Maitá Palace Hotel

Hotels
8.3 (40 reviews)
Avenida Brasil Leste, 400 , Passo Fundo , br

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Clean rooms
Cons:
Outdated facilities
Inadequate cleaning in some areas

Categories

Cleanliness
7.88
Mixed feedback; while some reviews mention good cleanliness, the condition of carpets and rooms, along with reports of inadequate cleaning in some areas, indicates room for improvement.
Service
9.35
The staff is consistently praised for being attentive, helpful, and friendly, contributing positively to the overall experience.
Location
8.89
Good location near amenities, though reports of it being close to a supermarket signify practical advantages.
Room Quality
7.34
Rooms are noted to be clean and spacious, but many describe them as outdated with issues requiring attention.
Amenities
7.37
Amenities are noted to be lacking, with comments about outdated gym facilities and insufficient options that impact guest satisfaction.
Value for Money
8.33
Given the feedback on pricing compared to the quality received, most guests feel they received fair value considering service and location.
Food and Beverage
8.38
Varied reactions to breakfast offerings; while some enjoyed it, there were mentions of it being simple.
Overall Experience
8.85
Overall, the guests had a satisfactory experience, primarily influenced by service quality and location despite some shortcomings in amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:12

Property Description

Luxurious Amenities
Maitá Palace Hotel offers an array of luxurious amenities including an outdoor pool, gym, hot tub, and fitness centre. Guests can also enjoy free WiFi and the convenience of room service.

Comfortable Accommodation
The air-conditioned rooms at Maitá Palace Hotel are elegantly furnished with wooden floors and equipped with cable TV, minibar, and a safe, ensuring a comfortable stay for all guests.

Convenient Location
Conveniently located just 1 km from Passo Fundo bus station and in close proximity to Passo Fundo Airport, shops, and UFP University, Maitá Palace Hotel is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at Maitá Palace Hotel - book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for R$ 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 40 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
D
Dilson • family_with_children • br
10
Pros:

Do Restaurante e do atendimento.

2026-02-08 • via Nuitee
A
Amarildo • solo_traveller • br
10
Pros:

Atendimento

2026-01-26 • via Nuitee
A
Amarildo • couple • br
10
2026-01-22 • via Nuitee
L
LARISSA • solo_traveller • br
10
2026-01-19 • via Nuitee
M
Magin Alberto • family_with_children • ar
9
2026-01-11 • via Nuitee
A
Andrea • solo_traveller • br
10
Maravilhosa ☺️
Pros:

Atendimento e limpeza.

Cons:

Nada a reclamar tudo perfeito.

2026-01-05 • via Nuitee
A
Alice • couple • br
8
Bom custo-benefício. Ótimo café da manhã.
Pros:

Cama e chuveiro bons, funcionários muito solícitos e educados, café da manhã muito bom.

2025-12-20 • via Nuitee
S
SERGIO • couple • br
6
2025-12-15 • via Nuitee
C
cristiane • family_with_children • br
9
Um dos melhores hotéis passo fundo
Pros:

Localização, limpeza, acomodações.

Cons:

Embora bem cuidados e limpas as instalações são bastante antigas

2025-12-15 • via Nuitee
C
Cândida • couple • br
5
2025-12-15 • via Nuitee
P
PAULO ALEXANDRE • family_with_children • br
8
2025-12-13 • via Nuitee
C
Caroline • solo_traveller • br
5
Pros:

O café da manhã é bom, com suco natural de fruta. O hotel é relativamente silencioso. Equipe é atenciosa e prestativa.

Cons:

O hotel precisa de reforma nas instalações. O piso do corredor dos quartos é de carpete e está todo manchado. A limpeza do quarto poderia ser melhor. A academia está muito defasada.

2025-11-27 • via Nuitee
B
Bianca • couple • br
8
Pros:

Equipe excelente, prestativa. Chama atenção a limpeza e organização do quarto com bastante informativos, não gerando dúvidas sobre horários, opções e afazeres no hotel.

Cons:

A cama não era muito confortável e o café da manhã poderia ser mais completo.

2025-11-24 • via Nuitee
D
domingues • family_with_children • br
10
exelente tudo
Pros:

atendimento do pessoal e acomodacoes

2025-11-03 • via Nuitee
R
RICARDO • solo_traveller • br
8
2025-10-30 • via Nuitee
S
Simone • solo_traveller • br
10
2025-10-29 • via Nuitee
L
Luiz Leonel • extended_group • br
9
2025-10-27 • via Nuitee
C
Canido • solo_traveller • bo
9
2025-10-23 • via Nuitee
M
Monica • couple • br
5
Boa localização mas instalações muito antiquadas e deficientes
Pros:

Boa localização perto de supermercado e fácil acesso

Cons:

Café da manhã muito simples e instalação muito antiga necessitando de reparos urgentes , falta de tomadas no quarto dificultando trabalho , luz com acendimento limitado , falta de lâmpada no abajur , banheiro não estava limpo .

2025-10-14 • via Nuitee
R
Robson Ribas • family_with_children • br
9
2025-10-12 • via Nuitee