in the lamp. Tobacco and empty wrappers in the drawers. The bath tub was completely rusted. They also want you to bring your own trash, linen and towels to the lobby once your stay is over. You can’t be in the lobby after 9pm. The pictures look nothing like the rooms.

2026-07-15 • via Nuitee
H
Howard • solo_traveller • us
1
Pros:

Nothing

Cons:

This place should be closed down

2026-07-10 • via Nuitee
S
Shameeka • couple • us
1
I don’t stay I seen the room and left
Pros:

The worst place I ever seen in my life it a trap house in hotel form. I don’t suggest this place for anyone. They don’t refund you and they know it’s not worth the stay. Please take this review seriously and DO NOT GO HERE!

Cons:

Everything the staff was ok but everything else was absolutely awful

2026-07-08 • via Nuitee
B
Berthalee • couple • us
1
Pros:

Nothing

Cons:

The property was extremely nasty

2026-07-07 • via Nuitee
B
Brownlee • solo_traveller • us
1
Pros:

Nothing

Cons:

The man at the front desk was rude he was Arabian i think.

2026-07-07 • via Nuitee