American Inn & Suites

Hotels
11000 W 8 Mile Rd. , Ferndale , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Cheap prices
Cons:
Lack of cleanliness
Rude service
Inadequate amenities

Categories

Cleanliness
2.5
Multiple reviews indicate severe cleanliness issues including dirty walls, blood, mold, and pest infestations.
Service
4
Several reviewers mentioned rude and unhelpful staff, indicating poor service quality.
Location
6.5
Some reviews noted the convenience of the location, thus suggesting some positive aspects.
Room Quality
3
Multiple mentions of unclean rooms, broken appliances, and lack of basic amenities.
Amenities
2.5
Multiple signs of inadequate amenities such as no microwaves/refrigerators and insufficient cleanliness.
Value for Money
5.5
Some guests find cheaper rates attractive despite the poor quality.
Food and Beverage
4.5
No significant comments related to food and beverage were found; assigned average rating.
Overall Experience
3.5
Reviews overwhelmingly express dissatisfaction leading to a poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:33

Property Description

Convenient Location
Located in Ferndale, our hotel is within close proximity to major attractions like TCF Center and Detroit Golf Club, offering easy access to explore the city.

Comfortable Accommodation
Experience comfort in our rooms equipped with a desk, flat-screen TV, air conditioning, and private bathrooms, ensuring a relaxing stay for all guests.

Convenient Amenities
With a 24-hour front desk, shared lounge, free WiFi, and free private parking, American Inn & Suites provides all the necessary amenities for a hassle-free and enjoyable stay.

Ready to experience a comfortable and convenient stay in Ferndale? Book your room at American Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 2.5
Service: 4
Location: 6.5
Room Quality: 3
Amenities: 2.5
Value for Money: 5.5
Food and Beverage: 4.5
Overall Experience: 3.5
D
Donald • solo_traveller • us
1
Don’t do it.
Pros:

It was close to the concert venue that I attended.

Cons:

Everything. They said no smoking, but you can still smell it everywhere. Including in the room where I stayed. Woke up with a headache from the smell. The hallway and everything were dirty. Broken tiles, paint is outdated. The bathroom door is broken, looks like someone broke into the bathroom.

2026-10-31 • via Nuitee
H
H • extended_group • us
1
2026-10-27 • via Nuitee
A
Avion • couple • us
1
2026-10-26 • via Nuitee
R
Robin • couple • us
1
Pros:

Nothing

Cons:

Everything very dirty poor customer service

2026-10-22 • via Nuitee
F
Flenord • couple • us
1
2026-10-20 • via Nuitee
B
Bonita • solo_traveller • us
1
Never book this room. Run dont walk to nearest parking lot exit.
Pros:

Absolutely nothing.

Cons:

Once arriving our room had bugs squished on the wall and both couch pillows look like they had been vomitted on. (See pics). My friend stepped into the bathroom to see the tub which was black at the bottom. I didnt get those pics because bugs were flying around and i ran out of the room straight back to the front desk.

2026-10-08 • via Nuitee
F
FRAGA DE SOUZA • solo_traveller • br
1
2026-10-07 • via Nuitee
병우 • solo_traveller • kr
1
Cons:

바퀴벌레가 많아 소독도 하지 않는둣. 망가진 부분도 많고 이런 호텔은 난생처음..

2026-09-11 • via Nuitee
J
Jasmine • solo_traveller • us
1
I left
Pros:

Nothing

Cons:

They couldn't pull up my information, I had to cancel amd find somewhere else to go

2026-09-07 • via Nuitee
L
LaChonda • solo_traveller • us
1
2026-09-04 • via Nuitee
B
Brown • solo_traveller • us
8
2026-09-02 • via Nuitee
T
Tawjauna • extended_group • us
7
2026-09-01 • via Nuitee
M
Md Abdul • solo_traveller • gb
4
Please improve room facilities. But stuff is very good, excellent behaviour and helpful
Pros:

In good location

Cons:

People using drugs in front of reception, day and night. Night time is too much noise out side room, other customer making noise, stuff didnt say nothing. is very bad . No microwave or fridge in room, outside there is micro wave but inside conditions is very poor. bed is ok, bathroom is ok, but room service is very poor, sofa in room is not good. Big bug in sofa, cant even sit, Room window didnt have any net, can’t open the window , fly is all over as soon as open window. AC is ok.

2026-08-31 • via Nuitee
D
Daniel • solo_traveller • us
5
2026-08-31 • via Nuitee
I
Ilir • couple • us
1
We didn’t stay. We packed our things up and booked a room at Avid hotel. I can’t believe something like what I saw is ev
Pros:

That staff was nice, and that is the only positive thing about the experience. They understood when we checked out later the same day and booked another hotel. We booked a room at Avis hotel the same night which was excellent.

Cons:

The toilet seat was broken. The shower was stained and filthy. It smelled absolutely disgusting and gave us headaches. The door to the room barely closed and we had to slam it for it to close. Also the bathroom door was missing the door handle. The sheets had stains on them. Even the staff said they bring their own sheets when they need sleep there. It was an absolutely terrible experience. The staff told me they rent the rooms for as little as $30 a night at times.

2026-08-31 • via Nuitee
J
Jack • solo_traveller • us
1
Never again.
Pros:

Nothing. It was AWFUL. Should be condemned. I’m not joking.

Cons:

It looked like a scene from a drug lord movie. Everything was broken or damaged, the halls were filthy. The rooms were filthy, there were bugs, spiderwebs, and shit all over the walls. The bedding was dirty, it was all around disgusting. It was in such an awful area that the doors to the building locked at nine. Had to knock to get in and pray somebody was paying attention. The pictures online are completely inaccurate.

2026-08-31 • via Nuitee
D
DreAnna • couple • us
3
2026-08-26 • via Nuitee
J
John • couple • us
1
Cockroach running through the hallway very dirty place should be torn down
Pros:

Terrible trash all over looks like homeless people living behind the building

Cons:

Trashy and disgusting

2026-08-25 • via Nuitee
S
Sandeep • couple • us
1
2026-08-24 • via Nuitee
L
Lynne • solo_traveller • us
1
Very Forgettable
Pros:

Nothing

Cons:

Waiting forever to check in while only agent on phone.
Groups of rowdy people in lobby, out front.
Agent couldn't give directions, put phone down and left me waiting. I left the place without staying.

2026-08-17 • via Nuitee