Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Tasty food
Cons:
Poor hospitality
Noise issues

Categories

Cleanliness
9.5
The suite was clean but equipped with very basic amenities.
Service
9.99
Excellent service given by staff, though some interactions lacked warmth.
Location
10
Desirable location as indicated by positive mentions, yet some guests noted issues with surrounding noise.
Room Quality
9.49
Suite was clean but had poor noise insulation.
Amenities
9.49
Basic amenities were available, but some issues with service requests.
Value for Money
9.95
The experience did not match the expectations of a five-star hotel.
Food and Beverage
10
Food at the restaurant was praised, with staff showing good behavior.
Overall Experience
10
Notable experiences overshadowed by service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:29

Property Description

Luxurious 5-Star Accommodation
Located in Gorakhpur, Radisson Blu offers a luxurious stay with top-notch amenities. Outdoor Swimming Pool and Fitness Centre
Relax by the outdoor swimming pool or work out at the fitness centre during your stay. Gourmet Dining and Concierge Services
Indulge in delicious meals at the on-site restaurant and make use of the concierge service for a hassle-free experience. Book now for an unforgettable stay at Radisson Blu Gorakhpur.

Important information:

Local IDs and unmarried couples cannot be accommodated at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GKP

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for Rs. 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 320 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.49
Amenities: 9.49
Value for Money: 9.95
Food and Beverage: 10
Overall Experience: 10
S
shaleen • extended_group • in
10
Excellent stay
Pros:

Good clean place and good service
Polite staff

Cons:

All well
Mo problem

2026-01-30 • via Nuitee
P
Prof Thamasi • extended_group • lk
7
It was overall a very pleasant stay.
Pros:

Breakfast was good; satisfied with the room facilities and the hospitality of the staff.

2026-01-20 • via Nuitee
S
Sajeev • family_with_children • in
6
Comfortable stay
Pros:

Customer service, the restaurant staff services and their behaviour to me and other customers was outstanding.
Room are good and overall the meet our expectations

Cons:

room toilet are stained need to be replaced

2026-01-17 • via Nuitee
R
Rohit • family_with_children • gb
9
2026-01-17 • via Nuitee
D
Dr.Rajarshi • couple • in
7
2026-01-15 • via Nuitee
S
Sajeev • family_with_children • in
8
Pros:

Excellent customer service, Delicious Breakfast along with their services , staff like Ms.Sneha, Mr.Akash will added value for the restaurant services.
Overall meet the expectations
Thank you Radisson Blue, Gorakhpur team

Cons:

Washroom where I stayed toilet bowl are old and stained ,need to be replaced, Room No.308

2026-01-14 • via Nuitee
G
Ghimire • extended_group • np
8
2026-01-12 • via Nuitee
S
sangrattan • couple • in
1
They don’t allow unmarried couples. Also they don’t allow people with local IDs. Pathetic staff and worst hospitality. O
Pros:

Nothing

Cons:

They don’t allow unmarried couples. Also they don’t allow people with local IDs. Pathetic staff and worst hospitality. Overall, worst of all Raddisons that I have been.

2026-01-06 • via Nuitee
G
Gajendra K • extended_group • in
9
Pros:

Location

2025-12-25 • via Nuitee
W
Wanderer37270046107 • Family
10
Wonderful Dinner
Pros:

Me and My Family had Dinner in VUE Restaurant......we all are Fully enjoyed........food was very tasty......Staff behaviour is also good......Next time I will come back soon...............................................

Excellent service given by Sneha...
Nice Hospitality
Special Thanks Ankit arrange some special dish

2025-12-19 • via Tripadvisor
D
deepakpandey2025 • Business
10
Perfect stay with smiles all around ,awesome experience as always
Pros:

Perfect stay with smiles all around , awesome experience , each and every staff was well.mannered and good in behaviour

2025-12-18 • via Tripadvisor
5
545rajeevt • Business
10
Exceptional Hospitality
Pros:

Our stay at the hotel was excellent, but Your Duty Manager Amrita Pal deserves a special commendation. After checking out, I realized I had left an important shirt behind in my room. I contacted the hotel, and she took immediate ownership of the situation. Her promptness and efficiency were incredible—she quickly coordinated with housekeeping to ensure the item was found and secured. Beyond just resolving the issue, her warm communication made the whole process stress-free. Amrita truly went above and beyond to turn a moment of panic into a seamless recovery. This level of personalized care and professionalism truly defines exceptional hospitality. Thank you, Amrita

2025-12-15 • via Tripadvisor
C
Chandra • solo_traveller • in
10
Pros:

Very good

Cons:

Very good

2025-12-08 • via Nuitee
M
Mishra • family_with_children • in
7
2025-12-02 • via Nuitee
G
Gaikwad • solo_traveller • in
10
2025-11-29 • via Nuitee
V
viren_prasad • Couples • Seattle, Washington
4
Poor Hospitality Despite Booking a Suite
Pros:

I recently stayed at Radisson Blu and had booked a suite room, but unfortunately the overall service experience fell far below five-star standards.

Poor Check-In Experience
Upon arrival, there was no greeting or welcome. The check-in executive completed the process without any courtesy, and there was no explanation of hotel services, inclusions, or assistance with luggage.
I requested a driver dormitory, but was informed it was under maintenance. I then asked for help in arranging a nearby dorm/hotel for my driver (at my cost). She refused, and only when I asked about concierge support did she call another colleague, possibly a manager.

The manager was polite and genuinely tried to help, but was unable to locate any nearby accommodation for the driver. Shockingly, he suggested that the driver could sleep inside our suite, which is highly inappropriate advice from a five-star hotel.

Eventually, my driver had to find a place on his own.

Room & Facilities
The suite was clean but equipped with very basic amenities. Both the TVs (living room and bedroom) were large smart TVs, but Netflix kept showing an internet error. Despite calling for service, no one came to fix the issue.

Noise insulation in the room was extremely poor — we could clearly hear late-night wedding band noise and early-morning traffic, which made it difficult to rest.

Breakfast Experience
The morning breakfast area was poorly managed. No greeting, no assistance with seating — guests had to find their own table and wait for someone to place plates and cutlery. Staff seemed undertrained and unsure about basic service standards.

Checkout
At checkout, again there was no greeting, no courtesy, and no request for feedback.

Overall
From a service perspective, this hotel operates at a three-star level, not five-star. The lack of hospitality, inadequate staff training, poor noise isolation, and unprofessional handling of guest requests made the stay disappointing.

2025-11-19 • via Tripadvisor
T
Tina • family_with_children • np
10
Pros:

Almost everything

2025-11-19 • via Nuitee
A
ashishkul28 • NONE
8
Very good
Pros:

All the hotel staffs specially reception and housekeeping staffs and are professional and cooperative.

2025-11-14 • via Tripadvisor
1
144appus • Business
10
*Very nice hotel and restaurant!* The staff are well-experienced and treat guests with great care. Special thanks to *
Pros:

.Very nice hotel and restaurant
The staff are well-experienced and treat guests with great care. Special thanks to *Ms. Sonali*, the hostess, who is a truly kind and professional person. Her warm hospitality made our experience even better.

Highly recommended!

2025-11-13 • via Tripadvisor
S
Shachi • family_with_children • in
3
Cons:

The staff was not helpful and restaurant service was extremely poor. Order placed at 21:00 hrs was served after midnight that too with repeated arguments

2025-11-09 • via Nuitee