Maitá Palace Hotel

Hotels
8.3 (50 reviews)
Avenida Brasil Leste, 400 , Passo Fundo , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Clean rooms
Cons:
Outdated facilities
Inadequate cleaning in some areas

Categories

Cleanliness
7.88
Mixed feedback; while some reviews mention good cleanliness, the condition of carpets and rooms, along with reports of inadequate cleaning in some areas, indicates room for improvement.
Service
9.35
The staff is consistently praised for being attentive, helpful, and friendly, contributing positively to the overall experience.
Location
8.89
Good location near amenities, though reports of it being close to a supermarket signify practical advantages.
Room Quality
7.34
Rooms are noted to be clean and spacious, but many describe them as outdated with issues requiring attention.
Amenities
7.37
Amenities are noted to be lacking, with comments about outdated gym facilities and insufficient options that impact guest satisfaction.
Value for Money
8.33
Given the feedback on pricing compared to the quality received, most guests feel they received fair value considering service and location.
Food and Beverage
8.38
Varied reactions to breakfast offerings; while some enjoyed it, there were mentions of it being simple.
Overall Experience
8.85
Overall, the guests had a satisfactory experience, primarily influenced by service quality and location despite some shortcomings in amenities and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:12

Property Description

Luxurious Amenities
Maitá Palace Hotel offers an array of luxurious amenities including an outdoor pool, gym, hot tub, and fitness centre. Guests can also enjoy free WiFi and the convenience of room service.

Comfortable Accommodation
The air-conditioned rooms at Maitá Palace Hotel are elegantly furnished with wooden floors and equipped with cable TV, minibar, and a safe, ensuring a comfortable stay for all guests.

Convenient Location
Conveniently located just 1 km from Passo Fundo bus station and in close proximity to Passo Fundo Airport, shops, and UFP University, Maitá Palace Hotel is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at Maitá Palace Hotel - book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 50 reviews
Cleanliness: 7.88
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
D
Diehl & Cella • solo_traveller • br
10
2026-08-07 • via Nuitee
L
Loonstra • extended_group • nl
4
matig
Pros:

ruime kamer
complete inrichting

Cons:

sterk verouderd hotel
slechte koffie
ligging aan drukke weg met lawaai

2026-07-20 • via Nuitee
A
Alvaro • solo_traveller • br
7
2026-07-19 • via Nuitee
P
paese • couple • br
9
Pros:

A cama muito confortável e staff atenciosos

2026-07-10 • via Nuitee
F
Fernando • solo_traveller • br
10
Excelente estadia, novamente
Pros:

Atendentes muito educados, atenciosos e prestativos... Parabéns

Cons:

O elevador está dando um solavanco ao parar nos andares... foi um pouco assustador ... espero que detectem o problema e corrijam.

2026-06-29 • via Nuitee
C
Comin • solo_traveller • br
8
2026-06-26 • via Nuitee
C
Cristiano • solo_traveller • br
4
serviu para dormir mas o preco nao condiz com o que oferece poderia ser bem mais em conta.
Pros:

O atendimento é bom, pessoal preparado para ajudar no que for preciso, sempre atenciosos e disponíveis. o quarto é bom, possui lençol térmico , ar condicionado, frigobar, televisor é bem confortável nesse aspecto tudo ok.

Cons:

Hotel é antigo e manter uma estrutura antiga, oferece coisas como sauna (no dia que fui inclusive nem funcionou) e academia (melhor dizer que nao tem academia) porem alem de serem muito velhos, ainda nao funcionam direto, ou seja voce paga premium e recebe o básico. O chuveiro e o banheiro deixam a desejar mas é aceitável.

2026-06-21 • via Nuitee
P
Pedro Gabriel • solo_traveller • br
7
Pros:

Cama confortável, serviço de concierge adequado.

Cons:

Café da manhã simples. Preço alto para o padrão do hotel.

2026-06-21 • via Nuitee
R
Reichert • solo_traveller • br
10
2026-05-18 • via Nuitee
J
João Paulo • solo_traveller • br
9
Adequada para uma noite.
Pros:

Café-da-manhã muito bom. Localização excelente. Bonito por dentro como por fora.

Cons:

Do seu banheiro você ouve direitinho o que se fala no quarto ao lado. Já se nota desgaste em algumas coisas como batentes de porta e gancho do papel-higiênico.

2026-05-12 • via Nuitee
Z
Ziara • extended_group • br
7
Boa. Café fraquíssimo. Nada opção zero lactose ou glúten. E na recepção nem um cafezinho.
Pros:

Limpeza

Cons:

Frigobar barulhento

2026-04-05 • via Nuitee
D
Dilson • family_with_children • br
10
Pros:

Do Restaurante e do atendimento.

2026-02-08 • via Nuitee
A
Amarildo • solo_traveller • br
10
Pros:

Atendimento

2026-01-26 • via Nuitee
A
Amarildo • couple • br
10
2026-01-22 • via Nuitee
L
LARISSA • solo_traveller • br
10
2026-01-19 • via Nuitee
M
Magin Alberto • family_with_children • ar
9
2026-01-11 • via Nuitee
A
Andrea • solo_traveller • br
10
Maravilhosa ☺️
Pros:

Atendimento e limpeza.

Cons:

Nada a reclamar tudo perfeito.

2026-01-05 • via Nuitee
A
Alice • couple • br
8
Bom custo-benefício. Ótimo café da manhã.
Pros:

Cama e chuveiro bons, funcionários muito solícitos e educados, café da manhã muito bom.

2025-12-20 • via Nuitee
S
SERGIO • couple • br
6
2025-12-15 • via Nuitee
C
Cândida • couple • br
5
2025-12-15 • via Nuitee