American Inn and Suites Ferndale

Hotels
•
Independent
4 (687 reviews)
11000 West 8 Mile Road, Ferndale, Michigan, 48220 , Ferndale , US
1-248-965-3608

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Elevator
Fitness facilities
ATM/banking
Conference space
Porter/bellhop
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Convenient location
Cheap prices
Cons:
Lack of cleanliness
Rude service
Inadequate amenities

Categories

Cleanliness
2.5
Multiple reviews indicate severe cleanliness issues including dirty walls, blood, mold, and pest infestations.
Service
4
Several reviewers mentioned rude and unhelpful staff, indicating poor service quality.
Location
6.5
Some reviews noted the convenience of the location, thus suggesting some positive aspects.
Room Quality
3
Multiple mentions of unclean rooms, broken appliances, and lack of basic amenities.
Amenities
2.5
Multiple signs of inadequate amenities such as no microwaves/refrigerators and insufficient cleanliness.
Value for Money
5.5
Some guests find cheaper rates attractive despite the poor quality.
Food and Beverage
4.5
No significant comments related to food and beverage were found; assigned average rating.
Overall Experience
3.5
Reviews overwhelmingly express dissatisfaction leading to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:33

Property Description

Modern Amenities and Facilities
Enjoy a comfortable stay at American Inn and Suites Ferndale with a fitness center, complimentary Wi-Fi, and convenient vending machines.

Outstanding Services
Experience top-notch services such as a business center, a 24-hour front desk, and laundry facilities during your stay.

Event Spaces and Accommodations
With 900 square feet of conference space and a meeting room, host your events seamlessly. Relax in one of the 255 air-conditioned rooms with flat-screen TVs and luxurious pillowtop beds.

Plan your visit and explore nearby attractions like Detroit Zoo and MotorCity Casino. Book now for a memorable stay in Ferndale.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

4
Based on 687 reviews
Cleanliness: 2.5
Service: 4
Location: 6.5
Room Quality: 3
Amenities: 2.5
Value for Money: 5.5
Food and Beverage: 4.5
Overall Experience: 3.5
A
Alex • couple • us
8
Podría mejorar, pero relación precio .
Pros:

Muy bueno por el precio no se puede exigir más muy bien para una ocasión de ocio.

Cons:

Q las app de ubicación te envían a otro lugar q no es el alojamiento segunda ocasión me sucede.

2026-03-30 • via Nuitee
B
Barbara • couple • us
1
2026-03-28 • via Nuitee
J
Joseph • couple • us
3
2026-03-27 • via Nuitee
J
Jasmine • couple • us
1
Dirty ,
Pros:

The price

Cons:

Everything

2026-03-23 • via Nuitee
K
Kenroy • solo_traveller • us
1
The room was dirty and stink
Pros:

Nothing

Cons:

Everything

2026-03-22 • via Nuitee
P
Phyllis • couple • us
10
2026-03-17 • via Nuitee
J
Jarrod • couple • us
5
2026-03-17 • via Nuitee
E
Eric • couple • us
10
Very clean and comfortable
Pros:

Great stay

Cons:

Booking

2026-03-16 • via Nuitee
R
Riley • couple • us
1
So nasty that we didnt even stay.
Pros:

Nothing. Shit was disgusting. Stayed there for 5 minutes and left because of how nasty it was. Didn’t even end of saying there.

Cons:

Everything. NASTY.

2026-03-11 • via Nuitee
K
Kendra • couple • us
1
I didn’t stay there at all
Pros:

No not clean no hot water so I roach

Cons:

I didn’t stay there at all

2026-03-05 • via Nuitee
K
Kose • couple • us
7
2026-03-02 • via Nuitee
C
Charli • couple • us
1
Cons:

Bed sheets had make up and blood on them

2026-02-13 • via Nuitee
T
Troy • extended_group • us
1
Pros:

Nothing

Cons:

Everything, wrong room. No hot water, no tv remote, one towel for 3 people.

2026-01-31 • via Nuitee
A
Asia • extended_group • us
1
Horrible experience and they have yet to refund me.
Pros:

Nothing, Horrible, it was so disgusting and dirty.

Cons:

Horrible, it was so disgusting and dirty.

2026-01-29 • via Nuitee
J
Jasmine • solo_traveller • us
1
Never again
Pros:

Nothing

Cons:

They had roaches , smelled of cigarettes and ppl were fighting at 3 am

2026-01-28 • via Nuitee
E
Elyse • couple • us
3
2026-01-26 • via Nuitee
H
Henry • solo_traveller • us
1
Have nothing positive to say.
Pros:

After taking a look at the outside alone I decided it would be best to locate to another property immediately

Cons:

If that was the outside I could only imagine what the inside looked like.

2026-01-21 • via Nuitee
V
Vance • solo_traveller • us
8
2026-01-21 • via Nuitee
J
Jessica • solo_traveller • us
1
Rude and unhelpful
Pros:

Nothing

Cons:

Everything

2026-01-20 • via Nuitee
B
Byous • solo_traveller • us
3
Pros:

There was no breakfast

Cons:

No hot water the heat wasn't high enough it was noisy up stairs and next door and down the hall

2026-01-20 • via Nuitee