Canterbury Bell, Margate by Marston's Inns

Hotels
Marston's Inns
8.5 (1840 reviews)
481 Margate Road , Broadstairs , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Value for money
Tasty breakfast options
Cons:
Cleanliness issues
Service inconsistency
Maintenance needs in bathrooms

Categories

Cleanliness
7.71
Some reviews mentioned cleanliness issues, but overall considered acceptable.
Service
9.18
Most reviews praised the helpful and friendly staff, with a few exceptions.
Location
8.72
Location was noted as convenient for visiting beaches and nearby amenities.
Room Quality
8.17
Rooms were described as basic but comfortable, with some maintenance issues.
Amenities
8.2
Amenities were generally good but noted a few drawbacks, like bathroom issues.
Value for Money
9.16
Many reviews indicated the hotel provided good value compared to local options.
Food and Beverage
8.21
Food quality varied; some breakfast issues were reported, but overall it was satisfactory.
Overall Experience
8.68
Most guests enjoyed their stay, with minor complaints that didn’t overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Family-Friendly Accommodation
Canterbury Bell, Margate by Marston's Inns is the perfect destination for families with its children's playground and spacious rooms equipped with flat-screen TVs and kettles. The private bathrooms come stocked with free toiletries and a hairdryer for your convenience.

Dining and Leisure
Indulge in delicious meals at the on-site restaurant or soak up the sun on the terrace. With free WiFi throughout the property, you can stay connected while enjoying a relaxing stay. The 24-hour front desk ensures all your needs are met promptly.

Convenient Location
Situated opposite the Westwood Cross Shopping Centre, Canterbury Bell offers easy access to popular seaside destinations like Margate, Broadstairs, and Ramsgate. Plus, with free private parking and proximity to London Southend Airport, your travel convenience is guaranteed.

Book your stay at Canterbury Bell now for a memorable and hassle-free experience!

Important information:

Please note, the property does not have a elevator. Guests with limited mobility should contact the property using the details found on the booking confirmation to request a ground floor room.

Please note that an alternative breakfast will be offered on Christmas Day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1840 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 8.68
V
Varvill couple gb
8
Exceeded expectations. Great location. Great staff.
Pros:

Breakfast choice was excellent.Plenty of choice.

Cons:

Some crockery still had old food on them.Some plates were wet on more than 1 morning .
All the glasses and cutlery were spotless.

2026-05-15 via Nuitee
K
Ken solo_traveller gb
8
Brief but enjoyable
Pros:

Clean, friendly staff

Cons:

There was a gap in the widow frame that you could see right through. Not a problem at this time of year, but could do with fixing

2026-05-14 via Nuitee
R
Rosalyn couple gb
8
Pleasant stay.
Pros:

Easy check in. Room was clean. We didn’t stay for breakfast but we did have a nice meal the previous evening. The room was quiet considering the area was very busy and there was plenty of free parking.

Cons:

Only gave us one set of towels for the bathroom but were very quick to remedy this when I asked for more.

2026-05-14 via Nuitee
C
Cesar G solo_traveller gb
7
2026-05-13 via Nuitee
J
Jeanette solo_traveller sg
6
Pros:

Breakfast is good and value for money.

Cons:

Lighting is too deemed.

2026-05-13 via Nuitee
F
Frank couple gb
6
2026-05-10 via Nuitee
J
John solo_traveller gb
3
2026-05-10 via Nuitee
S
Stephen couple gb
6
Adequate
Pros:

Room was clean

Cons:

Impossible to register to acess their WiFi

2026-05-09 via Nuitee
J
Jillian solo_traveller za
10
Pros:

Wonderful accommodation. Staff friendly and efficient and always go the extra mile

Cons:

Nothing

2026-05-09 via Nuitee
C
Craig solo_traveller gb
9
2026-05-08 via Nuitee
M
Martin solo_traveller gb
8
2026-05-08 via Nuitee
A
Ackx couple be
10
Pros:

heel vriendelijk personeel, superlekker ontbijt met vanalles voorradig.
Bed heel comfortabel

2026-05-06 via Nuitee
S
Shirley family_with_children gb
10
Great place to stay
Pros:

Clean comfortable rooms.
Comfortable bed
Plenty of parking.

2026-05-06 via Nuitee
J
John solo_traveller gb
8
Pros:

Great staff and food

Cons:

Prices for food and drink a bit high.

2026-05-04 via Nuitee
P
Paul couple gb
6
Ideal for travelling business person but lacks finesse for the private visitor
Pros:

Location was ok, industrial. Large restaurant & bar area. Free parking. Room was relatively clean & comfortable Staff were helpful and attentive

Cons:

Table tops in bar & toilets grubby. Stains on some seats. Blue limescale on bathroom tap & naff shower curtain. No spare toilet roll or drinks facilities

2026-05-04 via Nuitee
M
Mahmud solo_traveller gb
10
Pros:

Clean, good location, excellent service and great staff

Cons:

All good

2026-05-04 via Nuitee
B
Brian solo_traveller gb
8
2026-05-04 via Nuitee
N
Nichol Boyce solo_traveller gb
6
Pros:

The convenience of late booking time

Cons:

That the lights go off without the key car in the slot so when I needed ro leave the room and take key cars to get back in my other guest had to sit in the dark until I came back

Also the double bed was put together with 2 single mattress which was uncomfortable to lay and cuddle on

2026-05-03 via Nuitee
M
Mia couple gb
8
2026-05-01 via Nuitee
D
Darren solo_traveller gb
8
2026-05-01 via Nuitee