Old Colonial, Weston-Super-Mare by Marston's Inns

Hotels
Marston's Inns
7.6 (1481 reviews)
30 Knightstone Road , Weston-super-Mare , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Board games/puzzles
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Great value for money
Cons:
Inadequate food service
Thin mattresses
Lighting can be confusing

Categories

Cleanliness
7.6
Rooms were described as clean and comfortable.
Service
8.6
Staff were described as helpful and welcoming.
Location
8.6
Great location with good views and not far from the town.
Room Quality
7.6
Room quality was good but mattresses were reported as thin.
Amenities
7.6
Amenities such as bar, restaurant, and parking were positively mentioned, but lighting could be improved.
Value for Money
8.1
Value for money was mentioned positively with regards to location and services.
Food and Beverage
5.1
Food service during Christmas Dinner was inadequate, leading to dissatisfaction.
Overall Experience
7.6
Experience was positive for most aspects, but there were significant complaints about food service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:01

Property Description

Seaside Comfort and British Charm

En Suite Rooms with Stunning Views
Each room at The Old Colonial by Marstons Inns offers modern amenities and comfort, including flat-screen TVs and branded toiletries. Opt for the four poster bedroom for breathtaking views of the town and sea.

Gastropub Dining and Traditional Ales
Indulge in hearty meals with an international flair at the attached gastropub, where both adults and children can find something to enjoy. Explore a variety of traditional ales in the fully-stocked bar for a true British pub experience.

Immerse yourself in the beauty of Weston-Super-Mare with a convenient location just minutes away from the Winter Gardens Pavilion and the Grand Pier. Book your stay at The Old Colonial by Marstons Inns for a quintessential British seaside getaway.

Important information:

Please note: any damage caused to the rooms will be charged.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

7.6
Based on 1481 reviews
Cleanliness: 7.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 5.1
Overall Experience: 7.6
D
Danielle family_with_children gb
10
Just what we needed 👍🏻
Pros:

Amazing location right on the front. With beer garden out front looking out onto the see.
Spacious clean room for family of 4 with sea view. Clean, plenty of towels. Staff all
So helpful and friendly.
Free parking too.
Lovely breakfast, very good bacon.

Cons:

Nothing

2026-06-05 via Nuitee
J
Jaydip couple gb
10
2026-06-03 via Nuitee
M
Martin solo_traveller gb
6
Ok for a quick overnight stay but don’t expect anything other than very basic accommodation
Pros:

Great location for the sea front, food was lovely

Cons:

The rooms are very dated and the shower leaked everywhere.

2026-06-02 via Nuitee
G
Gilbert solo_traveller gb
8
Pros:

Location

Cons:

Nothing

2026-05-31 via Nuitee
A
Amit solo_traveller bh
3
Pros:

Decent size room.

Cons:

I am disappointed with our recent stay and breakfast experience.

After waiting around 30 minutes after ordering breakfast, we were told that there was no vegetarian breakfast available. This should have been communicated to us when we placed the order, not after such a long wait.

What was even more disappointing was that no alternative breakfast options were offered. For example, we were not offered a continental breakfast or any other available vegetarian items. Instead, the immediate response was to offer a refund. This gave the impression that serving us was no longer a priority. If alternative options had been suggested, we would have gladly considered them.

I do not know the reason behind this approach, but the end result was that my family, including my young children, were left hungry with no practical breakfast option available.

When I pointed out that this should have been communicated earlier, the server responded by saying that I was being rude. I chose not to respond further, but I do not think this is the right way to speak to a guest who is simply raising a genuine concern.

I am also not satisfied with the refund offered. We were charged £9.75 per person when making the booking, but only the children's breakfast was considered for a refund. Since the breakfast charge was applied per person and not separately for adults and children, the refund should reflect that.

In addition, the room was very hot during our stay. A small table fan was provided, but it was barely effective and no alternative arrangement was offered. This made the room uncomfortable, especially during the night.

Overall, this was not the level of service we expected. Being left without breakfast after a long wait, the way the situation was handled, the inadequate refund offered, and the uncomfortable room all contributed to a very disappointing experience. I hope these concerns are taken seriously and addressed appropriately.

2026-05-30 via Nuitee
H
Harrison solo_traveller gb
9
2026-05-29 via Nuitee
S
Shazza birch solo_traveller gb
7
2026-05-29 via Nuitee
A
Adam solo_traveller gb
10
2026-05-29 via Nuitee
M
Melody couple gb
7
Average for price
Pros:

Breakfast ok but no cereal or fruit available. Great location and free parking spaces. We were lucky to get the last space.@

Cons:

All ok

2026-05-28 via Nuitee
A
Angela solo_traveller gb
9
Pros:

Big comfy bed
Spacious
Clean

Cons:

Way too hot. Needed more fans or a fan that worked

2026-05-28 via Nuitee
D
David couple gb
8
Pros:

Parking on site.

Cons:

Bedroom window only opened slightly so room was hot due to hot weather. Could not cool even with large fan provided by hotel.

2026-05-28 via Nuitee
S
Sarah family_with_children gb
10
Great family break, would definitely stay again. Staff were great too!
Pros:

Great location & staff

Cons:

Stayed during heatwave & there was no air con or fans so room was not extremely hot!
Lack of vegan choices on pub menu.

2026-05-28 via Nuitee
G
Gavlaa solo_traveller gb
6
2026-05-27 via Nuitee
C
charlotte family_with_children gb
9
2026-05-26 via Nuitee
D
Deborah solo_traveller gb
9
Pros:

Good location, helpful staff.

Cons:

Really loud plumbing sound when using the toilet

2026-05-26 via Nuitee
C
Charlie couple gb
10
2026-05-24 via Nuitee
L
lynpins Couples Maesteg, Bridgend County, South Wales, Wales
10
Great position Hotel and Pub on Weston beachfront
Pros:

Stayed for the night as we had booked into a show in the Play House theatre. Fab position overlooking the beach and only a 5 minute walk to the theatre and pier.
Staff are super friendly and have good advise. Nice lunch and drinks in the beer garden.

2026-05-23 via Tripadvisor
M
Melanie family_with_children gb
9
Fantastic family time away in a lovely hotel and perfect location and great value for money.
Pros:

Room was lovely and spacious. The staff were so helpful and friendly. Perfect location.

Cons:

Nothing we didn’t like.

2026-05-20 via Nuitee
M
Michele couple gb
10
2026-05-20 via Nuitee
P
Price solo_traveller gb
1
Pros:

Got there and my daughter room had been cancelled

2026-05-19 via Nuitee