NH Collection Merida Paseo Montejo

Hotels
•
NH Collection
8.2 (290 reviews)
Calle 60 346 , Mérida , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Value for money complaints

Categories

Cleanliness
7.59
Several reviews mention mold and dampness, indicating cleanliness issues.
Service
9.06
Most reviews praise the service, particularly the friendliness of the staff.
Location
9.1
The location is frequently mentioned as a strong point, being near popular sites.
Room Quality
7.05
Several complaints about room quality including leaks and unpleasant smells.
Amenities
8.08
Amenities are generally appreciated, though some guests noted issues with facilities.
Value for Money
7.54
Mention of high prices and some dissatisfaction regarding value.
Food and Beverage
8.59
Breakfast quality is highlighted positively in multiple reviews.
Overall Experience
8.56
Overall positive experiences noted, though some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:52

Property Description

Luxurious Accommodation
NH Collection Merida Paseo Montejo offers elegantly designed air-conditioned rooms with modern amenities such as free WiFi, flat-screen TVs, and safety deposit boxes. The private bathrooms are stocked with complimentary toiletries for your convenience.

Top-Notch Facilities
Indulge in the hotel's outdoor swimming pool, fitness center, and terrace for relaxation and leisure. Enjoy delicious meals at the on-site restaurant or explore nearby dining options. Additionally, take advantage of services like ironing, business facilities, and 24-hour reception assistance.

Convenient Location
Located in Mérida, this hotel is close to popular attractions like Merida Cathedral and Main Square. With a paid airport shuttle service and English and Spanish-speaking staff, your stay at NH Collection Merida Paseo Montejo is bound to be seamless and memorable.

Important information:

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of USD $35 per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

A charge of 630 MXN per pet per night will be applied (max of 2 pets per room).

The pool will be closed until further noticeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Jan 2, 2025 until Wed, Dec 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 290 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.56
S
Sofía • couple • mx
10
2026-05-02 • via Nuitee
M
Marco • solo_traveller • cr
9
Un hotel de excelencia a un buen precio
Pros:

Excelente desayuno gran variedad y muy buena calidad, las habitaciones son super amplias y cómodas, limpias y con excelente vista, el hotel esta muy bien por encima del promedio

Cons:

el unica detalle es que el internet no es excepcional pero es bueno

2026-04-26 • via Nuitee
P
Patricio • extended_group • us
10
2026-04-23 • via Nuitee
J
Jimmy javier • family_with_children • mx
10
2026-04-22 • via Nuitee
L
Laura Elizabeth • solo_traveller • mx
10
Pros:

Las camas son excelentes, limpio y super cómodo, sin duda una muy buena opción, la piscina super rico.

Cons:

Nos encantó la piscina pero seria bueno que tuvieran camastros con sombra

2026-04-21 • via Nuitee
C
claudia • solo_traveller • mx
7
Buena ubicación y personal amable
Pros:

Personal muy amable. Buen aire acondicionado en las habitaciones

Cons:

Muchísimo ruido hasta altas horas de la madrugada que no dejaban descansar. Alimentos y bebidas extremadamente caros en el hotel. Muy lento el servicio de room service

2026-04-15 • via Nuitee
K
KatDluxe • solo_traveller • mx
10
2026-04-15 • via Nuitee
J
Jorge • couple • mx
7
2026-04-15 • via Nuitee
A
Annett • couple • de
8
2026-04-14 • via Nuitee
• family_with_children • mx
8
2026-04-13 • via Nuitee
I
Isabel • solo_traveller • mx
10
2026-04-13 • via Nuitee
F
Frank • family_with_children • de
9
2026-04-12 • via Nuitee
J
Joana • family_with_children • gb
7
Good hotel, not the ideal location
Pros:

It was clean and comfortable

Cons:

The location is quite central but not charismatic. Would’ve preferred staying in a boutique hotel for a more authentic experience

2026-04-10 • via Nuitee
M
Mariam • couple • mx
9
Cons:

La ubicación a un paso del Paseo Montejo. Todo en el hotel es nuevo y esta impecable. Tiene muy fácil acceso y cuenta en sus bajos con una plaza con cafés y restaurantes

2026-04-09 • via Nuitee
J
Juan Carlos • couple • es
9
Muy recomendable, se puede repetir.
Pros:

El personal del hotel, sin duda, siempre atentos a adelantarse nuestras necesidades, amables y simpaticos, su trato muy agradable. Particularmente mencionar a la cocinera de las mañanas (a quien pude felicitar personalmente) por entender y preparar unos huevos fritos a mi gusto (repeti todos los dias). La ubicación del hotel, muy buena. Las dimensiones de la habitación, su confort, el moviliario (se dormia muy bien).

Cons:

El aire acondicionado de la habitación, hacia un ruido mas que notable, dormiamos con el aire acondicionado parado (si no costaba conciliar el sueño), La variedad de los productos ofertados en el bufet del desayuno, estamos acostumbrados a los desayunos de los hoteles NH de diferentes paises y en este caso era un poco justos, aunque reconozco que lo que ofrecian era bueno.

2026-04-09 • via Nuitee
G
Gianfranco • couple • mx
6
rilassante
Pros:

tranquillita'

Cons:

la colazione insufficiente, e la location non proprio centrale

2026-04-06 • via Nuitee
E
Esqueda • extended_group • mx
8
Pros:

Su desayuno

Cons:

Se fue más de media hora la luz y al día siguiente de manera intermitente. Un poco malo el AA.

2026-04-05 • via Nuitee
M
Miguel • solo_traveller • es
10
2026-04-03 • via Nuitee
C
carlos • couple • mx
9
en general bien
Pros:

el desayuno muy malo y caro la ubicacion excelente

Cons:

la cafetera no sirve

2026-03-31 • via Nuitee
S
Sjaak • couple • nl
9
Pros:

perspneel balie

Cons:

kleine kamer

2026-03-27 • via Nuitee